Ford F-150 Complaints (2010)

843 consumer complaints on file.

#10662910December 8, 2014
VISIBILITY/WIPER
EARLY MORNING LEFT IT RUNNING WITH HEATER AND FRONT DEFROSTER ON. TEN MINUTES LATER I ENTERED THE VEH & NOTICED THAT I HAD NOT ACTIVATED THE BACK DEFOGGERS. (I RARELY USE THE BACK WINDOW DEFOGGER SINCE I GENERALLY PARK INDOORS AND TO BE HONEST I WAS NOT ENTIRELY SURE WHERE THE BUTTON WAS LOCATED). I REMAINED IN THE VEHICLE WITH THE DOORS CLOSED AND THE VEHICLE REMAINED IN PARK (NOT IN GEAR). I A FEW MOMENTS PASSED WHEN I HEARD A LOUD SOUND NOT UNLIKE THE NOISE MADE BY A 22 CALIBER RIFLE SHOT. MY TRUCK IS A F150 LARIAT W/CREW CAB W/ 3 PIECE WINDOW WHERE THE CENTER SECTION OPENS. ALL THREE WINDOW SECTIONS HAVE DEFOGGER WIRES EMBEDDED WITHIN THE GLASS. IT WAS DIFFICULT TO SEE WHAT HAD HAPPEN DUE TO THE EARLY HOUR AND FOGGED WINDOWS BUT THE FAR RIGHT (PASSENGER SIDE) BACK GLASS PANEL HAD LITERALLY SHATTERED AS TEMPERED GLASS DOES. IT MAINTAINED ITS SURFACE AND DID NOT FALL AWAY THANKS TO THE FACTORY TINT-COATING. I'M TOLD BY THE DEALER THIS WILL COST OVER $900 TO FIX. I'VE TALKED TO SEVERAL GLASS COMPANIES. THIS IS A WELL KNOWN PROBLEM THAT FORD SEEMS TO BE UNCONCERNED ABOUT. I CONTACTED THE DEALER AND FORD CARE BUT ANY GOOD WILL SEEMS TO BE IN SHORT SUPPLY AND I GET THE IMPRESSION THAT THEY ARE RESISTING TAKING RESPONSIBILITY FOR THIS PROBLEM TO AVOID THE GREAT RESPONSIBILITY OF FIXING THIS DESIGN DEFECT IN MILLIONS OF TRUCKS. MY LAST FORD TRUCK HAD THE SMOKING/BURNING CRUISE CONTROL PROBLEM. I WAS TOLD THAT WAS A RANDOM OCCURRENCE UNTIL I HEARD ON THE NEWS ABOUT CARS BURNING UP DUE TO BAD CRUISE CONTROL UNITS. EVEN THEN, THE RECALL WAS YEARS IN COMING AND I ENDED UP FIXING THAT ONE TOO, ALSO AT MY OWN EXPENSE. IS THERE ANY FORM OF COMPENSATION OR ASSISTANCE AVAILABLE HERE THAT I MAY HAVE MISSED? MY DEALER HAS OFFERED NO HELP AND FORD CARE IS WORTHLESS. I'D HATE TO SAY IT BUT IF I END UP PAYING FOR THIS OUT OF POCKET, MY NEXT TRUCK WILL NOT BE A FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662100December 3, 2014
STRUCTURE
TRUCK STARTED LEAKING WATER INSIDE BOTH SIDES OF THE REAR ROOF CORNERS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661622December 2, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL* THE CONTACT OWNS A 2010 FORD F-150. UPON STARTING THE VEHICLE, THE CONTACT ACTIVATED THE REAR WINDOW DEFROSTER AND THE REAR PASSENGER WINDOW SHATTERED. THE OUTSIDE TEMPERATURE WAS 31 DEGREES FAHRENHEIT AND THERE WAS ICE ON THE WINDOW. APPROXIMATELY FIVE MINUTES LATER, THE CONTACT HEARD A LOUD ABNORMAL POP SOUND NEAR THE VEHICLE. THE CONTACT DISCOVERED THE SHATTERED WINDOW ALONG WITH A SUBSTANCE THAT MELTED FROM THE EXPLOSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10661298November 30, 2014
VISIBILITY
STARTED VEHICLE AND ACTIVATED REAR WINDOW DEFROSTER-OUTSIDE TEMPERATURE 31 DEGREES F. APPROXIMATELY FIVE MINUTES LATER WHILE STOPPED AT IDLE, HEARD A LOUD POP AND DISCOVERED PASSENGER SIDE OF THREE PART REAR BACK WINDOW WAS SHATTERED. THERE HAVE BEEN NUMEROUS DOCUMENTED CASES OF THIS SAME PROBLEM ESPECIALLY WITH 2010 MODELS. POSES A SAFETY HAZARD TO VEHICLE OCCUPANTS. SOME CONTACTS HAVE REPORTED SMOKE\OVER HEATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661114November 26, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY
STARTED THE TRUCK WITH AUTO START TO LET IT WARM UP (OUT TEMP APPROX. 38* PLUS WIND CHILL), TURNED ON DEFROSTER IN BOTH FRONT AND REAR. WITH IN 60 SECONDS THERE WAS A LOUD BANG LIKE A GUN SHOT AND SMOKE COMING FROM REAR RIGHT PASSENGER SIDE BACK WINDOW. WHEN I GOT OUT OF TRUCK TO CHECK IT OUT THERE WAS A SMALL FLAME AT BASE OF PASSENGER SIDE BACK GLASS AND PLASTIC WAS MELTING. THE INSIDE BACK SEAT WAS WARM TO TOUCH, I WAS UNABLE TO GET SEAT FORWARD TO SEE IF THERE IS ANY INSIDE DAMAGE. THERE IS MELTED PLASTIC DOWN OUTSIDE CAB OF TRUCK. I WENT ON LINE TO (HTTP://WWW.CARPROBLEMZOO.COM/FORD/F-150/REAR-WINDOW-DEFOGGER-PROBLEMS.PHP) AND FOUND THAT THIS SITE HAD OTHERS THAT EXPERIENCED THIS SAME THING. EVEN AFTER THE TRUCK WAS OFF, THE BACK GLASS REMAINED HOT FOR ABOUT 15 MINUTES. THE GLASS IS SHATTERED AND IS HELD IN PLACE BY THE AFTER MARKET WINDOW TINTING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10660674November 24, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
APPROXIMATELY 2-3 MINUTES AFTER TURNING ON MY REAR DEFROSTER, THE PASSENGER SIDE PANEL OF THE THREE PANEL REAR GLASS SHATTERED. NOTHING STRUCK THE GLASS TO CAUSE THIS. TEMPERATURE OUTSIDE WAS AROUND 36* F, WINDOWS WERE SLIGHTLY FOGGY, NOT COVERED IN FROST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659241November 19, 2014
STRUCTURE:BODY, ENGINE
TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH, THE FUEL DOOR OPENED INDEPENDENTLY AND THE CHECK ENGINE INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658570November 17, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WHILE DRIVING INTO WORK, HAD THE REAR DEFROST ACTIVE FOR ROUGHLY 10 MINUTES. AT A STOPLIGHT, NOTICED SMOKE RISING FROM OUTSIDE OF THE REAR WINDOW. AS I PROCEEDED TO PULL OFF THE ROAD, HEARD A LOUD BANG AND THE PASSENGER SIDE REAR WINDOW PROCEEDED TO SPIDERWEB. THE GASKET FOR THE REAR WINDOW HAS BEEN BURNED ON THE LOWER LEFT HAND CORNER (WHEN OBSERVED FROM OUTSIDE OF THE VEHICLE). IT IS APPARENT THERE IS AN ISSUE WITH THE REAR HEATING ELEMENT, AS OBSERVED BY THE NUMBER OF IDENTICAL COMPLAINTS ON THIS SITE. I HOPE THAT FORD STEPS UP AND DOES SOMETHING ABOUT THIS BEFORE SOMEONE ACTUALLY GETS HURT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10654308November 12, 2014
VISIBILITY/WIPER
PASSENGER SIDE REAR WINDOW PANEL SHATTERED WITH A LOUD BANG WHEN THE REAR DEFROSTER WAS TURNED ON. THERE WAS A LARGE 6 X 4" HOLE IN THE WINDOW AND THE BALANCE WAS SPIDER WEBBED. THERE WAS GLASS IN THE BACK SEAT AND ON THE TONNEAU COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653061November 6, 2014
VISIBILITY
TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH, THE REAR WINDOW SHATTERED AFTER THE REAR DEFROSTER WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,451.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652011November 3, 2014
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
CONTACTED FORD FIRST ABOUT RH REAR DEFROSTER NOT WORKING. LUCKILY ONLY HAD THE BURNT SMELL AND NOT THE EXPLOSION OF GLASS. BEING THIS IS THE HIGHEST NUMBER OF COMPLAINTS ON THIS SITE FORD SHOULD REALLY CONSIDER LOOKING INTO THIS BEFORE POSSIBLY A CHILD IN A CAR SEAT GETS A FACE FULL OF GLASS. AS USUALL FROM FORD I RECEIVED THE USUAL FORM LETTER BACK ABOUT NOT BEING UNDER ANY RECALLS. VEHICLE ONLY HAS 32,400 MILES ON IT. WOULD LIKE TO KNOW THE ACTUAL MANUFACTURE FORD BUYS THESE FROM. EVEN OFFERED IF THEY WERE TO SEND ME A REAR UNIT I WOULD REPLACE IT MYSELF AS BEING A AUTO TECH ALL MY LIFE AND SEND THE OLD UNIT BACK FOR VERIFICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650183October 24, 2014
ELECTRICAL SYSTEM
REAR WINDOW DEFROSTER CAUGHT ON FIRE AND SHATTERED REAR WINDOW GLASS. THIS COULD BE DANGEROUS AND SHOULD BE RECALLED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10649637October 24, 2014
VISIBILITY/WIPER
WHILE STOPPED, HEARD A LOUD POP FOLLOWED BY THE RIGHT REAR WINDOW SHATTERING. NO EVIDENCE OF IMPACT TO THE OUTSIDE OF THE WINDOW. TOOK THE CAR TO THE FORD DEALER, THEY SAID THEY HAVE NO IDEA WHY IT BROKE, IT IS NOT UNDER WARRANTY AND WILL COST OVER $900 TO REPLACE THE REAR POWER SLIDER ASSEMBLY. I CONTACTED FORD: THANK YOU FOR YOUR RESPONSE, SARAH. I AM NOT SURE HOW YOUR RESPONSE RELATES TO MY EMAIL. THE REAR WINDOW BURST WITH NO EXPLANATION WHILE THE VEHICLE WAS STOPPED, NO APPARENT DAMAGE TO THE EXTERIOR OF THE WINDOW WAS OBSERVED. TO HAVE THAT ASSESSED AS ?OPERATING WITHIN FORD SPECIFICATIONS? IS CONCERNING. I HAVE DONE SOME RESEARCH REGARDING THIS ISSUE, AND UNDERSTAND THAT MY VEHICLE IS NOT THE ONLY ONE TO HAVE THIS ISSUE. DUE TO YOUR (LACK) OF RESPONSE, I WILL BE FILING A COMPLAINT THIS AFTERNOON WITH THE NATIONAL TRANSPORTATION SAFETY ADMINISTRATION. MY NAME IS SARAH, I AM FROM FORD`S CUSTOMER RELATIONSHIP CENTER (CRC). I HAVE REVIEWED YOUR EMAIL REGARDING THE CONCERNS ON YOUR 2010 FORD F-150. I APOLOGIZE FOR ANY INCONVENIENCE THIS HAS CAUSED. IN AN EFFORT TO ASSIST YOU WITH THIS MATTER, WE HAVE CONTACTED SKYLINE FORD. ACCORDING TO THEIR ASSESSMENT YOUR VEHICLE IS OPERATING WITHIN FORD SPECIFICATIONS. YOUR DEALERSHIP HAS FACTORY TRAINED TECHNICIANS, COMPREHENSIVE SERVICE INFORMATION AND SPECIALIZED EQUIPMENT TO RESOLVE YOUR CONCERNS. WE CONCUR WITH THE DEALERSHIP'S ASSESSMENT. IF YOU REQUIRE FURTHER EXPLANATION OR THE CONDITIONS CHANGE, PLEASE CONTACT THE SERVICE MANAGER AT THE DEALERSHIP. SARAH CUSTOMER RELATIONSHIP CENTER FORD MOTOR COMPANY RECEIVED: 10/22/2014 5:50 PM I PURCHASED MY F150 LARIAT ON SEPTEMBER 13, 2014. ON OCTOBER 18, 2014 WHILE STOPPED, THE RIGHT REAR WINDOW OF THE POWER SLIDER ASSEMBLY POPPED AND SHATTERED. WE COULD SEE NO EXTERIOR DAMAGE TO THE WINDOW T(GLAD FOR THE SAFETY GLASS). ESTIMATED COST $930.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644772October 15, 2014
VISIBILITY:GLASS, SIDE/REAR
TURNED ON REAR DEFROST AND DROVE FOR ABOUT 10 MINUTES. DAUGHTER REPORTED HEARING A "STATIC" NOISE WHICH WAS FOLLOWED BY SMOKE AND A "POP" AS THE BACK PASSENGER SIDE REAR GLASS CRACKED-(GLASS SPIDERWEB) BUT STILL INTACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644710October 14, 2014
VISIBILITY:GLASS, SIDE/REAR
DRIVING HOME WITH MY FAMILY FROM IN-LAWS HOUSE. UPON STARTING THE TRUCK I TURNED ON THE REAR DEFROSTER, ABOUT 5 MIN LATER I HEARD A LOUD BANG, LIKE SOMETHING LANDED ON THE ROOF. LATER ON REALIZED IT WAS THE PASSENGER SIDE SECTION OF MY REAR WINDOW. IT SHATTERED, BUT REMAINED FULLY IN TACT WITH NO IMPACT SPOT FROM INSIDE OR OUT. AFTER GOOGLING THIS I SEE IT IS A COMMON OCCURRENCE AMONG THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644231October 13, 2014
VISIBILITY:GLASS, SIDE/REAR
WITH THE TEMP OUTSIDE BEING ABOUT 48 DEGREES I HAD MY REAR WINDOW DEFROSTER ON AND THE HEAT ON INSIDE. WHILE I WAS DRIVING I HEARD A LOUD POP, LIKE THE TRUCK WAS BEING SHOT AT OR A LARGE BOLDER WAS THROWN AT VEHICLE. WHEN I STOP THE TRUCK TO SEE WHAT HAPPENED I NOTICED THAT THE REAR WINDOW ON THE RIGHT HAND SIDE WAS SHATTERED. I INSPECTED THE VEHICLE CLOSER WHEN I GOT HOME AND NOTICED THAT THERE WAS NOTHING IN THE BED OF THE TRUCK, LIKE A ROCK OR SOME OTHER OBJECT AND THERE WAS NO HOLE IN WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643975October 10, 2014
ELECTRICAL SYSTEM
2010 FORD F150 . THE REAR RIGHT DOOR AJAR INDICATOR WILL NOT TURN OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640123September 30, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACTED STATED THAT WHILE DRIVING 25 MPH WITH THE AIR CONDITIONER ON ACTIVATED, THE FRONT PASSENGER SIDE VENT BEGAN DISPERSING HEAT. THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE RELATED FAILURE EIGHT MONTHS PRIOR BUT THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639926September 29, 2014
STEERING, ENGINE
TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO APPLY THE BRAKES, THE VEHICLE HESITATED TO STOP AND THE POWER STEERING FAILED. THE VEHICLE STALLED, BUT WAS ABLE TO IMMEDIATELY BE RESTARTED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638116September 22, 2014
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY
WHILE LEAVING HOUSE, I TURNED ON THE REAR WINDOW DEFROSTER. ABOUT 5 BLOCKS FROM HOME, I HEARD A LOUD POP, LOOKED IN MY REAR VIEW MIRROR AND SAW THAT THE PASSENGER SIDE OF REAR WINDOW COMPLETED SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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