Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#11587214May 6, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving 65 MPH, the vehicle independently decelerated however, the RPM level was elevated. Additionally, the check engine warning light was illuminated, and the instrument panel was inoperable. The contact stated that the failure occurred intermittently however, the failure had occurred several times. The vehicle was taken to an independent mechanic and was diagnosed with a failed leadframe module. The contact was informed that the leadframe module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 81,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586933May 4, 2024
VEHICLE SPEED CONTROL
The vehicle randomly shifts to first gear while driving at 30-45 MPH. The behavior is dangerous - in one case it caused me to lose control of my vehicle; in another, I was nearly rear ended. I was then forced to stop driving until I could have the car repaired. I paid to have the lead frame fixed. I’m told there was an extended warranty issued by Ford for this issue; however, because I drive my vehicle less frequently, I was months removed from the 10-year extended warranty threshold. For an issue as dangerous as this (and from my understanding is one that occurs somewhat frequently), I’m surprised a recall wasn’t issued!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586438May 1, 2024
ELECTRICAL SYSTEM
The contact owns a 2013 Ford F-150. The contact stated while driving at approximately 30 MPH, the instrument panel and all the electrical functions became inoperable. No warning lights were illuminated. The vehicle was not diagnosed or repair. The local dealer was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585260April 25, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality. The service vehicle warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission lead frame. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N01. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585267April 25, 2024
POWER TRAIN
problems with transmission suddenly downshifting or not shifting out of low gear...could possibly cause a accident from the rear...no...no...called dealer was told no recall on my particular vehicle...no warning light as of yet but speed odometer acts crazy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584963April 24, 2024
POWER TRAIN
Transmission has stuck in 5th gear multiple times and has suddenly downshifted from 5th to 3rd multiple times and has downshifted from 6th to 5th numerous times, also has started in 5th gear from starting of truck till I unhooked battery and then it went to normal 1st to start. On 2-3 occasions the wrench warning light has come on till I press ok then it may stay on a few seconds then turn off. Putting the safety of my family and others at risk as I travel highways daily. This is all after having to have another transmission in after the recall stating sudden downshift from 3rd to first, that recall caused my transmission to go out with zero help from Bob Moore Oklahoma city. They pointed the blame at me saying it didnt have transmission fluid but the shop that did the swap said it was not low or empty. This happened in 2021, here I am 3 years later wondering if it is going to be another expense I'm going to have to foot. And the recall procedure was preformed by bob moore Oklahoma city
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584746April 23, 2024
SERVICE BRAKES
The contact owns a 2013 Ford F-150. The contact stated that while his daughter was driving in a parking lot, she depressed the brake pedal and it became stiff. The vehicle failed to slow down as intended. The vehicle collided with a parked car. A police report was not filed and there were no injuries reported. The contact then began driving at approximately 30 MPH, the brake pedal was depressed, and he observed a grinding noise emanating from the front driver side of the vehicle. The brake pedal then became stiff and did not slow down as intended. The vehicle was placed in the park position on multiple occasions to stop the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the check valve was clogged and the brake vacuum booster pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 170,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11583555April 17, 2024
ENGINE, POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the speedometer and the odometer became inoperable. Additionally, the vehicle hesitated to respond while depressing the accelerator pedal. The contact stated after turning off and restarting the vehicle, the vehicle operated as needed; however, the failure later recurred while driving. The vehicle was taken to an unknown dealer, where it was diagnosed with engine and transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583398April 16, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The truck is unexpectedly downshifting to first exactly as the safety recall states .at this This happened while my son was driving the truck the attached picture shows the errors on the dash at the time and also the speedometer read zero when the truck was in motion. Tooele ford claims the safety recall was completed , however nhtsa website states it is an unresolved recall. Tooele ford and ford customer service refused to remedy the situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583101April 15, 2024
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
6-speed automatic transmission shift issues. Car shifted from 6 to 1st gear while driving down the highway at over 60mph. Recall 19S07 remediation was completed previously, the reprogramming. Now the issues back and the vehicle randomly shifts to 1st gear while in other gears like 4,5,6 going over 40 mph. The issue occurs randomly and creates a major hazard with the vehicle dramatically slowing down until the car gets back to a proper gear . Ford states that the molded lead frame needs replaced and will cost over $1,100. The prior recall didn't fix the issue just delayed a future driving hazard with a cost to the driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582060April 10, 2024
UNKNOWN OR OTHER
MY REAR WINDOW SHATTERED OUT. i WASNT EVEN DRIVING IT. i DONT KNOW WHAT HAPPENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581676April 8, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V433000 (Power Train) however, the failure recurred while driving at 30 MPH. The contact stated that the transmission unintendedly downshifted to first gear, causing the vehicle to slam forward. The transmission warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that the failure was related to Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe Extended Coverage) associated with the VIN, but the warranty had expired. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581705April 8, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving at an undisclosed speed, the RPM was high, and the engine revved loudly. The vehicle lost motive power. The transmission warning light was illuminated. The contact turned off and restarted the vehicle, and the transmission warning light was no longer illuminated. The vehicle was taken to AutoZone, but no diagnostic trouble codes were retrieved. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train); however, the VIN was not included in the recall. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581811April 8, 2024
POWER TRAIN
Our truck lost power and lights on dash came on with a wrench nothing else was working. Truck was not shifting properly and lost all power. We contacted Ford and they said the truck had a recall for transmission module but it was expired and they would not help us. We were never notified of the recall. In speaking with ford they did not want to help us and told us to contact the better business bureau. I found information on this recall online our truck is a 2013 Ford themselves said it should have been fixed but we had no idea of the problem. [XXX] . Is this not a safety issue that could cause an accident if the truck shifted in first gear while going down the highway at speed? I am blown away by Fords lack of care and assistance with this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581336April 5, 2024
ENGINE
while i was driving the speedometer went all the way to zero and started shifting down into first gear. i took it into a ford shop and they said i was 4000miles over the 150000mile warranty, and that the code p720 popped up on the codes. they said i need to replace the leadframe in the transmission and reprogram it, which will cost me $1500 out of pocket. it is very dangerous driving because i could easily get into an accident when this happens or transmission could blow that gear. i hope ford extends this warranty because i was reading online and found lots of people having the same issue as me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581061April 4, 2024
POWER TRAIN
Transmission will downshift into 1st gear or get stuck in 3rd or 5th gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581081April 4, 2024
ENGINE, POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated while driving 5 MPH and attempting to accelerate, the vehicle lost motive power. The check engine warning light was illuminated. The contact was able to pull off the road and restart the vehicle and the vehicle drove normally. The contact stated that the failure recurred. The contact took the vehicle to a local mechanic who performed a diagnostic test. The contact informed me that the vehicle might be under recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580962April 3, 2024
POWER TRAIN
The contact owns a 2013 Ford F-150. The contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal without warning. In addition, an abnormal, grinding noise would be emitted from the transmission. As the failure worsened, the contact took the vehicle to a dealer where a transmission flush was performed; however, the failure returned soon after the transmission flush was performed. The vehicle was then taken to another dealer and two other private mechanics where it was stated that there was a failure with the transmission. The manufacturer was also notified about the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580284March 31, 2024
FUEL/PROPULSION SYSTEM
Truck would crank but not start. Had towed to dealership and they found fuse 27 was melted. Was informed that this was a known design flaw. The fuse was relocated to slot 70. Car did not but could have caught fire causing catastrophic damage and injuries to myself or others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580203March 30, 2024
POWER TRAIN
while driving at normal speeds, sometimes the transmission would abruptly downshift to 1st gear. Fortunately, for me, it didn't happen at highway speeds, but I've heard that others have done so. I took my vehicle to a repair shop right away, they suspected the problem, and verified it with the diagnostic codes. I had it repaired at my own expense. I checked with my Ford dealer, and they suspected the same problem, but weren't sure they could even get the part, and couldn't even look at it for 6 days. There NEEDS to be a recall!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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