Ford F-150 Complaints (2014)

1,539 consumer complaints on file.

#11052443December 5, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT AUTO STARTED THE VEHICLE AND UPON ENTERING, A LOUD POP WAS HEARD. THE CONTACT EXITED THE VEHICLE ALONG WITH THE PASSENGER TO INSPECT THE VEHICLE BUT FOUND NO DAMAGE BUT UPON REENTERING THE VEHICLE AND LOOKING IN THE REAR VIEW MIRROR NOTICED THAT THE REAR GLASS HAD SHATTERED BUT HAD NOT FALLEN OUT. THE CONTACT MENTIONED THAT THE REAR DEFOGGER WAS BEING OPERATED AT THE TIME OF THE REMOTE START. THE CONTACT STATED HE WAS ABLE TO SECURE THE WINDOW WITH TAPE. THE VEHICLE WAS TAKEN TO JOHN KENNEDY FORD - FEASTERVILLE LOCATED AT 620 BUSTLETON PIKE, FEASTERVILLE-TREVOSE, PA 19053 FOR REPAIRS BUT THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE CONTACT STATED THAT HE WAS INFORMED BY THE DEALER THAT THE REAR GLASS SHATTERING WAS A KNOWN FORD FAILURE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052468December 5, 2017
EXTERIOR LIGHTING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENTAL PANEL LIGHTS WOULD FAIL. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GEORGE COLEMAN FORD DEALER LOCATED AT 47 PLAZA DR, TRAVELERS REST, SC 29690 WHERE THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND LEFT OVER NIGHT FOR TEST DRIVES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052036December 3, 2017
ELECTRICAL SYSTEM
THIS IS AN INTERMITTENT PROBLEM. THE RIGHT REAR DOOR WILL NOT UNLOCK OR OPEN FROM THE INSIDE OR OUTSIDE. DOES NOT MATTER IF THE ENGINE IS ON, THE VEHICLE IS MOVING OR STOPPED. I FEEL THIS IS A SAFETY ISSUE AS THE PASSENGER ON THIS SIDE CAN NOT ESCAPE IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047538November 20, 2017
ELECTRICAL SYSTEM
THE REAR DEFROSTER SHATTERED THE REAR WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047259November 19, 2017
STEERING
POWER STEERING FAULT AND SERVICE ADVANSTRAC MESSAGE DISPLAYED ON START UP WHILE PARKED, LOST ALL POWER STEERING IN TRUCK. I TOOK TO LOCAL FORD DEALER, BOB BELL FORD, GLEN BURNIE, MD 21061. DEALER FIRST DIAGNOSED AS BAD BATTERY AND REPROGRAMMING NEEDED. I EXPRESSED I HAD RESEARCHED AND FOUND ISSUES WITH EPAS AS CAUSE, WAS ASSURED BATTERY WOULD CORRECT ISSUE. ONCE HOME THE TRUCK THREW THE SAME CODES THE FOLLOWING MORNING AND HAD LOST OF POWER STEERING. I TOOK BACK TO DEALER THAT AFTERNOON. DEALER ADVISED THEY NEEDED TO INSTALL NEW ELECTRONIC STEERING GEAR PART # EL3Z BE REPLACED WITH PART # EL3Z 3504. TRUCK IS A 2014 FORD F150 WITH ABOUT 56K MILES ON IT. I HAVE FOUND THAT THERE ARE NUMEROUS COMPLAINTS (EASY GOOGLE SEARCH) ABOUT FORDS EPAS GEAR IN THE F150 AND OTHER VEHICLES, CAUSING AN EXPENSIVE REPLACEMENT COST FOR THE ENTIRE STEERING GEAR. TO MY KNOWLEDGE THERE HAVE BEEN RECALLS ON SIMILAR IF NOT SAME PART FOR EPAS ON F150 AND OTHERS. I WOULD LIKE TO REQUEST YOUR CONSIDERATION INTO INVESTIGATING FORDS EPAS AND HOLDING THEM ACCOUNTABLE FOR A RECALL AND FULL PAYMENT OF REPLACEMENT PARTS. TOTAL OUT OF POCKET EXPENSE WAS OVER $1700, AFTER THEIR INITIAL DIAGNOSIS, REPLACEMENT OF BATTERY, REPROGRAMMING, GEAR REPLACEMENT AND LABOR. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046955November 17, 2017
ENGINE, VEHICLE SPEED CONTROL
F150 REPEATEDLY LOST ALL ACCELERATION AND POWER. THE TRUCK WENT INTO A VERY LIMITED LOW POWER STATE AND MANY NEAR COLLISIONS WERE NARROWLY AVOIDED AS THE TRUCK RAPIDLY LOST ALL ACCELERATION AND GLIDED TO A STOP.A RED WRENCH SYMBOL APPEARED ON THE DRIVER DISPLAY STATING A "MECHANICAL" ISSUE. THIS HAPPENED 50 PLUS TIMES ON SURFACE STREETS AND 10 PLUS TIMES WHILE ON INTERSTATE HIGHWAYS UNDER NORMAL DRIVING CONDITIONS. THIS ISSUE GOT PROGRESSIVELY WORSE OVER A TWO-WEEK PERIOD CULMINATING IN THE THROTTLE BODY ASSEMBLY BEING FULLY REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046871November 16, 2017
POWER TRAIN
TRANSMISSION HESITATE, WHEN DOWNSHIFTING IT NOT PROCESS QUICKLY AND MAKE A GRINDING NOISE. IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044044November 7, 2017
SERVICE BRAKES
DRIVING TO WORK, THE BRAKE FLUID WARNING MESSAGE WAS DISPLAYED. WHEN I ARRIVED AT WORK THE BRAKE FLUID RESERVOIR WAS COMPLETELY EMPTY. THE DEALER STATED THE MASTER CYLINDER AND THE BOOSTER WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE BRAKE FLUID HAD LEAKED INTO THE BOOSTER. I HAD NO BRAKING CAPABILITY, FORTUNATELY I HAD ALREADY ARRIVED AT WORK WHEN I LOST ALL BRAKING CAPABILITY. THERE IS A RECALL ON MASTER CYLINDERS AND BRAKE BOOSTERS ON 2013-2014 F150'S WITH V6 ENGINES BUT MINE IS A V8 SO IT'S NOT PART OF THE RECALL. I HAD TO PAY MY $100 DEDUCTIBLE AND USE MY EXTENDED WARRANTY TO HAVE MY VEHICLE REPAIRED. A TRUCK THAT'S NOT EVEN 3 YEARS OLD WITH 37K SHOULD NOT BE EXPERIENCE COMPLETE BRAKE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044058November 7, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM
EMEERENCY BRAKE SYSTEM FAILURE. EMERGENCY BRAKE WILL NOT RELEASE. EMERGENCY BRAKE LIGHT COMES ON WHEN VEHICLE SHIFTED FROM PARK TO DRIVE. EMERGENCY BRAKE LIGHT ALARMS AND DISPLAYS RANDOMLY WHILE DRIVING DOWN ROAD. EMERGENCY BRAKE SYSTEM ALARM WILL NOT RELEASE AFTER MULTIPLE PULL ATTEMPTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044325November 7, 2017
VISIBILITY/WIPER
THE WIPER CONTROL REMAINS ON EVEN WHEN IN THE OFF POSITION. IT WILL KEEP GOING ON THE SLOWEST INTERMITTENT SETTING. THIS DOES NOT MATTER IF YOU ARE STATIONARY OR MOVING. NUMEROUS REPORTS LISTED IN ONLINE FORUMS ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043786November 6, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD F-150. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE TRAVELING VARIOUS SPEEDS. THE FAILURE OCCURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO RODMAN FORD (53 WASHINGTON ST, FOXBOROUGH, MA) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE FAILURE OCCURRED ON FOUR OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042072November 1, 2017
ELECTRICAL SYSTEM
THE AUTOMATIC LOCKS ON THE DOORS STOPPED WORKING ON THE VEHICLE. WE TOOK THE VEHICLE TO A LOCAL DEALER AND WERE TOLD THAT THE PROBLEM WAS ELECTRICAL AND COULD EVENTUALLY IMPACT ALL ELECTRICAL FUNCTIONS IN THE VEHICLE. THEY SAID THERE WAS A SHORT ON ONE OF THE DOORS - THEY REPLACED THE BCM AND DRIVER REAR DOOR LATCH WHICH COST $900. AS THE VEHICLE WAS NOT EVEN 2 YEARS OLD, WE COULD NOT UNDERSTAND HOW THIS COULD HAVE HAPPENED AND IT WAS NOT COVERED UNDER A WARRANTY. RECENTLY, WE READ OF A RECALL ON 2015-2017 FORD F-150 TRUCKS RELATED TO POTENTIAL DOOR PROBLEMS ('FROZEN DOOR LATCH OR BENT OR KINKED ACTUATION CABLE') AND WERE WONDERING IF THIS WAS THE SAME PROBLEM WE EXPERIENCED WITH OUR 2014 MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042158November 1, 2017
UNKNOWN OR OTHER
EXPLODING REAR GLASS - 45F EXTERNAL TEMP, TURNED ON THE REAR DEFROSTER, AFTER ABOUT 5 MINUTES I HEARD WHAT SOUNDED LIKE SOMEONE HIT THE TRUCK WITH A BASEBALL BAT! I LOOK AROUND AND NOTICE THE DRIVERSIDE PORTION OF MY 3 SECTION POWER SLIDING REAR WINDSHIELD HAS SHATTERED. AFTER CALLING A REPAIR PLACE I LEARNED THAT THIS IS A VERY COMMON ISSUE WITH THESE TRUCKS. THERE NEEDS TO BE A RECALL FROM WHAT I CAN TELL, SOUNDS LIKE THE SOURCE OF THE PROBLEM IS FAULTY REAR DEFROST ELEMENTS GETTING TOO HOT AND CAUSING THE GLASS TO SHATTER IN COLD WEATHER. TRUCK RAN FOR A FEW MINUTES IN THE DRIVEWAY BEFORE LEAVING FOR WORK. GLASS SHATTERED ABOUT A MILE INTO THE DRIVE WHILE GOING AROUND 40 MPH ON A CITY STREET (BARKER CYPRESS IN CYPRESS, TX TO BE EXACT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041515October 31, 2017
STEERING
POWER STEERING WENT OUT SUDDENLY AT HIGHWAY SPEEDS , LUCKILY I WAS GOING STRAIGHT. MILAGE 67,953
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040403October 27, 2017
FUEL/PROPULSION SYSTEM
INTERMITTENT PROBLEM WITH TRUCK NOT STARTING. TOOK TRUCK TO FORD DEALER AND THEY SAID THEY WILL NEED TO INSTALLL A FUEL PUMP FUSE RELOCATION KIT. I ASKED THE REASON WHY AND WAS TOLD THAT THIS FUSE WILL CONTINUE TO SHORT OUT UNTIL THE KIT WAS INSTALLED. TRUCK IS THREE YEARS OLD AND FUSE LOCATION OR SOME PROBLEM EXISTS THAT WILL SHUT DOWN FUEL PUMP. NO RECALL AND NO WARRANTY? TRUCK WOULD NOT START FOR ME ABOUT 10 TO 15 DIFFERENT TIMES. I'M GLAD THE FUSE DID NOT SHORT OUT WHILE DRIVING. NO DAMAGE OTHER THEN MY TIME AND $330.00 FOR DIAGNOSTIC AND REPAIR "KIT" FROM FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035504October 22, 2017
ELECTRICAL SYSTEM
THE REAR DOOR LOCKS, LOCK SOMETIME AND DON'T OTHERS. IT NOW IS STARTING NOT TO UNLOCK AS WELL. IT IS BOTH OF THE REAR DOORS. WHEN PEOPLE TRY TO GET OUT THEY HAVE TO ROLL DOWN THE WINDOW AND OPEN FROM OUTSIDE. LET'S PRAY THAT THERE IS NOT AN EMERGECY AND MY KIDS HAVE TO GET AND THE WINDOW WANT COME DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034755October 19, 2017
ELECTRICAL SYSTEM
REAR WINDOW SHATTERED AFTER TURNING ON REAR DEFROST. VEHICLE WAS STATIONARY IN MY DRIVEWAY AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033296October 13, 2017
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
DRIVING AT 55 MPH IN CRUISE CONTROL. TOUCHED BRAKE TO DISENGAGE CRUISE CONTROL AND PRESSED ACCELERATOR PEDAL TO PASS A SLOW VEHICLE WHEN PEDAL WENT TO THE FLOOR AND ENGINE RACED. I HAD TO PRESS BRAKES WITH ALL MY MIGHT TO SLOW VEHICLE TO 45 MPH AND IT KEPT CLIMBING AND PEDAL WOULD NOT COME UP AND ENGINE SPEED WOULD NOT SLOW. PRESSED OFF BUTTON FOR CRUISE CONTROL AND NOTHING CHANGED. FINALLY AFTER 5 MILES HEARD A POP AND THE PEDAL CAME UP AND ENGINE SPEED DROPPED TO IDLE. COULD NOT STOP EARLIER AS 2 LANE HWY. WITH NO SHOULDER. GUARD RAIL AND RIVER ON RIGHT AND MOUNTAIN CLIFFS ON LEFT SIDE. BROUGHT TO DEALER WHO COULD FIND NOTHING WRONG THEY STATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032239October 8, 2017
SERVICE BRAKES
TRUCK IS A 2014 F150 5.0V8 WITH ~50K MILES. WHILE VEHICLE WAS IN MOTION AT HIGHWAY SPEEDS ~65MPH, BRAKE FLUID WARNING LIGHT COMES ON. I TEST THE BRAKES BY GENTLY DEPRESSING THE BRAKE PEDAL, BUT PEDAL CONTINUES WITH NO RESISTANCE NEARLY TO THE FLOOR. BRAKES ARE ALMOST COMPLETELY INEFFECTIVE AND WOULD HAVE ZERO ABILITY TO STOP THE VEHICLE IN AN EMERGENCY SITUATION. I THROW ON THE HAZARD LIGHTS AND CUT TO THE SHOULDER AND HAVE TO MANUALLY DOWNSHIFT THE TRANSMISSION TO SLOW THE VEHICLE. SITUATION COULD HAVE BEEN MUCH MORE SERIOUS AS I WAS IN MODERATE TRAFFIC. I POPPED THE HOOD AND IMMEDIATELY NOTICE THE BRAKE MASTER CYLINDER RESERVOIR IS COMPLETELY EMPTY. AFTER INSPECTING ALL BRAKE LINES FRONT AND REAR AND CHECKING ALL BLEEDER SCREWS ARE CLOSED, NO VISUAL LEAKS ARE PRESENT. AS I WAS 100 MILES FROM HOME DRIVING MY WIFE AND CHILD HOME AT NIGHT, I HAD SOMEONE BRING ME SOME BRAKE FLUID TO TOP OFF THE RESERVOIR. AFTER FILLING THE RESERVOIR AND BLEEDING THE FRONT BRAKES, BRAKES SEEM TO STAY TIGHT. I DRIVE ~10 MILES AND THE BRAKE FLUID WARNING LIGHT FLASHES AGAIN AT HIGHWAY SPEEDS. PULL OVER AGAIN AND NOTICE ZERO FLUID AGAIN. VISUALLY INSPECT ALL LINES, MASTER CYLINDER, BOOSTER, ETC., NO EVIDENCE OF LEAKS. TOP OFF THE RESERVOIR TO LIMP THE VEHICLE TO A SAFER LOCATION. NOTICE THE ENGINE STARTING TO SPUTTER AND FLUID COMPLETELY GONE IN ANOTHER ~10 MILES. OBVIOUSLY THE MASTER CYLINDER HAS FAILED AND IS LEAKING INTO THE BOOSTER WHICH IS AFFECTING THE VACUUM IN THE BOOSTER. THESE ARE THE EXACT SAME SYMPTONS LISTED IN SAFETY RECALL NOTICE 16S24/ NHTSA RECALL 16V-345, HOWEVER THIS DOES NOT COVER 5.0 V8 MOTORS ONLY 3.5L ECOBOOST DESPITE THE SAME BRAKE COMPONENTS BEING USED. SO FAR OVER A QUARTER MILLION TRUCKS HAVE BEEN RECALLED. APPARENTLY NEWER 2015/16 F150S ARE EXPERIENCING SIMILIAR ISSUES AS WELL EVIDENCE OF A LARGE DEFECT IN NEWER MODEL F150 BRAKING COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025369September 25, 2017
ELECTRICAL SYSTEM
MAIN WIRE HARNESS IS ROUTED OUTSIDE.OF THE FRAME RAILS. MUD IS PULLING THE WIRE HARNESS OFF OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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