Ford Expedition Complaints (2001)

578 consumer complaints on file.

#10110430February 13, 2005
ENGINE AND ENGINE COOLING:ENGINE
MY WIFE WAS DRIVING OUR 2001 EXPEDITION HOME FROM WORK WHICH IS ABOUT 35 MILES AWAY WHEN THE #2 SPARK PLUG "BLEW" OUT OF THE CYLINDER HEAD OF THE ENGINE CAUSING IT TO MISFIRE BADLY. SHE HAD TO PULL OFF THE SIDE OF THE ROAD IN SOMEONES YARD. LUCKILY THE PERSON THERE LET HER USE A PHONE TO CALL ME. I CALLED INTO WORK, WENT AND PICKED HER UP AND WE WENT TO THE NEAREST FORD DEALERSHIP IN SPRINGFIELD, TN. WE HAD TO SUV TOWED TO THE DEALERSHIP, THEY INSPECTED IT AND FOUND THE SPARK PLUG HAD "BLOWN" OUT OF THE CYLINDER HEAD. FORD WOULD NOT COVER ANY PART OF THE COST BECAUSE MY VEHICLE HAD 49K MILES ON IT AND I HAD CHANGED THE SPARK PLUGS ABOUT 15K MILES AGO BECAUSE THE #1 CYLINDER FACTORY SPARK PLUG "FOWLED UP". ANYWAY IT COST ME FIVE DAYS WITHOUT A VEHICLE AND $2953 TO REPLACE THE HEAD. I AM AN ENGINEER AND FEEL THAT THIS IS A DESIGN ISSUE WITH THE VEHICLE. THERE HAVE BEEN TO MANY OTHER CASES JUST LIKE MINE FOR IT TO BE AN "ISOLATED" INCIDENT. THIS MAY SEEM LIKE JUST A PROPERTY DAMAGE ISSUE BUT IF STRANDED IN THE MIDDLE OF NOWHERE OR EVEN ON A BUSY STREET OR INTERSTATE IT HAS THE POTENTIAL TO BE LIFE THREATING. THANK YOU FOR YOUR TIME. SW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111211February 9, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE VEHICLE WAS PARKED A FIRE STARTED UNDER THE HOOD. VEHICLE WAS TOTALED. DEALERSHIP WAS AWARE OF THE PROBLEM, BUT DID NOT RESOLVE IT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10110042February 7, 2005
ELECTRICAL SYSTEM
I OWN A 2001 FORD EXPEDITION, I WAS PARKED IN FRONT OF MY PARENTS HOME FOR APPROX. 2 1/2 HOURS, WHEN MY FIANCE WALKED OUTSIDE AN SAW THAT MY CAR WAS ON FIRE. THE FIRE STARTED ON THE DRIVER SIDE ENGINE COMPARTMENT. I HAVE REPORTED THE INCIDENT TO MY INSURANCE CARRIER. BUT I HEARD OF THE RECALLS THAT HAVE BEEN REPORTED ON THE FORD SUV'S. THE ENGINE WAS COMPLETELY DESTROYED. I FEEL THIS IS RELATED TO THE CRUISE CONTROL UNIT, AFTER EXAMINATION AFTER THE FIRE WAS EXTINGUISHED. THE FIRE DEPARTMENT REPORTED TO THE SCENE, AND REPORT WAS FILED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10108106January 28, 2005
FUEL SYSTEM, OTHER
I HAVE OWNED THIS VEHICLE FOR ONLY 3 MONTHS AND BOUGHT IT FROM A DEALER WITH LOW MILES. TWICE NOW IN THAT THREE MONTHS I HAVE BEEN COMPLETLY STOPPED WITH FOOT ON BRAKE AND THE VEHICLE LURCHED FORWARD AS IF IT HAD BEEN HIT FROM BEHIND. TODAY IN HEAVY FREEWAY TRAFFIC IT DID THE SAME. ALMOST HITTING THE CAR IN FRONT OF ME. I HAVE CALLED FORD AND TALKED TO THE DEALERSHIP AND THEY SAY THEY HAVE NEVER HEARD OF THIS. I JUST HAD IT IN AND IT PASSED WITH FLYING COLORS. I DID COUNT 19 COMPLAINTS ON YOUR SITE WITH THE SAME ISSUE. DOES SOMEONE HAVE TO DIE FIRST?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108151January 28, 2005
VEHICLE SPEED CONTROL
MY 2001 FORD EXPEDITION XLT LURCHES FORWARD WHEN I AM STOPPED IN TRAFFIC OR AT A LIGHT. I HAVE TAKEN IT IN TO THE DEALERSHIP SEVERAL TIMES TO HAVE THE PROBLEM FIXED. THEY CANNOT FIND A REASON WHY MY CAR DOES THIS. THE SERVICE MANAGER EVEN DROVE THE CAR AROUND FOR A FEW DAYS AND COULD NOT FIGURE IT OUT. THEY TRIED RE-SETTING THE COMPUTER BUT THAT DID NOT WORK. THIS IS A BIG PROBLEM. IT EVEN HAPPENED WHEN MY MOTHER WAS GETTING OUT OF THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109224January 28, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
RECALL CAMPAIGN FOR FORD CRUISE CONTROL DEACTIVATION. *BF THE CONSUMER WANED TO KNOW IF THE 2001 FORD EXPEDITION VEHICLES WOULD BE RECALLED, BECAUSE HE KNEW AT LEAST 2 HAD CAUGHT ON FIRE. THE CONSUMER DID NOT STATE THAT ONE OF THE VEHICLES WAS HIS. *JB RECALL305V017000
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10108641January 21, 2005
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE WAS PARKED INSIDE OF THE GARAGE WITHOUT WARNING THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED OUT TO EXTINGUISHED THE FIRE. TWO PEOPLE SUSTAINED INJURIES AND WENT TO THE EMERGENCY ROOM ON ITS OWN. THE VEHICLE WAS TOWED AND TOTALED OUT BY THE INSURANCE COMPANY. PLEASE PROVIDE ADDITIONAL INFORMATION.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#10107540January 19, 2005
AIR BAGS:FRONTAL
MY FORD EXPEDITION WAS REAR ENDED BY A LARGE GARBAGE TRUCK. MY AIR BAG DID NOT DEPLOY AT THAT HIT. MY TRUCK WENT INTO A SPIN AND HIT ANOTHER VEHICLE WITH THE FRONT AND DRIVER SIDE AND AGAIN THE AIRBAG DID NOT DEPLOY. I SUSTAINED BROKEN RIBS, BLACK EYE, BRUISED JAW, AND BRUISED TAILBONE. WHY DIDN'T MY AIRBAG GO OFF TO ALLEVIATE THE INJURIES TO ME? *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10106371January 15, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
ELECTRICAL COMPONENTS FAIL WHEN THE CAR IS PUT IN DRIVE, INCLUDING RADIO, REAR WIPER, FOG LAMPS, COMPASS, OUTSIDE TEMPERATURE, POWER WINDOWS, AND DASH WARNING LIGHTS. DEALER REPORTS WINDSHIELD LEAKING, CAUSING COMPONENT FAILURES AND REPAIRS NOT COVERED UNDER WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106065January 10, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WINDSHIELD WIPERS STOPPED WORKING WHILE DRIVING IN THE RAIN. FORD DEALER AND FORD "CUSTOMER ASSISTANCE" 800-392-FORD REFUSED TO REPAIR PROBLEM OF WATER IN DRIVER COMPARTMENT FUSE BOX CAUSED BY LEAKING ORIGINAL WINDSHIELD, RESULTING IN SHORTING OUT OF THE WINDSHIELD WIPERS AND OTHER DASH EQUIPMENT WHILE DRIVING, WITH NO WARNING. FORD DEALER SERVICE DEPT MGR SAID: "KNOWN PROBLEM WITH FORD EXPEDITIONS AND F150 TRUCKS".*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104994January 5, 2005
ELECTRICAL SYSTEM
WHILE PLACING THE KEY INSIDE OF THE IGNITION VEHICLE WOULD TURN OFF. BUT CONSUMER COULD TURN THE IGNITION SWITCH MANUALLY WITHOUT THE KEY INSIDE. VEHICLE WOULD TURN ON, AND THE WINDOWS WOULD ROLL UP. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK THERE WERE TIMES WHEN THE CONSUMER WAS UNABLE TO GET THE KEY OUT OF THE IGNITION, AND THERE WERE TIMES WHEN HE DID GET THE KEY OUT, THE RADIO CONTINUED TO PLAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104827December 31, 2004
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING MY 2001 FORD EXPEDITION AT 50 MPH I HEARD A POP AND THIS WAS FOLLOWED BY ERRATIC HANDLING AND POOR IDLE. AN INSPECTION LATER REVEALED A SPARK PLUG WHICH EJECTED OUT OF THE CYLINDER HEAD AND STRIPPED THE THREADS WITH IT. THE COST TO REPAIR THE HEAD WAS $600.00. INITIALLY I WAS TOLD I WOULD NEED A $2700 HEAD REPLACEMENT. THE DEALER ADVISED ME THAT THERE STILL CAN BE NO GUARANTEE THAT THE REPAIRED PLUG WON'T COME OUT OR ANY OF THE OTHER PLUGS. RESEARCH OF THIS PROBLEM SHOWS MANY EXPEDITION AND F-150 OWNERS WITH THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104687December 29, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WINDSHIELD WIPERS FAILED TO WORK WHEN SUV IN DRIVE;WHEN LIGHTS ON;4X4, WIPER AND ABS INDICATOR ON DASH FLASHING ON AND OFF. RADIO SHUTTING OFF WHEN VEHICLE PUT IN DRIVE. PW NOT WORKING WHEN VEHICLE IN DRIVE. 11/20/04 WAS FIRST OCCURRENCE. HAPPENED APPROX. 8 TIMES BETWEEN THEN AND 12/23/2004. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104399December 23, 2004
ENGINE AND ENGINE COOLING
ON 12-21-04 WHILE DRIVING OUR '01 FORD EXPEDITION HOME FROM WORK, THERE WAS A LOUD POP, FOLLOWED BY RATTLING AND THE ENGINE CUT OFF. MY HUSBAND FOUND THAT A SPARK PLUG HAD EXPLODED OUT OF THE CYLINDER HEAD. WE TOOK THE TRUCK TO A FORD DEALER AND HE STATED THAT THE SPARK PLUG EXPLODED OUT PF THE HEAD STRIPPING THE GROVES IN THE CYLINDER HEAD. THE DEALER SUGGESTED THAT WE REPLACE THE CYCLINDER HEAD AT A COST OF $2700. THIS TRUCK IS PROPERLY MAINTAINED AND ONLY HAS APPROXIMATELY 68,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103875December 16, 2004
VISIBILITY:WINDSHIELD
THERE IS A LEAK THROUGH THE WINDSHIELD, ENABLING WATER TO RUN DOWN THROUGH THE ELECTRONIC MODULE. THIS IS CAUSING THE DASHBOARD LIGHTS TO TURN ON INTERMITTENTLY, AND CAUSING THE VEHICLE TO SHUT OFF. DEALER WILL REPAIR FOR THE SECOND TIME AT CONSUMER'S EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103868December 15, 2004
ELECTRICAL SYSTEM:WIRING
ON JANUARY 11, 2004 CONSUMER'S VEHICLE EXPLODED WHILE BEING PARKED IN THE GARAGE. THIS EXPLOSION DAMAGED ABOUT 80% OF HOUSE PROPERTY. WHEN THIS WAS INVESTIGATED IT WAS DETERMINED THAT THIS WAS DUE TO A DEFAULT IN ELECTRICAL SYSTEM WIRING. CONSUMER HAD VEHICLE SERVICED TWICE PRIOR TO THIS INCIDENT.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10102466December 9, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, FUEL SYSTEM, GASOLINE:STORAGE
2001 FORD EXPEDITION FUEL SYSTEM INDICATOR PROBLEM. WITH VEHICLE TANK CAPACITY AT 1/4 FULL AND WHEN PARKED ON AN INCLINE (ENGINE DOWN) VEHICLE HAS REPETITIVE IGNITION PROBLEMS DUE TO INSUFFICIENT FUEL PICK UP. SERVICE TECHNICIANS FROM FORD DEALERSHIP INDICATE THEY ARE AWARE OF SUCH, BUT CAN ONLY RECOMMEND "ALWAYS KEEPING TANK AT >1/2 FULL AND THEY WILL NOT/CAN NOT REPAIR DEFICIENCY". THIS PRACTICE ISN'T ALWAYS PRACTICAL. FURTHER RESEARCH FROM YOUR WEBSITE INDICATES THIS IS A WIDE SPREAD PROBLEM ACCORDING TO NHTSA ITEM #10010731. ISN'T THIS ENOUGH FOR A RECALL CAMPAIGN?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100395November 23, 2004
VEHICLE SPEED CONTROL
MY FORD EXPEDITION SURGES WHEN I AM IDLE AT A TRAFFIC LIGHT OR JUST STOPPED. IT IS SO SEVERE THAT I SOMETIMES FEELS LIKE I HAVE BEEN REAR ENDED BY ANOTHER CAR. NOTHING BAD HAS HAPPENED YET BUT I AM AFRAID I MAY HIT A PEDESTRIAN AT AN INTERSECTION I AM STOPPED AT OR I MAY RUN INTO ANOTHER CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115927November 2, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
FORD EXPEDITION 2001 CAUGHT ON FIRE WHILE PARKED, REF.,ODI NUMBER 10115928. *BF THE FIRE WAS POSSIBLY DUE TO A FAULTY CRUISE CONTROL DEACTIVATION SWITCH. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10097170October 19, 2004
ENGINE AND ENGINE COOLING
A SPARK PLUG BLEW OUT OF SOCKET #3 CAUSING THE VEHICLE TO RUN ON 7 CYLINDERS. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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