Ford F-150 Complaints (2015)
1,746 consumer complaints on file.
- #11361526September 28, 2020ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED WHILE DRIVING 50 MPH WITH THE CRUISE CONTROL ACTIVATED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL HOWEVER, THE VEHICLE WAS DIFFICULT TO STOP. THE CONTACT STATED AFTER DRIVING OVER A BUMP IN THE ROAD, THE CONTACT WAS ABLE TO TURN THE STEERING WHEEL AND DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. AFTER DRIVING 30 MILES, THE AIR BAG WARNING LIGHT TURNED OFF INDEPENDENTLY. THE CONTACT STATED WHILE EXITING THE VEHICLE HE STARTED TO SMELL ELECTRICAL FUMES. THE VEHICLE WAS TAKEN TO JOE HALL FORD LOCATED AT 1617 21ST ST, LEWISTON, ID 83501, (208) 746-2391, AND THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V332000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11361215September 25, 2020ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON THE HIGHWAY AND THE VEHICLE LOSS POWER. I STEPPED ON THE GAS PEDAL BUT THE ENGINE WAS SPUTTERING AND THE TRUCK WAS SLOWING DOWN. I HAD TO QUICKLY PULLED OVER. SHUT THE ENGINE OFF, WAITED 5 MINUTES BEFORE STARTING IT AGAIN. I WAS ABLE TO DRIVE HOME, THE CODE WAS P2112 THROTTLE BODY ACTUATOR. IT HAPPENED SO QUICKLY WITHOUT ANY WARNING. I THOUGHT THIS IS VERY DANGEROUS. I WAS LUCKY TODAY THAT I WAS DRIVING ON THE RIGHT LANE AND ABLE TO PULL OVER. IF I WAS ON THE LEFT LANE ON THE HIGHWAY, I DON'T KNOW WHAT WOULD HAPPEN WITH SUDDEN LOSS OF POWER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11360970September 24, 2020POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING ON HIGHWAY AT 55 MPH (6TH GEAR), VEHICLE SUDDENLY DOWNSHIFTED TO 1ST GEAR. THE ENGINE'S RPMS REVVED AS THE VEHICLE BEGAN TO DECELERATE HARD, RESULTING IN THE PASSENGERS EXPERIENCING A SUDDEN JERK OF THEIR NECK AND BODY. THE ACCELERATOR PEDAL HAD NO RESPONSE. AFTER APPROXIMATELY 5 SECONDS I REGAINED RESPONSE FROM THE ACCELERATOR AND THE VEHICLE BEGAN TO UPSHIFT. A FEW MOMENTS LATER, THE WHOLE EXPERIENCE REPEATED WITH THE VEHICLE DOWNSHIFTING TO 1ST. THIS REPEATED A THIRD TIME. THE INCIDENT CAUSED SEVERAL NEAR-MISSES AS WE LOST POWER AT HIGHWAY SPEED AND BEGAN A RAPID DECELERATION WITHOUT NOTICE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11360159September 21, 2020VISIBILITY/WIPER
LEFT FOR WORK, 44 DEGREES. TURNED REAR DEFROSTER ON, FOUR MILES DOWN ROAD HEARD A LOUD BANG OR POP SOUND. BACK WINDSHIELD HAD BASICALLY EXPLODED. DRIVING 50MPH. HAS A SLIDING GLASS WAS NOT BROKEN, BUT ENTIRE BACK WINDOW BURST
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11359967September 19, 2020VISIBILITY/WIPER
I WAS DRIVING TO WORK AFTER DROPPING MY DAUGHTER OFF AND OUT OF NOWHERE I HEARD A VERY LOUD POP SOUND. I LOOKED IN MY REAR VIEW MIRROR AND THE ENTIRE BACK WINDOW WAS SHATTERED. I WAS ON A MAIN ROAD. SMOOTH. GOING APPROX 40-50MPH. NO CARS WERE BEHIND ME. I PULLED OVER TO SEE IF IT WAS STRUCK BY A ROCK OR FALLING OBJECT... NO CLEAR IMPACT. IT WAS EVENLY SHATTERED ACROSS THE ENTIRE WINDOW. IT WAS ABOUT 65 DEGREES F. DEFROST WAS NOT ON AT THE TIME. SMELLED SIMILAR TO THAT BURNING SMELL AFTER AN AIRBAG DEPLOYS. I DROVE STRAIGHT TO A DEALERSHIP AND THEY SAID THEY NEVER HEARD OF THAT HAPPENING BEFORE "WOLTZ & WIND FORD, INC" IN PITTSBURGH. THANK GOD THIS DIDN'T HAPPEN WITH MY NEWBORN AND 2 YEAR OLD IN THE BACK. I WAS SHOCKED TO FIND THE NUMBER FOR SIMILAR STORIES ONLINE. FORD SHOULD ADDRESS THIS. IMAGINE IF I WERE DRIVING WITH MY KIDS IN THE WINTER ACROSS THE STATE AND THIS HAPPENED. WE TYPICALLY DRIVE THROUGH THE NIGHT. IT'S NOT SAFE AND SHOULD BE ADDRESSED. I WANT FORD TO COVER THE EXPENSE TO REPLACE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11355517September 17, 2020LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT THE DOOR LATCH MALFUNCTIONED AND THE REAR DRIVER'S SIDE DOOR FAILED TO UNLATCH WHILE ATTEMPTING TO OPEN THE DOOR FROM INSIDE THE VEHICLE. THE CONTACT INDICATED THAT DURING THE WINTER MONTHS, THE DOOR FAILED TO OPEN FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE HOWEVER, DURING THE SUMMER MONTHS, THE DOOR FAILED TO OPEN FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AUTOSAVER FORD LOCATED AT 11125 NY-22, COMSTOCK, NY 12821, WHO SPRAYED LUBRICANT ON THE LOCKING MECHANISM HOWEVER, THE FAILURE PERSISTED. ADDITIONALLY, THE FRONT WINDSHIELD WASHER FLUID FROZE IN COLDER WEATHER CAUSING THE DRIVER TO BE UNABLE TO CLEAN THE FRONT WINDSHIELD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11355566September 17, 2020SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V332000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. AFTER RECEIVING THE NOTIFICATION, THE CONTACT STATED THAT UPON START OF HER VEHICLE, SHE HAD DEPRESSED THE BRAKE PEDAL TO PLACE THE VEHICLE INTO DRIVE. AS SHE MOVED THE GEAR SHIFTER FROM PARK WITH HER FOOT STILL ON THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY MOVED FORWARD WITHOUT WARNING. THE CONTACT IMMEDIATELY PLACED THE VEHICLE BACK INTO PARK, RESTARTED THE VEHICLE, AND THE VEHICLE RESUMED NORMAL OPERATION. MIKE CARPINO FORD PITTSBURG, INC. (1097 SOUTH, US-69, PITTSBURG, KS 66762) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. FRANK FLETCHER FORD (3015 TURKEY CREEK RD, JOPLIN, MO 64801) WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE PART WAS AVAILABLE TO FIX THE VEHICLE HOWEVER, THE MECHANIC WAS UNABLE TO PERFORM THE RECALL REPAIR UNLESS THE CONTACT EXPERIENCED THE FAILURE. THE CONTACT THEN TOOK THE VEHICLE TO BRIGGS FORD OF FORT SCOTT (1819 S MAIN ST, FORT SCOTT, KS 66701) WHERE SHE WAS INFORMED THAT THE MECHANIC COULD PERFORM THE REMEDY FOR ANOTHER RECALL ON THE VEHICLE BUT COULD NOT REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 20V332000 (SERVICE BRAKES, HYDRAULIC) BECAUSE THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER APOLOGIZED AND STATED THEY WOULD LOOK INTO THE MATTER. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNAVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11355613September 17, 2020VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES
TL* THE CONTACT'S HUSBAND OWNED A 2015 FORD F-150. THE CONTACT STATED THAT HER HUSBAND HAD EXITED HER VEHICLE TO PARK HIS FORD F-150 INTO THEIR DRIVEWAY. UPON START OF THE VEHICLE, THE CONTACT'S HUSBAND LOST COMPLETE CONTROL OF THE VEHICLE AND CLIPPED THE SIDE OF HER VEHICLE AND CRASHED INTO A RETAINER WALL. THE CONTACT'S HUSBAND STATED THAT THE VEHICLE INDEPENDENTLY TOOK OFF AS THE BRAKES FAILED TO OPERATE WHILE BEING DEPRESSED. THE CONTACT WAS UNAWARE IF ANY WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. UPON EXITING THE VEHICLE, THE CONTACT'S HUSBAND WAS COVERED IN BLOOD AND THE CONTACT HAD A KNOT ON THE BACK OF HER HEAD WHILE IN HER VEHICLE. THE CONTACT IMMEDIATELY CLEANED OFF HER HUSBAND FOR CUTS ON BOTH HIS LEGS AND ARMS. THE CONTACT'S HUSBAND WAS LATER TREATED AT A HOSPITAL FOR A BROKEN BACK AND RIBS. A POLICE REPORT WAS FILED AS A RESULT OF THE ACCIDENT. THE VEHICLE WAS TOWED TO FIESTA FORD, INC.(78990 VARNER RD, INDIO, CA 92203) WHERE THE VEHICLE WAS DEEMED TOTALED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY OFFERED NO ASSISTANCE WITH THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V332000(SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *DT *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11354662September 13, 2020UNKNOWN OR OTHER, TIRES
TIRE TREAD SEPARATION ON FEDERAL COURAGIA TIRE. ONLY ONE TIRE HAS A SEPARATION ON THE RIGHT HAND WALL OF TIRE. NOTICED THE VEHICLE WAS VEERING TO ONE SIDE, SO VEHICLE WAS TAKEN TO DEALERSHIP FOR INSPECTION. MANUFACTURED WAS CONTACTED ABOUT THIS BUT CLAIM THAT THERE ARE NO ACTIVE RECALLS ON THIS TIRE. THE OPTION TO CHOOSE TIRE MODEL DIDN'T HAVE THIS PARTICULAR TIRE MODEL. THE TIRE MODEL IS: FEDERAL COURAGIA M/T
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11353804September 8, 2020STEERING
I OWN A 2015 FORD F150 AND WHILE GOING THROUGH THE MCDONALDS DRIVE THROUGH, AT APPROX 5 MPH I LOST POWER STEERING UNABLE TO TURN LEFT OR RIGHT. ERRORS DISPLAYED ON DASH FOR ELECTRONIC POWER ASSIST FAULT, ADVANCE TRAC FAULT, HILL START ASSIST FAULT. ALSO NO CRUISE CONTROL. PULLED OVER IN AN EMPTY PARKING SPOT, SHUT DOWN THE TRUCK AND RESTARTED THE TRUCK, BUT THERE WAS NO CHANGE TO THE STRING. UNABLE TO DRIVE FURTHER, I HAD TO HAVE THE TRUCK TOWED TO NEARBY DEALERSHIP GREENWAY FORD IN ORLANDO. PER THE SERVICE DEPARTMENT, THE STEERING CONTROL MODULE IS BAD AND WILL REQUIRE REPLACEMENT OF THE STEERING RACK. COST TO ME $1700. I PURCHASED CERTIFIED PRE-OWNED EXTENDED WARRANTY, BUT UNFORTUNATELY THE WARRANTY DOESN'T COVER STEERING RACK. I AM GRATEFUL WE WERE NOT DRIVING ON THE HIGHWAY, AS THIS COULD HAVE TURNED OUT HORRIBLY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11353305September 5, 2020SERVICE BRAKES, ELECTRICAL SYSTEM
I NOTICED A SMALL ROUND PLASTIC PART ON MY DRIVERS SIDE FLOOR MAT THAT APPEARED TO BE A FLAT DISK BROKEN IN SEVERAL PIECES. SEE PHOTO. I DIDN'T THINK TOO MUCH ABOUT IT AT THE TIME. A WHILE LATER MY NEIGHBOR SAID MY BRAKES LIGHTS WERE ON AND MY TRUCK HAD BEEN PARKED FOR A QUITE SOME TIME. AFTER NOT BEING ABLE TO GET THE BRAKE LIGHTS TO GO OUT AND SOME INTERNET QUERIES I WAS ABLE TO DETERMINE AND CONFIRM THE SMALL PLASTIC DISK CAME OFF THE TOP OF THE BRAKE PEDAL WHERE IT WOULD MAKE CONTACT WITH THE BRAKE LIGHT SWITCH. AS SMALL OF A PART AS IT IS, THE BRAKE LIGHTS WERE AFFECTED AND THE HILL ASSIST FUNCTION WARNING WAS COMING ON AS WELL. AFTER CHECKING FORD DOES NOT SELL THE TINY PLASTIC DISK, WORTH ABOUT 5 DOLLARS, BUT WILL SELL THE ENTIRE BRAKE PEDAL ASSEMBLY FOR HUNDREDS. OTHER AUTO MANUFACTURERS SELL THE DISK CALLED A BRAKE PEDAL STOP PAD. THIS PROBLEM IS OCCURRING ON OTHER FORDS AS I WAS ABLE TO FIND EXAMPLES LIKE MINE ON THE INTERNET. THERE SHOULD BE A BETTER DESIGNED PART OR BRAKE PEDAL TO PREVENT THIS FROM HAPPENING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11353087September 3, 2020ELECTRICAL SYSTEM, ENGINE
GETTING ENGINE LIGHT CODE P2450 TESTED EVAP BLOCKING VALUE USING DATALOGGER VALVE IS STUCK PART NUMBER FL3Z-9F945-C COST WAS 722 DOLLARS TECHNICAL BULLETIN 2.7L ECOBOOST ' ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P2450 ' 2015 FORD F-150 *HOMEDIAGNOSTIC TIPS2.7L ECOBOOST ' ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P2450 ' 2015 FORD F-150 DIAGNOSTIC TIPS2.7L ECOBOOST ' ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P2450 ' 2015 FORD F-150 OEMDTC APRIL 19, 2016 1 COMMENT NHTSA ID NUMBER: 10153939 MANUFACTURER COMMUNICATION NUMBER: TSB 18-2387
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11352442September 1, 2020SERVICE BRAKES
AS I WAS DRIVING ON INTERSTATE 94, IN MINNESOTA, I APPLIED MY BRAKES TO SLOW MY VEHICLE DOWN FOR A CONSTRUCTION ZONE. IN DOING SO, A WARNING ON MY DASHBOARD APPEARED SAYING, "BRAKE FLUID LOW". AT THAT TIME, MY BRAKE PEDAL WENT RIGHT TO THE FLOOR, DRASTICALLY EFFECTING MY STOPPING ABILITY. MY EMERGENCY BRAKE WAS NEEDED TO STOP MY VEHICLE. AS I TRIED TO FIGURE OUT WHERE THE BRAKE FLUID WAS GOING, I WAS UNABLE TO FIND A LEAK. WITH MORE RESEARCH, I FOUND OUT THERE WAS A RECALL FOR THE BRAKE MASTER CYLINDER LEAKING FLUID INTO THE BRAKE BOOSTER, MAKING THE FRONT BRAKES ENTIRELY INOPERABLE. I HAVE BEEN ATTEMPTING TO GET MY VEHICLE FIXED, AND OR REPLACED WITHOUT ANY LUCK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11352191August 31, 2020ENGINE
THE EXHAUST MANIFOLDS HAVE WARPED CAUSING STUDS TO BREAK LEADING TO AN EXHAUST LEAK. THIS IS A VERY COMMON PROBLEM WITH THESE ENGINES. IT PRODUCES A SQUEALING NOISE UNDER ACCELERATION
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11351819August 28, 2020ENGINE, FUEL/PROPULSION SYSTEM
TRUCK ENGINE GOES TO ROUGH IDLE WHILE DRIVING, HAVE TO SHUT ENGINE OFF, RESTART. NEVER KNOW WHEN THIS MIGHT HAPPEN OR AT WHAT SPEED. LOCAL FORD DEALER UNABLE TO FIND PROBLEM.HAS HAPPENED SEVERAL TIMES
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11351634August 27, 2020VEHICLE SPEED CONTROL
LESS THAN 5 YEARS OLD AND ONLY 82,000 MILES ON MY 2015 F150, THE VEHICLE IS INOPERABLE BECAUSE OF AN ELECTRICAL ISSUE BETWEEN THE GAS PEDAL AND THROTTLE BODY. THIS HAS LEFT ME STRANDED ON THE SIDE OF THE ROAD WITH MY 6 WEEK OLD BABY IN THE BACK SEAT. DOING RESEARCH, IT APPEARS TO BE A KNOWN ISSUE WITH 2015 F150S AND IS CAUSING MAJOR SAFETY CONCERNS, BUT YET NO RECALL. WHEN DRIVING, THE VEHICLE SUDDENLY LOSES POWER AND SLOWS TO A COMPLETE STOP ON THE ROAD. WARNING LIGHTS ILLUMINATE THE DASH AND VEHICLE IS INOPERABLE, LEAVING US ON THE SIDE OF THE ROAD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11351514August 27, 2020ENGINE
WHILE DRIVING ON CROWDED HIGHWAY IN BOSTON AREA, TRUCK LOST ENGINE POWER. DASH GAVE FOLLOWING WARNINGS: SEE MANUAL, SERVICE ADVANCETRAC, HILL DESCENT CONTROL FAULT, HILL START ASSIST NOT AVAILABLE. AFTER EMERGENTLY SWITCHING LANES WITH NO ENGINE POWER, I SHUT THE TRUCK DOWN, PAUSED, AND RESTARTED THE ENGINE. THIS HAPPENED ~20 TIMES BEFORE I COULD GET IT FIXED. THE PROBLEM WAS A FAULTY THROTTLE BODY. THIS WAS NOT COVERED BY FORD EVEN THOUGH I CONSIDER THIS A MAJOR SAFETY HAZARD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11350529August 20, 2020SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING MY 2015 FORD F150 ON A CITY STREET AT 45 MILES PER HOUR THE VEHICLE LOST ACCELERATION, RMP DROPPED TO BARELY 2 AND HILL ASSIST DISABLED LIGHT CAME ON. GLIDED TO A RED LIGHT, PUT THE VEHICLE IN NEUTRAL, CAME TO A STOP AND KEPT THE GAS LIGHTLY PRESSED HOPING TO KEEP POWER TO THE ENGINE. WHEN LIGHTED TURNED GREEN PUT TRUCK BACK INTO DRIVE AND ACCELERATION RETURNED. PARKED AT MY PLACE OF BUSINESS. SHUT THE TRUCK OFF BUT THE BRAKE LIGHTS STAYED ON. HAD THE VEHICLE TOWED TO THE DEALERSHIP BECAUSE OF CONCERN TO DRIVE IT AFTER LOSING ACCELERATION (TOW TRUCK DRIVER CALL THE VEHICLE IN LIMP MODE). THE DEALERSHIP FOUND NOT FAULT CODES BUT DID FIND PLASTIC PIECES ON THE FLOOR BOARD. DEALERSHIP SAID IT WAS A "BROKEN BRAKE PEDAL" - A SMALL PLASTIC DISC (GROMMET) INSIDE THE BRAKE ASSEMBLY BROKE INTO PIECES CAUSING LOSS F ACCELERATION, THE ELECTRONIC MESSAGING SYSTEM TO DISABLE HILL ASSIST AND THE BRAKE LIGHTS TO REMAIN ON. DEALERSHIP SAID THEY HAVE SEEN THIS IN FORD FUSIONS BUT NOT IN AN F150. THE NEW BRAKE ASSEMBLY IS A TOTAL REDESIGN FROM THE THE ONE THAT THE VEHICLE WAS BUILT WITH. THE IMAGE ON THE LEFT IS THE BROKEN BRAKE ASSEMBLE (THE FINGER IS POINTING TO THE DAMAGED ITEM), THE PART ON THE RIGHT WHERE YOU WILL SEE THE SMALL WHITE DISC (GROMMET) IS THE REPLACEMENT BRAKE ASSEMBLY. I PURCHASED THE VEHICLE NEW IN 2015 AND HAVE BEEN THE ONLY OWNER. MY VEHICLE HAS 54K MILES, IS DRIVEN LOCALLY, NOT USED TO TOW OR OFF ROAD AND IS GARAGED WHEN NOT IN USE. A VEHICLE LOOSING ACCELERATION WHILE DRIVING IS A MAJOR SAFELY CONCERN AND I HOPE THIS WILL BE INVESTIGATED AS IT IS A KNOWN ISSUE IN OTHER FORD VEHICLES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11350286August 19, 2020POWER TRAIN, VEHICLE SPEED CONTROL, WHEELS
ON JULY 24, 2020 WHILE DRIVING ON INTERSTATE 291 DRIVING 45-50MPH WITH HEAVY TRAFFIC, WITH ABSOLUTELY NO WARNING THERE WAS A LOUD EXPLOSION. I THOUGHT I WAS REAR ENDED. SIMULTANEOUSLY THE REAR TIRES LOCKED UP WHILE APPROACHING A WORK ZONE. I SKIDDED UNCONTROLLABLY FOR APPROXIMATELY 100 FEET. ULTIMATELY CAME TO REST ON THE SHOULDER. AS MY FAMILY AND I EXITED THE VEHICLE THERE WAS HEAVY SMOKE COMING FROM THE REAR AND UNDERSIDE OF THE VEHICLE. WE THOUGHT THE VEHICLE WAS ON FIRE. THE STATE POLICE ARRIVED ON THE SCENE WITHIN 5 MINUTES UPON US EXITING THE VEHICLE. THE TRANSMISSION WOULDN'T GO INTO GEAR SO THE VEHICLE HAD TO BE FLAT BEDDED TO THE NEAREST DEALERSHIP, MARCOTTE FORD, HOLYOKE MA. WAS TOLD BY THE DEALERSHIP THE REAR END FAILED AND LOCKED UP. UPON THEIR TEST DRIVE I WAS TOLD THERE WAS A TOTAL FAILURE WITH THE TRANSMISSION. THEY SAID THEY HAD TO WAIT FOR A DECISION FROM FORD TO EITHER REBUILD OR REPLACE THE TRANSMISSION. AUGUST 19, 2020 I WAS NOTIFIED THAT THE TRANSMISSION WAS REBUILT AND THAT I COULD PICK UP THE VEHICLE. I DID NOT RECEIVE ANY PRIOR PHONE CALLS FROM THEM TO INFORM ME OF WHAT WAS GOING TO BE DONE TO CORRECT THE SITUATION. .
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11350075August 18, 2020SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED WHILE DRIVING 85 MPH, THE LOW BRAKE FLUID WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT WAS ABLE TO IDLE THE VEHICLE SPEED TO SLOW DOWN UNTIL HE WAS ABLE TO USE THE PARKING BRAKE TO STOP THE VEHICLE ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER CENTRAL FORD LOCATED AT 5645 FIRESTONE BLVD, SOUTH GATE, CA 90280, (562) 927-7888, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE VIN WAS ASSOCIATED NHTSA CAMPAIGN NUMBER: 20V332000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 40,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0