Ford F-150 Complaints (2020)

742 consumer complaints on file.

#11597461June 28, 2024
POWER TRAIN
Very hard shifting while driving and hesitates shifting while driving; both upshifting and downshifting. Occasionally gets stuck in a lower gear when driving. Hesitates when shifting between drive and reverse. Has progressively gotten worse over time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597236June 27, 2024
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated while driving 30 MPH, the contact became aware of a failure with the transmission. The contact stated that the gear shifter would remain in neutral(N). There was no warning light illuminated. The vehicle was restarted but the failure persisted. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596821June 26, 2024
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated that after parking on an incline with the engine running, the contact exited the vehicle and moments later the vehicle reversed and crossed a busy road before driving into ditch. The contact stated that during the failure the vehicle nearly collided with a second vehicle while crossing the road. Prior to the failure, the vehicle experienced electrical failures causing the check engine, ABS, Hill Descent and Traction Control warning lights to intermittently flash on and off. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 159,283.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596864June 26, 2024
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2020 Ford F-150. The contact stated while driving at approximately 50 MPH, the vehicle unintendedly stalled but was able to be restarted after approximately 13 minutes. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596491June 25, 2024
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated that while operating the vehicle, the transmission malfunctioned, and the shifter display failed to indicate the proper gear while coming to a stop. Additionally, while attempting to accelerate from a stop light, the transmission was in fifth gear and vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission CDF drum was faulty and informed the contact that the transmission needed to be replaced. The transmission was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596498June 25, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Ford F-150. The contact stated while starting the vehicle, the vehicle was shaking, and the engine was making grinding sounds. The check engine warning light was illuminated intermittently. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596445June 25, 2024
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, the transmission experienced hard shifting and fluttering while shifting from 3rd to 4th gear. The cause of the failure was not yet determined. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595909June 22, 2024
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
On or about April 2024, the "check engine" light came on in my 2020 Ford F-150. My vehicle was just becoming due for re-registration. I had the code for the check engine light checked at my parts dealer and double checked at the maintenance facility I was having services done. The check engine code was for the catalytic converter. I had the catalytic converter and O2 sensors replaced at my service provider, the check engine light was extinguished and the codes had been removed, the vehicle emissions no longer reported on the service/inspection station and the vehicle passed the emissions/safety check for re-registration. In less than one month, the check engine light came on again, with the exact same codes that identify the catalytic converter failing. Both the parts dealer and the service provider tell me that it's impossible. Further checking by the service provider with Ford motor Company service center have told my service provider that my vehicle needs to have the onboard computer system erased and re-installed at my cost because only Ford has the program to do it at their service centers exclusively. This problem seems to be appearing with other Ford vehicles of the same year and engine size. I personally stood in line behind another man who was reporting a problem with his vehicle with the check engine light. Jokingly, I made the comment, "It must be a Ford" and he turned around and asked me "How did you know?" His vehicle is a 2020 Ford van that was parked outside next to my truck. It also has a 5.0 liter V8. Currently, I am awaiting an appointment at either Casa Ford or Visa Ford, the earliest opportunity for them to reprogram the onboard computer system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595682June 21, 2024
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated that while attempting to accelerate, there was a pulling sensation or hesitation at various speeds before accelerating. The contact stated it felt as though the vehicle was going into LIMP Mode. The contact stated that there was a choking and clunking noise emitting from underneath the vehicle and the vehicle would do a hard shift whenever down shifting especially between 6th and 5th gear. The contact stated that the transmission was stuck in 6th gear intermittently. The DTC code: P061A was displayed on the dashboard. The vehicle was taken to the dealer where the mechanic was unable to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 147,831.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594807June 17, 2024
ELECTRICAL SYSTEM
Back up camera does not display item location for contact area. Related to APIM malfunction. Gps and radio controls also not working due to bad APIM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593972June 12, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Lara IPMA Computer Failure. Alert notice appeared on my truck display alon with an audible alarm indicating Front Camera Malfunction, Pre Collision Assist was Not Available. I contacted my Ford dealer(Columbia TN Ford). To schedule repairs. They had to replace the IPMA Computer to fix the system. The cost of repairs ($2107.91) was not covered by the Vehicle Warranty because of date. The truck has only 31606 miles on it. They service tech indicated the they have replaced many of these computers. I want to know how many of these SAFETY items must be replaced before the NHTSA takes action to effect a recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593793June 11, 2024
ENGINE
I have a 2020 ford f150 xl 5.0 coyote engine, this engine is consuming an excessive amount of oil, is burning so much oil that on february 3, oil was change and on june 4 at a ford dealer the engine had only 4 quarts of oil. so, in just 3 months it burned 5 quarts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592589June 5, 2024
POWER TRAIN:AXLE HUBS
The contact owns a 2020 Ford F-150. The contact stated while driving 25 MPH, there was an abnormal clunking sound coming from the rear of the vehicle. Additionally, the contact stated while reversing, the failure recurred, and the rear end of the vehicle responded forcefully. The contact stated that the failure had been recurring while driving and while reversing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to an unknown recall pertaining to the rear axle hub bolt being fractured. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592662June 5, 2024
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2020 Ford F-150. The contact stated that while the vehicle was at the local dealer for routine maintenance and tire rotation, the mechanic discovered that the lug nuts on all four wheels had swollen and could not be removed from the wheel studs. The contact was informed that the lug nuts needed to be removed from the wheel studs and replaced. The lug nuts were removed and replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592219June 3, 2024
VISIBILITY/WIPER
The contact owns a 2020 Ford F-150. The contact stated that while driving at approximately 15 MPH, the windshield wipers activated independently approximately every 30 seconds. The vehicle was taken to a dealer where it was diagnosed that the wiper motor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591741May 31, 2024
POWER TRAIN
10R80 Transmission issues with Ford F150. Many Ford customers in different US states have been experiencing the same transmission issues without Ford fixing them. My Ford truck has been experiencing rough, jerky gear changes and hesitation with acceleration over the past 4 years. The vehicle feels like it is sticking or slipping when the the transmission shifts. The truck has been taken into the Ford dealership for multiple inspections with the transmission. The transmission has been completely overhauled and Ford service advisories have been completed. Ford has not been able to resolve the transmission issue involving vehicles with 10R80 10 speed transmissions since 2017. The latest incident was an attempt to accelerate out of the way of an oncoming car from behind on the highway. The vehicle experienced a heavy jerk when accelerating to get out of the way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591520May 30, 2024
POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The 10 R 80 transmission is unstable and can cause the driver to downshift to make up for a shutter in drive train. Ford calls it normal operation. Secondly, the adaptive cruise control shuts off in traffic. At times unknown to the driver. Very unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591640May 30, 2024
PARKING BRAKE
The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed and going uphill, the parking brake engaged inadvertently, causing the contact to sustain injuries to the chest, shoulder, and face. The contact stated that during the failure, the seat belt failed to function as designed and the contact struck the windshield. The contact received medical attention at the emergency room. A Police report was not filed. The vehicle was towed from the scene. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11591191May 29, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
Not one check engine light has ever come on. Bought this truck new off the lot, now to almost 60,000 mi. Every single component on this truck, immediately failed. Bucking/ jerking/ chugging on acceleration and maintaining speed while inclining. Incorrect gear selection 90% of the time. Going 5 mph with no foot on the gas, it up shifts and takes off down my driveway. Sudden down shifts causing violent decreases in speed. When braking the truck may rail on the brakes and "assist" you to stop or it may decrease reading of the pressure of your braking. Tire pressure sensors don't read accurately. Digital and analog speed read differently. The truck nudges itself side to side on the road. Truck will change the steering tension going around corners, so the driver must react to stay on track. Not going around corners the steering tension will change. Almost 2 in of play in the steering at times while sometimes one side is more responsive than the other. If not wearing a seat belt and the alarm goes off while the blinker is on, the blinker will slow down until the alarm stops then pick back up again. The RPM gauge doesn't respond at all or accurately. It will stay at 1,500- going up hill, accelerating, braking. The RPM's read inversely while down shifting. For 2.5 years SYNC update wouldn't install, a month after last attempt, it connected to my WIFI and updated itself. For 6 months, I dropped calls every time in one spot. Then I unplugged my phone from the center USB and I never dropped calls there again, unless I chose to have my phone plugged in charging. No start, couldn't find fob. No unlock. Unlocks on own. Heated seat and steering wheel turn on without the button. Burning smell coming from the motor <5,000mi. A/C never cold and heat never hot. Both sound like they are blowing hard, but the vents could barley rock a face mask back and forth. USB plugs don't have great power. The AC outlets have never had enough to charge anything. My BIL phone treated as key fob.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590526May 24, 2024
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated that the vehicle made a clunking noise when going from 2nd to 3rd and from 7th to 8th gear. The noise also occurred when shifting to reverse or drive. The failure occurred intermittently but had since become more persistent. The contact learned of a faulty main valve control unit as a possibility while doing research and found that the failure was common; however, had not confirmed the cause for the failure. The vehicle had not been taken to the dealer. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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