Ford Expedition Complaints (2003)

615 consumer complaints on file.

#10063755March 24, 2004
SERVICE BRAKES, HYDRAULIC
FRONT BRAKES HAD TO BE REPLACED AT 20,000; WORN DOWN TO ZERO MM. CHECKED THREE MONTHS EARLIER AND THEY WERE AT 4MM AND TOLD THEY "MIGHT" NEED TO BE REPLACED AT THE NEXT SERVICE. ROTORS HAD TO BE SANDED. EXCESSIVE BLACK BRAKE DUST ON FRONT WHEELS, DUST ALSO EVIDENT ON BACK WHEELS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062438March 17, 2004
AIR BAGS:FRONTAL
WHILE SITTING IN A PARKING LOT THE DRIVER AIR BAG DEPLOYED IN MY 2003 EXPEDITION. I HIT NOTHING AND NOTHING HIT ME. I CALLED FORD THEY HAD THE VEHICLE TOWED TO A DEALER WHO TOLD ME HE COULDN'T REPLACE THE BAG FOR THREE DAYS. I COULD EITHER STAY IN TEXAS OR CUT THE AIR BAG OFF AND DRIVE THE VEHICLE ANOTHER EIGHT HUNDRED MILES TO HOME. I CARRIED IT TO A DEALER IN BIRMINGHAM AND THEY KEPT IT FOR THREE WEEKS. I'M STILL NOT SURE WHY THE BAG DEPLOYED. WHEN THE BAG DEPLOYED IT HIT ME SO HARD IT INJURED MY LEFT ARM AND MY NECK, I HAD TO GO TO THE DOCTOR AND AM STILL TAKING ANTI INFLAMMATORY MEDICINE. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10055354March 17, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT ANY BRAKING CONDITIONS AND WHEN DEPRESSING THE BRAKE PEDAL WAS DELAYED IN BRAKING WHICH RESULTED IN EXTENDED STOPPING DISTANCE. CONSUMER MADE CONTACT WITH THE DEALERSHIP ON SEVEN SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURRED. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060832March 9, 2004
VISIBILITY:GLASS, SIDE/REAR
I TURNED THE CORNER AND THE WHOLE BACK WINDOW SHATTERED. I STOPPED RIGHT AWAY AND LOOKED AROUND. MOST OF THE GLASS HAD SHATTERED OUTSIDE THE EXPEDITION. THERE WAS NO ROCK OR ANYTHING ELSE THAT HIT IT. AS A MATTER OF FACT, THE CORNER I TURNED AT, THERE WAS A METRO POLICE OFFICER THERE BECAUSE THERE WAS AN ACCIDENT IN THE MIDDLE THERE. MY CHILDREN WHERE SCARED AND CRYING BUT THERE WAS NO GLASS ON THEM. THE NEXT MORNING I TOOK THE 2003 FORD EXPEDITION DOWN TO FRIENDLY FORD AND THEY SAID IT IS NOT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059990February 28, 2004
STEERING: STEERING WHEEL/HANDLE BAR
2003 FORD EXPEDITION. NO COMPONENT METIONED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10057123February 13, 2004
SERVICE BRAKES, HYDRAULIC, STEERING:HYDRAULIC POWER ASSIST SYSTEM
BRAKES, STEERING FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058064February 12, 2004
STRUCTURE:BODY:DOOR
WHILE DRIVING 65 MPH DRIVER'S SIDE DOOR RATTLED. CONSUMER WAS INFORMED BY THE DEALER ON NUMEROUS OCCASIONS THAT THE DOOR WOULD BE REPLACED. CONSUMER WOULD PAY FOR THE REPAIRS BECAUSE VEHICLE WAS NOT COVERED BY THE WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057014February 11, 2004
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHEN CHANGING A FLAT TIRE (ON TWO SEPARATE OCCASIONS) ONE OF THE BOLTS THAT SECURES THE LUG NUTS WHICH HOLDS THE TIRE ONTO THE AXLE BROKE. I AM CONCERNED THAT THESE BOLTS ARE WEAK AND WILL BREAK WHILE DRIVING. IS THIS A COMMON OCCURRENCE?. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056663February 6, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
UNUSUALLY HIGH VOLUME OF BRAKE DUST ACCUMULATION FROM FRONT BRAKE PADS ON '03 FORD EXPEDITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056694February 6, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE BACKING OUT OF THE GARAGE MY BRAKE PEDAL WENT TO THE FLOOR. A NEW MASTER CYLINDER AND BRAKE BOOSTER WERE REPLACED AT 5,000 MILES(5-21-2003). AT 15,000 MILES MY BRAKE PEDAL WENT TO THE FLOOR AGAIN, IT WAS TOWED TO THE DEALER WHERE I WAS TOLD THIS IS NORMAL AND IT WAS JUST THE BRAKE SYSTEM CHECKING ITSELF. I WILL BE BUYING A NEW CAR AND YOU CAN BE SURE IT WILL NOT BE A FORD!!!!!!!!!!!!!!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056502February 4, 2004
VEHICLE SPEED CONTROL
2003 FORD EDDIE BAUER EXPEDITION: 3 INCIDENCES WHERE WHEN STOPPING , ONCE IN LINE AT MCDONALDS AND TWICE WHEN APPROACHING A STOP SIGN, THE VEHICLE MOTOR ACCELERATES AND IT IS IMPOSSIBLE TO STOP THE VEHICLE FROM MOVING FORWARD. DEALERSHIP HAS HAD THE VEHICLE OVER 3 WEEKS AND CANNOT DUPLICATE THE PROBLEM. SINCE THEY CANNOT DUPLICATE THE PROBLEM-THEIR CONTENTION IS THERE IS NOT A PROBLEM. I REFUSE TO DRIVE AN UNSAFE VEHICLE. IF THEY CANNOT FIND A PROBLEM THEY NEED TO REPLACE THE VEHICLE AND TAKE THIS ONE TO ENGINEERS TO RESEARCH SAFETY HAZARD. THIS VEHICLE ONLY HAS 9,000 MILES IT IS STILL A NEW VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056183January 30, 2004
POWER TRAIN:AXLE ASSEMBLY
MY 2003 EXPEDITION HAS HAD THE REAR DIFFERENTIAL FAIL TWICE IN LESS THAN FIVE MONTHS. THE FIRST TIME WITH 1668 MILES ON IT, THE FAILURE RESULTED IN THE TOTAL LOSS OF MY 22 FOOT TRAVEL TRAILER. THE SECOND TIME IT FAILED THE VEHICLE HAD 5142 MILES ON IT!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10056013January 28, 2004
TIRES
CONTINENTAL TIRES, SIZE P265/70R15; WHILE DRIVING AT 30 MPH REAR DRIVER'S SIDE TIRE BLEW OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054732January 23, 2004
ELECTRICAL SYSTEM
DURING A RECENT TRIP TO DENVER, THE TEMPERATURE DROPPED BELOW 20 DEGREES AND THE BACK-UP WARNING BEGAN MALFUNCTIONING. AT THE SAME TIME, THE ADVANCE TRAC LIGHT ILLUMINATED AND ALTHOUGH I CYCLED THE SWITCH, THE SYSTEM WOULD NOT COME ONLINE. THE BACK-UP WARNING SYSTEM EITHER EMITTED A CONSTANT TONE, EVEN THOUGH NOTHING WAS BEHIND ME OR I COULD GET RIGHT NEXT TO SOMETHING AND IT FAILED TO ALARM. I TOOK THE VEHICLE INTO THE DEALER WHERE I PURCHASED THE VEHICLE AND WAS TOLD THAT SINCE IT IS AN INTERMITTANT PROBLEM THAT ONLY OCCURS WHEN IT IS COLD, THAT THERE IS NOTHING THAT THEY COULD DO, AS THEIR SHOPS ARE HEATED TO ABOUT 68 DEGREES. THIS VEHICLE ALSO EXPERIENCES PROBLEMS WITH THE SIDE MIRRORS MOVING OF THEIR OWN ACCORD. THE DIRECTION IS NOT ISOLATED TO A SINGLE DIRECTION. SOMETIMES THEY MOVE UP AND OTHER TIMES DOWN. MOSTLY WITH THE PASSENGER SIDE, BUT IT HAS HAPPENED IN BOTH. IN SOME CASES IT IS ONLY A MINOR CHANGE AND AT OTHER TIMES IT IS QUITE DRASTIC. THE DEALER STATES THAT THE MINOR CHANGES ARE BECAUSE I SIT IN THE SEAT DIFFERENTLY EACH TIME I SIT IN THE VEHICLE AND THE MAJOR CHANGES IN SETTINGS CANNOT BE DUPLICATED AND THEREFORE, THEY CANNOT FIX IT. ASIDE FROM THIS, I ASKED THE DEALER IF THERE WERE ANY OUTSTANDING RECALLS AND WAS TOLD NO. ACCORDING TO THE VEHICLE PAGE THAT THEY PROVIDE, THERE ARE 8 RECALLS FOR THIS VEHICLE AND THEY CLAIM THAT THEY HAVE NOTIFED ME OF THESE RECALLS. THE RECALLS ARE: 01V310000, 02V154000, 02V018008, 02V317000, 03V074000, 03V094000, 03V251000, 03V317000, AND 03V362000. WHEN I LOOK THESE UP ON YOUR SITE, THEY SHOW THAT THEY DO NOT BELONG TO MY VEHICLE AS MOST ARE FOR RVS, WHICH MAKES THIS ALL THE MORE CONFUSING. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055672January 22, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WORE OUT PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054498January 20, 2004
TIRES:SIDEWALL
RIGHT REAR CONTINENTAL CONITRAC TIRE ON 2003 FORD EXPEDTION BLEW AT HIGHWAY SPEED(65-67MPH). HIGHWAY CONDTIONS WERE NORMAL. FORD DEALER EXAMINED TIRE AND COULD FIND NO FOREGIN OBJECT TO CAUSE SIDEWALL BLOWOUT. THEY SENT IT TO THE MANUFACTURER, WHO DETERMINED SAME THING. FORD/DEALER REIMBURSED ME FOR THE NEW TIRE, BUT DID NOT DO ANYTHING ABOUT THE OTHER 3, WHICH THOSE TIRES CONCERN ME THAT THEY MAY BLOW AT ANY TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054500January 20, 2004
STEERING
VEHICLE HAS DEVELOPED NOTICEABLE PLAY/SHIMMY IN STEERING. WHEN VEHICLE WAS NEW PLAY WAS NOT THERE. IT WAS MENTIONED TO DEALER. THEY CHECKED VEHICLE OVER BUT COULD NOT FIND ANY PROBLEMS. HOWEVER, WHEN VEHICLE IS DRIVEN OVER SURFACES LIKE RAIN GROOVES, OR ANY SURFACE LESS THAN SMOOTH, VEHICLE WANDERS/SHAKES BAD. I TEST DROVE A COUPLE OF SIMILAR VEHICLES AT DIFFERENT DEALERS, NEITHER VEHICLE HAD THE 'PLAY' IN THE STEERING. THE PROBLEM STARTED AT 7500-8000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054275January 16, 2004
TIRES
AFTER 200 MILES I NOTICED A VIBRATION IN THE DRIVERS SEAT, FLOORBOARDS, AND STEERING WHEEL. I HAVE CONTINENTAL CONTITRAC 17 INCH TIRES. FORD TRIED FORCE ALIGNING THE TIRES. FORD MOTOR CO. AND DEALER SAYS IF I WANT A BETTER RIDE I NEED TO BUY NEW TIRES. I FOUGHT THEM ON THIS AND THEY BOUGHT ME BRAND NEW BF GOODRICH LONG TRAIL TIRES. I STILL HAVE VIBRATION. I FEEL THAT THIS PROVES IT IS THE EXPEDITION AND NOT THE TIRES. I WILL NEVER BUY ANOTHER FORD! *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054311January 16, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE PADS WEAR PREMATURELY AND SCORE ROTORS, ALONG WITH EXCESSIVE BRAKE DUST. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053030January 13, 2004
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
WITHIN 1,000 MILES THE BACK UP SENSOR RANG WHEN EVER YOU PUT THE CAR INTO RESERVE - HAS BEEN SERVICED THREE TIMES STILL DOES IT TODAY. WITHIN 5,000 THE MIRRORS WOULD TILT TOO FAR TO THE OUTSIDE THEN POP AS THEY TRIED TO CONTINUE TO MOVE FURTHER OUTSIDE. WITHIN 18,000 1)ADVANCETRAC LIGHT CAME CAUSE THE RIGHT FRONT BRAKE TO LOCK UP WHEN TURNING LEFT AND THE LEFT FRONT BRAKE TO LOCK UP WHEN TURNING RIGHT. ENGINE WAS SHUTTING DOWN GOING TRAVELING AT 70 MPH. TRANSMISSION WOULD NOT CHANGE OUT TO NEXT GEAR UNTIL VERY HIGH RPM. POP AND CLICKING NOISES FROM UNDER THE DASH (FRONT PASSANGER AND DRIVE SIDE). ENGINE WOULD NOT START. - AUTHORIZED FORD BLUE OVAL REPAIR CENTER HAS REPLACED 2 ABS MODULES, THE BATTERY, MADE REPAIRS TO THE WIRING HARNESS, REPLACED TWO OTHER COMPUTER MODULES. CAR WAS IN THE SHOP FOR THREE WEEKS AND RETURNED THREE TIMES. VEHICLE IS STILL NOT CORRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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