Ford Expedition Complaints (2000)

890 consumer complaints on file.

#10450220March 4, 2012
VEHICLE SPEED CONTROL
THE FORD EXPEDITION MODEL YEAR 2000 WAS PARKED IN THE GARAGE FOR APPROXIMATELY 3 HOURS ON THE EVENING OF FEBRUARY 13,2012. THE FAMILY WENT TO BED AND WAS AWAKENED AROUND 8:30PM BY A POLICE OFFICER WHO HAD KICKED THE FRONT DOOR OF THE RESIDENCE IN TO INFORM US OUR GARAGE WAS ON FIRE. THE SMOKE HAD NOT YET ENTERED THE HOME BUT SOME FUMES WERE THOUGHT TO BE COMING THROUGH THE DUCT SYSTEM CAUSING US TO SLEEP MORE DEEPLY. WE GOT OUT OF THE HOUSE AND CROSSED THE STREET BY THAT TIME THE GARAGE WAS FULLY ENGAGED IN FLAMES. THE METAL GARAGE DOORS MELTED WITH THE HEAT. LATER WHEN THE FIRE WAS PUT OUT THE FIRE CHIEF DID AN INVESTIGATION TO SAY THE FIRE ORIGINATED IN THE FORD BEHIND THE LOCATION OF THE BATTERY. THE INSURANCE COMPANY SENT OUT SPECIALISTS WHO SAID IT WAS THE SPEED CONTROL MODULE THAT WAS THE CAUSE OF THE FIRE. MY FAMILY HAS BEEN DISPLACED FOR 3-6 MONTHS WHILE REPAIRS ARE DONE TO THE HOUSE. BOTH OF OUR VEHICLES WERE IN THE GARAGE AND WERE A TOTAL LOSS FROM THE FIRE. THE OWNER OF THE VEHICLE WAS A CARPENTER AND LOST ALL OF HIS TOOLS FROM THE FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10441462December 28, 2011
AIR BAGS
MY HUSBAND WAS INVOLVED IN A ROLLOVER ACCIDENT ON HIS WAY TO WORK. HIS AIR BAGS DID NOT GO OFF. THANK GOD NO ONE ELSE WAS INJURED OR KILLED. HE HAS BRUISED RIBS, A HEAD INJURY, CONCUSSION AND ABRASIONS ON HIS HEAD. HE HAD BRUISES AND SCRATCHES ON HIS NECK. HE HAD BRACED HIMSELF ON THE STEERING WHEEL, HOPING THE AIR BAG WOULD GO OFF AND NEVER DID. FORD TOOK THE CLAIM BUT HAVE NOT HEARD FROM THEM THUS FAR. WE HAVE HEARD THIS IS NOT THE FIRST TIME AIR BAGS HAVE NOT GONE OFF. HE IS LUCKY TO BE ALIVE. THE VEHICLE IS TOTALED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10440635December 20, 2011
ELECTRICAL SYSTEM, VISIBILITY, EXTERIOR LIGHTING
MULTIPLE INSTANCES FOLLOWING RAIN OF: VEHICLE TURNS OVER BUT WILL NOT START. REMOVING THE KEY ANY OF THE FOLLOWING WILL OCCUR- HEATER FAN BLOWER COMES ON AND WILL ONLY GO OFF WITH THE KEY IN AND IN THE ON POSITION. LIGHTS MAY OR MAY NOT COME ON. RADIO MAY OR MAY NOT COME ON. ALL THIS WITH KEY OUT, VEHICLE EMPTY AND CLOSED. SOMETIMES BLOWER WILL COME ON IN EMPTY VEHICLE. IF THE CAR STARTS SOMETIMES THE WIPERS WILL NOT WORK, THE HORN WILL NOT WORK, RADIO WILL NOT WORK, LIGHTS WILL NOT WORK OR BLINKERS GO ON. ANY OR ALL OF THIS MAY OCCUR. SOMETIMES AND ODER LIKE BURNING OR SOUR GAS WILL OCCUR. IF THE RAIN QUITS AND THE VEHICLE SITS FOR MINUTES TO HOURS ALL THESE SYMPTOMS GO AWAY. I HAVE PULLED THE LOWER KICKER PANEL ON THE DRIVERS SIDE AND FOUND EVIDENCE OF WATER BELOW THE GEM NEAR THE EDGE OF THE CARPET. I BELIEVE THIS TO BE THE PROBLEM REPORTED BY MANY AS THE WATER ENTERING FROM THE WINDSHIELD AND SHORTING AT THE GEM FUSE CONNECTION. I AM CONTACTING THE DEALER, IF THEY WILL NOT TAKE CARE OF IT I WILL HAVE A WINDSHIELD REPLACEMENT COMPANY TRY TO RESEAL AND EXAMINE FOR LEAKS. THIS APPEARS TO BE POTENIALLY DANGEROUS IF ENGINE WOULD DIE WHILE DRIVING, LIGHT GO OUT OR WIPERS STOP WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432398October 21, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT THE DOORS WOULD UNLOCK INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. IN ADDITION, THE INTERIOR AND DASHBOARD LIGHTS WOULD ILLUMINATE AT ANY TIME WHILE THE VEHICLE WAS TURNED OFF. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 115,000. UPDATED 11/25/11 *BF UPDATED 11/30/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429368October 10, 2011
VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM
I HAVE A 2000 FORD EXPEDITION THE PAST 3 DAYS WE HAVE HAD HARD RAINS. I WENT OUT TO MY CAR AND FOUND THAT THE FLOOR ON BOTH THE DRIVERS SIDES AND PASSENGER SIDE OF THE SUV WAS FLOODED. MY RADIO WAS ON THE CAR WAS NOT. THE DASH LIGHT WERE GOING CRAZY. I STARTED THE CAR TO MOVE IT SO THAT I COULD GET IT NEAR AN OUTLET TO USE THE WET VAC TO REMOVE THE WATER AND THE WIPERS WOULD NOT WORK. I REMOVED THE WATER FROM THE FLOORS AND WHEN I WENT TO MOVE MY EXPEDITION IT WOULD NOT START IT SEEMS THAT IT IS LEAKING FROM THE WINDSHIELD. I NOTICED THAT THERE ARE ALOT OF COMPLAINTS ON WATER LEAKAGE ON EXPEDITIONS. NOW I AM WORRIED THAT THE WATER MAY HAVE SHORTED OUT THE ELECTRICAL SYSTEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426559September 21, 2011
SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC)
I THOUGHT WHEN I BOUGHT THIS CAR THAT I WOULD HAVE A VEHICLE TO TAKE MY SON TO GET HIS CHEMOTHERAPY BUT I THOUGHT WRONG! IT STARTED WITH THE AIR SUSPENSION THAT DROPPED TO THE GROUND WHEN MY SHOCKS GAVE OUT AND THE REAR AIRBAGS COULDN'T HOLD THE WEIGHT OF THE VEHICLE BUT I WAS SITTING IN THE CAR RIDER LINE AT MY SON'S SCHOOL AT A DEAD STOP WHEN THEY DECIDED TO GO. (SO MUCH EASIER TO LOOK THE FOOL) WE THEN FOUND HOSES THAT HAD CORRODED APART THAT WERE VACUUM HOSES AND THINKING THAT WAS THE PROBLEM WE FIXED THEM. IT WASN'T THE PROBLEM. I DIDN'T KNOW THEN THAT MY SHOCKS WERE COMPLETELY GONE UNTIL WE WERE JACKING UP THE CAR AND REMOVING THE BACK TIRES TO INSPECT THE AIRBAGS BETTER WHEN WE SAW THAT THE RUST HAD COMPLETELY TAKEN OVER THE WHOLE UNDER CARRIAGE. NOW I HAVE FRONT & REAR TRAILING ARMS THAT HAVE NUMEROUS HOLES FROM THE RUST EATING THROUGH THEM, ALONG WITH THE FUEL TANK STRAPS THAT HAVE ALMOST ROTTED THEMSELVES LOOSE, AND ALMOST COMPLETELY BROKEN BALL JOINTS. I WANT TO KNOW WHO IS COMING TO TAKE MY SON TO GET HIS CHEMO SINCE I DON'T HAVE THE MONEY TO RUN OUT AND BUY A NEW CAR? I GIVE MY CASH TO FORD TO KEEP MY CAR AFLOAT. I HAVE HAD THIS CAR FOR 10 MONTHS AND I OWE $2800 BUT THE THING IS THAT IT COST MORE FOR ME TO FIX EVERYTHING AND REPLACE ALL DRY ROTTED LINES, RUST, ECT AND BUY COIL SPRINGS WHICH I HEAR NOW HAVE AS MANY PROBLEMS. IS FORD GOING TO PAY FOR MY SON A NEW CAR SINCE IT IS LIKE THIS ONE WOULD BE TOTALED SINCE IT COST MORE TO FIX THAN IT'S WORTH? NO, THEY DON'T CARE AND I HOPE WHEN THEY GO HOME AFTER READING THIS THEY CAN LOOK THEIR OWN CHILD IN THE FACE KNOWING THAT MY SON DOESN'T HAVE A RIDE TO CHEMO 30 MILES AWAY! I GUESS IT WILL TAKE WRECKING MY CAR ACCIDENTALLY AND KILLING THE CHILD I FOUGHT FOR 10 YRS TO KEEP ALIVE FOR INSURANCE TO PAY FOR IT OR IS FORD GOING TO HAVE HEART DOING THE RIGHT THING BY RECALLING THE THINGS THEY KNOW IS THEIR FAULTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421939August 22, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINES FAILED AND LOST 90% OF BRAKE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420778August 19, 2011
SUSPENSION:REAR
WE HAVE A 2000 FORD EDDIE BAUER EXPEDITION WITH 111,000 MILES. WE PURCHASED NEW &IT HAS BEEN GARAGED KEPT & ALWAYS WASHED AT THE CAR WASH AFTER A SNOW STORM. TOOK THE TRUCK FOR INSPECTION ON 8/15/11 AND WAS TOLD BY THE MECHANIC TO STOP DRIVING THE VEHICLE IMMEDIATELY DUE TO FAILURE OF THE LOWER CONTROL ARMS. WE WHERE ADVISED IF THE CONTROL ARMS BROKE A SERIOUS ACCIDENT COULD OCCUR, ESPECIALLY @ HIGHWAY SPEEDS. THE UPPER CONTROL ARMS ARE BEGINNING TO SHOW SIGNS OF CHIPPING OF THE POWDER COATING WHICH WILL MORE THAN LIKELY LEAD TO PREMATURE FAILURE. WE HAVE RESEARCHED THIS ISSUE ON LINE & FOUND THAT THERE ARE OTHERS WHO ARE ALSO EXPERIENCING THE SAME ISSUE WITH THE RUSTING OF THE LOWER CONTROL ARMS. THE TRUCK IS NOW SITTING IN OUR GARAGE & WE ARE WAITING FOR DELIVERY OF THE BOTH THE LOWER & UPPER CONTROL ARMS. SEEMS LIKE THERE IS SOME SORT OF RUST ISSUES W/ THEM FOR THOSE OF US WHO LIVE IN THE SNOW BELT REGION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413341July 18, 2011
STRUCTURE:BODY
BODY RUST AND ROT, ALONG THE ROCKER PANELS, BOTTOMS OF ALL DOORS AND RADIATOR SUPPORT. THIS WAS POINTED OUT TO LOCAL FORD DEALER WHERE PURCHASED, RESPONSE WAS IT WASN'T OUTER BODY RUST THRU, SO NO COVERAGE. THE RUST HAS PROGRESSED THAT ALL THE BOTTOM OF THE DOORS ,ROCKER PANELS AND RADIATOR SUPPORT HAVE RUSTED AWAY. I HAVE NOTICED THIS PROBLEM ON MANY OTHER EXPEDTIONS. IT SEEMS TO AFFECT THE 2000 MODEL YEAR ONLY. I HAVE MANY OTHER , OLDER AND HIGHER MILEAGE FORDS WITH A LITTLE OR NO RUST AT ALL. I DON'T THINK THE VEHICLE WILL PASS THE NEXT INSPECTION AND THIS HAS MADE THE VEHICLE WORTHLESS FOR TRADE OR SELLING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412214July 14, 2011
VEHICLE SPEED CONTROL
2000 FORD EXPEDITION WAS TOTALED DUE TO A FAULTY CRUISE CONTROL SWITCH. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10398324April 30, 2011
ELECTRICAL SYSTEM
I WENT APPROX. 3 MILES WHEN SMOKE STARTED TO COME OUT OF THE HEATING VENTS IN MY 2000 FORD EXPEDITION. A FEW SEC. AFTER THE TRUCK BEGAN TO SMOKE FLAMES WERE STARTING TO COME OUT OF THE AREA BY THE DRIVERS SIDE FEET. UNDER THE DASH. MY HUSBAND PUT OUT THE FIRE AND SUSTAINED SEVERE 2ND DEGREE BURNS ON HIS FORE ARM HAND WRIST AND CHIN. HE WAS ABLE TO SEE THE FIRE STARTED BY CORRODED WIRES UNDER THE KICK PLATE. ALL THE WIRES HAVE MELTED AND NOW 4X4 ISN'T WORKING WINDOWS ARE NOT WORKING LIGHTS INSIDE OF TRUCK STAY ON HEADLIGHTS STAY ON NO TAIL LIGHTS NO DASH LIGHTS POWER WINDOWS AND DOOR LOCKS NO LONGER WORK, SPEAKER ON DRIVER SIDE DOES NOT WORK. HAZARD LIGHTS DO NOT BLINK THEY JUST STAY ON. TEMP IN THE TRUCK READS 140 DEG. F. WE HAVE NOT YET HAD THIS LOOKED AT. I HAVE AN APPT WITH A FORD GARAGE ON MONDAY TO SEE IF THIS WAS A RECALL ISSUE. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10397729April 20, 2011
ELECTRICAL SYSTEM
WE BOUGHT THIS VEHICLE IN FEBRUARY 2010 IT RAN PERFECTLY UNTIL WE GOT THE FIRST SNOW OF THE YEAR AND THEN WE STARTED HAVING MAJOR ELECTRICAL PROBLEMS. IT STARTED OUT JUST THE WARNING LIGHTS WOULD BLINK, THEN THE RADIO WOULD SHUT OFF IN DRIVE BUT COME BACK ON IN PARK. THEN THE WIPERS WOULD NO LONGER WORK OR THE HEADLIGHTS! SO WE PARKED IT FOR ABOUT A MONTH, THE SECOND DAY THE RADIO AND HEATER CAME ON WITHOUT THE KEYS EVEN BEING IN THE VEHICLE SO WE HAD TO DISCONNECT THE BATTERY! WE LET IT SIT WITH THE BATTERY DISCONNECTED FOR AWHILE THEN TRIED IT AGAIN. THE SUV RAN GREAT FOR ABOUT 8 WEEKS THEN IT SNOWED AGAIN AND IT SUDDENLY STARTED TRYING TO START ITSELF AND WE DO NOT HAVE REMOTE START!!! NOW IT DOES IT EVERY TIME YOU SHIFT, START IT, OR WHENEVER IT IS PARKED IT JUST STARTS CRANKING AWAY!! I NOW HAVE SMOKE COMING FROM SOMEWHERE BEHIND THE FUSE BOX! THE FUSES ARE ALL GOOD AND I CAN'T SEE ANY PROBLEM WITH THE WIRING... I HAVE TALKED TO SEVERAL PEOPLE WHO HAVE HAD THESE EXACT SAME ISSUES WITH THIS MODEL OF EXPEDITION AND NONE OF THEM HAVE BEEN ABLE TO FIGURE OUT WHAT THE PROBLEM IS EVEN AFTER SPENDING THOUSANDS OF DOLLARS... AND FORD IS REFUSING TO ISSUE A RECALL... SO WHAT ARE WE TO DO AS CONSUMERS WHEN WE ARE ASSURED THE VEHICLES WE BUY ARE SAFE AND THEY TURN OUT TO BE THE EXACT OPPOSITE!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396574April 17, 2011
ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL, STRUCTURE
WELL FIRST IT WAS THE HORN THAT HAS BEEN REPLACED SEVERAL TIMES AND NOW ALL OF THE SUDDEN CRUISE CONTROL DOESN'T WORK. I WAS ANNOYED ABOUT THE HORN, BUT NOW THE CRUISE CONTROL... SEEMS LIKE SOMETHING IS WRONG WITH THAT HORN AND CRUISE CONTROL SET UP.... AND I WAS WONDERING ABOUT THE PAINT BECAUSE IT IS ALSO PEALING LIKE CRAZY... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395848April 14, 2011
AIR BAGS:SIDE/WINDOW
DRIVER SIDE CURTAIN AIR BAG DEPLOYED. AFTER RETURNING TO THE PARKED VEHICLE, I SHUT THE DRIVER'S SIDE DOOR, INSERTED THE KEY TO START THE VEHICLE AND THE INSTANT I TURNED THE KEY THE DRIVER'S SIDE CURTAIN AIR BAG WENT OFF, CAUSING A MASSIVE ABRASION ON THE TOP SURFACE OF MY LEFT ARM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395936April 14, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION EDDIE BAUER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SITTING IDLE WHEN IT CAUGHT ON FIRE. THE FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE AND ADVISED THAT THE ORIGIN WAS AT THE ENGINE. A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL) AND SHOULD HAVE BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10392435March 22, 2011
ELECTRICAL SYSTEM
WINDSHIELD WIPERS, DASH LIGHTS, 4X4, DOOR LOCKS, INTERIOR LIGHTS, SOUND SYSTEM, ALL OPERATE INTERMITANLY AFTER RAIN OR SNOW. HEATER FAN COMES ON AFTER TAKING KEY OUT. MECHANIC ESTIMATES $1000 TO REMOVE FUSE PANEL AND REPLACE. SAID WINDSHIELD HAS LEAKED AND CAUSED WATER DAMAGE IN FUSE BOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386094March 1, 2011
TIRES, TIRES:SIDEWALL
DRIVE A 2000 FORD EXPEDITION WITH YOKOHAMA GEOLANDER H/T S P265/70R17 AND HAD BLOWOUT OF ONE TIRE ON THE INSIDE SIDEWALL. EXTENDED OVER 15 INCHES AND WAS CLOSE TO THE RIM AS EVIDENCED IN MOST BLOWOUTS. THE CAR WAS PARKED FOR ABOUT 2 HOURS AFTER A TIRE ROTATION WHEN IT RUPTURED ABRUPTLY. RESULTED IN A TEAR OF ABOUT 12 INCHES AND THEN ENDED IN AN EXTENSION TO THE TREAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380980February 7, 2011
SEAT BELTS
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE OPERATING THE PASSENGER SIDE SEAT BELTS ON THE SECOND AND THIRD ROW SEATING, THE CONTACT NOTICED THE SEAT BELT RETENTION SYSTEMS WERE NOT FUNCTIONING. THE SEAT BELTS WOULD NOT TIGHTEN AND HOLD IN PLACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380766February 4, 2011
SUSPENSION:REAR
WHILE DRIVING VEHICLE AT 15 MPH HEARD A CLUNK UNDER THE VEHICLE. STOPPED AND WHEN TRYING TO MOVE HEARD A LOUD POPPING/GRINDING SOUND. VEHICLE WAS TOWED TO FORD REPAIR SHOP. MECHANIC DOCUMENTED THAT BOTH REAR LOWER TRAILING ARMS HAD RUSTED ALL THE WAY THROUGH AND WERE BROKEN. MECHANIC ALSO NOTED THAT BOTH REAR UPPER TRAILING ARMS WERE VERY RUSTY. BOTH UPPER AND LOWER REAR TRAILING ARMS WERE REPLACED. OLD PARTS ARE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378791January 26, 2011
SUSPENSION:REAR
THE LOWER CONTROL ARMS ON THE REAR SUSPENSION HAVE EXCESSIVE RUST AND THEY BREAK OFF WITH ENGINE TORQUE OR THROTTLE. THE DRIVE SHAFT BREAKS OFF WHEN THE REAR AXLE ROTATES AND THIS LOCKS UP THE REAR AXLE, AND ALSO SNAPS THE EMERGENCY BRAKE CABLE. THE DAMAGES ARE UP TO 3500.00 DOLLARS AND CLIMBING. THIS IS HAPPENING ON ALL VEHICLES WHERE THE NEW ROAD SALT IS USED IN EXCESS. THIS SHOULD BE A MAJOR RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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