Ford F-150 Complaints (2020)

742 consumer complaints on file.

#11547767October 2, 2023
ENGINE
As I was crossing the Rockies in July of 2021on I-70, my engine lost power and I was unable to drive it any further. I had it towed to the nearest Ford dealership which was in Silverthorne, Colorado where the engine had to replace at my expense of over $11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546961September 27, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Park brake limited function. Service required. Says my brake light is on. Drains my battery. Is this the same Recall for 2021 & 2022??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545186September 18, 2023
VISIBILITY
The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544566September 14, 2023
ENGINE
Cam shaft error codes came up and I took to the dealership. They said the cam shafts needed to be replaced and engine inspected for damage. I have attached an image of the invoice. I have seen that a lot of F150s are having cam shaft failure, so I think it is a large issue with their design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544048September 12, 2023
ENGINE
The contact owns a 2020 Ford F-150. The contact stated that after changing the oil after 5,000 miles, the vehicle had three quarts of oil remaining out of the eight quarts added. The contact mentioned that the vehicle was consuming an excessive amount of oil. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 44,681.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543648September 10, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Reporting this same incident type again. My truck continues to sporadically shutoff while operating the vehicle. My truck has shutoff while driving twice in the past 2 months. Under normal driving conditions I can be driving and suddenly the engine will shutoff and I lose all power and power steering. The latest episode I was turning right with traffic approaching behind with my kids in the truck as well. The error on the dash is the same every time “Auto StartStop Manual Restart Required”. I have to come to a complete stop and put the truck in park to be able to restart. Having to stop on a very busy road to restart is a major safety issue and I believe this truck will end up hurting myself or others. I have had the truck into ford more than once and they claim there is no problem even though I show pictures and video. I contacted ford directly again and they really don’t seem to care very much, from what I can tell they refuse to acknowledge I have a problem with the truck. Please help me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542570September 5, 2023
ELECTRICAL SYSTEM
The contact owns a 2020 Ford F-150. The contact stated that rodents and squirrels had eaten the wiring on multiple occasions. The ABS, cruise control, parking, and traction control warning lights illuminated and became inoperable. The vehicle was taken to the local dealer, where it was diagnosed that the wiring had been chewed on and needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that while driving at an unknown speed, the ABS, cruise control, parking, and traction control warning lights illuminated. The manufacturer was contacted and opened a case. The failure mileage was approximately 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542595September 5, 2023
UNKNOWN OR OTHER
The ford sync 3 freezes and asks to check for updates. When it checks for updates it states your vehicle is up to date. The sync 3 freezes and all it functions crash. This affects all things the sync controls including the back up camera, navigation, and radio. This has been reported on numerous forums and ford doesn’t have a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542078September 1, 2023
POWER TRAIN
When entering the passing gear, or automatically downshifting, the transmission shifts very rough. A sudden jerk. I’ve asked at the Ford dealership, but they say there is no recall on this. Another friend with an older model F150 experienced the same thing. The sudden jerk affects the stability of driving the vehicle. Especially when driving using cruise control. It does not feel safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542110September 1, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2020 Ford F-150. The contact stated that there was an abnormal odor on the interior of the vehicle. The contact discovered that the front windshield was leaking on the passenger’s side. The contact stated that the leak had caused moisture in the carpet. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542151September 1, 2023
POWER TRAIN
Transmission is shifting harshly, slipping, making a clunking noise, and going into neutral when going down the road. It's under warranty and I took it to a Ford dealership in mid August and they said they can't look at it until September 18. In the meantime it continues to do this which is going to cause premature wear and tear on other parts of power train.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541465August 29, 2023
ELECTRICAL SYSTEM
Most everytime I start the vehicle, i get asked to confirm settings for the Sync System. I have attached pictures of what the screen says. Sometimes the rear camera works but other times it does not work. Sometimes the system will prompt me while I am driving making the sync navigation unable to be seen on the screen. Sometimes I have a black screen for entire drive with no functions like the backup camera or any other function. Sometimes it shows my reverse camera for my entire drive, even if I never put the truck in reverse. Also the Radio blasts whatever station it feels like which almost caused me to have an accident. I contacted Ford with no timetable for a fix. Was told that this is happening to a lot of vehicles with Sync 3.4. There's a partition on the onboard computer that's responsible for remembering settings that fills up, then you get this behavior constantly - forgetting camera and preset settings, popping up this message, not remembering the last radio station, etc. This is a very dangerous situation that Ford must have not tested for a bug in the Sync system before sending the software update out to be installed in the vehicle. Every time I drive the vehicle, it is dangerous when the sync system malfunctions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540680August 25, 2023
VISIBILITY/WIPER
The windshield wipers suddenly started moving very slow moving up and as they go back down they just jerk and take several minutes to go back down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539958August 21, 2023
POWER TRAIN
Issue: Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 10R60/10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift with or without an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539876August 21, 2023
ENGINE
Check engine light came on after loud rattle began occurring on acceleration. Took it to dealer who found oil to be 7.9 qts (capacity 8 qt)low since last oil change, less than 5000 miles earlier. Ford has known about this issue on their v8s since 2018 and switched out low oil indicator to conceal problem. Oil loss can cause engine seizure which is dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539334August 18, 2023
POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
while driving truck suddenly decides to go into neutral. this happens twice within an hour. truck is at ford dealership in granada ms. i’m waiting on what they find out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537602August 10, 2023
ENGINE
The contact owns a 2020 Ford F-150. The contact stated that while the vehicle was being inspected, the contact was informed that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The failure persisted. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,085.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537632August 10, 2023
POWER TRAIN
Driving at highway speeds, and transmission occasionally slips out of gear and would slam back in. Then transmission will remain stuck in 9th gear and will not shift up and down til vehicle is off for several minutes. Usually it will operate properly for some time after shutting vehicle off some time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536859August 7, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS
After work on my way home (clear weather), I was driving my 2020 F150 on the highway with Adaptive Cruise Control (ACC) engaged. Suddenly, I noticed that the ACC system was not responding properly to the traffic ahead, and it was not maintaining a safe distance as it usually does. I attempted to disengage the system, but it failed to respond, leaving me unable to control the vehicle's speed manually. Upon investigating, I discovered that the front camera, which is a crucial component of the ACC system, had failed. As a result, the pre-collision feature was also disabled, putting my safety and the safety of other road users at significant risk. Since the failure occurred suddenly and unexpectedly, there were no warning lamps or messages indicating the malfunction before it happened. The issue was not reproducible after the incident. In the meantime, for safety reasons, I have stopped using the ACC system and continue to drive the vehicle with heightened caution. Further more, after a week upon starting my truck, I got "Front camera malfunction" message, and my cruise control, pre-collision assist, and lane keeping assist are not functioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536732August 6, 2023
ENGINE
While driving, the vehicle shut off and displayed a warning on the dash cluster stating that the engine had automatically shut off. It said auto-stop-start was deactivated and that I needed to put the truck in park and then turn the vehicle off and back on to restart. Doing that allowed the vehicle to restart and no malfunction indicators were displayed afterward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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