Ford Expedition Service Bulletins (2018)
165 manufacturer communications on file.
- October 26, 2020•Document ID: 10181913Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 49284
- Date Added:
- November 4, 2020
- Manufacturer:
- FORD
SummarySome 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code. If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (71)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ+ 51 moreAssociated Documents - October 20, 2020•Document ID: 10181916Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES; EQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 20-2306
- Date Added:
- November 5, 2020
- Manufacturer:
- FORD
SummaryThe service part long block for 2017-2018 F-150 vehicles equipped with a 3.5L EcoBoost engine built at Kansas City Assembly Plant on or before 23-Feb-2018 or Dearborn Truck Plant on or before 26-Feb-2018 and 2018 Expedition/Navigator vehicles built on or before 19-Mar-2018 has been changed to a one piece oil pan design. To make sure there is proper fitment of the new long block with the one piece oil pan, replacement of the transmission cooler coolant lines and an engine harness modification will be necessary. To correctly install, follow the Service Procedure steps to complete the repair.
Associated Products (4)Associated Documents - October 16, 2020•Document ID: 10181917Service Bulletin/Repair InstructionsWHEELS; EQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 20-2307
- Date Added:
- November 5, 2020
- Manufacturer:
- LINCOLN
SummarySome 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure steps to remove and cap the vacuum supply line.
Associated Products (51)2020 Ford Expedition2020 Ford F-1502020 Lincoln Navigator2019 Ford Expedition2019 Ford F-1502019 Lincoln Navigator2018 Ford Expedition2018 Ford F-1502018 Lincoln Navigator2017 Ford Expedition2017 Ford F-1502017 Lincoln Navigator2016 Ford Expedition2016 Ford F-1502016 Lincoln Navigator2015 Ford Expedition2015 Ford F-1502015 Lincoln Navigator2014 Ford Expedition2014 Ford F-150+ 31 moreAssociated Documents - September 25, 2020•Document ID: 10180428Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 49210
- Date Added:
- October 6, 2020
- Manufacturer:
- FORD
SummarySome 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (150)2020 Ford Edge2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Navigator2019 Ford Edge2019 Ford Escape2019 Ford Expedition2019 Ford Explorer2019 Ford F-150+ 130 moreAssociated Documents - September 15, 2020•Document ID: 10180531Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 20-2315
- Date Added:
- October 2, 2020
- Manufacturer:
- FORD
SummarySome 2017-2020 F-150 2018-2020 Expedition/Navigator vehicles built on or before 31-Oct-2019 and equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a worn variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure steps to replace the VCT units and update the powertrain control module (PCM) calibration with revised VCT parameters.
Associated Products (10)Associated Documents - September 9, 2020•Document ID: 10180339Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
- Mfr Comm. #:
- TSB 20-2267
- Date Added:
- October 1, 2020
- Manufacturer:
- FORD
SummarySome 2015-2020 F-150 except Raptor, 2017-2020 F-Super Duty, 2018-2020 Expedition vehicles equipped with a front camera washer may exhibit a washer fluid leak at the front camera washer jet when not in use. This may be due to the rubber seal internal to the jet. To correct the condition, follow the Service Procedure to replace the washer jet.
Associated Products (33)2020 Ford Expedition2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford F-6502020 Ford F-7502019 Ford Expedition2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502018 Ford Expedition2018 Ford F-1502018 Ford F-2502018 Ford F-350+ 13 moreAssociated Documents - August 12, 2020•Document ID: 10179334Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49084
- Date Added:
- September 4, 2020
- Manufacturer:
- LINCOLN
SummarySome 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (50)2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Ecosport2019 Ford Edge2019 Ford Escape+ 30 moreAssociated Documents - August 12, 2020•Document ID: 10179116Service Bulletin/Repair InstructionsPOWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT
- Mfr Comm. #:
- TSB 20-2253
- Date Added:
- September 2, 2020
- Manufacturer:
- LINCOLN
SummarySome 2018-2020 Expedition/Navigator two-wheel drive (2WD) vehicles may exhibit a clunk noise from the driveshaft area when shifting from REVERSE to DRIVE or DRIVE to REVERSE and/or during coast down. This condition may be caused by a slip/stick condition at the transmission output flange/anti-ting ring interface. To correct the condition, follow the Service Procedure to apply a light coating of grease to the anti-ting washer and output shaft splines.
Associated Products (6)Associated Documents - August 6, 2020•Document ID: 10179117Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB 20-2255
- Date Added:
- September 2, 2020
- Manufacturer:
- FORD
SummarySome 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Associated Products (83)2020 Ford Ecosport2019 Ford Ecosport2019 Ford Escape2019 Ford Expedition2019 Ford Explorer2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Flex2019 Ford Taurus2019 Ford Transit2019 Lincoln MKC2019 Lincoln MKT2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Expedition2018 Ford Explorer+ 63 moreAssociated Documents - July 17, 2020•Document ID: 10177708Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49001
- Date Added:
- August 4, 2020
- Manufacturer:
- FORD
SummarySome 2018-2019 Explorer/Expedition/F-150/F-Super Duty/Taurus vehicles equipped with a forward collision warning head up display (HUD) may exhibit various warning indicators caused by a possible intermittent lack of HS2-CAN (HS-CAN for Taurus) network communication. If the concern cannot be duplicated, place the vehicle in direct sunlight for 15 to 30 minutes to increase the temperature of the HUD and retest. If the concern is present, disconnect the HUD and check for proper network communication. If proper network communication is achieved, then HUD module replacement is likely needed. If disconnecting the HUD does not re-establish communication, the HUD is not at fault, refer to Workshop Manual (WSM), Section 418-00 for diagnostics.
Associated Products (14)Associated Documents - July 13, 2020•Document ID: 10177863Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- TSB 20-2233
- Date Added:
- August 6, 2020
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
Associated Products (195)2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKZ2020 Lincoln Nautilus2020 Lincoln Navigator2019 Ford Edge2019 Ford Expedition2019 Ford Explorer+ 175 moreAssociated Documents - June 24, 2020•Document ID: 10176960Service Bulletin/Repair InstructionsFORWARD COLLISION AVOIDANCE: WARNINGS
- Mfr Comm. #:
- SSM 48934
- Date Added:
- July 7, 2020
- Manufacturer:
- FORD
SummarySome 2018-2019 Explorer/Expedition/F-150/F-Super Duty/Taurus vehicles equipped with a forward collision warning head up display (HUD) may exhibit various warning indicators caused by a possible intermittent lack of HS2-CAN network communication. If the concern cannot be duplicated, place the vehicle in direct sunlight for 15 to 30 minutes to increase the temperature of the HUD and retest. If the concern is present, disconnect the HUD and check for proper HS2-CAN network communication. If proper HS2-CAN network communication is achieved, then HUD module replacement is likely needed. If disconnecting the HUD does not re-establish communication, the HUD is not at fault, refer to Workshop Manual (WSM), Section 418-00, PPT AL for diagnostics.
Associated Products (16)Associated Documents - June 17, 2020•Document ID: 10177042Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSM 48908
- Date Added:
- July 7, 2020
- Manufacturer:
- FORD
SummarySome 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
Associated Products (121)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Ford Transit2020 Ford Transit Connect2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKX2020 Lincoln MKZ+ 101 moreAssociated Documents - June 5, 2020•Document ID: 10177121Service Bulletin/Repair InstructionsPOWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 20-2166
- Date Added:
- July 8, 2020
- Manufacturer:
- LINCOLN
SummarySome 2018-2019 Expedition/Navigator vehicles built on or before 8-Apr-2019 equipped with a 3.5L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a worn variable cam timing (VCT) unit. To correct the condition, follow the Service Procedure steps to replace the VCT units and update the powertrain control module (PCM) calibration with revised VCT parameters.
Associated Products (4)Associated Documents - June 2, 2020•Document ID: 10176835Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL:ACCELERATOR PEDAL; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- TSB 20-2189
- Date Added:
- July 6, 2020
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 20-2028 to update the description of Labor Operation D. Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
Associated Products (18)2018 Ford Expedition2018 Ford F-1502018 Lincoln Navigator2017 Ford Expedition2017 Ford F-1502017 Lincoln Navigator2016 Ford Expedition2016 Ford F-1502016 Lincoln Navigator2015 Ford Expedition2015 Ford F-1502015 Lincoln Navigator2014 Ford Expedition2014 Ford F-1502014 Lincoln Navigator2013 Ford Expedition2013 Ford F-1502013 Lincoln NavigatorAssociated Documents - May 29, 2020•Document ID: 10176123Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48858
- Date Added:
- June 4, 2020
- Manufacturer:
- FORD
SummarySome 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual (WSM) Section 303-06 for further diagnosis.
Associated Products (79)2020 Ford Ecosport2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Lincoln Aviator2020 Lincoln Continental2020 Lincoln Corsair2020 Lincoln MKZ2020 Lincoln Navigator2019 Ford Ecosport2019 Ford Escape2019 Ford Expedition2019 Ford Explorer+ 59 moreAssociated Documents - May 18, 2020•Document ID: 10175895Service Bulletin/Repair InstructionsSEATS; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
- Mfr Comm. #:
- TSB 20-2171
- Date Added:
- June 5, 2020
- Manufacturer:
- LINCOLN
SummarySome 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Associated Products (92)2020 Ford Ecosport2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Ranger2020 Lincoln MKX2020 Lincoln MKZ2020 Lincoln Nautilus2019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Expedition2019 Ford Explorer+ 72 moreAssociated Documents - May 15, 2020•Document ID: 10175894Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- TSB 20-2170
- Date Added:
- June 5, 2020
- Manufacturer:
- FORD
SummarySome 2018-2020 F-150/Expedition/Navigator/F-Super Duty vehicles built on 31-Aug-2018 and through 02-Feb-2020 may exhibit a water leak on the right front floor during and/or after the air conditioning (A/C) is used. This may be due to condensation from the evaporator drain tube entering the vehicle through the drain tube seal. To correct the condition, follow the Service Procedure steps to install an elbow on the evaporator drain tube to direct the condensation away from the seal.
Associated Products (21)2020 Ford Expedition2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Lincoln Navigator2019 Ford Expedition2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Lincoln Navigator2018 Ford Expedition2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-550+ 1 moreAssociated Documents - May 11, 2020•Document ID: 10175884Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
- Mfr Comm. #:
- TSB 20-2132
- Date Added:
- June 4, 2020
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 19-2232 to update the vehicles affected. Some 2017-2019 F-150 and 2018-2019 Expedition vehicles built on or before 1-Apr-2019 and equipped with a 3.5L EcoBoost engine may exhibit excessive oil consumption with no visible oil leaks with or without diagnostic trouble code (DTC) P0365 and/or P0369. This may be due to a concern with the positive crankcase ventilation (PCV) system. To correct the condition, follow the Service Procedure steps to verify the condition and replace the valve covers.
Associated Products (5)Associated Documents - May 8, 2020•Document ID: 10176110Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
- Mfr Comm. #:
- SSM 48807
- Date Added:
- June 4, 2020
- Manufacturer:
- FORD
SummarySome 2017-2020 Model year vehicles equipped with 3.3L, 3.5L EcoBoost, or 5.0L engines may exhibit stalling, lack of power, low fuel rail pressure and/or DTCs P0087 or P008A after a repair was made that required the removal of the fuel line that connects the high-pressure fuel pump to the port injection rail, such as injector replacements or base engine repairs. This line must be installed in the correct orientation as it has an internal one-way check valve. To determine if the fuel line has been installed improperly, look at the position of the Oetiker clamp (stainless band clamped around the black fuel line). The clamp holds the one-way check valve in place and should be located closest to the end connected to the port injection rail. If the clamp is not closest to the port injection rail, remove and reinstall the line in the proper orientation.
Associated Products (11)Associated Documents