Ford F-150 Complaints (2010)

843 consumer complaints on file.

#10584806April 25, 2014
VISIBILITY/WIPER
DRIVER SIDE PANE OF 3-PANED REAR WINDOW SPIDER WEB CRACKED THROUGHOUT THE ENTIRE THING, FROM REAR DEFROST OVERHEATING. WHILE TAPING WINDOW UP, I COULD FEEL TINY SHARDS OF GLASS FALLING OFF AND SOMETIMES CUTTING ME. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10583531April 18, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HAVE BEEN HAVING ELECTRICAL ISSUES INCLUDING FAILING BACKUP CAMERA AT NIGHT AND TAIL LIGHTS NOT WORKING (DANGEROUS AT NIGHT) AS WELL AS FUSES BLOWING. DEALER COULD NOT DUPLICATE BUT DEALER STATES THERE IS CORROSION IN THE FUSE PANEL BECAUSE WATER ENTERED THE VEHICLE. THERE ARE SEVERAL INSTANCES WHERE FORD IS AWARE OF THIS ISSUE WHERE WATER IS ENTERING THE VEHICLE ON THE DOT.GOV AND OTHER WEBSITES. THEY ARE REFUSING TO DO ANYTHING ABOUT IT. PLEASE DO SOMETHING ABOUT THIS, FORD KNOWS THERE IS AN ISSUE AND THERE IS NO REASON FOR THEM DO GET AWAY WITH ISSUES THAT MAY CAUSE FATAL CAR ACCIDENTS INCLUDING TAIL LIGHTS GOING OUT WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582916April 15, 2014
ENGINE
TL* THE CONTACT OWNS A 2010 FORD F150. THE CONTACTED STATED THAT THE OIL LIGHT ILLUMINATED AND THE VEHICLE STALLED WHILE BRAKING TO A STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURE WAS CONTACTED ABOUT THIS FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577978April 7, 2014
ELECTRICAL SYSTEM
ON 3-12-14 I LEFT WORK AND HEADED HOME, APPROXIMATELY 5 MINUTES AFTER LEAVING, I HEAR A VERY LOUD BANG TOWARD THE REAR OF MY TRUCK, SIMILAR TO A GUNSHOT. WHEN I GOT HOME, 10 MINUTES LATER TO INSPECT, I NOTICED THAT THE ENTIRE BACK PASSENGER SECTION OF MY WINDOW HAD SHATTERED. I ASSUMED SOMETHING MUST HAVE HIT MY TRUCK, BUT I DIDN'T UNDERSTAND HOW THAT WOULD HAPPEN SEEING AS I WAS MOVING FORWARD. IF SOMETHING WOULD HAVE FLOWN UP FROM ANOTHER VEHICLE, IT WOULD HAVE HIT THE BACK OF MY TRUCK WHICH HIGHLY UNLIKELY. ONE WEEK LATER I HAD THE WINDOW REPLACED AND THE TECHNICIAN INFORMED ME THAT THIS WAS THE 37TH REAR WINDOW HE HAS REPLACED SINCE DECEMBER OF 2013 AND THAT IT IS A ELECTRICAL ISSUE THAT IS CAUSING THE WINDOWS TO LITERALLY EXPLODE. AFTER RECEIVING THIS INFORMATION I DID SOME RESEARCH ONLINE AND CAME ACROSS F150FORUM.COM WHERE I LEARNED THAT THIS PROBLEM IS HAPPENING OVER AND OVER AGAIN GOING BACK TO AS FAR AS 2011. I CONTACTED FORD AND FILED A COMPLAINT ( CASE# 4161127-C1J5T0). I ALSO CONTACTED "CRYSTAL' FROM FORD'S SOCIAL MEDIA DEPT WHO HAS BEEN MONITORING THE FORUM. SHE WAS REQUESTING VIN NUMBERS OF VEHICLES THIS HAS HAPPENED TO. SHE ULTIMATELY TOLD ME THAT THERE WAS NOTHING SHE CAN DO BECAUSE I HAD ALREADY HAD A CASE NUMBER WITH FORD CUSTOMER SERVICE. I HAVE HAD TO PAY $500 TO COVER THE REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577585April 5, 2014
VISIBILITY/WIPER
DRIVING MY 2010 FORD FX4 WHEN I HEARD A POP FROM THE REAR. THE BACK RIGHT REAR WINDOW GLASS HAD "SPIDER-WEBBED" AND SLIGHTLY SHATTER WITH GLASS FALLING FROM IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577209April 3, 2014
VISIBILITY/WIPER
APPROX 8:30 AM TEMP NEAR 20 DEGREES F. LIGHT SNOW FALLING . I TURNED MY HEATED REAR WINDOW AND MIRRORS ON . AFTER 5 MINUTES OF HEATING I SMELLED BURNING ELECTRICAL COMPONENTS AND THEN A LOUD "POP" NOISE FROM THE REAR OF THE CAB. I IMMEDIATELY PULLED TO THE SIDE OF THE ROAD AND NOTICED THAT THE PASSENGER SIDE OF THE THREE PIECE SLIDER WAS COMPLETELY SHATTERED BUT IN PLACE. I CALLED MY LOCAL FORD DEALERSHIP AND THEY TOLD ME THAT GLASS BREAKAGE WASN'T COVERED UNDER ANY WARRANTIES ESPECIALLY AT ALMOST 90,000 MILES. I DID PURCHASE THE PLATINUM EXTENDED WARRANTY THROUGH FORD WHEN NEW . AFTER PAYING FOR THE ENTIRE WINDOW AND INSTALL MYSELF... THE LOCAL GLASS COMPANY INSTALLER STATED THAT THIS WAS SOMEWHAT COMMON WITH THESE TRUCKS AND THEY HAVE REPLACED A FEW. I NOW DON'T USE THE HEATED WINDOWS/MIRRORS IN FEAR OF AN EXPENSIVE REPAIR BILL . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576230April 1, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY, ELECTRICAL SYSTEM
I WAS DRIVING HOME 3/29/2014. IT WAS LATE AFTERNOON, RAINING AND ABOUT 45F. I HAD MY REAR DEFROSTER ON FOR ABOUT 10 MINS WHEN THE REAR WINDOW EXPLODED. IT SOUNDED LIKE A GUNSHOT SO THE FIRST THING I DID WAS TEST MY BRAKES TO MAKE SURE I COULD STOP, THEN SCANNED THE DASH AND NO WEIRD LIGHTS. IT WAS WHEN I LOOKED IN MY REAR VIEW SECONDS LATER THAT I SAW MY PASSENGER SIDE REAR WINDOW (SLIDING REAR WINDOW WITH 3 SECTIONS) WAS SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574342March 24, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE WINDOW BECAME SHATTERED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE HAD OCCURRED ONCE BEFORE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573343March 19, 2014
POWER TRAIN
NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. AFTER COMING HOME FROM A WEEK OF BUSINESS TRAVEL, MY NEIGHBOR CAME OVER TO INFORM ME THAT MY 2010 F150 FX4 WITH THE 5.4 V8 AND 6 SPEED TRANSMISSION WAS LEAKING TRANSMISSION FLUID ON THE DRIVEWAY. AFTER CHECKING UNDER THE TRUCK I LOOKED UNDER THE HOOD FOR THE TRANSMISSION OIL DIP STICK SO I COULD CHECK THE FLUID LEVEL. TO MY SURPRISE, THERE IS NO TRANSMISSION OIL DIP STICK. AFTER LOOKING THRU THE OWNER'S MANUAL, IT STATES THAT THE TRANSMISSION IS A SEALED TRANSMISSION AND DOESN'T NEED ANY OIL EXCEPT IF THERE IS A PROBLEM. WELL OBVIOUSLY IF THERE IS A LEAK, THERE IS A PROBLEM AND THERE IS NO WAY TO ADD FLUID TO PREVENT AN FAILURE ISSUE. I THEN CONTACT A DEALER NEAR MY GEORGIA HOME AND TOOK IT IN FOR SERVICE. THEY TOLD ME IT WAS A TRANSMISSION BULKHEAD CONNECTOR SEAL LEAK AND IT WOULD COST $600.00 TO REPAIR. THIS IS OUTRAGEOUS. AFTER LOOKING THRU THE INTERNET, I FOUND THE FORD TSB 11-3-25. FROM MY SEARCH, THERE ARE THOUSANDS OF PEOPLE REPORTING THIS ISSUE. SINCE THE TRANSMISSION COULD LEAK UNTIL IT DOESN'T HAVE ENOUGH FLUID TO MAKE IT WORK PROPERLY, THUS CAUSING DRIVABILITY ISSUES. I WOULD THINK THIS SHOULD BE CONSIDERED A SAFETY ISSUE AND BE A RECALL, NOT JUST A TSB. THEREFORE, I'M WRITING YOU THIS EMAIL TO ADVISE YOU OF THIS ISSUE INCASE YOU ARE NOT AWARE OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573342March 19, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE REAR WINDOW DEFROSTER ON MY POWER SLIDING REAR WINDOW CAUSED THE DRIVER SIDE REAR WINDOW GLASS TO SHATTER WHILE THE VEHICLE WAS WARMING UP IN MY DRIVEWAY. THE DEFROSTER HAD BEEN IN OPERATION ONLY 2-3 MINUTES WHEN A LOUD BANG WAS HEARD WHILE I WAS RE-ENTERING THE VEHICLE. I LOOKED FOR IMPACT DAMAGE TO THE ROOF, TAILGATE, ETC BUT NOTHING SEEMED UNUSUAL, AND THERE WERE NO OTHER PEOPLE IN THE VICINITY. THE DAMAGE WAS NOT READILY VISIBLE UNTIL I RETURNED TO THE VEHICLE IN THE AFTERNOON, GOT IN, AND LOOKED IN THE REAR VIEW MIRROR TIME: 4:30AM WEATHER CONDITIONS: 28 DEGREES, CLEAR SKY, LIGHT FROST ON WINDOWS, NO PRECIPITATION IN PRIOR 48 HOURS. AN AUTO GLASS INSTALLER AND A BODY SHOP OWNER BOTH CONFIRMED NO SIGN OF ANY IMPACT DAMAGE. A BRIEF INTERNET SEARCH OF FORD OWNER'S FORUMS REVEALED MULTIPLE OWNERS EXPERIENCING SHATTERED GLASS, MELTED WINDOW FRAMES ETC. WHEN USING THE REAR DEFROSTER ON 2010 F-150 TRUCKS WITH POWER SLIDING REAR WINDOW. AT LEASE FOUR OF THESE INCIDENTS HAVE TAKEN PLACE IN THE PAST THREE MONTHS. (JAN-MAR. 2014). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568988March 13, 2014
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY/WIPER
FOR NO APPARENT REASON, THE REAR WINDOW HAS SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564762February 18, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
I ALLOWED MY CAR TO WARM UP. IT WAS APPROXIMATELY 28 DEGREES OUTSIDE. I BEGAN TO DRIVE MY CAR. I ENGAGED THE REAR DEFROSTER. WITHIN 60 SECONDS I HEARD A LOUD BANG, SIMILAR TO A GUN SHOT. ALONG WITH A SMELL OF SMOKE. THEN GLASS WENT FLYING TOWARDS THE FRONT OF VEHICLE. AFTER LOOKING AROUND I NOTICED THE REAR WINDOW WAS SHATTERED. THE REAR WINDOW CONSISTS OF THREE PIECES OF GLASS. ONLY THE PASSENGER (FAR RIGHT SIDE) WAS SHATTERED. LUCKILY, THERE WAS NO PEOPLE SITTING IN THE BACK SEAT AT THE TIME. TOOK IT TO THE FORD DEALERSHIP, THEY SAID THE FORD COMPANY HAS NOT ADDRESSED THE ISSUE. I WAS TOLD NUMEROUS F150'S HAVE HAD SIMILAR PROBLEMS. FORD REFUSES TO COVER REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564833February 18, 2014
VISIBILITY/WIPER
THIS A DOUBLE ENTRY COMPLAINT: I WAS DRIVING HOME FROM WORK LATE AT NIGHT WHEN I HEARD A BANG OFF THE REAR WINDOW OF MY F-150. AS I WAS PASSING UNDER AN ACTIVE RAILROAD VIADUCT AT THE TIME I FIGURED SOMETHING HAD FALLEN OFF AND HIT ME. I WASN'T ABLE TO DETERMINE ANY DAMAGE AT THE TIME AS IT WAS VERY DARK IN A POORLY LIT SECTION OF FREEWAY IN DOWNTOWN DETROIT. THE NEXT DAY I WALKED OUT TO MY TRUCK AND NOTICED THE REAR WINDOW ON THE PASSENGER SIDE LOOKED FUNNY. I GOT IN MY SEAT AND NOTICED THE WINDOW WAS SHATTERED. THE ONLY THING HOLDING IT TOGETHER WAS THE HEATER ELEMENT AND THE PRIVACY GLASS FILM (BOTH FACTORY INSTALLED). I FILED THE USUAL INSURANCE CLAIM AND HAD IT REPAIRED. THIS PAST SATURDAY (15 FEB 2014) I WALKED OUT TO MY TRUCK TO HEAD TO WORK, GOT IN AND SAW THAT THE DRIVERS SIDE OF THE REAR WINDOW WAS NOW SHATTERED. IT WAS FINE WHEN I PARKED IT AFTER WORK. BACKED INTO MY USUAL PARKING SPOT WITH NO TREES ABOVE THE VEHICLE, TOO SNOWY AND COLD FOR KIDS TO BE PLAYING OUTSIDE IN THE LOT OR FIELD BEHIND THE TRUCK. NOW WORKING WITH INSURANCE TO HAVE THIS ONE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564848February 18, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE REAR WINDOW SUDDENLY SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563661February 10, 2014
VISIBILITY/WIPER, ELECTRICAL SYSTEM
WHILE DRIVING TO WORK LAST FRIDAY MORNING, MY REAR GLASS EXPLODED FROM WHAT LOOKS LIKE A FAULTY DEFROSTER. THE ELECTRICAL WIRING WAS CHARRED AND LOOKED MELTED. I THOUGHT THAT MY VEHICLE HAD BEEN STRUCK BY SOMETHING. FORD REFUSES TO ACKNOWLEDGE THAT THERE SEEMS TO BE A PROBLEM WITH THIS PART. I'M JUST GLAD THAT MY CHILDREN WERE NOT IN THE BACKSEAT AREA WHEN THIS OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563734February 10, 2014
SEATS
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE DRIVER'S SIDE METAL TRACK ASSEMBLY AND CABLE FAILED DUE TO DEFECTIVE MATERIAL. IN ADDITION, THE DRIVER'S SEAT COULD NOT BE ADJUSTED IN A SAFE DRIVING POSITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE METAL TRACK ASSEMBLY AND CABLE WAS REPLACED. THE FAILURE MILEAGE WAS 57,317 AND THE CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563762February 10, 2014
STRUCTURE, EXTERIOR LIGHTING
WHEN GOING THROUGH A CAR WASH, THE 3RD BRAKE LIGHT LEAKS WATER INTO THE BACK SEAT OF THE TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563378February 7, 2014
VISIBILITY/WIPER
DRIVING HOME FROM WORK THE OTHER DAY, ABOUT 5 MINUTES AFTER I LEFT THE PARKING LOT I WAS DRIVING ON A SIDE ROAD AND HEARD A LOUD THUMP OR BANG LIKE SOMETHING FELL ON THE ROOF. HOWEVER I WAS ON AN OPEN ROAD WITH NOTHING OVERHEAD OR NEARBY. IN THE SUMMER OF 2012 MY WIFE REPORTED SIMILAR CIRCUMSTANCES ONE NIGHT WHILE SHE WAS ON A TRIP, AND SHE LATER DISCOVERED THE RIGHT REAR WINDOW HAD SHATTERED (WE HAD IT REPLACED AT AN AUTO GLASS SHOP WITHOUT REPORTING THE PROBLEM). WHEN I LOOKED IN THE REARVIEW MIRROR, I COULD SEE THE SAME THING HAD HAPPENED; THE PASSENGER-SIDE SECTION OF THE REAR GLASS WAS COMPLETELY SHATTERED (BUT REMAINED IN THE FRAME). THERE WAS NO DISCERNIBLE ORIGIN; VERY EVEN CRACKING THROUGHOUT ALL THE PANE OF GLASS. THE REAR WINDOW DEFROSTER WAS ENGAGED AT THE TIME. I HAVE DUCT TAPE HOLDING THE GLASS IN PLACE AND A DEALER APPOINTMENT NEXT TUESDAY MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563352February 7, 2014
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE HEARD A LOUD SOUND COMING FROM THE REAR SEAT. THE CONTACT SOON REALIZED THAT THE REAR WINDOW HAD EXPLODED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 41,900. UPDATED 3/14/14*CN THE CONSUMER STATED THE DRIVER'S SIDE SECTION OF THE 3 SECTION REAR WINDOW EXPLODED INTO HUNDREDS, IF NOT MORE PIECES. UPDATED 04/01/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563246February 6, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH SHOULDER STRAP SEAT BELTS THAT WERE MOUNTED ON EACH REAR DOOR. WHENEVER ENTERING THE REAR PASSENGER OR DRIVER'S SIDE DOOR WITH FRONT SEAT OCCUPANTS SEAT BELT IN USE, THE SHOULDER BELT WEBBING BECAME EXTREMELY TIGHT IN THE SHOULDER AND CHEST AREA CAUSING DISCOMFORT. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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