Ford Explorer Complaints (1997)

1,773 consumer complaints on file.

#837988May 17, 1999
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
UPON TOUCHING GAS PEDAL VEHICLE SUDDENLY ACCELERATRED, CAUSING A COLLISION. DRIVER SUSTAINED MINOR INJURIES, AND VEHICLE WAS TOTALED. MANUFACTURER WILL BE NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#837968May 14, 1999
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR IS STICKING. THE DEALER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706478May 13, 1999
SEAT BELTS:FRONT:ANCHORAGE, SEATS
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837741May 11, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TAIL PIPE SEPARATED FROM THE MUFFLER, CAUSING VEHICLE TO MAKE A VERY LOUD NOISE. THERE IS A NOISE LIKE METAL PIECE OF OBJECT IS HANGING FROM VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837755May 11, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TAIL PIPE IS SEPARATING FROM MUFFLER, AND THE VEHICLE IS MAKING A LOUD NOISE. THERE IS METAL TYPE OF NOISE COMING FROM THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837764May 11, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TAIL PIPE SEPARATED FROM THE MUFFLER. CAUSING VEHICLE TO MAKE LOUD NOISES THERE IS SOME METAL UNDER THE VEHICLE THAT IS MAKING ALOT OF NOISE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706350May 9, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY MENTIONED FOR THIS VEHICLE. AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837409May 4, 1999
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING VEHICLE CAUGHT FIRE UNDER THE HOOD . VEHICLE WAS TOTALED. MANUFACTURER HAS NOT BEEN NOTIFIED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#706242May 4, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
HAVE HAD A INTERMITTENT VALVE TAP SINCE A RECALL WAS DONE ,IT'S GETTING PROGRESSLY WORSE. DEALER HAS REPLACED TAPPETS ONCE AND THE TIMING CHAIN TENSIONER THINKING IT WAS THAT .NOW I SEE TWO TSBS' NHTSA #SB051948 AND #SB051128 AND WAS WONDERING IF THEY MIGHT APPLY AND CAN I DO ANYTHING TO GET THE PROBLEM RESOLVED ? THANKYOU FOR ANY HELP ,SHANNON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706149May 1, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
REPEATED FAILED ATTEMPS TO CORRECT PING/TICK WHEN ENGINE IS BELOW 30 DEGREES F
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545278April 27, 1999
VEHICLE SPEED CONTROL:SPRINGS
VEHICLE EXPERIENCED SUDDEN ACCELERATION DUE TO FAILURE OF A BROKEN THROTTLE RETURN SPRING. (ATTORNEY FOR CONSUMER). MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706032April 27, 1999
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837072April 26, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
UPON STARTING THE EXPLORER FUEL GAUGE DROPS DOWN FROM HALF TANK TO EMPTY. AFTER ABOUT 10 MINUTES THE FUEL GAUGE SHOWS THE CORRECT AMOUNT OF FUEL. THE FUEL GAUGE WAS REPLACED IN MARCH OF 99, AND THE FUEL PUMP WAS REPLACED ON 4/1//99. CONUSMER IS STILL EXPERIENCING A PROBLEM WITH THE EXPLORER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705933April 23, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE FAILURE DUE TO OIL PUMP DRIVE ASSEMBLY FAILURE(FORD RECALL CAMPAIGN #97B12). MANUFACTURER REFUSES TO COVER UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836986April 22, 1999
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE THROTTLE IS STICKING IN THE CLOSED POSITION. CONSUMER MUST PRESS HARD ON PEDAL IN ORDER FOR IT TO UNSTICK WHICH THEN CAUSES THE VEHICLE TO LUNGE FORWARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836846April 19, 1999
ENGINE AND ENGINE COOLING:ENGINE
WAS TRAVELING APPROXIMATELY 40MPH WHEN VEHICLE STALLED. TOOK TO DEALER & INFORMED DEFECTIVE ENGINE & NEEDED TO BE REPLACED. HAD NO ANTI-FREEZE. RECEIVED ANOTHER ENGINE OFF MANUFACTURING LINE. ENGINE LASTED 2 WEEKS. HAD PAID HALF. THE 3RD ENGINE REPLACED FREE. THERE IS SOME STALLING IN THIS ENGINE AS WELL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836731April 14, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHEN PUTTING GAS INTO THE GAS TANK, THE PUMP WILL SHUT OFF AND THE GAS WILL SPILL OUT. IT TAKE'S FIVE TIMES AS LONG TO GET GAS INTO TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705626April 14, 1999
VEHICLE SPEED CONTROL
THERE IS A RECALL FOR THE SPEED CONTROL ON '97 EXPLORERS (NHTSA #9054 & 9047). FORD HAS NOT INCLUDED MY VEHICLE; HOWEVER, MY CAR SUFFERS FROM THE SPEED CONTROL PROBLEM DESCRIBED IN THE RECALLS. HOW DO I MAKE FORD FIX THIS PROBLEM. (99V-062001) DENIED REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836578April 7, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN ENGINE IS WARM AND VEHICL IS AT A STOP, DRIVER ATTEMPTS TO ACCELERATE HARD TO GET INTO TRAFFIC THE ENGINE WILL STALL OR HESITATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705283April 4, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAS BEEN BROUGHT BACK TO DEALER SEVERAL TIMES WITH SAME COMPLAINT, DEALER COMPLIES ,HAS ACKNOWLEDGED FORD HAS PROBLEMS. HOWEVER, NOTHING HAS BEEN DONE THAT SEEMS TO RECTIFY THE PROBLEM. VEHICLE HAS HAD PROBLEM SINCE THE FIRST YEAR, AND IT CONTINUES TO GET WORSE. INVESTIGATION CONTROL NUMBER WAS ISSUED #118268BH (11/30/98). RAMP FORD HAS BEEN HELPFUL TO US IN THIS MATTER, BUT IT SEEMS THAT FORD HAS NOT PROVIDED THE DEALERSHIP WITH A WAY TO FIX THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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