Ford Escape Complaints (2003)

558 consumer complaints on file.

#10140092October 18, 2005
ENGINE AND ENGINE COOLING:ENGINE
I WAS EXITING OFF THE INTERSTATE AND AROUND 35 MPH MY ENGINE COMPLETELY DIED AND I LOST POWER STEERING. I WAS ABLE TO MAKE IT TO THE SHOULDER AND RESTART THE VEHICLE, BUT THE RPMS KEPT BOUNCING AROUND. I TOOK THE VEHICLE INTO MY LOCAL FORD DEALER, BUT THEY SAID NOTHING WAS WRONG WITH IT. I RESEARCHED ONLINE MYSELF AND FOUND THAT FORD HAD A RECALL THAT MATCHED MY EXACT SITUATION/PROBLEM. THE NHTSA ID IS 04V165000. FORD SAID MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. HOWEVER, I FIND IT HARD TO BELIEVE THAT MINE SHOULD BE EXCLUDED CONSIDERING THAT MY VEHICLE IS THE SAME MAKE/MODEL/YEAR/ENGINE TYPE OF THE RECALLED ONES AND MY PROBLEM MATCHED EXACTLY WITH WHAT WAS REFERENCED IN THE RECALL. ALSO MY WARRANTY RUNS OUT IN 2 WEEKS AND I DON'T WANT THE SAME PROBLEM TO HAPPEN AGAIN AND THEN LET THE DEALER FIND THE PROBLEM. IT ALSO CONCERNS ME BECAUSE MY WIFE DRIVES MY CAR AND I'M CONCERNED ABOUT MY FAMILY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139331October 11, 2005
AIR BAGS:FRONTAL
2003 FORD ESCAPE WAS INVOLVED IN A COLLISION, THE FRONT END RECEIVED MASSIVE DAMAGE. MY COMPLAINT IS THAT THE AIR BAG DID NOT DEPLOY. MY DAUGHTER WAS DRIVING , HIT HER HEAD. THE POLICE OFFICER ON THE SCENE MADE THE STATEMENT THAT THE AIRBAG SHOULD HAVE DEPLOYED. THE CAR IS AT THE AUTO SHOP FOR ESTIMATE, AS OF 10-10-05 THE ESTIMATE HAS HIT 9300.00, WITH MORE EXPECTED. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10139366October 11, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
APPARENTLY BRAKE FLUID LEAKED FROM THE MASTER CYLINDER ONTO THE ELECTRONICS CAUSING AN INCREASE IN INTERNAL VOLTAGE CAUSING THE ELECTRONICS TO SHORT OUT CAUSING A FIRE THAT DESTROYED THE WIRING HARNESS. MY CONCERN IS FORD CURRENTLY HAS A RECALL ON GOING FOR THIS ISSUE IN IT'S SUV'S BUT THE ESCAPE IS NOT MENTIONED. WHY? *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10138120September 29, 2005
UNKNOWN OR OTHER
PERIODICALLY AND UNPREDICTABLY, THE KEY WILL NOT TURN. SOMETIMES, IT CAN BE FORCED, IF YOU ARE STRONG ENOUGH. OTHER TIMES IT CANNOT EVEN BE FORCED. BUT THEN IT WILL WORK THE NEXT DAY. MOVING THE STEARING WHEEL DOES NOT ALLOW THE KEY TO TURN EVEN WHEN TRYING TO TURN THE WHEEL WITH FORCE. MY CAR HAS BEEN TOWED ONCE BECAUSE 3 PEOPLE TRIED AND COULD NOT TURN EITHER KEY I HAVE FOR THE VEHICLE. I'VE BEEN TOLD BY MECHANICS THAT THIS IS A COMMON FORD PROBLEM. I BELIEVE IT IS A SAFETY CONCERN BECAUSE YOU NEVER KNOW WHERE/WHEN YOU WILL BE STRANDED, WHETHER OR NOT YOU WILL HAVE ACCESS TO A PHONE. ONE MECHANIC SAID HE COULD REBUILD THE STEARING COLUMN AND THAT HAD WORKED FOR OTHER PEOPLE WITH THE SAME PROBLEM - HOWEVER, THAT DEALERSHIP WOULD NOT PROVIDE A LOANER CAR SO I WOULD BE WITHOUT ANY TRANSPORTATION FOR 1-2 DAYS. THE DEALERSHIP WHERE I BOUGHT MY CAR HAS REFUSED TO DO ANYTHING BECAUSE THE PROBLEM IS SPORATIC AND THEY SAY THEY CANNOT DUPLICATE IT. THE IGNITION HAS LOCKED 4 TIMES IN THE PAST MONTH. ADDITONALLY - THE ABS BRAKES ONLY WORK INTERMITENTLY WHICH MAKES IT DIFFICULT WHEN MAKING THE SPLIT SECOND DECISION OF WHETHER TO SLAM ON THE BRAKES OR PUMP THE BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128716August 23, 2005
STRUCTURE:BODY:HOOD
DT: THE CALLER PULLED THE HOOD RELEASE AND WITH THE HOOD IN THE RELEASE POSITION AND THE SAFETY LATCH ON THE HOOD WHILE SHE WAS DRIVING THE HOOD FLEW UP. THE CALLER SAID THE LATCH THAT HELD THE HOOD FROM THE OUTSIDE DID NOT HOLD WHEN THE HOOD FLEW UP. THE DEALER FIXED IT, AND SAID THERE WAS NOTHING WRONG WITH THE LATCH. THE MANUFACTURER SAID THERE WAS NOTHING WRONG WITH THE LATCH. THE CALLER WAS ABLE TO GET THE VEHICLE OFF THE ROAD. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132791August 14, 2005
TIRES:TREAD/BELT
TWO OF THE OEM TIRES ON MY 2003 FORD ESCAPE XLT WERE REPLACED ON 8-12-05 BECAUSE OF TREAD/SHOULD SEPARATION. THEY WERE CONTINENTAL CONTITRAC SUV 235/70-16 (DOT#A3084533602). THE TIRES HAD 17,250 MILES ON THEM AND HAD ONLY BEEN DRIVEN ON PAVEMENT AND NOT FASTER THAN 70 MILES PER HOUR. THEY HAD NEVER BEEN UNDER INFLATED NOR DRIVE FOR LONG DISTANCES. THE OTHER TWO TIRES ON THE ESCAPE ARE LOSING CHUNKS OF RUBBER, BUT THE CONTINENTAL ADJUSTER AT DISCOUNT TIRE COMPANY SAID THEY ARE NOT SEPARATING FROM THE TIRE CARCASS SO CONTINENTAL WILL NOT REPLACE THEM. HE ATTRIBUTED THE LOSS OF CHUNKS OF RUBBER TO DRIVING ON GRAVEL ROADS. THIS CAR HAS NOT BEEN DRIVE ON GRAVEL ROADS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130133July 26, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
IN JANUARY 2005 I RECEIVED A RECALL NOTICE FOR THE ACCELERATOR CABLE ON MY 2003 FORD ESCAPE SO I PROMPTLY HAD THE CABLE REPLACED AT THE DEALERSHIP. AS I WAS DRIVING HOME FROM WORK ON JUNE 2, 2005 THE ACCELERATOR PEDAL STUCK DOWN TO THE FLOOR OF MY VEHICLE AND THE BRAKES WOULDN'T ENGAGE. AS THE VEHICLE WAS ACCELERATING ON ITS OWN, NOW AT ABOUT 50MPH, I JERKED THE WHEEL TO THE RIGHT TO AVOID THE FAST APPROACHING INTERSECTION AND DROVE UP ON SOMEONE'S LAWN. MY VEHICLE FINALLY STOPPED WHEN I HIT A TREE. I HAD EMERGENCY SURGERY TO REPAIR AND CLOSE AN OPEN COMPOUND FRACTURE AND DISLOCATION OF MY ELBOW, HAD ADDITIONAL SURGERY 6 WEEKS LATER TO REPAIR A TORN LIGAMENT IN MY WRIST, AND HAVE A CHIP FRACTURE IN MY HIP SOCKET. I HAVE BEEN OUT OF WORK ON DISABILITY FOR 2 MONTHS ALREADY (HOPING TO BE ABLE TO GO BACK IN SEPTEMBER) AND HAVE TO GO TO PHYSICAL THERAPY 3 TIMES A WEEK FOR MY ELBOW, WRIST, AND HIP.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10126246July 22, 2005
AIR BAGS
DT: THE AIR BAG LIGHT ILLUMINATED WHICH INDICATED THAT THE AIR BAGS WERE DISENGAGED. THIS IS THE SECOND TIME THE VEHICLE HAS BEEN TAKEN TO THE DEALER IN ONE WEEK.. FIFTH TIME TOTAL. THE DEALER SAID THEY WILL FIX IT BY FIXING A BROKEN WIRE OR RESETTING THE COMPUTER. MANUFACTURER SAID THEY WILL TRY TO FIX IT. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126198July 19, 2005
VEHICLE SPEED CONTROL:CABLES
DT: THE CONSUMER RECEIVED A RECALL NOTICE AND HE BROUGHT IT INTO THE DEALER TO HAVE THE REPAIR WORK DONE AROUND JANUARY 27, 2005. THE ACCELERATOR CABLE WAS REPLACED. ON JANUARY 30, 2005, HE STOPPED AT A RESTAURANT WITH HIS FOOT ON THE BRAKE AND THE CAR JUST TOOK OFF GOING 20-25 MPH. HE AIMED FOR A SNOW BANK AND THE CAR FINALLY STOPPED. THE NEXT MORNING HE WAS GOING TO TAKE IT TO THE DEALER. AS HE WAS SLOWING DOWN FOR THE RED LIGHT THE CAR TOOK OFF THROUGH THE RED LIGHT. HE HAD TWO PEOPLE LOOK AT IT, AND THEY COULDN'T FIND ANYTHING WRONG WITH VEHICLE. THE HEAD OF THE SERVICE DEPARTMENT DROVE THE CAR, AND SAID HE FIXED IT. ON FEBRUARY 26TH, 2005, THE CONSUMER WAS DRIVING FROM GEORGIA TO VIRGINIA GOING 55-60 MPH. WHILE MERGING THE CONSUMER TOOK HIS FOOT OFF OF THE GAS PEDAL AND THE CAR LUNGED, HIT SOME GRAVEL AND SPUN INTO THE RAVINE. *AK RECALL CAMPAIGN # 04V574000. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10129115July 8, 2005
AIR BAGS:FRONTAL
POTENTIAL SAFETY DEFECT IN THE 2003 FORD ESCAPE.*MR THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE AIRBAG FAILED TO DEPLOY. THE CONSUMER DID NOT STATE IF HE WAS INJURED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10127344July 2, 2005
VISIBILITY:REAR WINDOW WIPER/WASHER:LINKAGES
SITTING IN VEHICLE IN GROCERY STORE PARKING LOT AND HEARD LOUD POP SOUND. I NOTICED THE REAR WINDOW HAD SHATTERED. I LATER CONCLUDED THAT THE REAR WINDOW SHOCKS HAD EXPLODED AND SHATTERED THE REAR WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124606June 8, 2005
TIRES
DT: THE CONTACT OWNS A 2003 FORD ESCAPE. SHE STATES VEHICLE HAD A FLAT TIRE. TOOK VEHICLE TO THE DEALER, WHO TOLD HER THAT TIRES WERE DRY ROTTED. HAS PURCHASED ONE NEW TIRE, BUT SHE WAS GOING TO PURCHASE THE OTHER NEW TIRES TOMORROW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124065June 3, 2005
TIRES:SIDEWALL
DT: THE TIRES SIDEWALL BLEW OUT ON TWO DIFFERENT TIRES ON PASSENGER'S REAR TIRE.. WEATHER WAS NOT A FACTOR. CALLER HAS NOT CALLED DEALER OR MANUFACTURER YET. A RECALL ON A SIMILAR TIRE BUT NOT ON THESE TIRES. TIRE SIZE P235/70R16.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121005May 16, 2005
UNKNOWN OR OTHER
THE PRESENT IS IN REFERENCE TO AN ONGOING PROBLEM WITH MY VEHICLE 2003 FORD ESCAPE. I PURCHASED THIS SAID VEHICLE ON MAY 05, 2004, WHICH WAS SOLD TO ME AS A DEMO. SINCE THEN I'VE HAD PROBLEMS WITH MY CAR. THERE IS A PROBLEM THAT YET HASN'T BEEN RESOLVED DUE TO THE FACT, THAT THEY CAN'T FIND ITS SOURCE. SINCE AUGUST 2004 I'VE BEEN REPORTING THAT WHEN MY CAR SITS FOR A WHILE EITHER IN THE MORNING OR IN THE AFTERNOON IT GIVES ME A HARD TIME TO START UP, THIS IS NOT A SEQUENCE LIKE PROBLEM. I UNDERSTAND THAT WITHOUT FINDING THE PROBLEM IT CAN'T BE DIAGNOSED, BUT ON THE OTHER HAND I CAN'T AFFORD BEING IN THE DEALER ALL THE TIME MISSING HOURS OF WORK WITHOUT PAY AND ALSO STAYING WITHOUT TRANSPORTATION. NOT TO MENTION THAT I'M HAVING EXTRA EXPENSES WITH THE VEHICLE THAT I REALLY CAN'T AFFORD AND ALSO MANAGE TO PAY FOR THE CAR MONTHLY. BEING THAT ALL MY EFFORTS HAVE BEEN FRUITLESS I RESORT TO FILE A COMPLAINT WITH THE DEPARTMENT OF LICENSING AND CONSUMER AFFAIRS. ON FRIDAY APRIL 22, 2005, I SPOKE TO MR. ESCOBAR WHICH IS A TECHNICIAN FROM PUERTO RICO AND HE ARRANGED THAT ON WEDNESDAY APRIL 27, 2005 I LEAVE MY VEHICLE ON THE PREMISES OF METRO MOTORS OVERNIGHT AND THEY WOULD PROVIDE ME WITH A LONER FOR THE TIME BEING. MANAGEMENT CHANGED THE DATES AND MY CAR STAYED ON THE DEALERS PREMISES ON WEDNESDAY, MAY 4, 2005 TIL MONDAY, APRIL 9, 2005. YET STILL NO PROBLEM CAN BE FOUND. THANKS GOD I HAVEN'T HAD NO ACCIDENTS BUT I WOULD REALLY WANT TO FIND OUT WHATS THE SOURCE OF THE PROBLEM FOR MY OWN SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120685May 11, 2005
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
ACCELERATOR PEDAL GOT STUCK WHILE DRIVING DOWN ON 96 EAST IN MICHIGAN. I WAS DRIVING ABOUT 85 MPH AND REALIZED MY ACCELERATOR PEDAL GOT STUCK OF FORD FOCUS SE MY2003. FORTUNATELY THERE WAS NO TRAFFIC ON THE ROAD AT THAT TIME. SO I STOPPED MY CAR (WHILE ENGINE WAS STILL ROARING HEAVILY), PUT IT INTO THE NEUTRAL & KEY OFF THE IGNITION. AFTER I KEY ON, PROBLEM DISAPPEARED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119022April 21, 2005
SERVICE BRAKES, HYDRAULIC
WHEN THE VEHICLE HAS BEEN SITTING FOR TWO DAYS OR MORE, THE VEHICLE WOULD MAKE LOUD GRAINING NOISE WHEN APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER CLEAN THE EXCESSIVE RUST BUILD UP AND INFORMED THE CONSUMER THAT WAS THE NORMAL CHARACTERISTIC OF THAT VEHICLE. THE DEALER INSTRUCTED THE CONSUMER TO PUT THE VEHICLE IN REVERSE AND APPLIED THE BRAKES SEVERAL TIMES THAT WOULD HELP REMOVED THE EXCESSIVE RUST BUILD UP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115469April 6, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, PARKING BRAKE
THE CONSUMER HAD THE BRAKES CHECKED AND WAS TOLD THE BRAKE PADS SEPARATED, AND THAT WAS WHY SHE WAS NOT ABLE TO SLOW DOWN THE VEHICLE. THE PARKING BRAKES FROZE ONCE THE BRAKES WERE ON AND THE CONSUMER WAS UNABLE TO RELEASE THE BRAKES WITHOUT GETTING UNDER THE VEHICLE TO PULL THE CABLE. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114594March 24, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
INCIDENT: TRANSMISSION FAILURE. ON 9 MARCH MY TRANSMISSION IN MY 2003 FORD ESCAPE (XLT) FAILED. THERE WAS NO PRIOR WARNING EXCEPT AS I DROVE THAT MORNING THE CAR SEEMED NOT TO WANT TO GO FORWARD. AFTER PULLING OVER TO THE SIDE OF THE ROAD, THE CAR TRANSMISSION LOCKED UP AND WOULD NOT GO FORWARD OR IN REVERSE. I CALLED A TOW TRUCK TO BRING THE CAR TO THE NEAREST FORD DEALER. TO DATE, THE REASON OR CAUSE OF THE FAILURE IS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113012March 18, 2005
AIR BAGS
LTR TO FORD CONCERNING A SAFETY DEFECT RE DEFECTIVE WIRING OF THE SIDE AIRBAGS IN 2003 FORD ESCAPE. *BF THE CONSUMER RECEIVED THE RECALL NOTICE FOR THE FAULTY AIR BAG WIRING. AN APPOINTMENT WAS MADE AT THE DEALER TO HAVE THE VEHICLE REPAIRED. WHEN THE REPAIRS WERE MADE THE DEALER REFUSED TO COVER THE COST OF REPLACING THE FAULTY WIRING BECAUSE THE VEHICLE WAS 200 MILES OVER THE 50000 MILE WARRANTY. THE CONSUMER EXPLAINED THAT THE VEHICLE WENT OVER THE MILEAGE WHILE WAITING FOR THE RECALLED PART TO ARRIVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115639March 15, 2005
AIR BAGS:FRONTAL
THE CONSUMER WAS INVOLVED IN A REAR END COLLISION IN HIS 2003 FORD ESCAPE. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. *NM PRIOR TO THE ACCIDENT, THE VEHICLE WAS TAKEN TO THE DEALER ON 6 SIX OCCASIONS BECAUSE THE AIR BAG LIGHT ILLUMINATED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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