Ford Escape Complaints

29,499 consumer complaints on file.

#10110079February 8, 2005
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
JUST PURCHASED A 2005 ESCAPE XLT A FEW WEEKS AGO, AND SINCE DAY 1 THE CD SYSTEM INADVERTANTELY FADES IN & OUT TO THE POINT WHERE IT LOSES ALL BASE AND SOUNDS LIKE IT'S IN A TUNNEL AT TIMES. THIS LAST FOR APPROXIMATELY 4-5 MINUTES AND THEN THE NORMAL VOLUME/SOUND RETURNS, ONLY FOR IT TO OCCUR AGAIN A FEW MINUTES LATER. CONCERN HERE IS AN ELECTRICAL PROBLEM WHICH COULD BE CAUSING OTHER ISSUES. HAVE SCHEDULED AN APPOINTMENT FOR EXAMINATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115223February 7, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER, FUEL SYSTEM, GASOLINE, STRUCTURE, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD ESCAPE 2001, WINDSHIELD WIPERS HAVEN'T KEPT WINDOWS CLEAR ENOUGH TO SEE DURING RAIN OR SNOW. *BF THE CONSUMER WAS ONLY GETTING 10-12 MILES PER GALLON ON THE HIGHWAY. THE VEHICLE WAS HARD TO DRIVE WHEN IT WAS WINDY OUTSIDE. WHEN THE CONSUMER ATTEMPTED TO STOP THE VEHICLE, THE BRAKE WENT DOWN TO THE FLOOR AND DID NOT COME BACK UP FOR SEVERAL SECONDS. THE ANTI-LOCK BRAKES DID NOT ENGAGE. THE CONSUMER SPOKE TO THE DEALER AND HE SAID THE BRAKES MUST HAVE FROZEN UP. THE BATTERY LOW LIGHT WAS ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111431February 7, 2005
VEHICLE SPEED CONTROL:CABLES
CONSUMER WANTS TO BE SURE THAT HE RECEIVING THE RECALL NOTICE FOR 2003 FORD ESCAPE. *BF THE RECALL IS IN REFERENCE TO THE ACCELERATOR CABLE WHICH MAY PREVENT THE THROTTLE FROM RETURNING TO THE IDLE POSITION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109921February 6, 2005
VEHICLE SPEED CONTROL
WITHIN 2 HOURS OF BUYING A NEW 2004 FORD ESCAPE AND AT 180 MILES THE THROTTLE STUCK ON THE HIGHWAY ACCELERATING ME TO NEARLY 90 MPH BEFORE I COULD SHIFT IT INTO NEUTRAL, GET IT OFF THE SIDE OF THE ROAD, AND TURN OFF THE ENGINE. HAD THERE BEEN ANY CARS NEXT TO ME ON THE HIGHWAY I WOULD HAVE BEEN INVOLVED IN A HORRIBLE ACCIDENT. THE CAR IS AT THE DEALER TO BE FIXED, BUT I READ ON THE FORD MOTOR CO. WEB PAGE THERE IS A RECALL FOR ACCELERATOR PROBLEMS. HOW/WHY CAN A DEALER SELL A CAR WITH A KNOWN DEFECT? I VERY EASILY COULD HAVE BEEN SERIOUSLY INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109885February 5, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
AIRBAG/RESTRAINT SYSTEM WARNING LAMP IS ON. INITIALLY, IT FLASHED FOR ABOUT 30 SECONDS, THEN REMAINED ON. VEHICLE HAS BEEN TO FORD DEALER FOR THIS CONDITION ON FOUR PREVIOUS OCCASIONS. PREVIOUSLY DIAGNOSED TO BE A PROBLEM WITH THE SENSOR IN THE PASSENGER SEAT AND REPORTEDLY REPAIRED, BUT THE PROBLEM RETURNS IN 3 TO 9 MONTHS. UNKNOWN WHETHER AIRBAG AND RESTRAINT SYSTEM WOULD PROPERLY DEPLOY IN A COLLISION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109920February 5, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE PLASTIC CAP ON THE MASTER BREAK CYLINDER LEAKED BREAK FLUID ON THE ELECTRICAL WIRING HARNESS. THE INSULATION ON THE HARNESS FAILED AND THE WIRING SHORTED, CAUSING A FIRE. THE BREAK FLUID ACTED AS FUEL FOR THE FIRE. THE BREAKING SYSTEM, ALTHOUGH ABLE TO BRING THE VEHICLE TO A SAFE STOP, WAS SERIOUSLY AND ADVERSELY AFFECTED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10108230January 29, 2005
TIRES:SIDEWALL
TIRE BLOW OUT ON MY WIFE'S 2005 FORD ESCAPE LIMITED. OLD TIRE IS AVAILABLE, NO NEW TIRES HAVE BEEN INSTALLED YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109174January 28, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
VEHICLE EXPERIENCED A PROBLEM WITH THE AIR BAG DISABLED LIGHT. PASSENGER OF THE VEHICLE WEIGHED 120 LBS. OWNER TOOK THE VEHICLE TO THE DEALER, AND THE CAUSE OF THE PROBLEM WAS UNDETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108113January 28, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED AT 83,000 WHILE DRIVING ON A HIGHWAY AT SPEED OF 60MPH. WAS TOLD BY DEALER THIS WAS A LACK OF MAINTENANCE AND WOULD COST APPROXIMATELY $3,800 TO FIX. TOOK TO LOCAL MECHANIC WHO REPLACED TRANS. FOR $3,000. WHILE TAKING APART OLD TRANS FOUND THAT AN INTERNAL COMPONENT FELL APART CAUSING THE ENTIRE TRANSMISSION TO FAIL. SAID THIS WAS A DEFECT IN THE TRANSMISSION AND NOT FAULT OF 'LACK OF MAINTENANCE'. HAVE CONTACTED FORD SINCE AND THEY REFUSE TO REIMBURSE FOR EXPENSES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106954January 28, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING THE BRAKES AT 38000 MILES WERE COMPLETELY WORN OUT, SO WERE THE ROTORS. TOOK THE VEHICLE TO DEALER TO BE REPAIRED. *AK THE CONSUMER TOOK THE VEHICLE IN TO FIND OUT WHY SO MUCH BLACK AN SILVER DUST WAS ON THE FRONT WHEELS. THE CONSUMER WAS TOLD THAT IT WAS NORMAL WEAR AN TEAR. THE CONSUMER WAS TOLD THAT THE DUST WAS ON THE FRONT TIRES WITHIN 200 MILES AFTER CLEANING. FRONT BRAKE PADS AND ROTORS WERE REPLACED AT NO CHARGE TO THE CONSUMER. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110811January 27, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THE VEHICLE'S 4-WHEEL DRIVE SENSOR FAILED. *NM THE CONSUMER BELIEVES THE VEHICLE 4-WHEEL DRIVE IS SELECTIVE AND NOT DOING THE JOB IT WAS TOUTED TO DO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108914January 26, 2005
SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
VEHICLE HAD A SOUND WHEN BEING DRIVEN. CONSUMER TOOK THE VEHICLE TO DEALER TO SEE WHERE THE SOUND WAS COMING FROM. DEALER DISCOVERED THAT FRONT WHEEL BEARINGS, BRAKES, AND ROTORS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108944January 26, 2005
VEHICLE SPEED CONTROL:CABLES
RECALL CAMPAIGN 00V210001 CONCERNING VEHICLE SPEED CONTROL CABLE. WHILE DRIVINGTHROTTLE CABLE BECOMES INOPERABLE. UPON DEPRESSING THE PEDAL IT WILL STICK. CONSUMER HAS TAKEN THE VEHICLE TO THE DEALER FIVE TIMES FOR THE VERY SAME PROBLEM AS THE RECALL STATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107944January 26, 2005
VEHICLE SPEED CONTROL:CABLES
I WAS DRIVING TO WORK ON A 4 LANE URBAN STREET (ON A RAINY DAY) AND APPROACHED AS "S" CURVE. I LIFTED MY FOOT FROM THE GAS PEDAL TO SLOW DOWN AND THE CAR JUST KEPT GOING FORWARD AND SLID INTO THE NEXT LANE TO THE LEFT. NOT REALIZING WHAT WAS GOING ON, I GENTLY APPLIED THE BRAKES AND THE CAR CONTINUED TO MOVE FORWARD AND SLID TWO LANES TO THE RIGHT. THE CAR WOULDN'T SLOW DOWN, MADE A 90 DEGREE TURN AND CROSSED ALL 4 LANES AND HIT A CONCRETE ABUTMENT, GOING UP THE ABUTMENT UNTIL I THOUGHT THE CAR WOULD GO OVER IT. THE AIRBAGS DEPLOYED AND THEN THE CAR CAME DOWN FROM THE ABUTMENT, SLID BACKWARDS SO THE REAR END THEN HIT THE ABUTMENT AND THEN THE CAR FLEW ALL THE WAY ACROSS THE FOUR LANES WHERE IT STOPPED, FACING TRAFFIC. ONLY BECAUSE OF GOOD LUCK AND IT BEING EARLY IN THE MORNING DID THE CAR HIT NO OTHER VEHICLES. THE DAMAGE EXCEEDED TEN THOUSAND DOLLARS. JUST LAST WEEK I RECEIVED THE RECALL ABOUT THE ACCELERATOR CABLE. THE CAR IS STILL IN THE SHOP (OVER 7 WEEKS LATER) AND WILL THEN GO TO A DEALER TO HAVE THE CABLE REPLACED. HOWEVER, MY CAR'S VALUE HAS SIGNIFICANTLY PLUMMETED. I WILL PURSUE THIS WITH FORD.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10103742January 26, 2005
ENGINE AND ENGINE COOLING
THE ENGINE STALLED AT 55 MPH, CAUSING CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR CHECKUP FOUR TIMES, BUT THE CAUSE WAS UNDETERMINED. *AK THE CONSUMER EXPERIENCED 3 ADDITIONAL FAILURES. THE CONSUMER WAS TOLD TO PRESS A BUTTON WHENEVER THE FAILURE OCCURRED. THE DEALER INSTALLED A SPECIAL COMPUTER. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107868January 25, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED. FORTUNATELY IT FAILED BEFORE THE TRAFFIC LIGHT TURNED GREEN RELEASING THE TRAFFIC HEADED TOWARD THE VEHICLE. I WAS ABLE TO DRIVE IN WHATEVER GEAR IT WAS IN HOME. THE VEHICLE CEASED GOING INTO GEAR AND WAS TOWED TO THE DEALERSHIP. THE VEHICLE WAS 15 DAYS OLD AND HAD 1326 MOSTLY HIGHWAY MILES ON IT WHEN THE FAILURE OCCURRED. THE DEALERSHIP HAS INDICATED THAT THE FAILURE WAS THE CLUTCH IN THE AUTOMATIC TRANSMISSION. PARTS WERE ON NATIONAL BACK ORDER. CAR HAS BEEN IN DEALERSHIP FOR 16 DAYS. VEHICLE STILL AWAITING PARTS FOR REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108803January 25, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPER FLUID WOULD FREEZE UP IN THE HOSES. THE CONSUMER WAS UNABLE TO CLEAN THE DIRT AND DEBRIS OFF THE FRONT WINDSHIELD, THIS CAUSED POOR VISIBILITY WHILE DRIVING. THE DEALER WAS NOTIFIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108882January 25, 2005
VEHICLE SPEED CONTROL:CABLES
NHTSA CAMPAIGN 04V574000/ACCELERATOR CABLE. THE OWNER RECEIVED NOTIFICATION FROM THE MANUFACTURER ON 13 JAN 2005 REGARDING THIS RECALL. THE OWNER IMMEDIATELY MADE AN APPOINTMENT. UPON ARRIVAL AND AFTER WAITING MOST OF THE DAY, THE SERVICE MANAGER INFORMED THE OWNER THAT PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107912January 25, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
ONE WEEK PRIOR TO FIRE, THERE WAS A UNUSUAL SMELL THAT WAS ALMOST LIKE A "FUNNY WOODSTOVE' SMELL. THIS SMELL WAS ONLY PRESENT UNTIL THE CAR HEATED UP AND THE AIR FRESHENER WOULD COVER THE ODOR. IT GOT VERY STRONG THE AFTERNOON BEFORE THE FIRE HAPPENED. IT WAS MORE OF A STALE TIN CAN IS THE BEST WAY THAT I CAN DESCRIBE IT. I CAME HOME IN THE EVENING AND AT 5:30 AM OF THE 30TH MY MOTHER AND I HEARD A LOUD EXPLOSION WHICH WE FOUND OUT WAS LATER THE REAR TIRE ON THE DRIVER SIDE OF MY 2001 FORD ESCAPE BURSTING DUE TO THE INTENSITY OF THE FIRE AND THE ORIGIN, THE REAR LEFT SIDE OF THE VEHICLE. THE FORD ESCAPE IS DESTROYED AND BURNED AT OVER 1400 DEGREES AND SPREAD SO RAPIDLY THAT BY THE TIME THE FIRE DEPARTMENT ARRIVED THERE WAS NOTHING THEY COULD DO BUT CONTROL THE FORE AND PUT IT OUT. MY PARENTS VEHICLE WAS IN THE DRIVEWAY NEXT TO MY ESCAPE AND WAS ALSO DESTROYED. SINCE THE INCIDENT I HAVE CONTACTED FORD SEVERAL TIMES TO REPORT THE INCIDENT AND HAVE AN INVESTIGATOR COME OUT TO DETERMINE THE CAUSE OF THE FIRE AS THE ORIGIN IS ALREADY DETERMINED DUE TO THE WAY THE VEHICLE BURNED. I HAVE BEEN GIVEN THE RUNAROUND SEVERAL TIMES, AND IT HAS BEEN ALMOST THIRTY DAYS. THERE WAS SOMETHING VERY WRONG WITH MY CAR AND THIS FIRE HAPPENED ONLY A COUPLE OF HOURS AFTER THE VEHICLE WAS PARKED IN MY DRIVEWAY, LUCKILY I WAS NOT KILLED AND MY FAMILY STILL HAS A HOME. THE FIRE MARSHAL HAS STATED THAT THE FIRE PATTERNS ON THE OUTSIDE OF THE CAR ARE CONSISTENT WITH A LEAKING O RING FROM THE GASOLINE TANK. THIS MATTER WAS GOING TO FURTHER BE INVESTIGATED WHEN MIDDLESEX MUTUAL AND FORD WERE PRESENT TO LIFT THE VEHICLE UP OFF THE GROUND, HOWEVER FORD HAS BEEN IGNORING THIS SERIOUS ISSUE AT HAND. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10105571January 24, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE
THE LIFTGATE DOOR WOULD OPEN WHEN THE REMOTE IS USED. POSSIBLE RECALL 04V602000. *AK THE LIFTGATE WOULD NOT LOCK AT TIMES. THEN SOMETIMES WHEN THE REMOTE WAS USED TO OPEN THE LIFTGATE, IT WOULD NOT OPEN. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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