Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11609760August 20, 2024
VISIBILITY/WIPER
The contact owns a 2021 Ford F-150. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 23V163000 (Visibility). The contact stated that after retrieving the vehicle, there was an abnormally loud clicking sound coming from the windshield wipers. The contact stated that the wipers had went past the windshield. There were no warning lights illuminated. The vehicle was taken back to the local dealer, where an unknown part was replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, who informed the contact that there was no warranty coverage on the vehicle and informed him provided the cost for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608473August 14, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Ford F-150. The contact stated that the speakers were not working. The contact stated that the safety features were inoperable. The audio function failed to produce sound in the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 22B08. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608407August 14, 2024
UNKNOWN OR OTHER
The bolt rear-end axle & transmission. No accident happened but due to the back left side tire almost coming off left me on the shoulder of the freeway which was a dangerous situation. I was process of me taking the vehicle to dealership for the recall but didn't make it there cause of the tire was coming off. The concentration of bolt was directed onto the tire coming off. The dealership notification me that the bill was going $5,000 dollars in order for me to get the truck back into my possession. So I asked them if there was a recall on the truck and they told that the truck didn't qualify for it. The mechanic technician and the insurance adjuster inspected my truck fail to notification me of the right side bolt being broken. When I have got the broken one in my hand. In other words for the tire coming off that it was my fault even with other damages.I never got a call from dealership or from the insurance company to ask any questions about incident & took the matters to there own hands.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607531August 9, 2024
VISIBILITY
The contact owns a 2021 Ford F-150. The contact stated while driving approximately 40 MPH during a severe rainstorm, the windshield wipers stopped working. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed that wiper motor had failed. The contact was advised that there was a recall associated to wiper failure; NHTSA Campaign Number: 23V163000 (Visibility). The contact called the manufacturer and was notified of the open recall for the wiper arms; however, the VIN was not included in NHTSA Campaign Number: 22V842000 (Visibility) for the wiper motor repair. The vehicle was not repaired. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607137August 7, 2024
SERVICE BRAKES
On Wednesday [XXX]. The front brake hose rubbed against the right front tire, causing it to bust and me to lose brakes very dangerous, difficult to stop my vehicle. This needs to be addressed. All the brake safety features failed and all the brake related dash lights came on. The truck is at Bob Bell Ford in Maryland. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607050August 7, 2024
PARKING BRAKE
The contact owns a 2021 Ford F-150. The contact stated that while the vehicle was idling, the electric parking brake light illuminated, and the electric parking brake engaged independently. The contact depressed the brake pedal to release the parking brake. The contact had received notification of NHTSA Campaign Number: 23V509000 (Parking Brake). The vehicle was taken to the dealer where the recall repair was completed. The contact stated that approximately a month after the recall repair the failure occurred. The failure had become persistent. The contact stated that at one point the failure occurred three times in one day. The dealer had not been contacted again. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605931August 1, 2024
PARKING BRAKE
The contact owned a 2021 Ford F-150. The contact stated while driving approximately 35 MPH, the rear end of the vehicle seized, and the vehicle swerved to the right. The contact was unaware of any warning lights being illuminated. The contact lost control of the vehicle and the vehicle slid off the roadway. The vehicle was not damaged. The contact stated that while his wife was driving approximately 45 MPH, the rear end seized, and the vehicle slid to the right. The contact's wife lost control of the vehicle and crashed. The contact's wife stated that there was no warning light illuminated. The contact's wife was not injured. The contact stated that the vehicle was not drivable and that the Police arrived on scene and filed a report. The vehicle was towed to an impound lot and was later declared a total loss by the Insurance provider. The contact had received notification of NHTSA Campaign Number: 23V509000 (Parking Brake) and related the failure to the recall. The manufacturer was informed of the failure. The failure mileage was approximately 45,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11605088July 29, 2024
POWER TRAIN
Check engine light on . Ford says exhaust heat exchanger bypass valve. I see online multiple people are having the same issue . Seems to be a common issue with this vehicle . They are saying it’s not a part of the power train warranty although it’s attached to the power train . This is a safety issue. With the amount of posts about this issue I’m surprised it isn’t a recall already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604967July 28, 2024
VEHICLE SPEED CONTROL
Unintended acceleration event. Initial condition: Cruise control off. Steering wheel turned 270 degrees ccw, turning left, at a complete stop, released brake, rolling forward at less than 5mph in a confined parking garage. Continuing to turn wheel to left, my right palm accidently engaged the cruise control button on the steering wheel. Cruise control automatically set to 15mph and began to accelerate. I was able to engage the brake again in enough time to deactivate cruise control. This is not the first such incident I've had where the cruise control is accidentally engaged and begins accelerating the vehicle to 15mph. Anecdotally, they have all occurred during left turns. Seeing how it engaged today, I can now understand why I couldn't figure out why it was happening previously. Due to accessibility issues, I typically turn with a single hand while allowing my other to remain capable of grabbing to maintain control. How easily my palm brushed the cruise control unintentionally was shocking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604596July 25, 2024
ELECTRICAL SYSTEM
Over the air software updates failed and rendered the vehicle inoperable twice within a 3 day period. Both instances rendered the vehicle unusable and required a tow to the dealership. First occurrence was on 7/21/24, the second occurrence was on 7/24/24.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604438July 25, 2024
VISIBILITY
The contact owns a 2021 Ford F-150. The contact stated that upon starting the vehicle in the rain, the windshield wipers were activated but failed to respond. There was no warning light illuminated. The contact drove to the residence at 30 MPH, while the windshield wipers remained inoperable. The contact replaced the windshield wiper fuse after reading the Owner's Manual; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the windshield wiper motor had failed and needed to be replaced. The vehicle was being repaired. The contact related the failure to NHTSA Campaign Number: 22V842000 (Visibility); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604423July 25, 2024
POWER TRAIN
I started to pass a vehicle, when I tried to accelerate the vehicle lost all forward momentum like it was in neutral, I pressed the gas to the floor and then engine did not raise the rpm’s and no forward increase in momentum, I then let off the gas, and then reapplied full gas and it very slowly started to move forward again. This almost caused an accident as I was passing on a 2 lane road over a broken yellow line, it just fell flat on its face.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603744July 22, 2024
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603876July 22, 2024
TIRES
Tires making noise and not in balance /out of round. I had a authorized tire company check tires on their machines and a report was written. They said the tires were defective.BIGBRANDTIRE COMPANY PASO ROBLES,Calif. 93446 Phone 805-238-5097
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603789July 22, 2024
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603102July 18, 2024
ELECTRICAL SYSTEM:WIRING, ENGINE
The contact owns a 2021 Ford F-150. The contact stated that the vehicle was shuddering and jerking while driving. The check engine warning light was flashing. The contact stated there was another unknown warning light flashing. The contact stated that the soy-based wiring was causing costly repairs. The vehicle was taken to the local dealer, where it was diagnosed that the wiring in the undercarriage was chewed on. The vehicle was repaired, but the failure recurred a month later. The contact stated that while driving 35–40 MPH, an unknown warning light started to flash. The vehicle was taken back to the local dealer, where it was diagnosed and determined that the soy-based wiring had been chewed on by squirrels and chipmunks. The vehicle was repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603079July 18, 2024
STRUCTURE:BODY
My rear passenger window shattered. My niece opened the door and the glass shattered. The window pane was held together by after market tint. It then fell under the vehicle. The vehicle is available for inspection until Friday, July 27, when it is scheduled for repair. The safety of the passengers was putt in jeopardy sure to the nature of the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603004July 17, 2024
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2021 Ford F-150. The contact stated that on several occasions while driving at various speeds, the passenger’s side headlight was not working as intended. The vehicle was taken to the dealer where it was diagnosed that the passenger’s side headlamp needed to be replaced due a failure of the LED screen. The vehicle was repaired; however, the failure reoccurred approximately one year later. The vehicle was taken to the same dealer where it was diagnosed that the passenger’s side and driver’s side headlamps needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602776July 16, 2024
EXTERIOR LIGHTING
DRL on headlamp vertical line shutoff on passenger side headlight assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601814July 13, 2024
WHEELS
The rear wheels are locking up at acceleration after stopping.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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