Ford F-150 Complaints (2020)

742 consumer complaints on file.

#11590464May 23, 2024
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission shifted independently, and the check engine warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact was informed of NHTSA Campaign Number: 20V197000 (Power Train) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 94,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589736May 20, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2020 Ford F-150. The contact stated while driving 45 MPH, the vehicle started losing motive power and failed to accelerate as needed. The contact stated that after stopping the vehicle, the vehicle inadvertently shifted from first to fourth gear. There was a delay in the vehicle shifting. The power train icon was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to power train fault code: P07F7. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 139,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589368May 17, 2024
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
The contact owns a 2020 Ford F-150. The contact stated that while her child was attempting to enter the vehicle, the door handle detached, nearly resulting in injury. The vehicle was taken to the dealer, who determined that the handle had detached due to being made of plastic. The vehicle was repaired, but the failure reoccurred three additional times. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588940May 15, 2024
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated that while driving at undisclosed speeds, the vehicle was decelerating, and the message "See Owner’s Manual" was displayed. The vehicle was restarted; however, the failure recurred. The contact stated that the Owner's Manual stated, "Immediately Stop Driving Vehicle – See Dealer". The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588504May 13, 2024
BACK OVER PREVENTION
The contact owns a 2020 Ford F-150. The contact stated while the vehicle was in reverse(R), the back over prevention camera displayed a fuzzy, distorted image, which caused a visibility hazard for the driver. The vehicle was taken to the local dealer where three different error codes showed a defect with the backup camera. The contact was then informed by the dealer that the vehicle was not included in NHTSA Campaign Number: 20V575000 (Back Over Prevention). The manufacturer was notified of the failure and the contact was provided a case number. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587435May 7, 2024
POWER TRAIN
On the highway while trying to pass traffic, my transmission made a loud slamming sound that hit hard. The traction control light came on, the engine reved high and the transmission could not find a gear. I put hazards on and the transmission finally found a gear. I got it off the highway as quick as possible. Transmission fluid was leaking. I had the truck towed to the dealership. There was traffic all around me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587506May 7, 2024
POWER TRAIN
Bought a truck brand new it's a 2020 and with 63000 miles on and transmission is doing hard shifting I have kids that ride in that truck don't know what could happen to us or other people on road if Ford keeps having problems.it is at a Ford dealership right now.i have looked up issues and everyone say within the years 2020 and before that they knew it was a defective transmission and now I'm stuck with prolly over a $5000 bill to fix truck. No warning lights or nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586022April 30, 2024
ELECTRICAL SYSTEM
The APIM failed when the vehicle had less than 25,000 miles on it. It was paid for by an extended vehicle warranty, instead of being paid by Ford for bad equipment. It is now back in the shop and they want to charge almost $400 to provide a software update to the equipment that was just replaced. I had the same issue on a 2020 Lincoln Aviator. APIM had to be replaced, my extended warranty was used to replace it, and now it needs an update to work properly. Please require dealerships to enter these issues, not vehicle owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585258April 25, 2024
ENGINE
I took my truck in because of a check engine light and an occasional strange noise. They ran an EEC test and the code was P0390. My F150 was 5 quarts of oil low, even though it has been changed within a few thousand miles. The dealer's garage said they did a PCM update and added the oil. Discussing this with Ford's Customer Relations Rep they suggested I start a file with you, in case there is ever a recall. There is a bulletin related to my issue; #19-2365
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585083April 24, 2024
ENGINE
The contact owns a 2020 Ford F-150. The contact stated that while his son was driving approximately 70 MPH, the check engine warning light illuminated. On another occasion while driving at an undisclosed speed, the oil pressure warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with oil pump failure and metal shavings in the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584037April 19, 2024
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated while driving 15-20 MPH, the vehicle was sputtering, skipping gears, shuddering, and jerking in the middle of the road. There was no warning light illuminated. The contact stated that he continued driving. The contact stated that the failure had been recurring while driving. The local dealer was contacted and informed the contact that the earliest available appointment would be in August. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583037April 15, 2024
ELECTRICAL SYSTEM
Rear tailgate Camera failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582615April 12, 2024
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed during a rainstorm, he became aware that the sunroof was leaking, which could potentially lead to damages on the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the molding around the sunroof glass. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582390April 11, 2024
POWER TRAIN:AXLE ASSEMBLY
The contact owns a 2022 Carry-On Trailer hitched on a 2024 Ford F1-150. The contact stated that while taking a vehicle off of the trailer, the contact noticed that the tread on both the front and rear passenger's side tires on the trailer were excessively worn. The trailer was taken to an independent mechanic where it was diagnosed with improperly installed brackets that hold the axle onto the trailer. The trailer was repaired. The manufacturer was made aware of the failure. The trailer tire failure mileage was approximately 4,032.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582174April 10, 2024
POWER TRAIN, ENGINE
The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and decelerated. The contact stated that oil was released from the transmission cooler and the check engine warning light illuminated. In addition, the contact noticed a knocking sound. The vehicle was taken to an independent mechanic who retrieved DTC: P2703. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581920April 9, 2024
STEERING: STEERING WHEEL/HANDLE BAR
The contact owns a 2020 Ford F-150. The contact stated that while driving at approximately 75 MPH, the steering wheel became very difficult to turn. The contact stated that the power steering and traction system warning lights were illuminated. The contact pulled over to the side of the road and the vehicle was towed to the dealer. The vehicle was diagnosed with an internal steering failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000. The VIN was not provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581648April 8, 2024
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
The contact owns a 2020 Ford F-150. The contact stated while driving approximately 50 MPH, he observed a loud noise emanating from the passenger side of the vehicle. The vehicle swerved violently to the right almost driving off a cliff. The vehicle was taken to a dealer where it was diagnosed that the front coil spring on the passenger’s side strut had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581755April 8, 2024
UNKNOWN OR OTHER
I’m trying to get a printout of the recalls for my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581359April 5, 2024
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2020 Ford F-150. The contact stated that when the vehicle was taken to the dealer for routine maintenance, the contact was informed that the lug nuts on the vehicle were frozen. The contact was informed that the base was swollen, preventing the lug wrench from being able to remove the lug nuts. The contact stated that the failure resulted in the lug nuts being stripped and aftermarket lug nuts were purchased. The contact stated that the dealer confirmed that the failure was ongoing. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 57,023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579890March 28, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford F-150. The contact stated that 11/2 to 2 1/2 quarts of oil was burning every three weeks. The vehicle was using an excessive amount of oil. There were no warning lights illuminated. The contact noticed there was a limited amount of oil on the dipstick. The contact had to add additional oil. There was no indication of oil leaking. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that the failure was related to TSB 19-2338.The manufacturer was contacted and offered assistance with the repairs. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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