Ford F-150 Complaints (2021)

1,308 consumer complaints on file.

#11676978July 29, 2025
WHEELS, POWER TRAIN
I own a 2021 Ford F-150 [Lariat PowerBoost] affected by recall 23S65 (rear axle bolt). The bolts have severed. Ford has advised that my truck is unsafe to drive until repaired. When I brought the vehicle in, I was told parts were available. I drove the car home and later discovered from paperwork that the repair was not completed only the parts had been ordered. I was told not to take the Truck on my upcoming vacation pulling my camper. I opened a case with Ford Customer Care and was originally told parts would arrive before my scheduled use, but now I am told they will not be available for weeks. This creates a serious safety and hardship issue. My family is scheduled to leave for a trip this Thursday that requires this vehicle to transport my family and tow our camper. Ford has not provided a rental or loaner vehicle capable of replacing my truck, despite advising it is unsafe to drive. I am requesting that NHTSA investigate Ford’s failure to provide a timely remedy or interim solution for a safety-critical recall that removes my vehicle from safe use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676266July 25, 2025
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact stated that while the vehicle was parked, there was fluid leaking from the front of the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the gasket on the rear differential had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed that the driver’s and passenger’s side rear axle shaft assemblies had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675722July 23, 2025
VISIBILITY/WIPER
AC quits working while on the road. Air does not come out of the vents no matter how high the fan setting is. This is dangerous because it also applies to the defrost vents and becomes difficult to see out of the front windshield. Ford has issued a TSB (22-2089) so they are aware of the issue but no recall yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675688July 23, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford F-150. The contact stated while driving approximately 45 MPH and ascending a hill, the vehicle stalled. The contact was able to restart the vehicle. There were no warning lights illuminated. The contact had taken the vehicle to a local dealer who was unable to diagnose the vehicle and the vehicle was not repaired. The vehicle experienced a similar failure, and the vehicle was taken to another dealer. The dealer was unable to diagnose the vehicle, and the vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact researched online and related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline), however, the VIN was not included in the recall. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675673July 23, 2025
POWER TRAIN
The contact owns a 2021 Ford F-150. The contact received notification of NHTSA Campaign Number: 23V896000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that there was a scraping sound coming from the rear of the vehicle. The dealer confirmed that the failure was related to the recall; however, parts were on back order. The failure mileage was 51,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675554July 23, 2025
STEERING
When driving across railroad tracks, or at lower speeds primarily when turning sharp or into parking spaces, a power steering assist fault light flashes and steering becomes difficult unless truck is moving. The only remedy that I know is to put the truck in park, turn off, and restart. This corrects the issue until the criteria mentioned above is met and then it happens again, and again...... The vehicle has been taken to a repair shop where they recommended a new rack and pinion. They mentioned this is a very common issue with ford vehicles. This vehicle has 34k miles and has been well maintained. I'm very disappointed that it consistently has this issue and worry about the loss of steering at a higher rate of speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675482July 22, 2025
VISIBILITY/WIPER
Complaint Regarding Wiper Motor Recall – 2021 Ford F-150 VIN [XXX] I am filing this complaint regarding a serious safety issue with my 2021 Ford F-150 (VIN [XXX] ). The wipers sometimes stop mid-sweep or malfunction during operation, creating a major hazard during rain and poor visibility. This appears to be related to Ford Recall 22S12, which addresses defective wiper motors on this vehicle model. I contacted a local Ford dealership and asked if this recall had been completed. They could not confirm it. Instead, they told me that the problem might have been caused by an oil change shop replacing the wiper blades — and that I would be responsible for paying $200 for an inspection and up to $400 for repairs, even though the issue appears to be recall-related. Replacing wiper blades is routine maintenance and should not affect the motor’s function. I can find no technical data or public documentation that supports the dealership’s claim that improper blade installation causes a wiper motor to fail or stop mid-cycle. This sounds like an excuse to avoid honoring the recall. I am unsure whether the recall was ever completed on my truck. If it wasn’t, it needs to be done now. If it was, and the motor is still failing, that indicates a faulty or incomplete recall repair. Either way, Ford should not charge me for diagnosing or fixing a known recall-related defect. I am requesting: •Written confirmation of whether Recall 22S12 was completed •Immediate inspection and proper repair if the motor was not replaced •Coverage under recall or warranty if the part remains defective I’m also reporting this to the Better Business Bureau to document what I believe is an unfair attempt to shift responsibility and costs for a known safety issue. Sincerely, [XXX] [XXX] [XXX] VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675439July 22, 2025
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, STRUCTURE
The contact owns a 2021 Ford F-150. The contact stated that the exhaust baffles were making an abnormal ticking sound while the vehicle was idling. The contact also stated that the A/C outlet vent tab had separated from the vehicle, and the other tabs were loose. Additionally, the contact stated that while accelerating from a complete stop, the vehicle hesitated while responding. The contact stated that the vehicle made an abnormal squealing sound while driving at various speeds and while idling. The vehicle was taken to the dealer, where it was diagnosed that the serpentine belt and one of the pulleys needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact the repairs could not be covered under the powertrain warranty. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675223July 21, 2025
ENGINE
My f150 has 47k miles and it’s been serviced every time it was supposed to and the engine failed. Oil leaking into the engine destroyed it. I looked up 2021 F150 v8 coyote engine and it’s a known issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675046July 21, 2025
BACK OVER PREVENTION, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the infotainment center failed to function as intended. The contact stated that the infotainment center displayed a black screen. The contact stated that during one failure, the infotainment center screen displayed a black screen; however the radio continued to play. The contact stated that the vehicle was turned off. The vehicle was started, and the system independently reset. In addition, the contact stated that when the vehicle was started, the engine was idling roughly. The vehicle was taken to the dealer; however, the contact stated that the computer system was reprogrammed, but the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact feared driving the vehicle with his family inside the vehicle due to the failure. The contact received notifications of NHTSA Campaign Numbers: 25V315000 (Back Over Prevention) and 25V455000 (Fuel system, Gasoline); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 15,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674793July 19, 2025
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
Issue Date 2025-06-13 Campaign 25S65/25V404 Description On your vehicle, in the event of unexpected 12V battery discharge, the front door electronic latches retain their last lockunlock status. If the driver or front passenger exit the front doors using the mechanical inside release handles, the doors may remain locked when they are closed. This may result in an unexpected lock-out condition for the driver and front passenger without the ability to immediately re-enter the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674694July 19, 2025
STEERING
Trucks steering randomly goes out mainly when backing up or right after backing up and start to move forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674653July 18, 2025
BACK OVER PREVENTION, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford F150. The contact received notifications of NHTSA Campaign Numbers: 25V315000 (BACK OVER PREVENTION) and 25V455000 (FUEL SYSTEM, GASOLINE); however, the parts to do the recall repairs were not yet available. The contact stated that while her friend was driving, the rearview camera turned off while the vehicle was in reverse(R). The contact stated that the failure compromised the back-over prevention system. The contact stated that an unknown message about the brakes was displayed. The vehicle was not diagnosed or repaired. The contact stated that on a separate occasion, while her friend was driving 55 MPH, the vehicle vibrated abnormally, and failed to accelerate as intended while depressing the accelerator pedal. The contact stated that recently, the vehicle accelerated independently and then returned to normal functionality. There was no warning light illuminated. The vehicle was not diagnosed or repaired after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674530July 18, 2025
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2021 Ford F-150. The contact stated while driving at an undisclosed speed, the contact was informed by another driver that the front headlights were not functioning as intended. The contact stated that when the vehicle was parked, the contact inspected the vehicle and confirmed that the front headlights were extremely dim. The vehicle was taken to the dealer where the vehicle was diagnosed with headlight assembly failures. The contact was informed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674327July 17, 2025
ELECTRICAL SYSTEM, WHEELS, VEHICLE SPEED CONTROL
Drove it out to CA from Texas. Purchased for Planet Ford who told me the truck was k to drive and no axel problem. Drove it out to CA from Texas when we moved in late April - after that went to Santa Barbara and dashboard controls went dead. Speedometer and may other controls stopped working. Truck felt sluggish. Took it into Tuttle Click Ford Lincoln in Irvine and they said they real axel was about to fall off and took the truck away. They've had it for a month and said they may have it for another 2-4 week or longer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674326July 17, 2025
SUSPENSION, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER, EQUIPMENT:ELECTRICAL:INFOTAINMENT
The contact owns a 2021 Ford F-150. The contact stated that while driving 45-50 MPH on the freeway, the navigation screen turned blank, and the speedometer decreased to zero. There was no warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the rear end of the vehicle was detaching. The dealer determined that the vehicle was unsafe to drive. The vehicle was then taken to unknown local dealer, where it was determined that the rear axle was in good condition. The vehicle was not repaired. The manufacturer was notified of the failure and denied the contact's buyback request. The failure mileage was approximately 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674205July 17, 2025
EXTERIOR LIGHTING
1: HEADLIGHT : vertical sealed beam went out. 2: yes it sure ready for inspection. 3: reduced lighting in the front driver side at night. 4 : yes, was brought to the dealership. was told the whole headlight needs to be replaced in order to fix the issue. 5: only warning was the day before it was dim. the next day it was completely out. last week of May 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673885July 16, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford F-150. The contact stated that while driving at various speeds, there was an abnormal knocking or ticking sound coming from the engine compartment. The contact stated that while depressing the accelerator pedal, the sound became louder. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that a connecting rod had failed, and the engine needed to be replaced. The vehicle was not repaired. The contact had not informed the manufacturer of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling); however, the recall only covered 2.7L and 3.0L Nano EcoBoost engines. The contact stated that the engine size of his was a 3.5L EcoBoost engine. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673506July 14, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, leaving the contact stuck in the middle of the roadway. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 127,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673368July 14, 2025
EXTERIOR LIGHTING
The passenger side daytime running light vertical led strip in the passenger side headlight assembly has quit working as of 7/11/2025. I noticed that there seemed to be a reduction in the lighting on the passenger side of my vehicle that night. When I checked my vehicle lighting, I noticed that the above mentioned part of the headlight assembly was not working. This seems to be an integral part of the headlight assembly and I cannot find any replaceable bulb or lighting strip. After searching online, this seems to be a common problem with this series of trucks. The only remedy seems to be replacement of the entire headlight assembly vs. simply replacing a bulb or led strip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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