Ford F-150 Complaints (2013)

2,994 consumer complaints on file.

#10632360September 11, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING 60 MPH, THE VEHICLE'S SPEED DECLINED AND WOULD NOT ACCELERATE. THE FAILURE OCCURRED TWICE. THE DEALER STATED THAT THE FAILURE WAS DUE TO HUMIDITY AND MOISTURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 10,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632103September 10, 2014
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE HESITATED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE BOOSTER PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632292September 10, 2014
ELECTRICAL SYSTEM, ENGINE
UPON TURNING OFF THE IGNITION THE STARTER KICKED ON AND WOULDN'T STOP. GOT TRUCK OUT OF GARAGE. IT DIED IN THE DRIVEWAY. SAW SMOKE AND SPARKS. OPENED THE HOOD AND SAW A SMALL FIRE UNDER THE ENGINE BLOCK. CALLED FD BUT HAD IT OUT BY THE TIME THEY ARRIVED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10631508September 8, 2014
POWER TRAIN, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY 2013 FORD F150 XLT BEGAN FLASHING A WARNING SAYING SERVICE ADVANCETRAC. THEN IT IMMEDIATELY BEGINS FLASHING SHIFT TO PARK. THE TRUCK THEN BEGINS TO DOWNSHIFT CAUSING A RAPID SLOWING OF THE TRUCK.. WHEN I GET TO THE SIDE OF THE ROAD TO STOP I HEAR METAL ON METAL GRINDING NOISES FROM THE ENGINE COMPARTMENT THAT I BELIEVE IS THE TRANSMISSION TRYING TO SHIFT TO PARK... THE TRUCK THEN LOSES ALL BLINKERS AND FLASHERS AS WELL AS ALL LIGHTING ON THE INSTRUMENT PANEL. I WAS ABLE TO DRIVE IT TO A SAFE LOCATION OFF THE ROAD THIS TIME.. THE TRUCK RANDOMLY CONTINUES THIS AND ITS BEEN IN THE SHOP SEVERAL TIMES AND THEY SAY NOTHING IS WRONG WITH IT. I FINALLY GOT FED UP AND BEGAN VIDEO OF THE DASH DISPLAY IN ORDER TO DOCUMENT MY SAFETY AND PROBLEMS. THIS TRUCK IS 9 MONTHS OLD AND HAS 14000 MILES ON IT. IT HAS DONE IT AGAIN AND ALL ELECTRICAL SYSTEMS WOULD NOT REBOOT AND LEFT ME STRANDED FOR A LONG TIME. WE HAVE BEEN DRIVING ON I95 AT 75MPH DURING HOLIDAY TRAFFIC AND IT HAPPENED AGAIN AND WE LITERALLY THOUGHT WE WOULD BE KILLED BECAUSE CARS HAD TO SLAM ON BRAKES TO AVOID OUR DISABLED CAR. IT WAS EVEN SCARIER SINCE MY 6MONTH OLD DAUGHTER WAS IN THE VEHICLE THEN.WE ARE AT A LOSS BECAUSE FORD HAS COMPLETELY IGNORED THE PROBLEM AND JUST ASSUMES I WILL STOP MAKING THEM FIX THIS AT SOME POINT. I'M IN A 1 CAR FAMILY AND BOUGHT THIS TO ACCOMMODATE MY NEW BABY AND HAVE HER A SAFE RIDE...THIS PROBLEM IS DANGEROUS AND IT IS GOING TO HURT OR KILL SOMEONE IF ITS LEFT UNADDRESSED. [XXX] AT JIM HUDSON FORD SERVICE HAS TOLD ME HE KNOWS ITS SOMETHING WRONG WITH IT BUT FORD WILL NOT ALLOW HIM TO FIX IT UNDER THE WARRANTY TERMS FOR NEW TRUCKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630467September 3, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE ABS, BRAKE AND TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT A SENSOR NEEDED TO BE REPLACED IN ORDER TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630243September 2, 2014
STEERING
KNOCKING IN THE STEERING WHEEL WHILE DRIVING ON SMOOTH ROADS, FELT MOSTLY DURING WARMER TEMPERATURES ABOVE 80 DEGREES F. MOST NOTICEABLE ABOVE 95 DEGREES F WHEN DRIVING ON FLAT ROADS THAT REQUIRE NO COUNTER STEERING TO MAINTAIN THE LANE. TAKEN IT TO FORD TWICE AND HAVE BEEN TOLD ONCE THAT THE KNOCK COULD NOT BE FELT, SECOND VISIT TO A DIFFERENT DEALER THE SERVICE MANAGER FELT THE PROBLEM BUT THE FRONT END TECHNICIAN STATED IT IS NORMAL ROAD FEEL. BOTH FRONT TIRES ARE WEARING ON THE OUTER TWO TREADS AS IF THE FRONT END NEEDED AN ALIGNMENT BUT BOTH DEALERSHIPS HAVE CHECKED THE ALIGNMENT STATING IT IS GOOD. VERY CONCERNED ABOUT THE HANDLING CHARACTERISTICS OF THIS TRUCK, THE SAME HIGH TEMPERATURES ALSO CAUSE THE TRUCK TO BE VERY SENSITIVE THE CROSSWINDS AND PASSING VEHICLES. ANY MALFUNCTIONING STEERING PROBLEMS SHOULD HAVE THE ATTENTION OF THE NTSB FOR SAFETY CONCERNS AND CERTAINLY THE CONSUMER PROTECTION AGENCY THAT NEEDS TO PROTECT PEOPLE WHO PURCHASE VEHICLES WITH FULL WARRANTIES BUT WHO'S PROBLEMS ARE BEING IGNORED BY MANUFACTURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629220August 28, 2014
STEERING
WHILE DRIVING MY TRUCK THE POWER STEERING WENT OUT AND THE DASH FLASHED POWER STEERING ASSIST DEFAULT. THIS HAPPENED 4 TIMES THAT DAY AND EACH TIME IF I STOPPED AND TURNED THE TRUCK OFF AND RESTART IT WOULD BE FINE. THIS HAPPENED RANDOMLY. TOOK IT TO THE DEALER AND THEY ACT LIKE THEY KNOW WHAT IS GOING ON BUT REFUSE TO TELL ME EXACTLY WHAT. THE SAY THE RACK IS OUT. THE 2014 HAS A PROBLEM FOR THIS AND IS UNDER A RECALL BUT THE 2013 THEY ARE MAKING ME PAY AND MY EXTENDED WARRANTY IS REFUSING TO PAY. SOUNDS LIKE FORD KNOW ABOUT THIS BUT ARE TRYING TO COVER IT UP. THE DEALER SHIP SAID IT MUST BE A BIG DEAL ID THEY WANT THE CORE BACK AFTER REPLACING THE RACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628653August 27, 2014
ENGINE
THIS BRAND NEW TRUCK IS MISFIRING. WHEN I INQUIRED ABOUT WHY THIS WAS HAPPENING I WAS TOLD THAT FORD IS STILL INVESTIGATING THE PROBLEM BUT HAS NOT EVEN REACHED OUT THE CUSTOMERS WHO JUST PAID ALL THIS MONEY FOR THESE TRUCKS LIKE ME AT A SUM OF 50,000.00. I'M TOLD THIS PROBLEM HAS BEEN GOING ON SINCE 2011 WHEN THE ECOBOOST ENGINE WAS INTRODUCED. WHERE IS THE CUSTOMER SERVICE FORD! SO MANY PEOPLE HAVE HAD THIS PROBLEM WITH THIS ECOBOOST ENGINE AND YOU CAN'T TELL ME YOU DIDN'T KNOW OF THESE PROBLEMS BEFORE CONTINUING TO SELL THESE TRUCKS TO PEOPLE. I THOUGHT YOU WERE BETTER THAN CHEVROLET BUT I'M STARTING TO FEEL DIFFERENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627537August 22, 2014
SERVICE BRAKES, WHEELS
THERE WAS A CLUNKING NOISE AND THEN GRINDING NOISES, PARTICULARLY LOUD WHEN APPLYING THE BRAKES. I STOPPED AT THE NEAREST TIRE/BRAKE CENTER (TIRES PLUS, 2975 UNIVERSITY PKWY, SARASOTA FL). THEY FOUND THAT THE FRONT RIGHT BRAKE CALIPER BOLTS WERE COMPLETELY MISSING AND THE INSIDE OF WHEEL WAS GROOVED WHERE IT HAD BEEN RUBBING AGAINST THE BOLT BEFORE IT BROKE OFF. THEY ADVISED TAKING IT TO FORD, WHICH I DID. FORD KEPT THE CAR AND FIXED THE CALIPER AND REPLACED THE WHEEL WITH A NEW WHEEL, BUT DID NOT HAVE ANY EXPLANATION FOR HOW BOLTS COULD WORK LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625680August 20, 2014
ELECTRICAL SYSTEM, AIR BAGS, VEHICLE SPEED CONTROL
2013 FORD F-150. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM, CRUISE CONTROL SYSTEM AND OTHER ELECTRICAL ISSUES. *SMD THE CONSUMER STATED HE RETURNED THE VEHICLE TO THE DEALER TWICE, FOR THE ISSUES. THE DEALER FAILED TO IDENTIFY ANY ELECTRICAL FAULTS IN THE AIR BAG SYSTEM. A MONTH LATER, DURING SERVICE ON THE AIR BAGS, THE HORN FAILED TO OPERATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626005August 18, 2014
STEERING
TL* THE CONTACT OWNS A 2013 FORD F-150. WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A LEFT TURN, THE VEHICLE MADE A GRINDING SOUND AND BECAME DIFFICULT TO STEER. IN ADDITION, THE CONTACT STATED THAT THE SERVICE ADVANCE TRAC WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622147August 13, 2014
ENGINE
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE MISFIRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621600August 12, 2014
SERVICE BRAKES
LOUD SCREECHING. TOOK IT TO MY LOCAL MECHANIC AND WAS TOLD TO TAKE MY TRUCK TO FORD. MY CALIPERS MAY BE CALIBRATED INCORRECTLY. THE WHEELS WERE TAKEN OFF AND THE DRIVERS SIDE BRAKES WERE ENGRAVED DUE TO THE METAL ON METAL BRAKING. MY FINGER WOULD BE ABLE TO FIT INTO THE DEEP ENGRAVED SCRATCH ON THAT BRAKE. THE PASSENGER SIDE WAS NOT THE SAME BUT THE MECHANIC SAID THAT IT WAS GOING TO HAPPEN SOON IF IT'S NOT TAKEN CARE OF QUICKLY. I WAS TOLD THAT THE BRAKES, BRAKE PAD AND ROTORS WERE COMPLETELY RUINED. TO MY AMAZEMENT THE DASH BOARD CONTROLS STATE THAT MY BRAKES ARE FINE. MY MECHANIC SAID THIS IS A MANUFACTURES DEFECT AND NEEDS TO BE SEEN BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618535August 4, 2014
ELECTRICAL SYSTEM, WHEELS, TIRES
SINCE APPROXIMATELY 5700 MILES, WHEN I TAKE LONG TRIPS IN THE VEHICLE (30+ MILES), THE TPMS LIGHT WILL COME ON WITH A MESSAGE SAYING ?TIRE PRESSURE SENSOR FAULT.? IF I CONTINUE DRIVING THE LIGHT WILL EVENTUALLY TURN OFF AND OCCASIONALLY COME BACK ON IN THE TRIP. THE LIGHT HAS ALWAYS COME ON AT FREEWAY SPEEDS. THE TRUCK HAS BEEN BROUGHT INTO THE SERVICE DEPARTMENT MULTIPLE TIMES WITHOUT ANY GUARANTEED FIX. THE SERVICE DEPARTMENT DID REPLACE A FAULTY, NON-RESPONSIVE TPMS SENSOR, BUT THE PROBLEM CONTINUES. THE ISSUES USUALLY OCCURS AT NIGHT, BUT HAS HAPPENED IN THE DAYTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618652August 4, 2014
STEERING
ELECTRONIC POWER ASSIST STEERING QUIT WORKING WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618835August 4, 2014
ENGINE, POWER TRAIN
DRIVING IN RAINY CONDITIONS ATTEMPTING TO ACCELERATE MY TRUCK STARTED TO LOSE POWER, SHAKING AND CHECK ENGINE LIGHT STARTED TO FLASH. AFTER GETTING OUT OF TRAFFIC TO PULL OVER CALLED MY WIFE TO BRING ME MY O.B.D HAND HELD FOUND THAT I HAD CODES P0300, P0304, P0305 AND P0306 WHICH IS FOR CYLINDERS MISFIRING . THIS IS THE SECOND TIME THIS HAS HAPPENED IN HEAVY TRAFFIC CONDITION IT COULD EASILY CAUSE A TRAFFIC ACCIDENT, DOES SOMEONE HAVE TO DIE BEFORE YA'LL TAKE ACTION. MY TRUCK IS AT KENLY FORD IN KENLY NORTH CAROLINA AND LIKE THE FIRST TIME THEY PLAY IT OFF LIKE I DON'T KNOW WHAT I AM TALKING ABOUT AND THEY ALWAYS SAY THEY CAN'T FIND ANYTHING WRONG WITH IT. PLEASE DON'T SIT AROUND AND LET THIS PROBLEM COST SOMEONE THEIR LIFE...... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615596July 23, 2014
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE PASSENGER SIDE REARVIEW MIRROR DID NOT PROVIDE PROPER VISIBILITY WHEN HAULING A TRAILER. THE MIRROR INDICATED THAT OBJECTS WERE AT A GREATER DISTANCE WHEN IN REALITY THE OBJECTS WERE CLOSER. THE FAILURE ALMOST CAUSED A CRASH. THE DEALER WAS UNABLE TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 16,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611238July 17, 2014
SERVICE BRAKES, STEERING, WHEELS
BAD STEERING VIBRATION WHEN BRAKING AT HIGHWAY SPEEDS. TOOK VEHICLE TO DEALER AND THEY INDICATED WARPED ROTORS THAT HAD TO BE MACHINED BACK TO PROPER SURFACE - ALREADY!. VEHICLE IS ONLY A FEW MONTHS OLD, ONLY APPROX. 15K MILES. HAVE NOTICED ONLINE THAT OTHERS HAVE HAD THE SAME ISSUE. THIS SEEMS LIKE A SAFETY CONCERN WITH FORD USING SUB-STANDARD BRAKE ROTOR MATERIALS. ADDITIONALLY, THE VEHICLE WOULD DRIFT TO THE LEFT - DEALER INDICATED ALIGNMENT ISSUE, BUT REQUIRED $450 ADDITIONAL KIT IN ORDER TO ALLOW FOR ADJUSTMENT SINCE IT WAS ALREADY AT PEAK OF SPECS (VEHICLE HAS NEVER HAD ALIGNMENT SINCE IT WAS NEW, VEHICLE HAS NEVER HAD AN INCIDENT THAT WOULD CAUSE MISALIGNMENT). VEHICLE SEEMS UNSAFE WITH THESE ISSUES AND NOW THAT THE ROTORS ARE 'THINNER' DUE TO THE RESURFACING, THE WARPING WILL LIKELY OCCUR MORE FREQUENTLY UNTIL THEY (AND OTHER BRAKE PARTS AND/OR SUSPENSION AND STEERING PARTS) NEED TO BE REPLACED. THIS CAN LEAD TO PREMATURE BRAKE, COMPONENT, SUSPENSION AND STEERING SYSTEMS WEAR AND/OR FAILURE WHICH SHOULD BE A MAJOR SAFETY CONCERN. FORD WOULD NOT WARRANTY THE ALIGNMENT ISSUE AND EXTRA COST NOR REPLACEMENT ROTORS BUT ONLY RESURFACE ('TURN') THE ORIGINAL ROTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611355July 17, 2014
SEAT BELTS
SEAT BELT LATCH FAILED, CAME APART ON IMPACT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10611068July 16, 2014
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2013 FORD F-150. THE CONTACT STATED THAT THE TIRES WERE RUBBING AGAINST THE WHEEL WELL AND CHUNKS OF THE TIRE WERE PEELING OFF. THE CONTACT STATED THAT THE FAILURE WAS CAUSED BY THE FACTORY AFTER MARKET LIFT KIT THAT WAS INSTALLED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ATTEMPTED TO REMEDY THE FAILURE FOUR TIMES BY CUTTING PART OF THE WHEEL WELL OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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