Ford Escape Complaints

29,499 consumer complaints on file.

#10118060April 18, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2001 ESCAPE STALLS REPEATEDLY WHEN STARTING AND WHEN IDLING AT STOP LIGHTS. THIS PROBLEM HAS BEEN INTERMITTENT SO FORD DEALER HAS BEEN UNABLE TO FIX. USUALLY ONLY HAPPENS WHEN THE ENGINE IS HOT. HAS NOT CAUSED AN ACCIDENT YET. THIS IS A 4 CYLINDER MANUAL TRANSMISSION SO IT DOES NOT FALL UNDER THE PREVIOUS RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118020April 17, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST
THE FRONT DRIVER SIDE SEAT IN MY 2005 FORD ESCAPE XLT IS LEANING AND POINTING TO LEFT. AFTER SPEAKING WITH THE DEALER, THEY SAID THAT FORD PURPOSELY MADE THE FOAM ON THE DRIVERS SIDE SEAT LESS DENSE THAN ON THE RIGHT SIDE FOR EASIER ACCESS AND EXIT OF THE VEHICLE. STILL THE SLIGHT TWISTING AND DEFECTION OF THE SEAT TO THE LEFT LEAVES ME FEELING LIKE IM IN A POOR DRIVING POSITION. THE SERVICE MANAGER ALSO STATED THAT HED BEEN TOLD BY FORD MOTOR COMPANY THAT THEY ARE AWARE OF THE ISSUE AND THAT THERE IS NOTHING THEY CAN DO AT THIS TIME, MAYBE A RECALL IN THE FUTURE BUT NOTHING RIGHT NOW. I CANT BE THE ONLY PERSON CONCERNED BY THE ODD SEATING POSITION AND THE FEELING OF DISTRACTION WHILE IM DRIVING, WHICH THEN BECOMES A SAFETY ISSUE IN MY EYES. JUST THOUGHT THIS WAS WORTH A MENTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118897April 15, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
NHTSA RECALL CAMPAIGN 04V442000; FORD ISSUED A REAR LIFTGATE RECALL. CONSUMER RECEIVED A RECALL LETTER STATING THAT IT WAS INCLUDED IN THE RECALL. CONSUMER DROVE HOME AND PULLED INTO THE GARAGE WHEN ALL OF A SUDDEN THE LIFTGATE POPPED OPEN UNEXPECTEDLY, CAUSING IT TO BREAK. CONSUMER NOTIFIED MANUFACTURER, WHO WAS NOT WILLING TO RESOLVE THE PROBLEM. CONSUMER STATED THE THERE WERE NO PARTS AVAILABLE WHEN A PRIOR APPOINTMENT WAS SET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117830April 13, 2005
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
RECALL 04V60200 CONCERNING FMVSS 206 REAR LIFTGATE DOOR. CONSUMER WAS UNABLE TO GET THE DEALER TO HONOR THIS MANUFACTURER'S RECALL NOTICE. DEALER URGED CONSUMER TO TAKE THE VEHICLE BACK TO THE DEALER WHERE HE PURCHASED IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115349April 12, 2005
AIR BAGS:FRONTAL
WHILE CHANGING LANES AT APPROXIMATELY 65 MPH THE VEHICLE HIT A SHEET OF BLACK ICE. VEHICLE BEGAN TO SPIN OUT OF CONTROL AND HIT A GUARD RAIL HEAD ON. UPON IMPACT THE FRONT AIR BAGS FAILED TO DEPLOY. *AK THE VEHICLE SUSTAINED OVER $20,000.00 WORTH OF DAMAGE AND WAS DEEMED TOTALED. *BF *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10117739April 11, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN PLACING FOOT ONTO THE GAS PEDAL VEHICLE WILL NOT MOVE. THEN, ONCE IT MOVES IT JUMPS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116654April 9, 2005
ELECTRICAL SYSTEM
I HAVE A 2005 FORD ESCAPE. WHEN BRINGING THE CAR TO A STOP IN TRAFFIC IT SOMETIMES JUMPS AHEAD FOR SEVEARL FEET BEFORE I'M ABLE TO BRING IT TO A FULL STOP. I HAVE OWNED THE CAR FOR TEN MONTHS AND THIS HAS OCCURRED ON FIVE SEPARATE OCCASIONS. I HAVE HAD THE CAR INSPECTED BY THE LOCAL FORD DEALER ON SEVERAL DIFFERENT OCCASIONS. THEY HAVE TRIED BUT ARE UNABLE TO DETERMINE THE CAUSE. BELIEVE ME, IT HAS NOTHING TO DO WITH PUTTING THE FOOT ON THE WRONG PEDAL, ETC. ETC. AT THIS POINT I'M UNABLE TO DETERMINE WHETHER THE PROBLEM RESULTS FROM ACCELERATION FROM THE MOTOR OR SLIPPAGE IN THE BRAKING SYSTEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116574April 7, 2005
VEHICLE SPEED CONTROL:CABLES
I RECEIVED A RECALL NOTICE (FORD RECALL # 04S25) ON MY 2002 FORD ESCAPE BECAUSE OF THE POSSIBILITY OF THE ACCELERATOR STICKING. I HAD THE RECALL ORDER WORKED ON AT LOW COUNTRY FORD IN SUMMERVILLE, SC ON 2/7/05. ON 2/18/05 THE ACCELERATOR STUCK WIDE OPEN. I WAS ABLE TO PUT THE VEHICLE IN NEUTRAL AND STOP WITHOUT AN ACCIDENT. IT WAS TOWED BACK TO THE DEALERSHIP AND THEY REPAIRED IT AGAIN. ON 3/22/05 THE ACCELERATOR STUCK AGAIN WHILE MY SON WAS DRIVING. IT WAS TOWED AND REPAIRED A THIRD TIME. I REFUSE TO DRIVE THIS CAR AGAIN. FORDS RECALL FIX DOES NOT SOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116450April 6, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIRBAG WARNING LIGHT ILUMINATES INTERMITTENTLY DURING VEHICLE OPERATION. PROBLEM BEGAN AFTER COMPLETION OF FORD RECALL 04S13.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117496April 6, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
VEHICLE ACCELERATED CONSTANTLY. IN ORDER TO STOP THE VEHICLE CONSUMER APPLIED THE BRAKES VERY HARD, BUT THE ENGINE CONTINUED TO REV AT HIGH RPMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115469April 6, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, PARKING BRAKE
THE CONSUMER HAD THE BRAKES CHECKED AND WAS TOLD THE BRAKE PADS SEPARATED, AND THAT WAS WHY SHE WAS NOT ABLE TO SLOW DOWN THE VEHICLE. THE PARKING BRAKES FROZE ONCE THE BRAKES WERE ON AND THE CONSUMER WAS UNABLE TO RELEASE THE BRAKES WITHOUT GETTING UNDER THE VEHICLE TO PULL THE CABLE. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111439April 6, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE CONSUMER CONTACTED FORD REGARDING RECALL NUMBER 04V602000/LATCH/LOCKS/DOORS. HOWEVER, THE CONSUMER STATED THAT HE HAD THE VEHICLE IDENTIFICATION NUMBER RAN BY THE DEALER, AND THE VEHICLE WAS INCLUDED; BUT DID NOT RECEIVE A LETTER. THE DEALER CONTACTED FORD, AND WAS TOLD NOT TO PERFORM THE RECALL ON THE VEHICLE. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117332April 4, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WORK INTERMITTENTLY. CONSUMER WAS DRIVING IN THE RAIN AND THEY SHUT DOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116344April 4, 2005
ELECTRICAL SYSTEM
AIRBAG LIGHTS CONTINUOSLY FLASH. WAS TOLD BY FORD SERVICE DEPT AT DEALER THAT THIS COULD POSSIBLY MEAN THAT THE SEATBELTS AND AIRBAGS WILL NOT WORK. COST TO FIX IS $609
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116254April 2, 2005
SUSPENSION:FRONT
BOUGHT A 2005 FORD ESCAPE LIMITED 11,312 MILES AGO. HAVE HAD THE CAR INTO THE DEALER SIX TIMES BECAUSE IT KEEPS PULLING TO THE LEFT (INTO ONCOMING TRAFFIC). THEY HAVE ALIGNED, OVER ALIGNED AND REPLACED THE TIRES. TO THIS DAY, IT STILL PULLS TO THE LEFT. SINCE IT PULLS TO THE LEFT, A "HEAD-ON COLLISON" IS BOUND TO HAPPEN. THE FORD DEALER, MAC HAIK, DOESN'T SEEM TO CARE OR HAS NO INTEREST IN FIXING THIS POTENTAL DANGEROUS SITUATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116267April 2, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
WENT TO PASS ANOTHER VEHICLE WHILE CRUISE CONTROL WAS ON OUR ACCELORATOR STUCK AND WE CONTINUED TO PICK UP SPEED. UNABLE TO STOP CAR. BRAKES WOULD NOT WORK. ABLE TO STOP VEHICLE BY EVENTUALLY SLOWING ENOUGH TO THROW INTO PARK. IT TOOK APPROXIMATELY 1 MILE TO COME TO A COMPLETE STOP. CAR WAS TOWED TO DEALER. DEALER INDICATED CRUISE CONTROL CABLE NEEDED TO BE REPLACED. COULD NOT PROVIDE REASON FOR CABLE FAILURE. VEHICLE HAS 33000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116199April 1, 2005
STEERING:COLUMN
MY STEERING HAS A VERY ANNOYING WHINNING NOISE AND I HAVE TAKEN IT IN TO BE LOOKED AT 2 TIMES AND THEY CANNOT FIX IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116214April 1, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR PASSENGER DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. SPOKE WITH FORD NUMEROUS TIMES, THEY WILL NOT PAY THE $400 TO BE FIXED. I AM ONLY 1,000 MILES OVER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113511March 30, 2005
ELECTRICAL SYSTEM
COMPLAINT RECEIVED VIA E-MAIL."MY WIFE AND I PURCHASED A 2004 ESCAPE LAST YEAR, AND WE HAVE JUST LOST THE VEHICLE TO A FIRE. UNFORTUNATELY, MY ENTIRE 5,000 SQ. FT. BARN IS TOTALLY DESTROYED AS WELL, AND I NEARLY LOST MY HOME. SHE PARKS HER ESCAPE IN AN OPENING IN OUR DETACHED BARN TO KEEP IT OUT OF THE WEATHER. ON THE MORNING OF 3/5/05 (4:45 AM), I WOKE TO A GLOW IN THE WINDOW, FINDING THAT MY BARN WAS TOTALLY ENGULFED IN FLAMES. WHEN I FIRST DISCOVERED THE FIRE, THE FLAMES WERE CONTAINED TO THE AREA OF THE BARN WHERE HER ESCAPE WAS PARKED. THE FIRE SPREAD QUICKLY, AND WE LOST THE STRUCTURE AND THE ESCAPE. LOCAL FIRE INVESTIGATORS ARE LOOKING AT THE ESCAPE AS THE CAUSE OF FIRE. THEY BELIEVE THE WIRING MAY HAVE IGNITED WHILE SITTING IDLE (NOT RUNNING). I FOUND MANY INSTANCES ON THE INTERNET WHERE SOME FORD MODELS HAVE CAUGHT FIRE WHILE SITTING IDLE, BUT I HAVEN'T FOUND ANY REFERENCE TO THE ESCAPE. CAN YOU ADVISE IF YOU HAVE HISTORY OF SUCH FIRES WITH THE ESCAPE? I APPRECIATE ANY INFORMATION YOU CAN PROVIDE. MY INSURANCE COMPANY WILL BEGIN AN INVESTIGATION TOMORROW, AND I AM TRYING TO COLLECT AS MUCH INFORMATION ON SPONTANEOUS FIRES ON FORD PRODUCTS, ESPECIALLY THE ESCAPE.*JB *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10116010March 29, 2005
SERVICE BRAKES, HYDRAULIC
THE BRAKES IN MY CAR COMPLETELY FAILED. THERE WERE NO INJURIES, LUCKILY, BECAUSE I WAS ON RARELY USED DIRT ROADS. THE CAR WAS STILL UNDER WARARNTY, SO I RETURNED IT TO THE DEALER, WHO FIXED OR REPLACED A MAJOR HYDRAULIC COMPONENT OF THE BRAKE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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