Ford Escape Complaints (2003)

558 consumer complaints on file.

#11325604May 22, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT UPON TAKING HIS VEHICLE TO AN INDEPENDENT MECHANIC TO BE INSPECTED, THE MECHANIC DISCOVERED SEVERE CORROSION ON THE DRIVER SIDE REAR WHEEL TUBULAR FRAME. THE MECHANIC INFORMED HIM THAT THE FAILURE COULD CAUSE THE COLLAPSE OF THE DRIVER SIDE REAR WHEEL. PRIOR TO THE DISCOVERY, THE VEHICLE HAD BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V165000(STRUCTURE). THE CONTACT SPOKE WITH GERMAIN FORD OF COLUMBUS (7250 SAWMILL RD, COLUMBUS, OH 43235, (614) 356-9743) WHERE HE WAS INFORMED THAT THE DEALER WAS NOT AUTHORIZED TO REPAIR THE VEHICLE. THE CONTACT WAS THEN REFERRED TO THE MANUFACTURER WHO THEN REFERRED HIM TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 254,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320155April 3, 2020
UNKNOWN OR OTHER
MY TRANSMISSION HAS WENT OUT THE PREVIOUS OWNERS HAD A TRANSMISSION PUT IN 2013 WITH A THREE YEAR WARRANTY AND I BOUGHT THE CAR 2019 AND IT WENT OUT 2 MONTHS LATER. IT WILL BACK UP BUT WON'T GO FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318791March 20, 2020
SUSPENSION
MY CAR HAD A RECALL #14S02 FOR A RUSTED SUBFRAME. FORDS FIX WAS TO PUT A $20 PIECE OF METAL THAT THEY CALL A REINFORCEMENT BRACE. THIS REINFORCED BRACE HAS FAILED AND THE ORIGINAL PROBLEM HAS REOCCURRED. THE ORIGINAL RECALL PROBLEM WAS THAT THE CAR WAS ALMOST IMPOSSIBLE TO STEER AND COULD CAUSE SERIOUS ACCIDENTS. NOW FORD IS TELLING MY THERE IS NOTHING THEY CAN DO SINCE THEY PUT THE CHEAP REINFORCEMENT BRACE! NOW I HAVE AN UNDRIVEABLE VEHICLE THAT HAS THE SAME PROBLEM AS THE ORIGINAL RECALL! I BELIEVE THEY SHOULD BE RESPONSIBLE TO FIX THE PROBLEM SINCE WHAT THEY DID TO FIX THE RECALL HAS LITERALLY FAILED AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317695March 12, 2020
STRUCTURE, SUSPENSION
TL* THE CONTACT'S MOTHER OWNS A 2003 FORD ESCAPE. THE CONTACT'S MOTHER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) THE VEHICLE WAS REPAIRED AT HOPKINS FORD OF ELGIN INC. LOCATED AT (1045 E CHICAGO ST, ELGIN, IL 60120) HOWEVER, THE FAILURE WAS EXPERIENCED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE MOVED FROM LEFT TO RIGHT INDEPENDENTLY. THE CONTACT STATED THAT IT WAS DIFFICULT TO CONTROL THE VEHICLE. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER AND PASSENGER'S SIDE CONTROL ARMS AND THE FRONT SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288231December 10, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 TO 20 MPH, THE VEHICLE HESITATED AND THE AIR BAG INDICATOR FLASHED ON AND OFF. THE VEHICLE WAS TAKEN TO BEACH FORD (888-869-6079, LOCATED AT 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452) AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE FAILED INSPECTION DUE TO THE AIR BAG INDICATOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 193,481.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279164November 9, 2019
SUSPENSION
BEARING ARE MAKING NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271152October 26, 2019
AIR BAGS
PLUG ON WIRE TO DRIVER'S SIDE AIRBAG UNDER DRIVER'S SEAT SEPARATES WHEN ADJUSTING SEAT. MUST BE RECONNECTED EACH TIME. PURCHASED NEW AND HAS ALWAYS BEEN LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271153October 26, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
AFTER DRIVING CAR, PARKING AND STARTING AGAIN, IT WILL START BUT WILL NOT KEEP RUNNING. USUALLY CAN WAIT A FEW MINUTES WITH HOOD UP AND WILL BE OK. TODAY (10/26/2019) IT WOULD NOT KEEP RUNNING. HAD IT TOWED. PURCHASED NEW 06/2003 AND HAS ALWAYS HAPPENED. FORD MECHANICS OTHER MECHANICS DO NOT KNOW WHY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268389October 14, 2019
SUSPENSION
BEARING HAVE A WIRED NOISE ON FROM OF VEHICLE WHEN I GET 35 MILES OR MORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268403October 14, 2019
SUSPENSION
HELLO THE CAR IS MAKING A NOISE LIKE BEARING WHEN I DRIVE MORE THAN 35 MILES IT GOING WORSE WHEN YOU MOVE A LITTLE BIT THE STEARIN WEELL AND NEVER END JUST WHEN GET LESS THAN 30 OR 35 MILES SOMTIMES IT DOIT LESS THAN 30 MILES AND EVERYDAY IT GOING WORSE PLEASE CAN YOU DOBLE CHECK RECALL FOR FROM BEARING I REALLY APPRECIATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267186October 8, 2019
ELECTRICAL SYSTEM
WHILE IN MOTION,ON TWO OF MY VEHICLES A 2003 AND A 2004 FORD ESCAPE ONE CYLINDER BLEW OUT THE SPARK PLUG AND COIL PACK (#5)ON BOTH VEHICLES I'M TRYING TO FIND OUT IF THERE'S A RECALL ON ? SAME TYPE OF VEHICLES MODEL ONE YEAR APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257576September 23, 2019
POWER TRAIN
O/D OFF LIGHT FLASHES. NO CHECK ENGINE LIGHT. TRANSMISSION COLUMN SHIFTER MOVES PROPERLY IN ALL GEARS P,R,N,D,2,1 BUT VEHICLE ONLY MOVES IN REVERSE AND ENGAGES IN PARK AND NEUTRAL. VEHICLE WILL NOT MOVE IN DRIVE, 2 OR 1. TRANSMISSION FLUID CONDITION AND LEVEL IS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245320August 20, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE HIS VEHICLE WAS NOT RUNNING AND SITTING IN HIS DRIVEWAY, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE ON HIS OWN, NO INJURIES OCCURRED AND NO FIRE REPORT WAS TAKEN. UPON INVESTIGATION THE CONTACT ASSOCIATED NHTSA CAMPAIGN NUMBER: 07V156000 (ELECTRICAL SYSTEM) WITH HIS FAILURE. THE CONTACT SPOKE WITH A DEALER (APPLE FORD 3250 CAPE HORN RD, RED LION, PA 17356 717-429-0726) AND WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE/FIRE. THE DEALER INFORMED THE CONTACT THAT THE FIRE WAS RELATED TO THE RECALL ASSOCIATED WITH THE VEHICLE. WHEN THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE, THEY INFORMED HIM THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11234692July 25, 2019
SUSPENSION
THE LEFT FRONT CONTROL ARM BROKE THROUGH THE SUBFRAME, CAUSING A VERY EXPENSIVE REPAIR. MY FATHER WAS DRIVING IT AT THE TIME. WHEN HE WENT TO ACCELERATE ON A STATE HI WAY IT PULLED VERY HARD TO THE LEFT INTO ONCOMING TRAFFIC, NEARLY ENDING IN A BAD WAY. I SUBSEQUENTLY TEST DROVE IT AND DISCOVERED THE PROBLEM. I IMMEDIATELY CHECKED FOR ANY RECALL INFORMATION AND FOUND THIS SPECIFIC INFORMATION. MY FATHER HAD TAKEN IT TO HIS LOCAL FORD DEALERSHIP AND THEY SAID IT WAS OK AS OF 2014.I NOTICED ONLY SOME MODELS WERE INCLUDED IN THE 2014 RECALL. THE SUBFRAME IN THE LEFT FRONT IS SOFT AND ROTTED OUT, WHILE THE RIGHT FRONT AND THE REAR IS IN GOOD CONDITION. I CONTACTED FORD DIRECTLY AND FOUND NO RELIEF OR EVEN A SATISFACTORY EXPLANATION WHY MY FATHER'S VEHICLE WAS NOT INCLUDED. I'M QUITE APPALLED WITH FORD MOTOR COMPANY'S LAME EXPLANATION OF HOW VEHICLE DOESN'T QUALIFY FOR REIMBURSEMENT. WITHOUT BEING OVERLY DRAMATIC, MY FATHER OR I COULD HAVE LOST OUR LIVES TO TO THIS RARE TYPE OF DAMAGE. THIS ESCAPE HAS BEEN WELL TAKEN CARE OF AND IS IN GOOD CONDITION FOR A 2003 FROM THE RUST BELT. I'VE OWNED DOZENS OF VEHICLES, AS HAS MY WHOLE FAMILY, WE'VE NEVER SEEN THIS TYPE OF PROBLEM AND IT'S NOT SUBJECT TO A RECALL. I AM HOPING OTHERS HAVE COMPLAINED AS WELL IN HOPES OF SPARKING AN EXPANDED RECALL. THANK YOU FOR YOUR TIME. I INCLUDED A COUPLE OF GENERAL PICTURES FOR NOW AS THE ESCAPE IS AT A REPAIR SHOP. 2003 XLT V6 3.0 WITH AVAILABLE FULL 4X4 CAPABILITY. APPROXIMATELY 165,000 MILES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233599July 20, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE I WAS DRIVING ON HWY 45 MY ESCAPE JUMPED OUT OF GEAR AND OVERDRIVE INDICATOR SHOWED IT HAD TURNED OFF AT THE SAME TIME. ALSO IT CAUSED MY VEHICLE TO ALMOST STOLL WHILE TRAFFIC WAS BEHIND ME AND BESIDE ME. I HAD TO SHIFT GEAR SHIFT UNTIL LIGHT SHOWED AGAIN THEN SHIFT IT TO DRIVE. ALSO HAD TO CLICK OVERDRIVE BACK ON SEVERAL TIMES UNTIL IT KICKED ON. I HAD MY SISTER AND MY 2 CHILDREN 9YRS AND 10 YRS OLD IN VEHICLE WHEN IT HAPPENED. ALSO HAD MY VEHICLE TO START JUMPING AND SHAKING LIKE IT WAS MISSING . ENGINE LIGHT IS ON ALL THE TIME NOW, AND AIRBAG LIGHT. IS IT SAFE TO DRIVE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233323July 19, 2019
ENGINE
TL* THE CONTACT OWNED A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED ON A RANCH, SOMEONE LOOKED OUT THE WINDOW AND FOUND THE VEHICLE ON FIRE. THE POLICE AND THE FIRE DEPARTMENT WERE CALLED TO THE SCENE AND THE FIRE WAS EXTINGUISHED. A FIRE REPORT AND POLICE REPORT WERE FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS TOTALED AND WAS NOT TOWED AWAY. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC) HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,500.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11230234July 8, 2019
SUSPENSION
I WAS DRIVING MY CAR OUT OF MY DRIVEWAY AND THE STEERING WHEEL TURNED OFF CENTER MAKING IT DIFFICULT TO CORRECTLY STEER THE CAR. I TOOK IT TO A MECHANIC AND WAS TOLD THE SUB FRAME RUSTED AND CRACKED IN HALF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217882June 4, 2019
STEERING, SUSPENSION
FRONT SUB FRAME RUSTED OUT AND SPLIT HALF WAY ACROSS PULLS VEHICLE WHEN DRIVING 14S02 COMPLAINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217569June 3, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 60 MPH AND PASSING ANOTHER VEHICLE, THE CONTACT RAISED HER FOOT OFF THE ACCELERATOR PEDAL; HOWEVER, THE VEHICLE ACCELERATED INDEPENDENTLY TO 75 MPH. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SLOWED DOWN TO 70 MPH. WHEN THE BRAKE PEDAL WAS RELEASED, THE VEHICLE BEGAN TO ACCELERATED TO 75 MPH. THE CONTACT DEPRESSED THE BRAKE PEDAL AGAIN WITH EXCESSIVE FORCE, BUT THE VEHICLE FAILED TO STOP. THE VEHICLE SLOWED DOWN TO 45 MPH, BUT THE ENGINE WAS STILL REVVING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AT 40 MPH AND QUICKLY POWERED OFF THE ENGINE. DUE TO DEPRESSING THE BRAKE PEDAL WITH EXCESSIVE FORCE, THERE WAS A BURNING ODOR COMING FROM THE BRAKE PEDAL. THE VEHICLE WAS RESTARTED WHILE IN THE PARK POSITION AND THE ENGINE STARTED TO ACCELERATE. THE CONTACT QUICKLY POWERED OFF THE ENGINE. THE CONTACT'S FATHER INSPECTED THE VEHICLE AND NOTICED THAT THE CABLE CONNECTED TO THE THROTTLE WAS CAUGHT IN BETWEEN THE ENGINE AND THE PLASTIC ENGINE COVER. THE CONTACT'S FATHER MANEUVERED THE CABLE AND THE VEHICLE DROVE NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210307May 28, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE VEHICLE. AN INDEPENDENT MECHANIC DISCOVERED THAT THE SUBFRAME WAS RUSTED AND QUOTED A REPAIR COST OF $2,000 TO HAVE THE FRAME REPLACED. SEVERAL UNKNOWN DEALERS WERE CONTACTED AND QUOTED REPAIRS COSTS AS HIGH AS $4,800. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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