Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11660028May 9, 2025
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated that occasionally while attempting to accelerate from a stop, the vehicle started to jerk, and the contact stated that the transmission was slipping. There were no warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the gears were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 74,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659783May 8, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford F-150. The contact stated that upon taking the vehicle for the State Inspection, the contact was informed that the computer failed to communicate with the State Inspection testing equipment. Due to the issue, the vehicle failed the State Inspection. There were no warning lights illuminated. The vehicle was taken to the dealer, who determined that a software update was required. The vehicle was not repaired. After investigating the failure, the contact related the failure to SSM: 51411. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658989May 5, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Part DG9Z13A018E (Ambient Light Sensor) fails to properly read Daylight during warm months. Inverted value (reading of VERY DARK) persists for at least 10 minutes. Appears to be temperature dependent; meaning, the temperature of the sensor/dash/housing is very hot and skewing the reading. Instrument panel dim. 12" screen dim. Reverse image (parking assist) dim as 12" screen is dim. When occurs, can be disabled by turning auto-headlights to OFF position. When cycled back to AUTOMATIC, condition reasserts and dims both the cluster and screen. Issue has been verified at dealership since 2023. Cannot replicate issue when stored indoors, raining, overcast, cold, etc. Requires full sun and warm day. Vehicle cannot be spared for additional diagnostics without rental/loaner provision. Will ask to attempt to replicate during upcoming recall maintenance and other TSB/SSM diagnostics to correct lingering OTA update/software issues that cause low state of charge conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658837May 4, 2025
POWER TRAIN
Consistent issues with the 10 speed transmission. There a delay in shifting from 1st to 2nd gear then slams into gear causing a jerky acceleration of speed. Also constant clunking throughout the gears. Extremely flawed adaptive learning system for their 10 speed automatic transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658141May 1, 2025
PARKING BRAKE
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V509000 (Parking Brake). The contact called the local dealer on several occasions to have the recall repair performed and was informed that the vehicle needed to be inspected before the part could be ordered to perform the recall repair. The contact was also informed that the vehicle needed to remain with the dealer, and that a loaner vehicle would not be provided. The manufacturer was made aware of the issue and informed the contact that the dealer information was incorrect, and that parts for the repair are available for the recall repair. The contact stated that the dealer was the nearest dealer and that calling another dealer would be an inconvenience. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657955April 30, 2025
STEERING
The contact owns a 2021 Ford F-150. The contact stated that while attempting to complete a turn, the steering wheel seized, with the "Steering Assist Fault Detected" message displayed. The vehicle was restarted and returned to normal functionality, but the failure became a regular occurrence. The power steering warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V407000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657783April 30, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V635000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657129April 28, 2025
ENGINE, UNKNOWN OR OTHER
Trucks been in to Ford for repairs 38 times for force motor shuts down while driving. Ford wasn’t able to duplicate so they kept blowing me off. Finally morries of Okemos actually drove truck 45 minutes like I requested because it only shuts down after truck warms up. They have got it to finally shut down and have realized the panic of not being able to start back up until it’s in park and how dangerous it is to be driving 70 on highway and if you break it does force motor shut down. Ford refuses buy back and vehicles not safe to drive. They still have no answers. At this point I’ve went 245 days without a vehicle while being in and out of shop. Mine isn’t the only one out there. There telling people if they can’t duplicate when they drive it they can’t fix it. Problem is these dealerships aren’t driving consecutive enough to fix it. Thankfully mirrors did thinking I was crazy and dealership says they have never seen this actually happen. Just from talking I know several people with same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657110April 27, 2025
ENGINE
Failure to remedy engine valve recall. Was informed that a remedy would be ready by Q1 of 2025. That deadline has passed and nobody at Ford has any information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657093April 27, 2025
POWER TRAIN
Transmission slipping when accelerating from complete stop and through 4th gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656772April 25, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford F-150. The contact stated that on several occasions, the vehicle failed to start up. There was no warning light illuminated. The contact stated that the failure had occurred after the vehicle had not been driven for several days. The contact stated that the battery had been replaced several times; however, the failure returned shortly after the battery replacement. Upon investigation, the contact suspected that the failure may be caused by a parasitic drain inside the vehicle, which would run the battery even while the vehicle was turned off. The contact stated that recently,y there was an abnormal ticking sound coming from the engine relay. The vehicle was taken to a dealer however, the dealer was unable to determine the cause of the failure. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656482April 24, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656207April 22, 2025
UNKNOWN OR OTHER
Had ac on on the way out of town when the air from the vents smelled like mold and mildew and the smell is not healthy for any human beings and the ac drain has no elbow on it witch is the cause of water getting back into the system the smell made me sick and called ford and was told I would have to pay for it since it was pass 3 years truck has 29k miles on it should not be making that smell at so little miles it is a health Hazzard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655890April 21, 2025
FUEL/PROPULSION SYSTEM
Due to a defective door (cheap plastic pin), the check engine light comes on with associated warnings on the fuel door not being shut. It is shut but not locked due to the defective pin (I believe plastic) that interacts with the warning light and warning message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655821April 21, 2025
WHEELS
On Saturday (April 19th), I looked at my rear tire, passenger side, and noticed a bolt inside my hub. After seeing that I parked my vehicle. This morning I called Al Packer Ford East, told them I had this issue and know its a recall, the lady told me I needed to drive my vehicle in for them to be serviced, when I told her it was unsafe, she well that not my problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655777April 21, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Ford F-150. The contact stated that after attaching a trailer to the vehicle, the brakes were inoperable while driving at various speeds. The contact stated that the trailer not connected message was displayed. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 22V193000 (Electrical System) and 25V132000 (Electrical System); however, the VIN was not included. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 57,425.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655736April 21, 2025
POWER TRAIN
Still no remedy from Ford regarding NHTSA Recall Number 23V896. They had stated the resolution would be in place by Q1 2025, and I have still not received any documentation with the fix. They already pushed it back once and looks like they are doing it again as I have waited nearly 2.5 years for a fix since the first bolt broke. This vehicle is not dependable and has no resale value due to this recall not being resolved. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654939April 16, 2025
POWER TRAIN
Sometimes goes into neutral when accelerating. In a couple seconds, will then find a gear. From a dead stop, will sometimes shift to tenth gear, making it seem like the transmission is in neutral. Hard shift from 1st to 3rd.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654906April 16, 2025
POWER TRAIN
I pulled out of my driveway and the truck rapidly downshifted from 5th to second gear upon coming to a stop sign and threw my wife and I up in our seats and me into the steering wheel. . Then upon accelerating to come into the highway the truck RPM went way up but the truck didn’t accelerate and then it slammed into gear and took off. This happened on multiple occasions before I could get it into service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654769April 15, 2025
VISIBILITY/WIPER
Windshield wiper motor failure during a heavy rain driving down [XXX] at night with children in truck on the way to a soccer tournament in Tulsa Oklahoma. Had new wiper motor replaced at dealership due to failure. No symptoms or warning prior to the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford F-150