Ford F-150 Complaints (1997)
2,758 consumer complaints on file.
- #10122411May 29, 2005ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
STARTED THE TRUCK ONE MORNING IT HAD A ROUGH IDLE BUT SEEMED TO SMOOTH OUT. DROVE IT OUT TO A JOBSITE AND PARKED IT FOR A COUPLE HOURS. STARTED IT AND WHITE SMOKE CAME OUT AND THERE WAS A BANGING AND KNOCKING SOUND. TURNED IT OFF AND HAD IT TOWED TO A REPAIR SHOP. THEY TOLD ME I HAD THROWN A ROD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10122249May 26, 2005ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
OUR 1997 FORD F-150 PICKUP WAS SITTING IN THE DRIVEWAY. IT HAD BEEN PARKED THERE SINCE YESTERDAY EVENING, ABOUT 6:30 P.M. AT APPROXIMATELY 3:30 P.M. THE NEXT DAY, OUR DOORBELL RANG, IT WAS THE MAIL LADY. MY HUSBAND ANSWERED THE DOOR,AND SHE ASKED HIM IF HE KNEW HIS TRUCK WAS ON FIRE? IT TOOK A COUPLE OF SECONDS FOR IT TO REGISTER, AND HE SAID WHAT? SHE REPEATED IT. MY HUSBAND HOLLERED AT ME TO CALL THE FIRE DEPARTMENT, THE TRUCK'S ON FIRE. I GRABBED THE CORDLESS AND HEADED TOWARDS THE FRONT DOOR. JUST AS I WAS COMING OUT THE FRONT DOOR, MY HUSBAND SAID TURN THE WATER ON. HE ALREADY HAD THE GARDEN HOSE IN HIS HAND, PULLING IT TOWARDS THE TRUCK. HE WAS ABLE TO PUT THE FIRE OUT BEFORE THE FIRE DEPARTMENT GOT THERE, BY SPRAYING ON TOP OF THE HOOD, UNDER THE HOOD, UNDER THE FRONT WHEEL WELL, AND INSIDE THE CAB UNDERNEATH THE DASH ON THE DRIVER'S SIDE. HAD THIS FIRE OCCURED FIVE MINUTES LATER, MY HUSBAND WOULD HAVE BEEN IN IT, ON THE HIGHWAY. THANK THE LORD, HE WASN'T! THERE IS STILL QUITE A BIT OF DAMAGE DONE TO OLD BLUE, SO WE'RE WAITING ON OUR INSURANCE ADJUSTER AND AN INVESTIGATOR FROM FORD TO COME OUT AND TAKE A LOOK AT IT. WE ONLY FOUND OUT THIS MORNING ABOUT ALL OF THE COMPLAINTS ABOUT ENGINE FIRES ON F-150'S.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10111098May 26, 2005VEHICLE SPEED CONTROL:CRUISE CONTROL
PARKED THE VEHICLE AT 10:00 AND AT 10:30 THE ALARM SOUNDED. WENT TO LOOK AT VEHICLE AND SAW FIRE UNDER THE HOOD ON THE DRIVER'S SIDE. PICTURES POSTED AT HTTP://PLAZA.UFL.EDU/BETHIE21/. THE CRUISE CONTROL FAILED BEFORE THE FIRE, AND THE BRAKE LIGHTS HAD GONE OUT. THE CRUISE CONTROL FAILED BEFORE CHRISTMAS. THE BRAKE LIGHTS WENT OUT IN EARLY JANUARY. THE VEHICLE WOULD NOT COME OUT OF PARK. WE REPLACED THE FUSE AND IT BLEW AGAIN. WE REPLACED IT 3 TIMES AND IT STOPPED BLOWING. THE VEHICLE WAS INSURED BY STATE FARM POLICY NUMBER 8922531-59 4.*AK *NM
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10122089May 25, 2005VEHICLE SPEED CONTROL:CRUISE CONTROL, SERVICE BRAKES, HYDRAULIC:FLUID
DT: CONSUMER PARKED TRUCK WEDNESDAY NIGHT, WHEN HE GOT BACK INTO TRUCK THE NEXT MORNING IT WOULD START ONCE BUT NOT MOVE OUT OF GEAR. IT WOULD NOT COME OUT OF PARK. THE ENGINE WAS BARELY RUNNING AND MISSING. THERE WAS A SMELL OF SMOKE. TURNED ENGINE OFF DUE TO THE ODD SMELL. INSPECTED UNDER HOOD. THERE HAD BEEN A FIRE THAT EVIDENTLY BURNED OUT ITSELF. CRUISE CONTROL QUIT EARLIER. THE TRUCK COULD NOT BE DRIVEN DUE TO THIS PROBLEM. AFRAID TO MOVE OR ATTEMPT TO REPAIR ANYTHING FOR FEAR IT MAY CATCH ON FIRE AGAIN. CONSUMER CALLED FORD, NO RECALL ON THAT PARTICULAR MODEL, BUT THEY WERE HAVING A PROBLEM WITH THOSE VEHICLES, BUT WILL NOT DO ANYTHING UNTIL THERE WAS A RECALL. THE MOST FIRE DAMAGE WAS SEEN ON THE MASTER CYLINDER, SUSPECTED THAT THE BRAKE FLUID MAY HAVE HAD A HAND IN THE FIRE ALONG WITH THE SENSOR. WAS MISSING BRAKE FLUID UPON INSPECTION. *AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10122031May 24, 2005VEHICLE SPEED CONTROL:CRUISE CONTROL
ABS LIGHT CAME ON AS WE WERE PULLING UP TO OUR BACK GARAGE DOOR. WE OPENED THE HOOD OF THE TRUCK TO CHECK THE BRAKE FLUID LEVEL. THAT AREA OF THE ENGINE WAS ON FIRE! WE WERE ABLE TO QUICKLY PUT OUT THE FIRE. WE HAD THE VEHICLE TOWED TO THE REPAIR SHOP. THEY REPLACED ALL THE PARTS THAT WERE BURNT (UNFORTUNATELY WE DID NOT THINK TO KEEP THE OLD PARTS). AS A SIDE NOTE, THE TECHNICIAN WORKING ON THE VEHICLE MENTIONED THAT FORD HAS A RECALL OUT FOR 2000 AND NEWER VEHICLES FOR THE CRUISE CONTROL SWITCH - WHICH THEY HAVE DETERMINED IS THE CAUSE OF FIRES IN THESE MODELS. HE SAID THE CAUSE OF THE FIRE IN OUR VEHICLE WAS THE CRUISE CONTROL SWITCH, THE VERY SAME PART THAT FORD HAS THE RECALL FOR. THE CRUISE CONTROL SWITCH THE REPAIR SHOP USED TO REPLACE THE BURNT UP ONE WAS OBTAINED FROM FORD AND IS THE VERY SAME PART THEY ARE USING IN THEIR RECALL. UNFORTUNATELY, OUR VEHICLE IS A 1997 FORD F150 AND THEREFORE DOES NOT FALLING WITHIN THE RECALL.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10121937May 23, 2005ENGINE AND ENGINE COOLING
I HAVE 1997 FORD F150 4.2L PICK-UP THAT HAS THE "FAMOS" ANTI FREEZE INTERNAL LEAK THAT HAS RUINED MY MOTOR. I HAVE 56,000MI ON IT, AND FEEL FORD HAS SOLD MILLIONS OF THESE LEMONS AND ARE DOING NOTHING ABOUT IT! IS THERE ANY HOPE FOR "US" WHO GOT SCREWED?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10119119May 23, 2005VEHICLE SPEED CONTROL:CRUISE CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE VEHICLE WAS PARKED FOR ABOUT A HOUR WHEN IT CAUGHT ON FIRE. THE CONSUMER EXTINGUISHED THE FIRE WITH WATER HOSE. *AK THE FIRE STARTED AT THE MASTER CYLINDER WHICH WAS REPLACED. A COUPLE OF WEEKS LATER THE CRUISE CONTROL STOP WORKING. *SC *JB
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10121598May 19, 2005ELECTRICAL SYSTEM
VEHICLE PARKED FOR APPROX 2 HOURS, COLD ENGINE, FLAMES WERE COMING FROM ENGINE COMPARTMENT, DRIVER'S SIDE WHEELWELL UP THROUGH THE HOOD - FLAMES MOVED TO CAB - FRONT LEFT DRIVER'S SIDE TIRE BLEW FIRST
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10121646May 19, 2005ENGINE AND ENGINE COOLING
I HAVE A 1997 FORD F-150 WITH 87,000 MILES ON IT. THE MOTOR IS A 4.2L V6. IT ALL BEGAN WHEN I NOTICED THE ANITFREEZE LEVEL SEEMED TO KEEP GOING DOWN EVEN AFTER I WOULD FILL THE COOLANT JUG TO THE PROPER LEVEL. LAST WEEK I NOTICED THAT THE MOTOR SEEMED HARDER TO START AND THOUGHT THE BATTERY WAS GOING DEAD. THE NEXT DAY I WENT TO START MY TRUCK AND WHEN I TURNED THE IGNITION THE MOTOR MADE A LOUD POP AND WOULDN'T DO ANYTHING. I HAD TO HAVE THE TRUCK TOWED TO MY LOCAL GARAGE AND THE MECHANIC TOLD ME THAT EITHER THE INTAKE MANIFOLD GASKET, THE HEAD GASKET, OR THE TIMING CHAIN COVER GASKET HAD FAILED ALLOWING COOLANT TO ENTER MY MOTOR. THIS CAUSED MY MOTOR TO COMPLETELY SEIZE UP. THE END RESULT IS THAT I NOW NEED A NEW MOTOR THAT IS GOING TO COST ME OVER $3,000. I CONTACTED FORD CUSTOMER SERVICE AND THEY TOLD ME THAT THEY HAD NO RECORD OF THIS HAPPENING TO ANYONE ELSE AND SINCE NO WARRANTY OR RECALL WAS IN EFFECT I WOULD RECEIVE NO REINBURSEMENT. I THOUGHT THIS WAS ODD SINCE I HAVE FOUND SEVERAL WEB SITES SAYING THIS HAS HAPPENED TO SEVERAL 4.2L V6 MOTORS. I HOPE THAT YOU WILL LOOK INTO THIS AND MAKE FORD PAY IF THE GASKETS ARE FOUND TO BE OF POOR QUALITY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10121276May 18, 2005ENGINE AND ENGINE COOLING:ENGINE
DRIVING ALONG AT 40 MPH, SEVERE ROD KNOCKING ON THE DRIVER SIDE OF 4.2 MOTOR. ANTI FREEZE IN OIL PER TIMING CHAIN COVER, ACID ETCHED CRANK TO ROD BEARING. FORD REFUSED TO FIX-3000 MILES OVER WARRANTY. I PAID $1000 FOR XTENDED WARRANTY TO FIX. DEALER PUT IN NEW REBUILT 4.2, 35,000 MILES ON 2ND ENGINE WHEN ROD KNOCKING ON DRIVER SIDE OF ENGINE. ANTI FREEZE IN OIL, ACID ETCHED CRANK TO ROD BEARING AGAIN! TRUCK SITS IN BACK YARD, EXCELLENT CONDITION. $4000 TO PUT IN NEW ENGINE. FORD CLAIMS NO RESPONSIBILITY FOR TERRIBLE CRAFTSMANSHIP ON 4.2 ENGINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10121338May 18, 2005SEAT BELTS:FRONT:ANCHORAGE
1997 FORD F-150 TRUCK WHERE SEAT BELT IN THE FRONT/PASSENGER VEHICLE WILL NOT CLASP ANY MORE. THERE IS NO DEBREE IN THE MECHANISMS THAT WOULD PROHIBIT THE SEAT BELT FROM CLASPING TOGETHER. HAVE REC'D ESTIMATE FOR $200+ TO FIX THE "ONE" SEAT BELT. CAN I TRUST THE OTHER 3 SEAT BELTS (ONE OF WHICH IS AROUND A BABY SEAT IN THE BACK). I CALLED THE FORD MOTOR VEHICLE CONSUMER SERVICE LINE AT 800-392-3673 AND SPOKE TO A GENTLEMAN NAMED CARSON. CARSON LOOKED UP WARRANTIES ON MY VEHICLE, WHICH I KIND OF FOUND COMICAL. ON A VEHICLE OF ALMOST 9 YEARS OLD, THERE DOES NOT EXIST A WARRANTY. HE ASKED IF I HAD AN EXTENDED WARRANTY AND PROMPTLY LET HIM KNOW THAT THAT WOULD HAVE EXPIRED A COUPLE OF YEARS AGO AND YES, I DID HAVE THAT. HE SAID THAT THE WARRANTY ON SEAT BELTS IS LISTED AS 5 YEARS OR 50,000 MILES. WHAT HAPPENS AFTER THAT? ARE AIR BAGS THE SAME? I HAVE JUST OVER 100,000 MILES ON MY TRUCK. HE ALSO STATED THAT THERE HAVE BEEN NO RECALLS ON SEAT BELTS FOR THE FORD F150, ACCORDING TO THE RECORDS UNDER MY VIN NUMBER. SHOULD THERE BE A FULL SCALE RECALL OF ALL FORD VEHICLES IN AND AROUND THE YEAR 1997 THAT INSTALLED THE SAME MAKE/MODEL/YEAR OF SEAT BELT? I AM VERY CONCERNED ABOUT THE OTHER 3 SEAT BELTS (AND ONE BEING OVER THE BABY SEAT IN THE BACK) AND ABOUT ALL THE OTHER FOLKS WHO ARE IN DANGER OF THEIR SEAT BELTS JUST GIVING WAY DURING AN ACCIDENT. DONT' WAIT FOR AN ACCIDENT TO HAPPEN AND KILL SOMEONE. WHEN THIS HAPPENED TO MY SEAT BELT, I WAS SHOCKED. THAT IS THE ONE PART OF THE CAR, BESIDES MY AIR BAG, THAT BETTER NOT EVER GO BAD. THE PART HAS BEEN ORDERED FROM MY SHELL MECHANIC FROM FORD AND HOPEFULLY I WILL BE ABLE TO GET THE NEW SEAT BELT INSTALLED ON TUESDAY/WEDNESDAY (5/23, 5/24) BUT DO I TRUST THE OTHER THREE SEAT BELTS? I SEE FROM THE QUESTIONS FOLLOWING THIS DESCRIPTION, YOU WANT TO KNOW IF THERE WAS AN ACCIDENT -- NO, THANK GOD. BUT THERE COULD HAVE BEEN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10121354May 18, 2005ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I PURCHASED A FORD F-150 IN JAN 97 WITH 4.2L V-6 ENGINE, I HAVE FOLLOWED THE SERVICES RELIGIOUSLY, ON OR AROUND JAN 2000 I TOOKED THE VEHICLE TO LOCAL DEALER IN PUERTO RICO BECAUSE THERE WAS A RECALL FOR THE FRONT GASKETS TO BE REPLACED, I CONTACTED THE DEALER AND ASCHEDULED AN APPMT. I TOOKED THE VEHICLE IN THE DEALERD 4 DAYS LATER THEY CALL ME AND SAID THAT THE VEHICLE WAS DONE. I WENT TO PICK THE VEHICLE UP AND NOTICE THAT THERE WAS NO WORK DONE TO THE VEHICLE. THE ATTENDANT TOLD ME THAT THEY DID NOT REPLACED THE GASKETS BECAUSE THE VEHICLE WAS NOT LEAKING SO IT DID NOT NEEDED THE GASKETS REPLACED. CAME TO UNITED STATES SINCE I AM IN THE MILITARY IN FORT LEONARD WOOD. I STARTED TO NOTICE A LOSS IN COOLANT THIS CONCERNED ME AND REPLACED THE WATER PUMP THEN IT STARTED LEAKING FROM THE TIMING CHAIN COVER GASKET SO I REPLACED THE COVER THE GASKET AND THE WATER PUMP GASKET ONCE MORE COSTING ME AROUND $900.00. THEN THIS PAST WINTER ONE MORNING I WENT TO START THE VEHICLE AND STARTED TO MAKE THIS KNOKING KNOICE VERY LOUD KNOICE SO I TURNED OFF AND CALLED THE LOCAL FORD DEALER HERE IN ST ROBERT MO, DEALER SELLER SEXTON THEY TOLD ME TO BRING THE VEHICLE AND THEN IS WHEN I FOUND THAT THE ENGINE HAS BROKEN A PISTON ROD BECAUSE COOLANT HAD GOTTEN IN THE OIL. THEY TOLD ME THAT IT WAS GOING TO COST ME AROUND $4,500.00 I TOLD THEM THAT I HAD NO MONEY TO PAY FOR THOSE TYPE OF EXPENCES. THEN I FOUND OUT THAT THE ENGINES WERE MANUFACTURED WITH DEFECTIVE GASKETS. I CONTACTED FORD FOR ASSISTANCE AND THEY SAID THAT THEY CAN NOT HELP ME BECAUSE THE WARRANTY IN THE VEHICLE IS EXPIRED. TO THIS SHOULD MAKE NO DIFFERENCE BECAUSE THIS WAS A MANUFACTURING PROBLEM NOT THE OWNERS FAULT MY TRUCK ONLY AROUND 73,500. FORD NEEDS TO BE HELD LIABLE FOR THIS THEY CLAIMED THAT THIS VEHICLES SPARK PLUGS ARE TO BE CHANGED AT 100,000. MILES HOW IS THIS IF THE ENGINES ARE ONLY LASTING 73,500 MILES. PLEASE NEED YOUR HELP ON ENSURING FORD IS HELD LIABLE FOR THIS. THANK YOU.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10121158May 17, 2005VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONSUMER OWNS A 97 FORD F150 AND THE CRUISE CONTROL SWITCH CAUGHT FIRE AND BURNED THE MASTER CYLINDER AND WIRING HARNESS AT THE SWITCH. ALSO IT BLEW A FUSE IN THE CIRCUIT THAT KEPT IT FROM BURNING FURTHER. WHEN THE CONSUMER WENT TO START THE VEHICLE, IT WOULD NOT SHIFT OUT OF PARK BECAUSE THE ABS CIRCUIT WAS DISABLED. THE CONSUMER BOUGHT MATERIALS TO REPAIR THE DAMAGE. AFTER WHICH FORD HAD RECALLED LATER MODEL PICK UPS. THE CONSUMER FEELS THIS IS A WIDE SPREAD PROBLEM AND OTHER YEARS WERE AFFECTED ALSO. *JB
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10120977May 16, 2005ENGINE AND ENGINE COOLING
DT: IN OCTOBER OF 2003, THE CHECK ENGINE LIGHT CAME ON. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY SAID THE PROBLEM WAS FIXED. THE DEALER ALSO MENTIONED THAT THE PROBLEM WAS SOMETHING NEAR THE CARBURETOR. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10120919May 14, 2005ENGINE AND ENGINE COOLING
DEFECTIVE INTAKE MANIFOLD GASKET IN 1997 FORD F150 4.2L V6 ENGINE 70899 MILES. ANTIFREEZE LEAKS INTO NUMBER 4 CYLINDER. WHEN ENGINE STARTS RESULTING "HYDRO-LOCK" SHEARS OFF CONECTING ROD AND DESTROYS ENGINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10120889May 13, 2005ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONSUMER STATED THAT ONE OF HIS SPARK PLUGS BLEW OUT OF THE ENGINE WHILE DRIVING. . THE CONSUMER STATED MAYBE IT WAS A DESIGN DEFECT BECAUSE HE HEARD THE SAME PROBLEM FROM OTHER PEOPLE ABOUT THE SAME VEHICLE. THE CONSUMER CALLED THE FORD MOTOR COMPANY AND THEY SAID THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER SAID THEY WOULD HAVE TO REPLACE THE ENGINE HEAD TO FIX THE VEHICLE. THE ESTIMATED COST OF REPAIR IS 3300 DOLLARS. *JB *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10120782May 12, 2005EXTERIOR LIGHTING:TURN SIGNAL
DT: TURN SIGNALS HAVE NEVER FUNCTIONED RIGHT SINCE IT WAS BOUGHT. YOU HAVE TO JIGGLE THE TURN SIGNAL STOCK TO GET THEM TO BLINK. AND YOU HAVE TO HOLD THEM A CERTAIN POSITION BEFORE THEY BLINK. THERE HAVE BEEN NO RECALLS. HAVE TALKED TO FORD AND THEY SAID THAT IT WOULD COST THE CONSUMER $800.00 TO FIX THE PROBLEM. HAVE TALKED TO DEALER ALSO, AND THAT WAS NO HELP. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10120168May 7, 2005SEAT BELTS:FRONT
1997 FORD F 150 PICK UP, 4X4 EXTENDED CAB DRIVER'S SEAT NYLON FABRIC IS WORN AND FRAYED. I CALLED LOCAL FORD DEALERSHIP AND THEY SAID THIS WAS MY RESPONSIBILITY TO REPLACE. I HAVE NEVER SEEN A SEAT BELT GET FRAYED AND WORN OUT IN SUCH A MANNER. I HAVE 18 YEARS AS A FIRE FIGHTER AND HAVE CUT DOZENS OF PEOPLE OUT OUT CARS AND NEVER COME ACROSS A WORN OUT SEAT BELT BEFORE. IF THIS BELT FAILS IN A CRASH IT COULD LEAD TO SERIOUS INJURY OR DEATH. I WILL GET IT REPLACED BUT I THINKS THIS IS A MANUFACTURE DEFECT NOT OPERATOR'S RESPONSIBILTY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10120428May 6, 2005ENGINE AND ENGINE COOLING:ENGINE
1997 FORD F150 SUFFERED FROM PREMATURE FAILURE OF THE ENGINE'S GASKETS.*MR THIS CAUSED THE ENGINE TO LOCKUP EITHER FROM COOLANT IN CYLINDER BORES OR CRANK BEARING FAILURE. AT HIGH SPEEDS THIS COULD CAUSE SKID AND LOSS OF CONTROL. ALSO COOLANT LEAKS OUT FRONT OF ENGINE ON GROUND AND TIRES WHEN GOING FORWARD. *BF *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10120027May 5, 2005ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
UNDER HOOD FIRE ON A 1997 FORD F150 PICKUP. THE FIRE OCCURED ON MARCH 29, 2005 AT APPROXIMATELY 6:30AM WHEN A NEIGHBOR CAME TO OUR HOUSE TO REPORT THAT OUR TRUCK WAS ON FIRE AND THEY HAD CALLED THE FIRE DEPARTMENT. FLAMES WERE ALREADY THROUGH THE HOOD ON THE DRIVERS SIDE AND COMING OUT THE FRONT LEFT WHEEL WELL. MR. CARNES WAS ABLE TO EXTINGUISH THE FIRE BEFORE THE FIRE DEPARTMENT ARRIVED HOWEVER, THE BULK OF THE DAMAGE HAD ALREADY BEEN DONE. MR. CARNES SIMPLY PREVENTED ANY FURTHER PROPERTY DAMAGE TO ANYTHING NEARBY. OUR INSURANCE COMPANY HAS TOTALED THE VEHICLE. THEIR FIRE IINVESTIGATOR HAS DETERMINED THAT THE FIRE WAS CAUSED BY THE SPEED CONTROL DEACTIVATION SWITCH. WE CONTACTED FORD THE SAME DAY AND WERE TOLD THAT THEIR LEGAL DEPARTMENT WOULD CONTACT US IN 2 BUSINESS DAYS. TODAY IS 5/5/05 AND WE HAVE STILL NOT HEARD FROM FORD. WE DON'T KNOW WHAT ELSE TO DO FROM HERE, BUT I HOPE THAT THIS WILL PREVENT ANYONE ELSE FROM HAVE TO ENDURE THIS TRAUMA. OUR INSURANCE COMPANY WILL NOT PAY THE CLAIM UNTIL THEY HEAR FROM FORD. WE WAIT IN LIMBO.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0