Ford Expedition Complaints (2000)

890 consumer complaints on file.

#10235994July 28, 2008
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, STRUCTURE:BODY, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE HAS AN EXHAUST LEAK, THE ELECTRICAL ODOMETER FLICKERS ON AND OFF, AND THERE IS RUST AT THE BOTTOM OF EVERY DOOR ON THE VEHICLE. ALSO, THE FUEL GAUGE DOES NOT WORK AND THE VEHICLE WOULD STALL WHILE DRIVING 50 MPH. THE DEALER STATED THAT THE CONTACT WOULD BE LIABLE FOR 50% OF THE REPAIR COSTS, AND THE OTHER 50% WOULD BE COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 109,000 AND THE CURRENT MILEAGE WAS 109,150, WHICH WAS DIFFICULT TO DETERMINE DUE TO THE FAILED ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234807July 18, 2008
VEHICLE SPEED CONTROL
MY 2000 FORD EXPEDITION APPARENTLY HAD A RECALL FOR THE CRUISE CONTROL SWITCH THAT COULD CATCH FIRE. IN JUNE 2007 MY VEHICLE CAUGHT FIRE WHILE PARKED AND TURNED OFF FOR OVER 9 HOURS. WE LOST THE VEHICLE AND THE ENTIRE HOUSE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10233878July 11, 2008
ENGINE AND ENGINE COOLING
DRIVING DOWN THE ROAD AND HEAR A KNOCKING IN THE ENGINE. OPEN UP HOOD AND FIND THAT WE HAVE BLOWN A SPARK PLUG. THIS HAS HAPPENED THREE TIMES IN MY 2000 EXPEDITION. WE HAVE BEEN STRANDED UNLESS WE FIND THE SPARK PLUG OR ARE ABLE TO GET A NEW SPARK PLUG. ALSO THE WIRING HAS HAD TO BE REPLACED DUE TO THIS ISSUE. UNFORTUNATELY THE LAST TIME IT BLEW WAS IN THE MIDDLE OF THE CALIFORNIA DESERT IN 100 PLUS TEMPERATURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233780July 10, 2008
VEHICLE SPEED CONTROL
ON JULY 10 2008 AT 5:30AM OR THERE ABOUT OUR 2000 FORD EXPEDITION CAUGHT ON FIRE. AT THIS TIME THE CAR HAD BEEN SITTING IN THE DRIVEWAY FOR ABOUT 10 HOURS. IT WAS PARKED IN FRONT OF OUR GARAGE WHICH ALSO BURNT OUR GARAGE. BY THE GRACE OF GOD A NEIGHBOR WAS ON HIS WAY TO WORK AND WOKE US UP AND CALLED 911. MYSELF MY WIFE AND MY SIX YEAR OLD GOT OUT OF THE HOUSE SAFELY. HAD THE CAR BEEN PARKED IN THE GARAGE THE LIKELIHOOD OF US BEEN ABLE TO SAFELY MAKE IT OUT OF THE HOUSE ON TIME WOULD HAVE BEEN SLIM TO NONE. WE CALLED FORD MOTORS AND FILED A COMPLAINT. HOWEVER, THEY TOLD US THAT THEY WERE UNABLE TO HELP US AT THIS TIME. AND THAT WE SHOULD EXPECT A LETTER FROM THEM (FORD) IN ABOUT 10-12 DAYS. ONCE WE RECEIVE THE LETTER THEN WE COULD RESPOND AT THAT TIME. IN THE MEAN TIME NEITHER OUR INSURANCE COMPANY OR FORD WERE WILLING TO HELP US. THEY TRUCK WAS SERVICED REGULARLY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10233392July 7, 2008
ELECTRICAL SYSTEM
OUR 2000 FORD EXPEDITION HAS AN ELECTRICAL PROBLEM THAT WAS DESCRIBED IN FORD SPECIAL NOTICE 15773. WHEN IT RAINS, WATER LEAKS INTO THE GEM/CJB AND CAUSES THE ELECTRICAL SYSTEM TO SHORT OUT. THIS RESULTS IN BLOWERS RUNNING WHILE THE KEY IS NOT IN THE IGNITION, THE CAR TO STALL OUT WHILE IN USE, AND THE CAR TO NOT START AT ALL AT SOMETIMES. SINCE IT IS AN ELECTRICAL PROBLEM, IT MAY ALSO LEAD TO VEHICLE FIRE. THIS OCCURS EVERY TIME THERE IS RAIN/SNOW. THE DEALERSHIP HAS LOOKED AT THE PROBLEM BEFORE, BUT HAS NOT BEEN ABLE TO FIND THE PROBLEM. I DISCOVERED THE PROBLEM SEARCHING ON THE INTERNET AND FINDING MANY OTHER OWNERS WITH THE SAME PROBLEMS. FINALLY, ONE POST REFERENCED FORD SPECIAL NOTICE 15773 WHICH DESCRIBES EXACTLY WHAT IS HAPPENING TO OUR VEHICLE. THIS NEEDS TO BE RECALLED BEFORE FIRES AND WORSE OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233153July 3, 2008
VISIBILITY:WINDSHIELD
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE DRIVING 45 MPH THE DAY AFTER A HEAVY RAINSTORM, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. AFTER APPROXIMATELY 100 FEET, THE VEHICLE FINALLY CAME TO A STOP. THE CONTACT PROCEEDED TO HIS DESTINATION AND APPLIED THE BRAKES AGAIN, BUT THE SAME FAILURE RECURRED. WHILE DRIVING ON TWO SEPARATE OCCASIONS ON THE SAME DAY, TWO OTHER VEHICLES PULLED OUT IN FRONT OF HIM, WHICH ALMOST CAUSED A CRASH. THE FOLLOWING DAY, HE CALLED THE DEALER AND INFORMED THEM OF THE FAILURES AND WAS ADVISED TO BRING IN THE VEHICLE FOR REPAIR. THE DEALER STATED THAT THE CAUSE OF THE FAILURE WAS DUE TO WATER INTRUSION THROUGH THE WINDSHIELD, WHICH VOIDED THE WARRANTY. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST OF THE WINDSHIELD DEFECT. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232938July 1, 2008
VISIBILITY:WINDSHIELD, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. AFTER A HEAVY RAINSTORM, WATER SEEPS IN THROUGH THE FRONT WINDSHIELD DOWN INTO THE ELECTRONIC FUSE BOX. THE VEHICLE HAD TO BE TOWED TO A MECHANIC AND THEY REPLACED THE ELECTRONIC FUSE BOX AND WINDSHIELD AT THE COST OF $1,400. AFTER ANOTHER HEAVY RAINSTORM, THE VEHICLE WOULD NOT MOVE FORWARD OR INTO REVERSE. THE VEHICLE WAS TOWED TO THE MECHANIC AGAIN AND THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED. NHTSA CAMPAIGN ID NUMBER 01V258000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR) WAS REFERENCED. THE FAILURE MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232472June 27, 2008
STRUCTURE
SPARE TIRE WINCH MOUNT CABLE BROKE WHILE DRIVING ON FREEWAY. CABLE SHEARED AT TOP NEAR THE WINCH MOUNT. SPARE TIRE BOUNCED AND ROLLED INTO ONCOMING TRAFFIC AT FREEWAY SPEEDS. TIRE NEARLY HIT SEVERAL CARS HEAD ON. NO INJURIES OR ACCIDENTS. REPAIRED MYSELF WITH REPLACEMENT WINCH MOUNT FROM FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231997June 23, 2008
ENGINE AND ENGINE COOLING
SPARK PLUG POPPED OUT OF HEAD ON MY EXPEDITION AND HAD A VERY BAD GAS SMELL AND WE JUMPED OUT OF THE VEHICLE BECAUSE IT LOOKED LIKE IT WAS ON FIRE, IT ACTUALLY DID NOT CATCH ON FIRE, BUT IS GOING TO COST ALOT OF MONEY TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231640June 19, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V017000 (VEHICLE SPEED CONTROL:CRUISE CONTROL) IN 2005. THREE YEARS LATER, THE FRONT END OF THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS COMPLETELY DESTROYED. AN INVESTIGATOR FROM THE FIRE DEPARTMENT STATED THAT THE FIRE DERIVED FROM THE ENGINE COMPARTMENT. THE CONTACT HAS PICTURES OF THE VEHICLE AFTER THE FIRE. TWO DAYS LATER, SHE RECEIVED ANOTHER RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). THE MANUFACTURER STATED THAT FORD WOULD NOT BE FINANCIALLY RESPONSIBLE. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10231028June 14, 2008
ENGINE AND ENGINE COOLING
DRIVING AT 35 MPH, I HEARD A POPPING SOUND, TO FIND OUT UPPER THE HOOD THAT THE # 2 SPARK PLUG HAD BLOWN OUT OF IT'S HOLE STRIPPING THE THREADS AND BREAKING THE COIL PACK HOUSING. 2000 FORD 5.4L EXPEDITION ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230155June 6, 2008
LATCHES/LOCKS/LINKAGES
CHILD SAFETY LOCK. LOCK ATOMICALLY ENGAGES PREVENTING OPENING THE DOOR FROM THE INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229808June 3, 2008
ENGINE AND ENGINE COOLING
THE SPARK PLUG BLEW OUT OF THE ENGINE OF MY 2000 EXPEDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229078May 28, 2008
UNKNOWN OR OTHER
I HAVE A 2000 FORD EXPEDITION, THIS IS THE SECOND TIME A SPARK PLUG HAS BLOWN OUT OF THE CYLINDER, I DID SOME SEARCHING AND FOUND THOUSANDS OF OTHER PEOPLE WITH THE SAME PROBLEM, THE LAST ONE WAS A WAYS FROM HOME AND I DROVE IT HOME, JUST FOUND OUT THAT THE CAR COULD HAVE CAUGHT FIRE. IT'S TIME FORD DID SOMETHING ABOUT THIS POTENTIALLY DANGEROUS PROBLEM AND I HOPE YOU CAN HELP. THANKS JOHN BENDIK *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228704May 22, 2008
VEHICLE SPEED CONTROL
MY 2000 FORD EXPEDITION CAUGHT ON FIRE ON 6-19-05. MY DAUGHTER & I HAD JUST GOTTEN HOME. 30 MINUTES LATER THE TRUCK CAUGHT ON FIRE. IT WAS JUST SITTING IN THE DRIVEWAY. THANK GOODNESS IT WAS NOT IN THE GARAGE. THE FIRE DEPT CAME TO PUT OUT THE FIRE. MY TRUCK WAS TOTALED. I RECEIVED NOTHING FROM FORD. NOT ONE DIME. 3 YRS LATER I STILL GET NOTICES IN THE MAIL ASKING TO BRING MY TRUCK IN FOR THE RECALL. I NEVER REC'D ONE NOTICE BEFORE THEN. IT IS TOO LATE. I HAVE EMAILED FORD BUT THEY DO NOT CARE. I LOST MY TRUCK. IF IT WASN'T FOR MY INSURANCE THEN I WOULDN'T HAVE A CAR. I AM A SINGLE MOTHER AND BECAUSE OF AN ERROR ON FORDS PART, I HAD TO START OVER. FORD SHOULD HAVE TO BE RESPONSIBLE FOR THIS TRAGIC EVENT. ME & MY DAUGHTER TO THIS DAY ARE SCARED TO DEATH TO PARK IN THE GARAGE OR UP NEAR THE HOUSE. MY DRIVEWAY WAS BURNT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10228245May 19, 2008
ELECTRICAL SYSTEM
I HAVE A 2000 EXPEDITION THAT IS EXPERIENCING ELECTRICAL FAILURE, DEAD BATTERY EVERY WEEK, CLICKING FROM UNDER THE DASH, LIGHTS FLASHING ON THE INTERIOR, RADIO/CLOCK LIGHTS FAIL, DRIVERS SIDE BACK SIDE WINDOW FAILS TO OPEN AND REAR WINDOW WIPER STOPPED WORKING. THE FLASHING, CLICKING AND OTHER VARIOUS ELECTRICAL QUIRKS HAPPEN AT RANDOM TIMES BUT THE DRAINED BATTERY HAPPENS EVERY WEEK. I CAN JUMP START THE TRUCK BUT WHEN IT SITS FOR A FEW DAYS UNDRIVEN AND I TRY TO START IT...DEAD BATTERY. I HAVE REPLACED THE BATTERY SEVERAL TIMES UNTIL I REALIZED IT WASN'T A FAULTY BATTERY, IT IS AN ELECTRICAL MALFUNCTION. I TOOK IT TO OUR LOCAL FORD DEALERSHIP TO HAVE IT CHECKED. I HAD ALSO INFORMED THEM OF THE LEAKING WINDSHIELDS/GEM MODULE PROBLEM I HAD READ ABOUT. THEY INFORMED ME THAT THEY HAD SEVERAL EXPEDITIONS SERVICED WITH THE SAME ELECTRICAL MALFUNCTIONS. THEY CALLED ME AND SAID IT WAS A DEAD BATTERY AFTER I DID THEIR JOB AND INFORMED THEM OF THE LEAKING WINDSHIELD/GEM MODULE. I ASKED THEM TO PLEASE CHECK THE MODULE AND WHATEVER ELSE WAS NEEDED TO FIX MY TRUCK. THEY LATER SAID THEY CHECKED IT AND FOUND NO CORROSION IN THE GEM MODULE. THEY ALSO SAID SINCE IT WASN'T "CODING" THEY HAD NO CLUE WHAT WAS CAUSING THE ELECTRICAL FAILURE. THEY SAID THIS WITHOUT FURTHER INVESTIGATION INTO OTHER POSSIBLE CAUSES SUCH AS MOISTURE IN THE KEYLESS ENTRY PAD WHICH IS KNOWN TO BE FAULTY AND A REPLACEMENT PART AVAILABLE. ALL THAT WAS DONE WAS TO PUT A NEW BATTERY IN MY TRUCK, TOLD MY PROBLEM WAS A DEAD BATTERY BECAUSE IT'S THEIR POLICY THAT WHEN A VEHICLE COMES IN FOR SERVICE, TO FIND THE MOST LOGICAL REASON FOR MALFUNCTION WHEN IT WONT CODE AND SENT HOME WITH A TRUCK THAT I KNOW WILL NOT START IN A WEEK, POSSIBLY CATCH FIRE DUE TO ELECTRICAL PROBLEMS, POSSIBLY KILL SOMEONE OR BURN MY HOUSE DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227238May 10, 2008
ENGINE AND ENGINE COOLING
WE HAVE HAD MULTIPLE COIL PACKS GO OUT, LEADING UP TO THE FIRE. OUR GARAGE COUGHT FIRE AND BURNT OUR NEW HOME DOWN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10227031May 8, 2008
VEHICLE SPEED CONTROL
MY 2000 FORD EXPEDITION CAUGHT ON FIRE, SITTING IN SA PARKING LOT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10227289May 1, 2008
VEHICLE SPEED CONTROL
2000 FORD EXPEDITION CAUGHT FIRE. CONSUMER STATES THAT THE FIRE DEPARTMENT SAID THAT THE FIRE STARTED IN THE ENGINE COMPARTMENT. CONSUMER THEN FOUND OUT THAT THE VEHICLE HAD A RECALL FOR THE SPEED CONTROL DEACTIVATION SWITCH. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10226400May 1, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE DRIVING AT VARIOUS SPEEDS WITH THE KEY IN THE IGNITION, THE VEHICLE WOULD ATTEMPT TO RESTART ITSELF. THERE WAS AN OPENED AND CLOSED INVESTIGATION (EA05015) REGARDING THIS FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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