Ford Escape Complaints

29,499 consumer complaints on file.

#10072536May 13, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
NO CRASH - NO INJURIES YET! THINK THERE MAY BE A POSSIBLE PRODUCT LIABITY SAFETY ISSUE: FORD ESCAPE, 2001, W/ POWER DOOR LOCKS, SERIAL# [XXX]. *AK REAR DOORS ON BOTH SIDES DO NOT LATCH, PROPERLY. THEY DO NOT WORK PROPERLY. ONCE OPENED THEY WILL NOT CLOSE AND LATCH SECURELY. ONE DOOR FAILED WITHIN ONE WEEK OF THE OTHERS FAILURE. FOUND OUT THE PARTS ARE ON NATIONAL BACKORDER AND HAVE BEEN REVISED 3 TIMES BY MANUFACTUROR. IN 50 YEARS I HAVE NEVER SEEN AN AUTOMOBILE WITH THIS TYPE OF FAILURE. I'VE SOLD HUNDREDS OF CARS IN MY LIFE TIME AND HAVE OWNED PLENTY. MY QUESTION IS IS THERE ANY OTHER COMPLAINTS OF THIS SIMIILAR TYPE ON THE SAME TYPE OF VEHICLE? ANY INJUIES? IS IT SOMETHING THE NHTSA CAN LOOK INTO FOR CONSUMERS. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073593May 13, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE APPLYING THE BRAKES CONSUMER HEARD A LOUD NOISE, AND VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BRAKE ROTORS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073517May 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
VEHICLE EXPERIENCED THE SAME PROBLEM DESCRIBED IN ENGINE STALLING RECALL 04V165000. BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072494May 12, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST, SERVICE BRAKES, AIR:DISC
BRAKE PEDAL HISSES AND SQUEAKS WHEN RELEASED. TO STOP HIGH-PITCHED HISSING SOUND, THE PEDAL MUST BE LIGHTLY TAPPED. RESULTS IN EXTENSIVE DAMAGE TO BRAKE SYSTEM. BRAKE PADS, ROTORS, AND POWER BRAKE BOOSTER NEED REPLACING. POTENTIAL SAFETY ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072415May 11, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
ON TWO SEPARATE OCCASSIONS (04/23/04 & 04/30/04) MY 2001 FORD ESCAPE JUST STOPPED RUNNING WITH NO WARNING WHAT SO EVER. AFTER THE 1ST INCIDENT A RECALL REPAIR WAS COMPLETED (DRIVETRAIN MODULE) AND THOUGHT TO HAVE FIXED THE PROBLEM. EXACTLY A WEEK LATER THE VEHICLE JUST STOPPED RUNNING AGAIN. THE DEALERSHIP COULDN'T BE CERTAIN, BUT THE PROBLEM SEEMED TO BE A FAULTY FUEL PUMP. THE REPAIR WAS MADE, COSTING NEARLY $500, AND SO FAR NO PROBLEMS. HAD THIS PROBLEM OCCURRED ON A BUSY INTERSTATE, THE OUTCOME COULD HAVE BEEN VERY DISASTROUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065271May 11, 2004
TIRES
WHILE DRIVING 55 MPH A LOUD NOISE WAS HEARD COMING FROM THE PASSENGER SIDE. THE REAR PASSENGER SIDE TIRE BLEW OUT. THE CONSUMER WAS ABLE TO PULL OVER AND CHANGE THE TIRE WITH A SPARE TIRE. CONTINENTAL, SIZE P235/70R16. *AK *SC THE CONSUMER WAS TOLD THE TIRE INCIDENT WAS DUE TO A ROAD HAZARD, HOWEVER THE CONSUMER DISAGREED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072020May 3, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE IS EQUIPPED WITH AUTOMATIC TRANSMISSION. WHEN IT IS IN A INCLINED POSITION THE VEHICLE WILL ROLL BACKWARDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068215May 3, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ONGOING MUSTY MILDEW ODOR FROM VENTS AND A/C UNIT. HAVE BROUGHT IT FOR SERVICE 3 TIMES, NOTHING HAS BEEN DONE TO CORRECT PROBLEM. AFTER DRIVING IN THE CAR FOR A LONG PERIOD OF TIME, I FEEL ILL AND HAVE SLIGHT DIFFICULTY BREATHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068153May 1, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS ON MY ESCAPE HAD TO BE REPLACED AT 45,000 MILES. THERE WAS NO INDICATION THAT THE BRAKES HAD WORN DOWN (NO SQUEALER WARNING). UPON INSPECTION IT WAS REVEALED THAT THE ROTORS HAD BEEN WORN DOWN AND HAD TO BE REPLACED ALONG WITH NEW BRAKE PADS. THE SERVICE MANAGER WAS SURPRISED AT THE ROTORS BEING IN SUCH BAD SHAPE ESPECIALLY SINCE IT WAS NOT DUE TO GRINDING (THE BRAKE PADS WEREN'T COMPLETELY WORN OUT). HE WAS SHOCKED AT SUCH INFERIOR PARTS BEING ON THE CAR. I HAVE KEPT THE ORIGINAL ROTORS THAT CAME ON THE CAR FROM FORD SHOULD ANYONE WANT PICTURES OR WANT TO INSPECT THEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064874April 29, 2004
STEERING: STEERING WHEEL/HANDLE BAR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, ELECTRICAL SYSTEM, SEAT BELTS
THE BRAKE LIGHT CAME ON WHILE DRIVING. THIS OCCURRED BECAUSE THE BRAKE MASTER CYLINDER HAD A SLOW LEAK THAT PROGRESSED. THE DEALERSHIP INDICATED THE LEAK MAY BE DUE TO A BAD CYLINDER CAP. THE CAP WAS REPLACED. ALSO AT 100 MILES THE STEERING WHEEL BECAME LOOSE AND FELT LIKE IT WAS GOING TO SEPARATE FROM IT'S LINKAGE. A SCREW IN THE STEERING WHEEL HAD BECAME LOOSE AND NEEDED TO BE TIGHTENED. THE DEALERSHIP TIGHTENED THE SCREW AND PUT A PUNCH MARK INTO THE SIDE OF THE SCREW TO MAKE IT STAY IN PLACE BUT THE PROBLEM RECURRED. *NM THE MASTER PARTS WERE NOT WORKING THE STEERING WHEEL WAS LOOSE AFTER 50 MILES. THE MASTER CYLINDER HAD A SLOW LEAK, WHICH WORSENED OVER TIME AND TIGHTENING DID NOT FIX. THE CONSUMER FOUND THE BACK LIGHT BEHIND THE GEAR SELECTOR AND ODOMETER WENT OUT, THE AIRBAG LIGHT HAD COME ON, THE CHECK ENGINE LIGHT HAD COME ON, THE RADIO DID NOT START, THE VEHICLE STALLED, AND THE SEAT BELTS WERE INOPERATIVE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068000April 28, 2004
VEHICLE SPEED CONTROL
ON MY WAY TO WORK YESTERDAY, I WAS EXITING THE HIGHWAY ONTO AN OFF-RAMP. I DID NOT HAVE THE GAS PEDAL PRESSED, YET THE TRUCK WAS ACCELERATING TO SPEEDS OVER 70 MPH. I TRIED PRESSING ON THE BRAKES, BUT THAT DID NOT STOP THE TRUCK. I FINALLY PUT THE TRUCK IN NEUTRAL IN ORDER TO AVOID AN ACCIDENT. WHILE SITTING AT THE INTERSECTION WAITING FOR THE LIGHT TO CHANGE, STILL IN NEUTRAL, THE TRUCK'S ENGINE WAS REVVING HIGHER & HIGHER. THE TRUCK WAS LITERALLY ROCKING BACK & FORTH. WHEN THE LIGHT TURNED GREEN, I PUT THE TRUCK IN DRIVE & IT RACED ON. I WAS VERY CAREFUL TO ALLOW AMPLE SPACE IN-BETWEEN MY TRUCK & OTHER DRIVERS. I HAD 2 OTHER INTERSECTIONS TO GO THROUGH BEFORE ARRIVING AT MY WORK LOCATION. I WOULD CONTINUE TO PUT THE TRUCK IN NEUTRAL WHILE SITTING AT AN INTERSECTION. THIS WAS A VERY SCARY EXPERIENCE. IF I HADN'T OF REACTED SO QUICKLY, I WOULD HAVE CRASHED INTO OTHER VEHICLES AND WOULD HAVE CAUSED AN ACCIDENT. I WAS LUCKY THAT THIS DID NOT OCCUR WHILE I WAS IN THE STOP & GO TRAFFIC CLOSER TO MY HOME. THIS EXPERIENCE SHOOK ME UP FOR QUITE SOME TIME. I CONTACTED THE NEAREST FORD DEALER & WAS TOLD TO CONTACT FORD'S ROADSIDE ASSISTANCE TO HAVE THE TRUCK TOWED TO THE DEARLERSHIP. WITHIN MINUTES THE TOW TRUCK ARRIVED & TOOK MY TRUCK TO THE DEALERSHIP. THE DEALERSHIP REPLACED THE THROTTLE CABLE UNDER WARRANTY & WITHIN A FEW HOURS, I WAS DRIVING MY TRUCK AGAIN. AFTER THE REPLACEMENT, THERE SEEMED TO BE NO RESISTANCE WHILE PUSHING THE GAS PEDAL. THEREFORE, I DID NOT NOTICE THIS PROBLEM THAT WAS ABOUT TO EXPLODE. AFTER MY EXPERIENCE, I NOW SEE THERE HAVE BEEN OTHER CASES SUCH AS MINE. I WAS LUCKY. HOW MANY OTHERS WON'T BE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071775April 28, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STEERING:COLUMN
CONSUMER TOOK VEHICLE TO DEALER' 4-5 TIMES FOR THE SAME PROBLEM. WHEN SHE TURNED ON HEAT OR AIR CONDITIONER THERE WAS A MILDEW SMELL. EACH TIME THAT CONSUMER TOOK VEHICLE DEALER SHE WAS TOLD TO COME BACK IF THE LIGHT CAME ON. DEALER COULD NOT REPRODUCE THE FOUL SMELL. ALSO, WHILE DRIVING A WIND CAME INTO VEHICLE EVEN THOUGH THE DOORS WERE CLOSED. IN ADDITION, CONSUMER COMPLAINED ABOUT THE STEERING WHEEL MAKING NOISE. DEALER WILL NOT LOOK AT VEHICLE AGAIN. HOWEVER, CONSUME COMPLAINED VEHICLE WAS FALLING APART, AND THE DEALERS WILL NOT HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067811April 26, 2004
SERVICE BRAKES, HYDRAULIC:FLUID
BRAKE "IDIOT" LIGHT ON DASHBOARD LIT.. OUT OF BRAKE FLUID.. DEALER STATED DEFECTIVE BRAKE FLUID RESERVOIR CAP - REPLACED - QUESTIONED WHY IT WAS OUT OF FLUID WHEN THE FLUIDS WERE SUPPOSED TO HAVE BEEN "CHECKED AND TOPPED OFF" AT LAST OIL CHANGE 3K MILES PREVIOUSLY - (I HAD ALSO REPORTED GRINDING BRAKES NOISE AT THAT OIL CHANGE WHICH I WAS TOLD WAS JUST DUE TO EXCESSIVE BRAKE DUST BUILDUP.. ) *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067812April 26, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
IDIOT LITE FOR RADIATOR LIT - LOW ON RADIATOR FLUID - VEHICLE HAD BEEN SERVICED JUST 1 MONTH PRIOR WITH A "CHECK AND TOP OFF ALL FLUIDS" OIL CHANGE - WHY WAS THE LOW FLUID NOT DETECTED AT THAT TIME?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067815April 26, 2004
VISIBILITY:WINDSHIELD
WINDSHIELD CREAKS WHEN IT'S RAINING/WET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067818April 26, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
EXCESSIVE BRAKE DUST ON FRONT TIRES - RIMS ARE BLACK WITHIN 3 DAYS OF CLEANING - DEALER REPORTS THIS IS 'NORMAL'..*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067840April 26, 2004
AIR BAGS:FRONTAL
ON APRIL 1, 2004, A 1995 FORD TAURUS TURNED IN FRONT OF MY 2001 FORD ESCAPE. I WAS TRAVELING AT A SPEED AROUND 40MPH AND SLAMMED ON THE BRAKES. THE FRONT OF MY VEHICLE HIT THE PASSENGER SIDE FRONT OF HER VEHICLE. MY AIRBAGS FAILED TO DEPLOY AND MY CAR WAS DEEMED A TOTAL LOSS. I SUFFERED A STRAINED NECK, STRAINED BACK MUSCLES, MULTIPLE CONTUSIONS FROM THE SEATBELT ,AS WELL AS A PULMONARY CONTUSION. I FEEL THAT MY INJURIES WERE ENHANCED DUE TO AIRBAG FAILURE.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10067848April 26, 2004
SEATS
FRONT DRIVERS SEAT LEANS AND IS POINTING TO LEFT. DEALER STATED THAT FORD PURPOSELY MADE THE FOAM ON THE DRIVERS SIDE SEAT LESS DENSE THAN ON THE RIGHT SIDE FOR EASIER ACCESS AND EXIT OF THE VEHICLE. THIS STILL DOESN'T EXPLAIN WHY THE SEAT ALSO FEELS SLIGHTLY TWISTED OR POINTING THE LEFT. I WAS ALSO TOLD BY THE DEALER WHO CALLED FORD MOTOR COMPANY AND THAT THEY ARE AWARE OF THE ISSUE AND THAT THERE IS NOTHING THEY CAN DO AT THIS TIME. MY CONCERN THAT I FEEL DISTRACTED WHILE DRIVING WHICH MAY LEAD TO A SAFETY ISSUE FOR MYSELF AND OTHERS. PLEASE NOTE THAT THIS IS FOR A 2005 FORD XLT. THIS WEB SITE DOES NOT YET ALLOW YOU TO SELECT 2005 AS AN OPTION IN THE "YEAR" PULL DOWN MENU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067863April 26, 2004
FUEL SYSTEM, OTHER
ENGINE STALLS AND HAS A LOSS OF POWER AT TIMES UNDER ACCELERATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071415April 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE ODOMETER LIGHT BLINKED ON AND OFF. DRIVER STOPPED THE VEHICLE AND SHUT OFF ENGINE. THEN, ATTEMPTED TO START VEHICLE, BUT IT WOULD NOT MOVE FORWARD. TRANSMISSION WOULD WORK ONLY WHEN COLD, ONCE THE SYSTEM WARMED UP ALL GEAR SELECTIONS WERE LOST. VEHICLE WAS TAKEN TO DEALER, WHO EXPLAINED THE TRANSMISSION WOULD HAVE TO BE REBUILT. CONSUMER STATED THAT TRANSMISSION FLUID WAS NOT BURNING, CLUTCHES WERE OKAY, BUT A COUPLE OF THE BUSHINGS WERE SEIZED TO THE DRUMS. THIS PROBLEM OCCURRED WITH TWO DAYS OF SLOW CITY DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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