Ford Expedition Complaints (2000)

890 consumer complaints on file.

#888404May 16, 2001
STRUCTURE:BODY
WHEN FORD MANUFACTURED VEHICLE THERE WAS NO STABALIZER INSTALLED IN ROOF OF VEHICLE. NOT INSTALLING STABILIZER, CAUSES A LOUD BOOMING NOISE TO BE HEARD WHEN WINDOWS ARE ROLLED UP, AND ROOF OF VEHICLE IS CAPABLE OF BEING PRESSED DOWN. DEALERSHIP IS NOW IN POSSESSION OF VEHICLE, AND IS GOING TO TAKE TOP HALF OF VEHICLE OFF AND INSTALL A STABALIZER, THEN, REWELD COMPONENTS OF VEHICLE BACK TOGETHER. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745252May 12, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
OWNED THE CAR FOR TEN MONTHS. DURING THIS PERIOD, THE VEHICLE REPEATLY LOOSES POWER WITHOUT NOTICE. LATELY THIS HAS BECOME A SAFETY PROBLEM. WHILE DRIVING SOUTH ON I-75 AND THE INTERSECTION I-475 (HAULING TRAVEL TRAILER) THE TRUCK LOST POWER UP A SLIGHT INCLINE. TRUCK DOWNSHIFTED 2 GEARS AND ENGINE SHOT TO 4500RPM, WHILE THE SPEED DROPPED FROM 65 TO 40MPH IN LESS THAN 100 YARDS. 18 WHEELERS SWERVED TO AVOID HITTING US FROM THE REAR OF THE CAR. IN THE PAST TEN MONTHS THE CAR ALSO EXHIBITS OTHER ANOMOLIES, SUCH AS SEATS AND MIRRORS MOVE AND LOOSE THEIR POSITION WITHOUT COMMAND FROM THE REMOTES. ONCE THIS HAPPENS, COMPUTER MUST BE RESET. OTHER ANOMOLIES THAT HAPPEN IN CONJUNCTION WITH THE MIRRORS AND SEATS ARE THE REVERSE SENSORS FAIL TO WORK PROPERLY, AND THE ALARM ACTIVATES. VEHICLE HAS BEEN TURNED OVER TO THE DEALER NO LESS THAN 8 TIMES WITHOUT SUCCESS IN FINDING THE PROBLEM.... HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887972May 10, 2001
TIRES:TREAD/BELT
PE00 048 ; CONSUMER WAS TRAVELING ABOUT 70MHP ON HIGHWAY AND HEARD A NOISE. HE WAS ABLE TO PULL OVER TO THE SHOULDERS, AND NOTICED THAT LEFT REAR TIRE TREAD SEPARATED. FIRESTONE, WILDERNESS AT, P25570R16, DOT W2CUIRD160. CONSUMER WILL CONTACTED FIRESTONE. THERE WAS NO ACCIDENT. *AK CONSUMER STATES TIRES HAVE SINCE BEEN RECALLED, LOCAL DEALERSHIP INITIALLY REFUSED TO REPLACE ALL FOUR TIRES, THE SIDEWALL IS DETACHED FROM THE TREAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745091May 9, 2001
VEHICLE SPEED CONTROL
ON 5/3/01, AT APPROX. 2:40 PM, I WAS DRIVING NORTH ON 10TH(AMSTERDAM) AVE IN MANHATTAN IN RELATIVELY LIGHT TRAFFIC AT APPROX 20-25MPH. AS I CROSSED THE INTERSECTION OF AMSTERDAM & 58TH ST, MY VEHICLE SUDDENLY BEGAN TO ACCELERATE UNCONTROLLABLY TOWARD A HIGH RATE OF SPEED. STANDING ON THE BRAKE PEDAL WITH ALL MY WEIGHT ONLY MANAGED TO SLOW THE VEHICLE TO PERHAPS 30MPH, WITH ENGINE RACING AS IF THE GAS PEDAL WERE PUSHED TO THE FLOOR, WHEN OBVIOUSLY THERE WAS NO PRESSURE BEING APPLIED TO IT AT ALL. AS I CROSSED THE INTERSECTION OF 59TH ST, I MANAGED TO GENTLY EASE THE GEARSHIFT LEVER INTO NEUTRAL. THIS COMBINED WITH MY CONTINUOUS PRESSURE ON THE BRAKE BROUGHT THE VEHICLE TO NEARLY A STOP, WITH THE ENGINE STILL RACING. THE INSTANT FORWARD MOTION CEASED, THE VEHICLE LURCHED INTO REVERSE, WITH THE GEARSHIFT STILL IN THE NEUTRAL POSITION. THE VEHICLE THEN BEGAN TRAVELING BACKWARDS, ONCE AGAIN AT THE SAME HIGH RATE OF ACCELERATION. STILL STANDING ON THE BRAKE PETAL, I SWITCHED THE IGNITION OFF. A SPLIT SECOND SECOND LATER, THE RIGHT REAR QUARTER OF THE VEHICLE SLAMMED INTO AN AMBULANCE, AT A SPEED OF PERHAPS 30-35 MPH. FROM THE BEGINNING OF THE INCIDENT UNTIL THE END, I TRAVELLED ABOUT 500 FEET FORWARD AND 120 FEET IN REVERSE, CONTINUOUSLY MAINTAINING MAXIMUM PRESSURE ON THE BRAKE PETAL. MY VEHICLE IMPACTED THE AMBULANCE AT THE STRONGEST PART OF ITS STRUCTURE, THE CURVED, STEEL REINFORCED FRONT CORNER OF THE AMBULANCE "BOX". HAD THE AMBULANCE BEEN 2 FEET FURTHER BACK, THE DRIVER WOULD HAVE BEEN KILLED INSTANTLY. THERE WERE 3 EMT'S IN THE FRONT OF THE AMBULANCE, AND NO PASSENGER OR PERSONEL IN THE REAR. ALL OF THEM SAW EXACTLY WHAT I HAVE DESCRIBED, AND I AM SURE THEIR STATEMENTS ABOUT THE MOVEMENTS OF MY VEHICLE WILL CORROBORATE MY DESCRIPTION OF THE ACCIDENT. I WAS EXTREMELY FORTUNATE TO IMPACT A VEHICLE WITH ENOUGH MASS TO STOP THE MOMENTUM OF MY 2 1/2 TON SUV. HAD I IMPACTED SMALLER PASSENGER VEHICLES OR PEDESTRIANS, MANY PEOPLE COULD HAVE BEEN KILLED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#886760April 25, 2001
TIRES:TREAD/BELT
PE 00 020/TREAD SEPARATION: LEFT REAR TIRE EXPERIENCED A RIPPLE AND A BUBBLE ON SIDEWALL WHILE TRAVELING AT 70 MPH ON A 2000, FORD, EXPEDITION; ORIGINAL EQUIPMENT, TIRE SIZE P255/70R16, DOT# UNAVAILABLE. FIRESTONE NOTIFIED, AND INFORMED CONSUMER THAT IT WAS NOT COVERED UNDER A RECALL. TIRE WAS AVAILABLE FOR ANALYSIS. *AK CONSUMER STATES ALL TIRE WERE FOUND TO HAVE RIPPLES ON THE SIDEWALLS AFTER FURTHER INSPECTION, FIRESTONE REPLACED TIRES WITH BRIDGESTONE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744402April 23, 2001
UNKNOWN OR OTHER
DEAL CLAIMED ASHT RAY MELTED INSIDE DUE TO A CIGAR -- NO JOKE, BUT REFUSED TO REPLACE THE WARRANTY ITEM OR REPORT THE DEFECT TO FORD MOTOR COMPANY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744378April 22, 2001
SERVICE BRAKES, HYDRAULIC:POWER ASSIST, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I AM CONCERNED WITH THE FAULTY MECHANICS ON THIS VEHICLE. I HAVE HAD THIS PROBLEM HAPPEN TWICE NOW SINCE OWNING THIS VEHICLE. ON JAN 27-2001, I WAS COMING OFF THE 5 FWY AND LOST ALL POWER OF BRAKES. I HAD TO DOWNSHIFT TO 1ST GEAR TO GET MY VEHICLE TO STOP, ALMOST CAUSING A SERIOUS ACCIDENT AT BEACH BLVD. 2ND TIME, I WAS TRAVELING ON THE 91 FWY AT APPROX 70 MPH WHEN MY VEHICLE STARTED SWERVING AND BECAME VERY BUMPY. I HAD TO VEER OFF THE FWY IN A STATE OF SHOCK AND DANGEROUS MATTER. WHEN I STOPPED, MY TRUCK DROPPED IN THE FRONT RIGHT AREA. I GOT OUT TO LOOK AND SAW THAT THE WHEEL HAD COME OFF AND WAS LEANING INTO THE INSIDE OF MY TIRE WELL. I AM NOW AFRAID OF DRIVING THIS VEHICLE AND REPORTING IT TO YOU SO YOU CAN LOOK INTO IT. PLEASE FOLLOW UP WITH ME AS TO YOUR ACTIONS AND AS TO WHAT ACTIONS I NEED TO DO TO TAKE CARE OF THIS MATTER. THIRD STRIKE USUALLY ENDS UP IN ***DEATH*** I DO NOT WANT TO BE PART OF STATISTICS OR WANT TO HEAR OF ANY OTHERS GETTING HURT BECAUSE OF THIS MALFUNCTION. THANK YOU DEAN AUGHENBAUGH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884981April 3, 2001
VEHICLE SPEED CONTROL:LINKAGES
VEHICLE ACCELERATED SUDDENLY TO FULL SPEED WHEN SHIFTING INTO GEAR, RESULTING IN AN ACCIDENT. DEALERSHIP HAS NOT LOOKED AT VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#884823April 2, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CENTER ROW PASSENGER'S SIDE SEAT BELT DOESN'T LOCK. LOCK WAS DEFECTIVE FROM MANUFACTURER. COST WILL BE COVERED UNDER WARRANTY.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884673March 30, 2001
SUSPENSION
WHENEVER DRIVING AT HIGH SPEEDS VEHICLE WILL VIBRATE UP AND DOWN THE HIGHWAY.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884602March 29, 2001
TIRES:TREAD/BELT
PE00 020; CONSUMER WAS TRAVELING ABOUT 10MPH ON A SIDE STREET COMING TOWARDS A INTERSECTION FOR A STOP SIGN. SHE CAME TOWARDS A FULL STOP, AND STARTED TO BACK UP, AND HEARD A NOISE. SHE WAS ABLE TO PULL OVER TO SHOULDERS. RIGHT DRIVER'S SIDE TIRE TREAD HAD SEPARATED. FIRESTONE WILDERNESS P255170, R16109SM/F THERE WERE NO INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#883895March 22, 2001
STEERING
A SEVERE OVERSENSITIVE STEERING WHEEL, HARDER TO CONTROL WHEN DRIVING. VEHICLE BEEN IN DEALER SHOP ON TWO OCCASIONS, AND UNABLE TO LOCATE THE PROBLEM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742311March 12, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE TRAVELING NOTICED REAR OF VEHICLE SHOOK. PULLED OVER AND NOTICED 3 OF THE LUGS: NUTS: BOLTS BROKE OFF. RIVERHEAD FORD FIX THE RIGHT WEEL (AFTER 3 DAYS) TWO WEEKS LATER THE LEFT WEEL DID THE SAME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882151March 5, 2001
TIRES:TREAD/BELT
WHILE DRIVING ABOUT 40 MPH RIGHT REAR TIRE WENT FLAT. FOUND OUT THAT TREAD WAS SEPARATING, AND ALL AIR WAS COMING FROM TIRE. FORD, EXPEDITION ,2000 P-255/70R16 DOT W20U. *AK CONSUMER HAS REPLACED ALL TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741595February 27, 2001
TIRES
I KEEP GETTING DISCONNECTED OFF MY INTERNET CONNECTION BEFORE I CAN FINISH MY COMMENT. I WILL MAIL A HARD COPY OF MY COMMENTS TO YOU. (DOT NUMBER: W2T61RE210 TIRESIZE: P265/70R17)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881462February 26, 2001
AIR BAGS:FRONTAL
FRONT END COLLISION AT 40 MPH AND AIR BAGS DID NOT DEPLOY. HUSBAND WAS INJURED. *AK VEHICLE WAS TOTALED. *SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#881178February 22, 2001
VEHICLE SPEED CONTROL
WAS DRIVING VEHICLE WHEN IT SUDDENLY ACCELERATED FOR NO REASON. HAVE BEEN TO DEALERSHIP TWICE BEFORE, BUT PROBLEM COULD NOT BE RESOLVED BY MECHANIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880984February 21, 2001
AIR BAGS:FRONTAL
WHILE DRIVING 35-40 MPH VEHICLE HIT ANOTHER VEHICLE HEAD-ON, AND NEITHER AIRBAG DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#740964February 15, 2001
TIRES:SIDEWALL
I HAD JUST GOTTEN ON INTERSTATE 71 IN OHIO & WAS GOING APPROXIMATELY 50 MPH WHEN THE RIGHT REAR TIRE BLEW OUT. WHEN I RETURNED TO NY, I SHOWED THE TIRE TO MY MECHANIC WHO SAID IT LOOKED LIKE THE SIDEWALL FAILED. I THEN WENT TO VAN KLEEK'S TIRE, FIRESTONE DEALER IN LAKE KATRINE, NY. THE TECHNICIAN AGREED THAT IT APPEARED THAT THE SIDEWALL FAILED BUT SENT ME TO THE FIRESTONE SERVICE CENTER IN WAPPINGERS FALLS TO HAVE IT REPLACED UNDER WARRANTY. HE WENT SO FAR AS TO SAY THAT THEY SHOULD REPLACE ALL FOUR TIRES BASED UPON THE PROBLEMS WITH OTHER WILDERNESS TIRES. THE FIRESTONE TECH. SAID THAT IT WAS CLEARLY A ROADHAZARD; THAT I MUST HAVE HIT SOMETHING AND THAT IT WAS NOT COVERED UNDER WARRANTY BUT THEY WOULD GIVE ME 30% CREDIT ON A NEW TIRE. I CALLED THE 800-356-4644 NUMBER IN MY FIRESTONE WARRANTY MANUAL & EXPLAINED THE SITUATION. THE REPRESENTATIVE TOLD ME THAT IF I WAS NOT SATISFIED WITH THIS STORE'S ASSESMENT, I SHOULD GO TO ANOTHER FIRESTONE STORE IN NEWBURGH OR MIDDLETOWN. I DECLINED & RETURNED TO VAN KLEEK'S THE FOLLOWING DAY. I WAS CHARGED $130 FOR A REPLACEMENT TIRE, EVEN THOUGH THEY FOUND NO PUNCTURES OR OTHER DAMAGE TO THE TREAD OR EVIDENCE OF ROADHAZARD. I STILL HAVE THE TIRE & WOULD LIKE TO HAVE IT INSPECTED BY A UNBIASED PROFESSIONAL. *AK (DOT NUMBER: VNCU1RD499 TIRESIZE: P255/70R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740930February 15, 2001
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:ANCHORAGE
MAJOR FRONT END COLLISION. SEAT BELT WAS ON - DRIVER SOLE OCCUPANT. AIR BAG DID NOT DEPLOY. FORD WAS NOTIFIED, AND TO DATE HAS DONE NOTHING TO EXPLAIN WHY THE AIRBAG DID NOT DEPLOY. VEHICLE IS AVAILABLE FOR INSPECTION, BUT FORD HAS NOT CHOSEN TO LOOK AT IT, AND CANNOT OFFER ANY REASON WHY THE AIRBAG WOULD NOT DEPLOY IN SUCH A CRASH. DRIVER STRUCK CHEST ON STEERING WHEEL, AND IT IS BELEIVED SEAT BELT DID NOT TIGHTEN EITHER. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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