Ford F-150 Complaints (2018)

2,327 consumer complaints on file.

#11175795February 8, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
ON 2 DIFFERENT OCCASIONS THE FRONT DRIVERS SIDE DOOR LATCH ON MY TRUCK HAS STUCK OPEN AND WOULD NOT ALLOW ME TO LATCH THE DOOR CLOSED. I HAVE HAD TO DRIVE HOME BOTH TIMES HOLDING THE DOOR SHUT WITH MY LEFT ARM AND ONE HAND STEERING THE WHEEL. WHEN GOING AROUND TURNS I HAD TO SLOW WAY DOWN BECAUSE THE DOOR WEIGHT MULTIPLIED WITH FORCE AND GOT VERY HEAVY AND HARD TO STOP FROM FLYING OPEN..I DONT KNOW IF THE OTHER LATCHES ON MY TRUCK WOULD HAVE STUCK OPEN AS I WAS TO AFRAID TO TRY IT AND NOT BE ABLE TO GET THEM PROPERLY LATCHED SHUT. AFTER DOING RESEARCH ONLINE THIS IS A HUGE WIDE SPREAD PROBLEM WITH FRONT AND REAR DOORS ON 2015-2018 F150'S AND FORDS FIX IS TO SMEAR SOME GREASE AND OIL ON IT AND PUT A COVER OVER THE LATCH HAS NOT BEEN A SUCCESSFUL FIX ON ANY OF THE VEHICLES THEY HAVE DONE. IT IS IN NO DOUBT A SAFETY ISSUE. IF THE VEHICLE WAS TO ROLL OVER IN AN ACCIDENT AND THE DOOR WASNT LATCHED IT WOULD SURELY BE CRUSHED AND POSSIBLY COME BACK INTO THE CAB INJURING A DRIVER OR RIPPED OF EXPOSING THE DRIVER AND OR PASSENGERS TO HAZARDS OUTSIDE THE VEHICLE. WILL THE TRUCK FAIR THE SAME IN A HEAD ON CRASH OR FRONT OVERLAP CRASH AS TESTED? I STRONGLY URGE WHOMEVER TO TAKE THE TIME TO INVESTIGATE THIS ISSUE AND MAKE FORD FIX THIS ISSUE.. IT IS VERY DANGEROUS AND THEY ARE NOT TAKING IT SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175149February 8, 2019
STRUCTURE:BODY
AFTER NIGHT OF RAIN AND FALLING TEMPERATURES, 56F DOWN TO 20F, FRONT PASSENGER DOOR ON 2018 F150 WOULD NOT LATCH AFTER BEING OPENED. REAR DOOR DID NOT LATCH INITIALLY BUT AFTER TRUCK OPERATED FOR SOME TIME REAR DOOR DID LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175021February 7, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE RUNNING DEFROSTER, BOTH FRONT AND BACK, CABIN FILLED WITH ACRID SMOKE. PULLED OVER ONTO SHOULDER OF TERTIARY ROAD TO INVESTIGATE FOR FIRE. WHILE PARKED, I HEARD AN EXTREMELY LOUD "CRACK" AND THE REAR WINDOW HAD SPONTANEOUSLY SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174737February 6, 2019
STRUCTURE:BODY
REAR CREW CAB DOORS DO NOT OPEN AFTER TEMPERATURE FREEZES. (CAN NOT GET INTO VEHICLE) AT TIMES REAR DOORS WILL NOT CLOSE AND FLY OPEN WHILE OPERATING. NOW PASSENGER FRONT DOOR NO LONGER OPENS USING THE INTELLIGENT ACCESS SYSTEM WITH THE DOOR HANDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174599February 5, 2019
UNKNOWN OR OTHER
DOOR LATCHES NOT LATCHING WHEN TRYING TO CLOSE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174297February 4, 2019
ENGINE
WHILE COMING TO A STOP, THE ENGINE SHUT OFF AND A MESSAGE DISPLAYED THAT THE ENGINE AUTO START/STOP FUNCTION WAS ENGAGED, PUT THE VEHICLE IN PARK, AND RE-START ENGINE. THIS WAS WITH THE AUTO START/STOP FEATURE ALREADY DISENGAGED, WHICH I ALWAYS DO. IT IS VERY DANGEROUS FOR YOUR ENGINE TO CUT OFF WHILE DRIVING AND HAVE TO STOP, PUT IT IN PARK, AND RE-START IT IN MOVING TRAFFIC. I HAVE READ MULTIPLE REPORTS OF THIS SAME PROBLEM ON SEVERAL FORUMS. VEHICLE IS A 2018 FORD F150 XLT, 5.0 ENGINE, HAD ABOUT 4000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173869February 4, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2018 FORD F-150. WHILE DRIVING 35 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO ANDY SHAW FORD (1231 E MAIN ST, SYLVA, NC 28779, (828) 586-0900) WHERE THE CONTACT WAS INFORMED THAT THE COMPUTER NEEDED TO BE UPDATED, BUT WAS UNAWARE OF THE SPECIFICS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173536February 1, 2019
STRUCTURE:BODY
THE DOORS WILL BECOME UNLOCKED AND UNLATCHED WHEN DRIVING. IT WAS COLD AND I WAS LEAVING WORK. DOOR WOULD NOT SHUT AT FIRST. THE DOOR FINALLY SHUT AND LATCHED. I PUSHED THE LOCK BUTTON JUST TO BE SURE. GOT ON THE HIGHWAY AND THE DOOR OPENED. I HAD TO HOLD MY DOOR SHUT WITH ALL MY STRENGTH WHILE GOING DOWN A HIGHWAY. I COULDN'T LEAVE IT ON THE SIDE OF THE ROAD WITHOUT THE DOOR SHUTTING. IT HAPPENED THE NEXT MORNING AS WELL TRYING TO GET IT TO THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173610February 1, 2019
STRUCTURE:BODY
DRIVER'S SIDE DOOR WOULDN'T LATCH ON A COLD DAY. TOOK IT IN TO DEALER, THEY REMOVED THE DOOR PANEL, REMOVED THE MOISTURE THAT FROZE UP THE LATCHING MECHANISM AND LUBED THE PARTS. SIX DAYS LATER THE DOOR LATCH FROZE UP AGAIN. COULDN'T GET INTO THE TRUCK. CLIMBED THROUGH THE PASSENGER'S SIDE AND WAS ABLE TO UNLOCK THE DRIVER'S SIDE DOOR AND OPEN IT. THEN IT WOULDN'T LATCH CLOSED. FORCED THE LOCK DOWN AND LET THE TRUCK SIT AND WENT TO WORK. CALLED DEALER TO TELL THEM THE PROBLEM AGAIN. SAID THEY WOULD GET BACK TO ME. TWO DAYS LATER I CALLED AND THEY SAID MY VIN WOULD BE PUT ON A RECALL LIST AND AS SOON AS MY TRUCK GOT OKAYED, THEY WOULD ORDER PARTS TO FIX THE PROBLEM. CURRENTLY I DON'T DRIVE MY BRAND NEW TRUCK BECAUSE OF THE DOOR LATCHING PROBLEM. APPARENTLY THIS PROBLEM HAS EXISTED ON THE 2015-2017 FORD F-150 TRUCKS. THERE WAS A RECALL ON LOTS OF THOSE TRUCKS FOR THE SAME ISSUE. NOW MY 2018 TRUCK WILL NEED FIXED UNDER A SIMILAR RECALL AS SOON AS FORD FIGURES OUT WHAT TO DO FOR THE FIX. I'M NOT SURE HOW TO HANDLE THIS. I'M PRETTY DISAPPOINTED IN MY NEW TRUCK WITH THIS ISSUE. I HAVE ATTACHED A RECEIPT OF THE WORK THEY'VE DONE SO FAR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173237January 31, 2019
STRUCTURE:BODY
I AM EXPERIENCING DOOR LATCH ISSUES ON MY 2018 FORD F150 SUPERCREW PICKUP TRUCK. IN COLD WEATHER, I AM ABLE TO OPEN THE PASSENGER SIDE REAR DOOR, BUT UNABLE TO CLOSE THE DOOR. WHEN I ATTEMPT TO CLOSE THE DOOR, IT BOUNCES BACK AT ME. I AM CONCERNED THE DOOR IS NOT SECURE, AND CAN OPEN AT ANY TIME. THE DOOR WILL SUBSEQUENTLY CLOSE ONLY AFTER THE TRUCK IS RUNNING WITH THE HEAT ON HIGH FOR OVER 30 MINUTES. THIS IS A GREAT CONCERN FOR SAFETY AS WE HAVE TO HAVE SOMEONE SIT IN THE REAR SEATS AND HOLD THE DOOR SHUT WHEN WE EXPERIENCE THE ISSUE. THIS IS THE SECOND TIME THIS WINTER THAT THIS ISSUE HAS HAPPENED, AND THE ISSUE HAS BEEN WIDELY DOCUMENTED ON THE INTERNET. I HAVE OPENED A CASE WITH FORD, AND THEY DO NOT BELIEVE THE NEWER F150'S ARE IMPACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173269January 31, 2019
STRUCTURE:BODY
THE DOORS OF THE F150 WILL NOT OPEN OR LATCHED CLOSE WHEN THE TEMPERATURE IS BELOW FREEZING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173085January 30, 2019
STRUCTURE:BODY
WHENEVER THE TEMPERATURES DIP BELOW FREEZING, THE DOOR LATCHES ON THE F-150 FREEZE AND NO LONGER LATCH. THE COLDER IT GETS, THE WORSE THE LATCHES PERFORM. I AM FORCED TO DRIVE LONG DISTANCES WITH A COMPLETELY UNSECURED DOOR. IT HAS NEARLY CAUSED MULTIPLE ACCIDENTS, AS WHEN I MAKE A TURN THE DOOR FLIES OPEN NEARLY STRIKING NEARBY CARS. I WORK 20 MILES FROM HOME, AND HAVE DRIVEN 20 FULL MILES WITH AN UNSECURED DOOR EVEN AFTER HAVING MY TRUCK RUNNING FOR UPWARDS OF AN HOUR BEFORE I LEAVE THE HOUSE WITH THE HEAT ON HIGH. I HAVE BEEN LATE FOR WORK DUE TO MY INABILITY TO SECURE THE DOOR THAT MY 2 YEAR OLD DAUGHTER IS SUPPOSED TO BE SECURED BY. THIS IS A SERIOUS SAFETY CONCERN THAT FORD MOTOR COMPANY IS NOT TAKING SERIOUSLY ENOUGH. I HAVE HAD MY TRUCK IN THE SHOP THREE TIMES NOW, AND THEY CAN'T SEEM TO GET IT RIGHT. I HAVE CONTACTED FORD DIRECTLY, THEY JUST KEEP PUSHING IT BACK ON THE DEALERSHIP. THE DEALERSHIP KEEPS WORKING ON IT, BUT THEY ARE SAYING THAT FORD HASN'T GIVEN THEM ANYTHING TO WORK WITH AS FAR AS FIXING IT. I HAVE ALSO CONTACTED THE BBB IN REGARDS TO THIS VEHICLE. BY ALL THE FORUMS ONLINE, AND COMPLAINTS I HAVE SEEN ABOUT THESE VEHICLES, I AM CLEARLY NOT THE ONLY PERSON. FORD KEEPS SELLING THESE VEHICLES, AND DOES NOT DISCLOSE THIS PROBLEM WITH ANY OF THE CONSUMERS. THEN WE ARE FORCED TO DRIVE UNSAFE VEHICLES WHILE PAYING A PREMIUM PRICE FOR THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172831January 29, 2019
STEERING
WHEN THE VEHICLE IS STOPPED THE STOP/START TECHNOLOGY DISABLES THE ABILITY TO TURN THE STEERING WHEEL. WHEN IT'S TIME TO ACCELERATE AND TURN QUICKLY THE POWER STEERING DOES NOT BECOME AVAILABLE FOR FOR SOME TIME. I HAVE BEEN CLOSE TO CRASHING SEVERAL TIMES AND HIT A CURB ON ONE OCCASION AS A RESULT OF NOT BEING ABLE TO STEER. THE DEALER TOLD ME AT THE LAST VISIT THIS IS NORMAL BECAUSE OF THE STOP START TECHNOLOGY AND I JUST HAVE TO WAIT FOR THE POWER STEERING TO BECOME AVAILABLE WHEN THE ENGINE STARTS. THIS IS IMPOSSIBLE WHEN MAKING A TURN INTO TRAFFIC SINCE SOMETIMES THIS NEEDS TO BE A SIMULTANEOUS ACTION OF ACCELERATING AND TURNING AT THE SAME TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172706January 29, 2019
STRUCTURE:BODY
PASSENGER SIDE FRONT DOOR WILL NOT LATCH WHEN COLD. DOESN'T HAVE TO BE RAINING OR SNOWING LIKE PREVIOUSLY REPORTED. PARKED OVERNIGHT AND WHEN YOU OPEN THE DOOR THE LATCH RELEASES BUT WILL NOT RE LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172769January 29, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2018 FORD F-150. WHILE DRIVING VARIOUS SPEEDS IN BELOW FREEZING WEATHER, THE DOORS FAILED TO LATCH CLOSED AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROMANO FORD (5431 N BURDICK ST, FAYETTEVILLE, NY 13066, (315) 637-4491) WHO STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172475January 28, 2019
STRUCTURE:BODY
THE ISSUE I HAVE INVOLVES THE DOOR LATCHES NOT FUNCTIONING PROPERLY WHEN OUTSIDE TEMPERATURES ARE BELOW FREEZING. ONCE DOOR(S) HAVE BEEN OPENED THEY WILL NOT LATCH WHEN YOU TRY TO CLOSE THEM. MY LOCAL FORD DEALER HAS PERFORMED TSB 18N03 ON ALL FOUR DOORS (TWICE ON THE DRIVERS SIDE FRONT DOOR) AND THE PROBLEM STILL EXISTS WITH THE DRIVERS SIDE FRONT DOOR. VEHICLE MUST SIT WITH THE HEAT ON FOR SEVERAL MINUTES BEFORE LATCHES WILL FUNCTION AGAIN WASTING OWNERS TIME AND GAS. THERE WERE TIMES THAT I HAD NO OPTION BUT TO DRIVE THE VEHICLE WHILE HOLDING THE DOOR SHUT BECAUSE IT WOULD NOT LATCH. I HAVE A COUPLE OF VIDEOS TO DEMONSTRATE THE ISSUES BUT THE FILE SIZE IS TOO LARGE TO UPLOAD BUT WOULD BE WILLING TO SEND TO SOMEONE VIA EMAIL AT YOUR REQUEST. DURING MY RESEARCH THIS APPEARS TO BE A WIDESPREAD ISSUE THAT FORD HAS NOT REMEDIED AND IS A SAFETY CONCERN WHEN ONE HAS TO HOLD THE DOOR SHUT WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172564January 28, 2019
STRUCTURE:BODY
DOOR LATCH DOESN'T WORK/KEEP DOOR CLOSED WHEN IT'S BELOW FREEZING OUTSIDE. THIS ONLY OCCURS WHEN IT'S BELOW FREEZING OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172598January 28, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2018 FORD F-150. WHILE OPERATING THE VEHICLE IN COLD WEATHER, THE FRONT DRIVER AND PASSENGER DOORS WOULD NOT REMAIN LATCHED AND SECURED. THE DOORS UNLATCHED WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO STEVENS FORD (717 BRIDGEPORT AVE, MILFORD, CT) WHO INSTALLED A LUBRICATE TO THE DOORS; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172600January 28, 2019
STRUCTURE:BODY
ALL 4 DOORS ON THE VEHICLE WERE FROZEN THIS MORNING. I WAS ABLE TO REMOTE START THE TRUCK TO TRY AND WARM IT UP, BUT HAD TO TAKE AN UBER TO WORK AS THAT DID NOT WORK. I HAD THE DEALER PERFORM FIELD SERVICE ACTION 18N03 ON THE TRUCK LAST MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172374January 27, 2019
POWER TRAIN
WHEN DECELERATING FROM DRIVING SPEED, THE ENGINE SHUTS OFF AT APPROXIMATELY 5-8 MPH DISABLING THE POWER STEERING. A MESSAGE APPEARS ON THE DISPLAY "AUTO STARTSTOP MANUAL RESTART REQUIRED." TRANSMISSION MUST BE SHIFTED TO N OR P TO RESTART. VEHICLE SHUTS OFF AT SUBSEQUENT STOPS, WHILE STILL MOVING, DISABLING POWER STEERING. DISABLING THE AUTO STARTSTOP BY PUSHING THE BUTTON ON THE DASHBOARD HAS NO EFFECT ON THIS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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