Ford F-150 Complaints (2020)

742 consumer complaints on file.

#11676839July 28, 2025
FUEL/PROPULSION SYSTEM
Check engine light turn on with the code P0087. The truck don't turn on quickly. Lose power at high demand or RPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676640July 28, 2025
POWER TRAIN
I was driving at normal highway speeds for probably around 45 minutes. When I tried to accelerate around a slower car, I lost all power to the gas pedal and then it slammed into 5th gear as I slowed down, I sped back up and it was sluggish and slow to accelerate and then violently shifted from 5th to 9th as if those were the only two gears I had. I was able to make it home, but it was a very dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676172July 25, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2020 Ford F-150. The contact stated that while operating the vehicle, rainwater leaked into the cabin of the vehicle from the sunroof assembly because the sunroof failed to properly close. The vehicle to taken to the local dealer who removed debris from the sunroof tracks. After retrieving the vehicle, the contact discovered that rainwater was still leaking into the vehicle from the sunroof. The vehicle was taken back to the local dealer who advised that the sunroof assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under the Manufacturer's Extended Warranty coverage related to the failure. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676197July 25, 2025
UNKNOWN OR OTHER
Rear view camera is all blury
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676012July 24, 2025
FORWARD COLLISION AVOIDANCE
The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the message “Pre-Collision Assist Not Available” was displayed and “Front Camera Malfunction - Service Required" was displayed. The vehicle was not diagnosed or repaired. The contact stated that the messages were continuously displayed. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675644July 23, 2025
POWER TRAIN
Experience HARSH Engagement with transmission both upshift and downshift. Some downshifts at so HARSH, feels like rear wheels are trying to “lock up”. Ford dealer performed recall which did not correct the issues. Ford dealer recommended full transmission replacement. Seems this is a known issue and Ford has admitted fault by issuing a recall in an effort to “fix” the problems with the 10 speed transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675707July 23, 2025
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated that on several occasions while driving at various speeds, the transmission shifted hard and shifted into neutral unintendedly. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The vehicle was repaired; however, the failure reoccurred two weeks later. The vehicle was taken to the same dealer where it was it was determined that the TCM needed a second software update. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675768July 23, 2025
UNKNOWN OR OTHER
Catalytic converter has failed prior to 80,000 miles. Ford has done updates, via wifi, to the system, but it has not helped. Parts are now on back order due to the demand for replacing bank 2 (driver side) converters.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675569July 23, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
There is an existing recall for 2020 ford f150's NHTA 25V442 Ford 25S72. Pertaining to the sync 3 malfunctioning as Ford put it "Ford says that an error in the SYNC infotainment system could cause a blank image to be displayed while reversing, or the rear-view image may remain on display even after a driver has stopped reversing." My vehicle is and has been doing this for a very long time. Sa.e problem. However, my vehicle VIN is not included in the recall. Will it be added at a later date?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675580July 23, 2025
SUSPENSION
The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, there was a rattling sound coming from the front-end of the vehicle. Upon inspection, it was discovered that the front driver’s and passenger’s side shock absorber springs were cracked and fractured, causing damages to several suspension components on the vehicle. The vehicle was taken to the local dealer who informed the contact that the shock absorbers and springs needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675393July 22, 2025
UNKNOWN OR OTHER
Somehow my daughter engaged park assist. She put her foot on brake and with it still on the break truck began reversing and do not stop till we ran over a mailbox. We even tried to turn wheel.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11674251July 17, 2025
BACK OVER PREVENTION
The contact owns a 2020 Ford F-150. The contact stated that the front camera was inoperable. Additionally, the contact stated that while reversing, the rearview camera image was black or frozen intermittently. The contact stated that the rearview camera had also remained activated temporarily while driving. The contact related the failure to NHTSA Campaign Number: 20V575000(Visibility, Back Over Prevention). The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674258July 17, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM
I have 2 problems with my vehicle that have been going on for a while now. First there is an existing recall for 2020 ford f150's NHTA 25V442 Ford 25S72. Pertaining to the sync 3 malfunctioning as Ford put it "Ford says that an error in the SYNC infotainment system could cause a blank image to be displayed while reversing, or the rear-view image may remain on display even after a driver has stopped reversing." My vehicle is and has been doing this for a very long time. However, my vehicle VIN is not included in the recall. Though it should be since it is the exact same problem. The other safety issue I have is the front facing camera. It has completely stopped working quite some time ago. I asked ford about it, and they told me they would have to charge me to look into it. I don't have the money to throw at problems that should be fixed under recall because they are safety issues. This camera not working shuts down the pre collision assist which is very dangerous. It also controls the auto hi and lo beam for seeing at night, and last but not least the cruise control doesn't work without it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674142July 16, 2025
POWER TRAIN
Transmission jerking, clinking sounds,hard up or down shifting. When starting first time in the morning, feels like the transmission is engaging, gives alittle jerk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673250July 14, 2025
ENGINE
At roughly 9:55pm on Thursday, July 11th while traveling northbound at 70mph on the Dallas North Tollway, my 2020 Ford F-150 Shelby Baja Raptor had an instant catastrophic engine failure. All power to the truck was lost. A red solid battery light came on the a yellow engine light began flashing. I was EXTREMELY fortunate, in that I was able to guide and control the vehicle off of the freeway, on to the service road and glided into a hospital parking lot. The steering completely locked up while navigating from the service road into the hospital parking lot. Once again I was EXTREMELY lucky. This was a terrifying experience that is imporrible to describe with words. The next morning I had the truck towed to a reputable auto repair business close by. Later that day the owner of the business informed me that the crankshaft sheared into where it meets its connection to the engine. He cited that this is EXTREMELY rare and would visit with Shelby America on Monday morning(today 7-14-25). There were no warning lights of any kind that have come up within the last year. The vehicle was purchased locally in the Dallas/Fort Worth area. All maintenance...scheduled and non-scheduled have been performed at the same Ford dealership where the truck was purchased. The truck has had $40,000 worth of maintenance on it since the beginning of 2025. This failure doesnot make sense. The Auto Repair shop indicated that I need a new engine. They also didn't understand why this would happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672698July 11, 2025
ENGINE
Transmission would shift into different gears when not intended
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672947July 11, 2025
POWER TRAIN
I’ve already had 10R80 10 speed transmission replaced once at 53,000 miles. Now I’m at 65,000 miles and I’m having issues again. Twice this past week, my truck has shifted from 6th gear down to 1st gear while driving for no reason. I’m getting rough shifts again and a lot of clunking and jerking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672513July 10, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
There is a flaw in the design of the 2020 F150 and specifically the 5.0L V8 Engine. I have kept up to date on all maintenance, no visible oil spils and engine is consuming/burning significant amounts of oil. I've been told by numerous dealerships/mechanics that there is nothing that they can do and to try and join all of the class action lawsuits. I spent 50k on a vehicle that isn't even making it thru the life of the loan..... WHY DO I HAVE TO DO A CLASS ACTION. THIS SHOULD BE CONSUMER PROTECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671960July 8, 2025
ENGINE
The truck is stuttering when you go wide open throttle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671796July 7, 2025
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the contact heard an abnormally loud pop. The contact drove the vehicle to the shoulder of the road. In addition, the contact stated that the transmission was slipping. The automatic transmission failure warning light was illuminated. The contact turned off the vehicle. The vehicle was restarted and driven to the residence. The vehicle was then towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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