Ford Expedition Complaints (2000)

890 consumer complaints on file.

#899032November 13, 2001
STRUCTURE:BODY:DOOR
WHILE CHILD WAS OPENING OUTSIDE DOOR BY HANDLE CHILD'S TWO FINGERS GOT CAUGHT BY INSIDE OF HANDLE AND WERE CUT. *AK *YH
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#754028November 2, 2001
SUSPENSION, VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:CRUISE CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
SINCE PURCHASING THIS VEHICLE IN MARCH 2000, WE HAVE HAD PROBLEMS WITH ROUGH IDLING, TRANSMISSION NOT WANTING TO SHIFT, FRONT END CLUNKING, REAR END SUSPENSION AND SUDDEN ACCELERATION. EXTENSIVE REPAIRS HAVE BEEN DONE ON THIS VEHICLE, INCLUDING REPLACING THE TRANSMISSION, YET NONE OF THE ABOVE ITEMS HAVE BEEN REPAIRED. IT IS EXTREMELY DANGEROUS TO BE DRIVING A VEHICLE WHEN SUDDENLY IT WILL ACCELERATE AND DRIVE ON ITS OWN. THE CAR CAN DRIVE AT 50 - 60 MPH FOR SEVERAL MILES WITHOUT STEPPING ON THE ACCELERATOR. WHEN STOPPED AT A TRAFFIC LIGHT YOU HAVE TO LISTEN TO THE ENGINE, WATCH THE RPM'S AND BE READY TO PUT THE CAR INTO NEUTRAL AND PUSH FORCEFULLY ON THE BRAKES TO KEEP THE CAR FROM PLOWING INTO THE CAR AHEAD. LAST WEEK I PULLED INTO THE BANK PARKING LOT AND WITH NO WARNING THE CAR'S RPM'S JUMPED TO 3,000 AND I BARELY MISSED HITTING TWO PARKED CARS. IN ADDITION, THE FRONT END MAKES HARD, LOUD GRINDING NOISES, WHEN BACKING UP THE FOUR WHEEL DRIVE GOES OUT AND IT FEELS LIKE THE CAR HAS TWO FLAT TIRES. IT ALSO DOES THIS SOMETIME GOING FORWARD AND TURNING, SO IT IS DIFFICULT TO STEER WHEN IT DOES THIS. FROM THE DAY THAT THIS CAR WAS PURCHASED IT HAS IDLED LIKE AN OLD CAR THAT DESPERATELY NEEDS A TUNE UP. ALL THESE PROBLEMS STILL EXIST AFTER HAVING THE CAR BE AT THE DEALER FOR 39 DAYS THIS YEAR. BECAUSE THIS VEHICLE IS NOT SAFE, I HAVE NOTIFIED CHINO HILLS FORD, FORD AND THE ARBITRATION BOARD THAT I WANT FORD TO REPURCHASE MY VEHICLE BECAUSE IT IS NOT SAFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898400October 30, 2001
TIRES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE TRAVELING HEARD NOISE COMING FROM REAR OF VEHICLE. DEALER WAS CONTACTED, AND TECHNICIAN STATED BRAKES NEEDED TO BE REPLACED, REPAIRS WERE MADE. WHILE TRAVELING REAR TIRE (GENERAL TIRE 17 INCH, NO DOT #) HAD A BLOWOUT, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE, DRIVER SUSTAINED INJURIES. *AK *TT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#898405October 30, 2001
TIRES, POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:FRAME AND MEMBERS, STRUCTURE:BODY:DOOR, VISIBILITY:REARVIEW MIRRORS/DEVICES
WHILE PULLING OUT OF A PARKING SPACE AT LOW SPEED CONSUMER HEARD A POPPING NOISE COMING FROM FRONT END OF VEHICLE. * AK CONSUMER STATES TRANSMISSION MAKES A CLUNKING NOISE WHEN DOWNSHIFTING, DEALER REPLACED THE MAIN CONTROL VALVE BODY, TRANSMISSION PAN GASKET, AND ACCUMULATOR PISTONS. DEALER INSTALLED BEARING STRIPS IN THE ADJUSTERS FOR THE SUSPENSION NOISE, HOWEVER LATER FOUND THE NOISE WAS COMING FROM THE LEFT FRONT FLOOR BODY MOUNT. OUTSIDE DOOR HANDLE WAS LOOSE, DEALER INSTALLED A NUT AND PANEL. TIRES MADE VIBRATION NOISES AT 65 MPH AND UP, DEALER REPLACED TWO TIRES DUE TO EXCESSIVE RUN OUT. HEAD LINER WAS SAGGING DOWN. LEFT REAR TRIM WAS LOOSE AT BACK EDGE, DEALER REPLACED. A CONNECTION WAS LOOSE AT MIRROR, DEALER SECURED. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898209October 25, 2001
TIRES:SIDEWALL
ONE OF FIRESTONE WILDERNESS AT TIRES, SIZE: P255/70R16, DOT: W2CUIRD030 ON 2000, FORD, EXPEDITION HAS CUTS IN SIDEWALL. THERE ARE APPROXIMATELY 9400 MILES ON THE TIRE, AND IT IS ORIGINAL EQUIPMENT FOR VEHICLE. CUTS HAVE AN ARC SHAPE THAT COVERS 20% OF SIDEWALL. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897997October 19, 2001
SUSPENSION:FRONT
WHILE PULLING OUT OF PARKING SPACE AT LOW SPEED CONSUMER HEARD A NOISE FROM FRONT END. DEALER HAS BEEN CONTACTED, AND REPLACED DIFFERENT PARTS, HOWEVER, PROBLEM RETURNED FEW DAYS LATER. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753424October 19, 2001
ENGINE AND ENGINE COOLING:ENGINE
NEW VEHICLE SUBMITTED TO DEALER FOR ENGINE OIL LEAK WARRANTY SERVICE AT ODOMETER 3973, 9402, 9565, AND 11,864. ALL MAJOR GASKETS REPLACED IN COURSE OF WARRANTY SERVICE. ON FOURTH WARRANTY SERVICE VISIT, PROBLEM WAS DIAGNOSED AS WARPED BLOCK. REMANUFACTURED ENGINE INSTALLED. REQUESTING DISPUTE SETTLEMENT BOARD HEARING FOR RELIEF IN THE FORM OF FULL REFUND BASED ON BREACH OF PURCHASE CONTRACT FOR NEW VEHICLE AND SUBSTANTIAL IMPAIRMENT OF MARKET VALUE RESULTING FROM INSTALLATION OF REMANUFACTURED ENGINE. SUBMITTED AS REPLACEMENT FOR ODI ID: 753031 FOR BETTER CLARITY OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753013October 9, 2001
TIRES
ALL THE TIRES I AM REPORTING WENT BAD WHILE I HAD SMALL CHILDREN IN THE VEHICLE. ALL OF THEM WENT BAD AS THE RESULT OF A SEPARATION. THEY ALL GOT BIG BUBBLES IN THEM WHERE THE TREAD SEPARATED FROM THE REST OF THE TIRE. I BELIEVE THAT THE ONLY REASON I DIDN'T HAVE A BIG ACCIDENT WAS BECAUSE I COULD FEEL THE VEHICLE WOBBLING WHEN I DROVE, DUE TO THE BUBBLE IN THE TIRE. I FIND IT VERY INTERESTING THAT THESE TIRES ALL CAME APPART AT APPX. 25000 MILES. I HAD THE FOURTH TIRE REPLACED BEFORE IT COULD GO OUT ON ME TOO.*AK (TIRESIZE: 275/6017)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753031October 9, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NEW VEHICLE DELIVERED WITH DEFECTIVE ENGINE RESULTING IN OIL LEAK NONCONFORMANCE. AFTER FOUR SERVICE VISITS TO CORRECT, REMANUFACTURED ENGINE WAS INSTALLED. PURCHASE AGREEMENT FOR WAS FOR NEW VEHICLE AND ENGINE WHICH WAS NEVER DELIVERED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896148September 10, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
CONSUMER RECEIVED NOTIFICATION OF RECALL 01V258000 CONCERNING WINDSHIELD WIPER MOTOR FAILURE, AND WAS REFUSED SERVICE BY DEALERSHIP. DEALERSHIP RAN VEHICLE ID NUMBER AND SHOWED THAT CONSUMER'S VEHICLE WAS NOT INCLUDED IN RECALL EVEN THOUGH HE RECEIVED NOTIFICATION THROUGH MAIL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562998September 7, 2001
ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY, EQUIPMENT:ELECTRICAL, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GASKET FAILED CAUSING OIL TO LEAK FROM THE VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895896September 6, 2001
SUSPENSION
SUSPENSION CAUSES THE VEHICLE TO WOBBLE OVER HIGHWAY. VEHICLE IS VERY DEFFICULT TO CONTROL. CONTACTED DEALER, AND DEALER ALIGNED VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895686September 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
VEHICLE INTERMITTENTLY JUMPS INTO 4-WHEEL LOW WHEN IN REVERSE, AND THENJUMPS IN 4-WHEEL HIGH WHEN IN DRIVE. SWITCH IS SUPPOSE TO CONTROL 4-WHEEL DRIVE ON AND OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751670September 4, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, TIRES
BOTH REAR TIRES HAD TREAD SEPARATION AND A BLOW OUT OCCURRED ON ONE OF THEM .... THE VEHICLE HAD BEEN TO THE DEALERS AND HAD BRAKE REPAIRS AT APPROX. 34,000 MILES . FROM INITIAL LEASE OF VEHICLE, THERE WERE COMPLAINTS OF ROUGH RIDE AND APPARENT TIRE PROBLEMS. THE DEALER NEVER MADE ANY OFFER TO CORRECT THE PROBLEM BUT BALANCED AND ROTATED THE TIRES. UPON TAKING THIS PROBLEM TO THEM ON 09/04/2001 THEY DISCLAIMED ANY KNOWLEDGE OR ASSISTANCE IN ADJUSTING THE OBVIOUS MALFUNCTION OF THE GENERAL TIRE WHICH BLEW OUT... UPON TAKING THE VEHICLE TO A TIRE STORE AND HAD THEM CHECK THE TIRES FOR ANY OTHER DAMAGE THEY DISCOVERED THAT ANOTHER TIRE HAD A SEPARATION OF THE TREAD AND HAD A KNOT ON THE TIRE WHICH WAS JUST BEGINNING TO WARE. ALL TIRES HAD PROPER AIR PRESSURE. I HAVE KEPT THESE TIRES FOR FURTHER INVESTIGATION AND COMPLAINT FOLLOW-UP.*AK (TIRESIZE: 275X60R17)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562816August 28, 2001
TIRES:TREAD/BELT
TWO OF THE ORIGINAL TIRES FAILED DUE TO TREAD SEPARATION. THE CONSUMER REPLACED THE REMAINING TWO AS WELL (OEM GENERAL GRABBER AW,P275 60 R 17'S) . *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895227August 27, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER WAS PULLING INSIDE OF A PARKING LOT APPLIED BRAKES AND PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. DEALERSHIP WAS AWARE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751146August 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
TRANSMISSION WENT OUT AT APPROX. 4000 MILES. FORD REPLACED TRANSMISSION UNDER WARRANTY, BUT FORD WILL NOT ACKNOWLEDGE TRANSMISSION PROBLEM WITH EXPEDITION. I FEEL TRANSMISSION SHOULD BE ON FORD RECALL LIST. I KNOW OF NUMEROUS OTHER EXPEDITION OWNERS WHO HAVE HAD TO REPLACE THEIR TRANSMISSIONS. I ALSO HAVE AN ENGINE ACCELERATION PROBLEM, WHICH FORD HAS ACKNOWLEDGED IS VERY COMMON ON THE EXPEDITION. THEY ARE SUPPOSED TO FIX IT ON 8/27/01. FORD TECH. TOLD ME IT IS VERY COMMON PROBLEM AND THEY MAY HAVE A RECALL ON IT. (THE ACCELERATION PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895048August 23, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE GOING UP A HILL WHEN FUEL IS LOW OR HALF FULL AND WITHOUT ANY INDICATION VEHICLE WOULD STALL, AND WOULD NOT RESTART UNTILE IT IS ON LEVEL GROUNDS. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750836August 21, 2001
TIRES
DEALER REPLACED FIRESTONE TIRES WITH GOODYEAR TIRES. GOODYEAR TIRES COULD NOT BE BALANCED, OR WERE OUT OF ROUND. AFTER TRYING TEN GOODYEAR TIRES THE DEALER PUT ON B F GOODRICH TIRES. THE 17" GOODYEAR REPLACEMENT TIRE IS VERY POOR QUAILTY AND CAUSES THE VEHICLE TO VIRBRATE AT HIGHWAY SPEEDS. I WILL BE SENDING NSTA COPIES OF LETTERS I WROTE TO FORD AND THE DEALERSHIP. THANK YOU. *AK (TIRESIZE: 265R70 17)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894773August 20, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WOULD SHUT DOWN PERIODICALLY/ WITHOUT ANY PRIOR WARNING. DEALER DOES NOT HAVE REMEDY. . *AK DEALER HAS REPLACED COMPONENTS TO ALLEVIATE PROBLEM, BUT STILL NO REMEDY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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