Ford Escape Complaints (2003)
558 consumer complaints on file.
- #10244139October 1, 2008STRUCTURE:BODY
PAINT PEELING -- DELAMINATING -- FROM ROOF OF 2003 FORD ESCAPE XLT, COLOR CODE C2. AREA IS ABOVE JUNCTION OF ROOF AND WINDSHIELD. BODY SHOP VERIFIED CONDITION A RESULT OF BAD PRIMER. FORD NOTIFIED AS WELL AS TWO OKLAHOMA CITY-AREA DEALERS -- OVERALL FORD AND BOB MOORE FORD. NO RESOLUTION FROM FORD AS OF YET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10244052September 30, 2008VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, IT IDLED AT 3,000 RPM'S AND WOULD NOT DECREASE. AS A RESULT, WHEN PLACED INTO DRIVE, THE VEHICLE WILL SPEED OFF. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V574000 (VEHICLE SPEED CONTROL:CABLES). THE FAILURE MILEAGE WAS 67,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10243047September 22, 2008ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. WHEN THE CONTACT DECELERATED AND REACHED A SPEED OF 40 MPH OR LESS, THE VEHICLE WOULD STALL. IT WOULD COMPLETELY SHUT DOWN WITH NO POWER STEERING OR BRAKING ABILITY. SHE SHIFTED INTO NEUTRAL WHILE DEPRESSING THE ACCELERATOR PEDAL IN ORDER TO RESTART THE VEHICLE. THE FAILURE OCCURRED AT LEAST ONCE PER DAY. THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE AT THE CONTACT'S EXPENSE. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN ANY RECALLS RELATED TO THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 110,000 AND FAILURE MILEAGE WAS APPROXIMATELY 107,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10241695September 10, 2008STRUCTURE
PAINT PEELING DOWN TO BARE METAL ON ROOF OF VEHICLE WITH PAINT BLISTERING ELSEWHERE. EXPOSED BARE METAL RUSTING DUE TO EXPOSURE TO ELEMENTS. ATTEMPTING RESOLUTION VIA DEALER BUT NO HELP AT THIS TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10239012August 20, 2008SERVICE BRAKES, HYDRAULIC
BRAKE ROTORS FAILED AT 24947 AND AT 36010. THIS ESCAPE HAS ONE ADULT DRIVER AND THE BRAKES PEDAL WAS NOT "RIDDEN". LOTS OF PREMATURE ROTOR WEAR COMPLAINTS ON THE WWW.NHTSA.GOV SITE BUT NO FORD RECALLS. ROTOR REPLACEMENT ADDS ABOUT $250 TO BILL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10238398August 15, 2008SERVICE BRAKES, HYDRAULIC
SECOND TIME TO REPLACE BRAKE ROTORS ON 2003 FORD ESCAPE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10238056August 13, 2008STRUCTURE:FRAME AND MEMBERS
I PURCHASED A FORD ESCAPE 2003 ON JULY 2008. LAST MONTH I NOTICED THE LEATHER INTERIOR LOOSENED FROM ALL FOUR DOORS. I WOULD LIKE TO KNOW IS THIS A FACTORY DEFECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10237746August 11, 2008ENGINE AND ENGINE COOLING
MY 2003 FORD ESCAPE STALLS WHILE DRIVING LEAVING ME WITHOUT POWER STEERING OR BRAKES. I CONTACTED FORD AT 800-392-3673 TO ASK ABOUT A RECALL. I FOUND OUT THAT FORD HAS RECALLED 363,440 FORD ESCAPES FOR THIS EXACT PROBLEM. I WAS TOLD THAT MY VIN NUMBER DID NOT CORRESPOND WITH THE 363,440 FORD ESCAPES THEY RECALLED BUT TO KEEP INTOUCH WITH MY SERVICE MANAGER AT THE FORD DEALERSHIP FOR MORE UPDATES. AT THIS TIME THEY CANNOT DO ANYTHING ABOUT IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10234568July 16, 2008ENGINE AND ENGINE COOLING:COOLING SYSTEM
DEALERSHIP FAILED TO NOTIFY ME OF CURRENT VEHICLE RECALLS REGARDING MY 2003 FORD ESCAPE LIMITED, FAILED TO IDENTIFY MECHANICAL PROBLEMS DURING SCHEDULED MAINTENANCE (OIL CHANGE) AS RECOMMENDED BY THE FORD MOTOR COMPANY, WHICH STATES ITS TECHNICIANS PERFORM A "MULTI-POINT INSPECTION" "WITH THE MOST UP-TO-DATE TRAINING" WHICH LED TO SUBSEQUENT ENGINE FAILURE (LOCKED-UP). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10232139June 24, 2008TIRES, TIRES:TREAD/BELT
RIGHT REAR PASSENGER TIRE FAILED ON 2003 FORD ESCAPE. TIRES IN QUESTION ARE FIRESTONE DESTINATION LE, (DOT VN08, 0107) JUST DAYS AND ONE YEAR AFTER PURCHASE NEW. AFTER TIRE FAILURE VEHICLE ONE VEERED VIOLENTLY INTO LEFT LANE OF THE TWO LANE INTERSTATE HIGHWAY AND VEHICLE TWO COLLIDED WITH VEHICLE ONE SENDING VEHICLE ONE SKIDDING ON ITS DRIVERS SIDE BEFORE COMING TO A REST ON THE RIGHT BREAKDOWN LANE. TOTAL TIME WHEN VEHICLE ONE NOTICED A NOISE TO END OF INCIDENT WAS LESS THAN 1 MINUTE. NORMAL DRIVING CONDITIONS ON INTERSTATE HIGHWAY, SPEED TRAVELING AT TIME OF MISHAP WAS APPROXIMATELY FOUR MPH ABOVE POSTED 70 MPH SPEED LIMIT. TEMPERATURE WAS APPROXIMATELY 90 DEGREES AMBIENT FAHRENHEIT ON A CLEAR VISIBLE DAY. TIRE IN QUESTION WERE PURCHASED AS A SET OF TWO TOTALLY FOUR JUNE 5, 2007 AND ACCIDENT OCCURRED JUNE 22, 2008. TIRE ROTATION IN OR AROUND 6000 MILES WAS PERFORMED AT PLACE OF PURCHASE. AIR PRESSURES WERE CHECKED AND IN ACCORDANCE WITH TIRE SIDEWALL SPECIFICATIONS. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 4
- Deaths:
- 0
- #10228292May 20, 2008STRUCTURE, UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. THREE MONTHS AFTER THE VEHICLE WAS PURCHASED, THE CONTACT NOTICED A BLOCK OF PAINT CHIPPING OFF OF THE HOOD. WEEKS LATER, THE CONDITION BECAME PROGRESSIVELY WORSE. THE PAINT BEGAN BUBBLING AND CHIPPING EXCESSIVELY. WHEN THE CONTACT ATTEMPTS TO WASH THE VEHICLE THE PAINT WILL COME OFF. SHE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 74,000 AND CURRENT MILEAGE IS 100,000. UPDATE 06/10/08 *BF UPDATED 06/10/08
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10228194May 19, 2008SUSPENSION:FRONT
I HAVE A 2003 FORD ESCAPE THAT I JUST TOOK TO THE DEALER FOR REPAIR. THE REPLACED THE BUSHINGS IN THE UPPER AND LOWER CONTROL ARMS AS THEY WERE COMING OUT. I ASK THE DEALER ABOUT THE PROBLEM, AND WAS TOLD THEY HAD SEEN IT BEFORE. RARE BUT HAD SEEN IT. SEEMS TO ME IF THE BUSHINGS COME OUT OF THE CONTROL ARMS AN ACCIDENT COULD OCCUR. SEEMS TO ME TO BE A QUALITY PROBLEM THAT FORD IS IGNORING. I DID HAVE THE CAR REPAIRED AT MY EXPENSE. HOPEFULLY THIS ONLY OCCURS ONCE. IT ALL STARTED WITH A "CLUNK" NOISE IN THE FRONT END AS YOU GO OVER A DRIVE WAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227009May 8, 2008SUSPENSION:FRONT:WHEEL BEARING
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 25 MPH, THE VEHICLE MADE GROWLING AND SQUEALING NOISES, AND THE FRONT END SHOOK. THE DEALER STATED THAT THE FRONT WHEEL BEARINGS FAILED AND NEEDED TO BE REPLACED. THE FAILURE INITIALLY BEGAN ON FEBRUARY 15, 2008 WITH THE PASSENGER SIDE FRONT BEARING, THEN THE DRIVER'S SIDE, FOLLOWED BY THE PASSENGER SIDE A SECOND TIME, AND NOW THE DRIVER'S SIDE AGAIN. THE FIRST TIME THE FAILURE OCCURRED THE VEHICLE WAS STILL UNDER WARRANTY; HOWEVER, IT IS NO LONGER COVERED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 75,000 AND FAILURE MILEAGE WAS 65,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10225380April 22, 2008ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE ATTEMPTING TO MAKE A LEFT TURN AT 5 MPH, THE VEHICLE SHUT OFF. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 78,942 AND FAILURE MILEAGE WAS 75,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10223862April 9, 2008POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL*THE CONTACT OWNS A2003 FORD ESCAPE. WHILE DRIVING 40 MPH, THE VEHICLE WOULD STALL THEN SHUT OFF. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN DECELERATING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THERE IS A RECALL FOR THE POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (NHTSA CAMPAIGN ID #04V165000) HOWEVER, THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. AS OF APRIL 9, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE HAS OCCURRED APPROXIMATELY 50 TIMES. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10223145April 2, 2008POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE COMPLETELY SHUT OFF AND HAD TO BE RESTARTED. THE VEHICLE DID NOT RESTART IMMEDIATELY. THE VEHICLE WAS DIAGNOSED AS HAVING IDLE AIR CONTROL VALVE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V165000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)). THE CURRENT MILEAGE WAS 101,000 AND FAILURE MILEAGE WAS 80,000. UPDATED 05/06/08. *LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10222671March 29, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE IN A 2003 FORD ESCAPE XLT. THIS VEHICLE HAS 53,576 MILES ON IT AND SHOWED NO WARNINGS OF FAILURE. WHILE OPERATING VEHICLE IN TRAFFIC THE OVERDRIVE LIGHT STARTED FLASHING AND THE TRANSMISSION STARTED SLIPPING AND NO MOVEMENT FROM VEHICLE. THIS IS A SAFETY HAZARD AS THERE IS NO WAY TO SAFELY EXIT DRIVE LANES , AND MAY CAUSE REAR END COLLISIONS. THE CD4E TRANSMISSION HAS MAJOR DESIGN FLAWS KNOWN BY FORD HENCE THE CONVERSION OF TRANSMISSION MANUFACTURERS FROM BATAVIA, OHIO TO LIVONIA, MICHIGAN IN 2006. I HAVE YET TO HAVE THE PROBLEM REPAIRED AS I MAY BE USING THE VEHICLE FOR EXPLANATORY PROOF OF POOR QUALITY AND ENGINEERING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10222132March 24, 2008STRUCTURE:BODY:HOOD
MY 2003 FORD ESCAPE XLT PAINT IS PEELING IN STRIPS OFF THE HOOD AND FROM THE SUNROOF BACK. I HAVE MADE MULTIPLE COMPLAINTS TO FORD IN RIGHTING ON THE PHONE AND IN PERSON. THEY CLAIM TO HAVE NEVER HEARD OF THE PROBLEM. IN MY RESEARCH I HAVE FOUND @ LEAST 45 OTHERS WITH THE SAME ISSUE. THIS IS SOMETHING THEY SHOULD NOT BE ALLOWED TO SWEEP UNDER THE RUG. IT IS A DEFECT THEY ARE RESPONSIBLE FOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218858February 22, 2008POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ABOUT ONCE A MONTH, FOR THE LAST FOUR MONTHS, MY 2003 FORD ESCAPE WILL STALL OUT. THIS HAS HAPPENED WHEN THE ENGINE IS COLD AND UPON DECELERATION SUCH AS WHEN ENTERING OR MAKING A TURN. THE CAR RESTARTS WITHOUT HESITATION. THERE WAS A SAFETY RECALL ISSUED ABOUT THIS PROBLEM, #04V165000, WHERE THE FIX SEEMS QUITE SIMPLE BUT FORD'S MAIN CUSTOMER RELATIONS DEPT. SAYS MY CAR IS NOT PART OF THAT RECALL. SAME CAR, SAME PROBLEM, BUT NOT RELATED TO ORIGINAL RECALL. SEEMS ABSURD. ALTHOUGH THERE HAVE BEEN NO ACCIDENTS, THE THREAT OF ONE EXISTS IF THE CAR STALLS WHILE I'M TURNING ACROSS ONCOMING TRAFFIC OR, POSSIBLY, REAR-ENDED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216405January 29, 2008SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
URGENT RECALL NOTICE, I RECEIVED ON MY 2003 FORD ESCAPE AFTER RESEARCH ON THE RECALL VEHICLE, I BELIEVE THIS CAUSED MY DAUGHTER ACCIDENT, SHE ROLLED THIS VEHICLE. I M VERY ANGRY THAT I HAVE FOLLOWED THE LAW IN RESPONEDING TO THE RECALL NOTICE AND WHEN I EXPLAINED MY CONCERNS I WAS TOLD SOMEONE WAS GOING TO CONACT ME. THIS HAS NOT HAPPEN. NO DEATHS BUT PROPERTY DAMAGE YES ( PAYING FOR AVEHICAL) I HAVE SITTING IN MY BACK YARD THAT I M STILL PAYING FOR.BRING A SINGLE MOTHER, THIS HARDSHIP, I PAID 14,000.00 AND IT ONLY HAS 60 THOUSAND MILES. I HAVE PICTURES OF THE ACCIDENT AND I WILL HAVE THIS VEHICLE CHECKED OUT MYSELF AND TALK TO AN ATTORNEY. NOW IF YOU CAN HELP ME ON WHAT I SHOULD DO NEXT, I WOULD BE THANKFUL . *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0