Ford Escape Complaints (2003)

558 consumer complaints on file.

#11655657April 19, 2025
AIR BAGS, ENGINE
I was doordashing as it's my job and all of sudden my car starts not idling won't stay off od off switch that switch stayed consistently flickered either the engine or transmission is slipping or misfiring
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612466September 4, 2024
ELECTRICAL SYSTEM
Never received a recall letter or notice
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11564147January 8, 2024
STRUCTURE
The contact owns a 2003 Ford Escape. The contact stated that the front wheel would extend outward while turning the vehicle, braking, or during acceleration, causing the vehicle to slightly veer to the right. The vehicle was taken to the dealer where it was diagnosed that the front passenger’s side control arm had slightly detached. The dealer informed the contact the failure was a result of NHTSA Campaign Number: 14V165000 (Structure) and the vehicle was included; however, the fix needed exceeded the repair stated in the recall remedy. The dealer diagnosed that the front subframe was extremely rusted and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened. The contact was also referred to NHTSA Hotline to file a complaint. The approximate failure mileage was 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529512June 29, 2023
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE, ELECTRICAL SYSTEM
The contact owns a 2003 Ford Escape. The contact stated that upon starting the vehicle, and while driving at unknown speeds, the vehicle was smoking. There were no warning lights illuminated. The owner disconnected the battery. The vehicle was taken to an independent mechanic who informed the owner that the ABS module and wiring harness needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456359March 11, 2022
SUSPENSION
Driver had uneasy feeling with stability of vehicle as if it was swaying. He got it looked at and was told he probably needed lower control arm and links to take care of the problem. After ordering parts, the vehicle, while driving to work, a loud popping sound was heard and then the vehicle dropped down and had to be towed home (thank God this didn't happen on the expressway). I then looked up any recalls on this vehicle and low and behold there was a recall on this year, make and model car BUT not on this VIN number (Ford's number for this recall is 14S02. Recall date 2014-04-02 Recall no.14V165000). This vehicle suddenly and dangerously broke down from this same problem, and has the same issue that was recalled by Ford on this make, model and year described in their recall (14S02) but the VIN number seems to say otherwise when I looked it up. This needs to be investgated before this happens to someone while driving in snow or rainy condtions or while driving on the expressway. Please investigate!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445539December 30, 2021
AIR BAGS
I had a rear end at fault collision that totaled my 2003 Ford Escape on Dec.19, 2021....not one air bag deflated (yes I was at fault) because I was the one whom ran into the back of a jeep.....I'm having neck pain and spasms from whiplash, just curious whu not 1 airbG in the whole car deflated?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11424099July 9, 2021
UNKNOWN OR OTHER
The contact owns a 2003 Ford Escape. The contact's nephew stated while driving approximately 35 mph, there was smoke coming from under the hood. The contact pulled over and fire started coming from under the hood. The fire department was called out however, the fire was extinguished before they arrived. A fire report was filed. The vehicle was towed back to the contact's sister’s residence. The vehicle was diagnosed but was not repaired. The contact stated there was no warning light illuminated. The manufacturer was informed of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11423859July 7, 2021
VEHICLE SPEED CONTROL, SERVICE BRAKES
I was recently driving on the interstate and the gas pedal got stuck so the car started speeding up very fast and the brakes and emergency brake would not make it slow down. After this i found out there was a recall about this problem and it says the previous owner of the vehicle fixed it but it’s happened while i owned it so i don’t think it was fixed correctly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398303February 28, 2021
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
DRIVING DOWN THE INTERSTATE COMING FROM GEORGIA, IT WOULD DOWNSHIFT SUDDENLY WITHOUT WARNING. I HAVE NOT BEEN ABLE TO DRIVE IT IN ABOUT 4 MONTHS.I THOUGHT I HAD EVERYTHING REPAIRED, THEN MY TRUCK STOPPED PULLING IN DRIVE AT A RED LIGHT. MY SAFETY NEUTRAL SWITCH IS BRAND NEW AND THE POSITION SENSOR. 10/12/2020 WHEN PROBLEM AROSE AFTER REPLACING SENSORS 02/09/2021 ANY IDEAS WHY IT IS DOING THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394382February 2, 2021
POWER TRAIN
I HAVE A 2003 FORD ESCAPE AND I HAVE HAD TO REPLACE 2 OF THE SHIFTER CABLES. THE CABLES TO ALLOW THE TRUCK TO GO FROM PRND12.ON THE DASHBOARD IF THE BLACK BOLD SQUARE ISN'T AROUND THE P WHEN I TURN OFF THE TRUCK THEN I CANNOT TAKE MY KEY OUT OF THE IGNITION WHEN PARKED.I DO NOT WANT THE VEHICLE TO KEEP MOVING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387401January 10, 2021
SUSPENSION
WHILE REPLACING THE CONTROL ARMS ON MY 2003 FORD ESCAPE XLT 4X4 I NOTICED ON THE PASSENGER SIDE THERE WAS ALOT OF CORROSION SO MUCH SO THE CONTROL ARM IS BARELY HANGING ON THERE IS A FLAT BAR RUNNING FROM DRIVERS SIDE TO PASSENGER SIDE WHICH HAS BEEN RENDERED USELESS BECAUSE THE BOLT THAT IS USED TO HOLD IT IN PLACE HAS NOTHING TO BOLT TO THIS WAS SUPPOSED TO FIX THE ISSUE WITH CORROSION WELL IT HASN'T ITS NOW GONNA COST ME GOD KNOWS HOW MUCH TO FIX I WOULD LIKE TO KNOW IF THIS ISSUE IS STILL COVERED UNDER, THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385460December 29, 2020
SUSPENSION
RECALL #14S02 (NHTSA CAMPAIGN # 14V165000) COVERED REPLACEMENT OF LOWER CONTROL ARM & BALLPOINT FOR EVERY NEARBY STATE, BUT NOT VIRGINIA. BOTH LOWER CONTROL ARMS ON MY VEHICLE ARE CORRODED AND IN NEED OF REPLACEMENT, BUT THERE IS NO OPEN RECALL FOR MY VIN BECAUSE 14S02 DID NOT INCLUDE VIRGINIA. DRIVING VEHICLE WITH CORRODED CONTROL ARMS IS DEEMED DANGEROUS, BUT COSTS OF REPLACING APPROACH VEHICLE VALUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353342September 5, 2020
POWER TRAIN
VEHICLE MOVED FORWARD WHEN IN REVERSE GEAR WHEN I WAS TRYING TO BACK UP AT WORK. I HAD TO HAVE PEOPLE AT WORK COME HELP ME PULL THE VEHICLE BACKWARDS TO AVOID CRASHING INTO THE WALL. IT STILL ONLY GOES FORWARD, EVEN IN REVERSE GEAR. IT IS NOT SAFE TO DRIVE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349735August 16, 2020
SUSPENSION
FORD ESCAPES FROM THE 2001 THROUGH 2004 MODEL YEARS FOR CORROSION OF THE FRONT SUBFRAME. THE SUBFRAME CARRIES THE ENGINE, TRANSMISSION, STEERING GEAR AND THE FRONT SUSPENSION, BRAKES AND WHEELS FORD SAYS THE CORROSION CAN LEAD TO SEPARATION OF A CONTROL ARM -- PART OF THE SUSPENSION THAT HOLDS THE WHEEL AND TIRE IN THE RIGHT PLACE I WAS TOLD THAT THIS PART NEEDS TO BE REPLACED ON MY CAR. IT'S CORRODED BY A MECHANIC. THAN I READ THE USA TODAY 2014 ARTICLE. I WAS NEVER NOTIFIED. I JUST TOOK VIDEO AND PICTURES OF THE PART. ON MY CELL PHONE I CAN SUBMITT. ACCORDING TO THIS ARTICLE FORD KNEW ABOUT THIS. WHAT R MY OPTION TO GET THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343633August 6, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. MARK MCLARTY FORD LOCATED AT 4400 LANDERS RD, NORTH LITTLE ROCK, AR 72117, (501) 945-1200, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V606000 (POWER TRAIN) AND 04V165000 (POWER TRAIN), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 229,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343132August 4, 2020
POWER TRAIN
WHILE MY 2003 ESCAPE WAS IN MOTION, THE VEHICLE JERKED AND KICKED AD I PRESSED ACCELERATING ON A HEAVY CITY HIGHWAY. THE VEHICLE COULDN'T DRIVE OR MOVE FORWARD. I BELIEVE IT IS THE TRANSMISSION WENT OUT. THE GEARS WERE SLIPPING OR NOT GOING IN POSITION. I WAS USING MORE GAS, HAVING A RECALL ON TRANSMISSION WAS ANNOUNCED ON 2003 FORD ESCAPE. RECALL ID 234608 ON POWERTRAIN AUTOMATIC TRANSMISSION. AND RECALL ID 234607 AUTOMATIC TRANSMISSION: GEAR POSITION INDICATION. RECALL ID 234607 I CALLED THE FORD SERVICE CENTER. I WAS TOLD NO RECALLS UNDER MY VIN NUMBER. I ASKED FOR ASSISTANCE TO FIX MY TRANSMISSION. NO WAS ANSWER. I TOOK MY CAR BACK TO PLACE I PURCHASED IT CARTER'S RADIATOR, PURCHASED 5-8-2020. CARTER RADIATOR DID DIAGNOSE, FOUND IT WAS THE TRANSMISSION. I WAS TOLD CAR WILL NOT GO INTO GEARS. 4TH GEAR IS IN-OPERATIVE. ONY 1ST & 2ND GEARS OPERATING. TO REPAIR FAULTY TRANSMISSION WILL COST $3900, BUT BECAUSE I PURCHASED VEHICLE FROM THEM, REPAIR COST IS $2400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340612July 21, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE ENTERING THE DRIVEWAY TO PARK, THERE WAS SMOKE PRESENT. THE CONTACT EXITED THE VEHICLE AND OPENED THE HOOD WHEN A FIRE WAS DISCOVERED. THE CONTACT GRABBED A WATER HOSE AND EXTINGUISHED THE FIRE. THE ABS MODULE CONNECTOR WAS MELTED ALONG WITH WIRES. AT THE TIME OF THE INCIDENT THE CONTACT WAS PREGNANT AND HAD HER 4-YEAR-OLD DAUGHTER IN THE VEHICLE. NO INJURIES WERE SUSTAINED. THE FIRE DEPARTMENT WAS NOT CONTACTED. NO POLICE REPORT WAS FILED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT THERE WAS A RECORDING STATING THAT NO CALLS WERE BEING ACCEPTED AT THE MOMENT. THE LOCAL DEALER (UNKNOWN DEALER INFORMATION) WAS THEN CALLED WHERE THEY MENTIONED THAT NHTSA ACTION NUMBER: PE06048 (SERVICE BRAKES, HYDRAULIC) WAS PREVIOUSLY PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11339318July 14, 2020
ELECTRICAL SYSTEM, POWER TRAIN
SENSE WE BOUGHT THIS 2003 FORD ESCAPE WE HAVE REPLACED 5 ALTENATORS TRANSMISSION PROBLEMS .3 NEUTRAL SAFETY SWITCHES. AND STILL HAVING PROBLEMS THE TRANSMISSION PROBLEMS ARE THE SAME REASON FOR THE RECALL BUT MY CAR IS JUST A MONTH NEWER GO FIGURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338743July 11, 2020
SERVICE BRAKES, WHEELS
I BROUGHT BRACES DRUMS FOR BACK WHEELS STILL IDONOT HAVE BRACES THEY DONOT WORK TOOK TO AUTO PLACE WAS TOLD TO CONTACT DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331652June 30, 2020
SUSPENSION
THE MECHANIC TOLD ME THAT THE SUB FRAME WAS BROKEN AND WOULD BE ABOUT $1000 TO REPLACE. I WAS DRIVING DOWN A DIRT ROAD , IT WAS A LITTLE BUMPY AND THE STEERING WHEEL STOPPED WORKING DUE TO THE FRAME BREAKING. THE 2003 FORD ESCAPE HAS 124,000 MILES ON IT. LUCKILY NOBODY WAS HURT, BUT I CAN'T BELIEVE THE FRAME OF N SUV COULD BREAK SO EASILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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