Ford Escape Complaints

29,499 consumer complaints on file.

#10139029October 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
TRANS HAS HAD TO BE REPAIRED REPLACED REBUILT OVER 14 TIMES IN LESS THAN 100,000 MILES AND LESS THAN 2 YEARS. THE OVERDRIVE LIGHT STARTS BLINKING AND THE CAR JERKS WHEN THE CAR SHIFTS UP OR DOWN, EXCEPT THE TIME I COULD ONLY GO IN REVERSE AND HAD TO LET THE CAR ROLL INTO A PARKING LOT OFF OF A BUSY STREET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138764October 6, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
DT: THE CONSUMER OWNS A 2001 FORD ESCAPE THAT EXPERIENCED A TRANSMISSION FAILURE. WHILE DRIVING ON THE HIGHWAY AT 55 MPH THE OVERDRIVE LIGHT FLASHED. THE CONSUMER EXITED THE HIGHWAY AND WAS STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN THE VEHICLE REVVED, BUT WOULD NOT MOVE FORWARD. THE TRANSMISSION WOULD NOT SHIFT. THE CONSUMER WAS ABLE TO ENGAGE SECOND GEAR AND DRIVE 10 MILES HOME. THE VEHICLE WAS SHAKING OR LURCHING BACK AND FORTH ON THE DRIVE HOME. THE VEHICLE WAS TAKEN TO A DEALERSHIP WHERE A DIAGNOSTIC CHECK WAS PERFORMED AND SUGGESTED A NEW TRANSMISSION. THE DEALER COULD OFFER NO EXPLANATION OTHER THAN IT MAY BE THE TORQUE CONVERTER. THIS HAPPENED AT 71,000 MILES. THIS WAS THE SECOND TRANSMISSION. THE EXACT SAME THING HAD HAPPENED AT 49, 000 MILES. THE CONSUMER SPLIT THE COST WITH FORD WITH THE FIRST TRANSMISSION. THE SECOND TRANSMISSION HAS NOT BEEN REPLACED. THE CONSUMER WAS NEGOTIATING WITH FORD ABOUT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138656October 5, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
BRAKE FLUID FROM THE MASTER CYLINDER LEAKED ON A WIRING HARNESS AND CAUSED MULTIPLE SYSTEM FAILURES INCLUDING THE ABS SYSTEM, THE CRUISE CONTROL, THE DRIVER'S SIDE AIR BAG, AND THE DISPLAY ON THE RADIO. THE SERVICE TECH INDICATED THAT I WAS LUCKY I AVOIDED A FIRE. THIS SEEMS VERY SIMILAR TO THE RECALL ON THE FORD F-150S THAT IS CAUSING MULTIPLE FIRES. *NM PER DIAGNOSTICS FOR THE VERIFICATION OF THE AIRBAG LAMP, THE CAUSE WAS DUE TO THE POWER FUSE OF THE MODULE/OPEN CIRCUIT FROM ABS INTERNAL CIRCUIT DAMAGE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138434October 4, 2005
ELECTRICAL SYSTEM
HAVE 2002 FORD ESCAPE AND 3 YEARS AND 7 MONTHS LATER THE ODOMETER LCD LIGHTS GOES OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138509October 4, 2005
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
I HAVE HAD PROBLEMS WITH THE LIFTGATE LATCH NOT LOCKING PROPERLY FOR NEARLY A YEAR. I FOUND ON YOUR WEBSITE UNDER "RECALLS" THAT THIS IS A PROBLEM WITH MY VEHICLE MODEL (FORD ESCAPE 2001). I CALLED MY LOCAL FORD DEALERSHIP AND THEY TOLD ME IT IS NOT FOUND UNDER THE FORD OASIS OF RECALLS. I'M CONCERNED AFTER READING THE INFORMATION, YOU PROVIDED ON YOUR WEBSITE, THAT THIS COULD CAUSE THE LIFTGATE TO OPEN DURING A CRASH. WHY ARE YOU CALLING THIS A "RECALL" WHEN FORD SAYS IT'S NOT A RECALL? I WANT TO GET THIS FIXED BUT BELIEVE FORD SHOULD SEE THIS IS A PROBLEM AND NEEDS TO BE RECALLED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138586October 4, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
APPROACHING HIWAY CONSTRUCTION WITH FLAGMAN AND ABOUT 10 CARS STOPPED, WHEN I HIT THE BRAKE, CRUISE CONTROL FAILED TO DISENGAGE, THROTTLE STUCK WIDE-OPEN. I TRIED TO TURN IT OFF WITH ON/OFF BUTTON ON STEERING WHEEL BUT NO RESULT,APPROACHING STOPPED LINE OF CARS AT FULL THROTTLE, TOWING CAMPING TRAILER. FINALLY, I SHIFTED INTO NEUTRAL AND WAS ABLE TO STOP THE CAR/TRAILER, ENGINE RACING MAX REVS AND MAKING STRANGE NOISE, FALTERING AS IT MIGHT WHEN THE FUEL MIXTURE WAS TOO RICH. I THEN TURNED THE ENGINE OFF, AND UPON INSPECTION UNDER THE HOOD AND LOCATING WHAT WE THOUGHT WAS THE CRUISE CONTROL, WE JIGGLED A CABLE GOING INTO IT AND HEARD A CLUNK WITHIN. I THEN STARTED THE CAR AND IT RAN NORMALLY. CONTINUED TRIP, JUST DIDN'T USE CRUISE CONTROL !! UPON RETURNING FROM TRIP, I CALLED MY FORD DEALER IN DURANGO, CO AND WAS TOLD TO CALL CUSTOMER RELATIONS. I DID SO TWICE, AND WAS TOLD THERE WAS NO RECALL ON MY CAR. I THEN SEARCHED THE NHTSA WEBSITE, AND FOUND THERE WAS A RECALL ON 2001 ESCAPE FOR THIS VERY PROBLEM (SAFETY RECALL 00S18, NHTSA CAMPAIGN ID# 00V210001), BUT MY CAR'S VIN WAS NOT INCLUDED! I SUBMIT THAT THIS INCIDENT ILLUSTRATES THAT THIS VIN (AND MAYBE MANY OTHERS) SHOULD HAVE BEEN INCLUDED. THE PROBLEM HAS NOT BEEN FIXED (I JUST DON'T USE THE CRUISE), SO I STILL HAVE THE OLD PART, PENDING RESOLUTION OF THIS ISSUE. THANK YOU. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138266September 30, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I BROUGHT MY 2002 FORD ESCAPE IN FOR ITS 45K MILE SERVICE AND WAS TOLD BY THE DEALER THAT THE ROTORS NEEDED REPLACEMENT. I SAID THE PADS HAVE NOT YET WORN OUT THOUGH. THEY SAID I WAS LUCKY TO MAKE IT THIS FAR. MOST ESCAPES HAVE THEM WEAR OUT AT 30K OR LESS DUE TO POOR QUALITY AND TOO THIN ROTORS. DEALER SAID COST TO REPLACE ROTORS AND PADS WILL BE $338.00 INCLUDING LABOR TO REPLACE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138120September 29, 2005
UNKNOWN OR OTHER
PERIODICALLY AND UNPREDICTABLY, THE KEY WILL NOT TURN. SOMETIMES, IT CAN BE FORCED, IF YOU ARE STRONG ENOUGH. OTHER TIMES IT CANNOT EVEN BE FORCED. BUT THEN IT WILL WORK THE NEXT DAY. MOVING THE STEARING WHEEL DOES NOT ALLOW THE KEY TO TURN EVEN WHEN TRYING TO TURN THE WHEEL WITH FORCE. MY CAR HAS BEEN TOWED ONCE BECAUSE 3 PEOPLE TRIED AND COULD NOT TURN EITHER KEY I HAVE FOR THE VEHICLE. I'VE BEEN TOLD BY MECHANICS THAT THIS IS A COMMON FORD PROBLEM. I BELIEVE IT IS A SAFETY CONCERN BECAUSE YOU NEVER KNOW WHERE/WHEN YOU WILL BE STRANDED, WHETHER OR NOT YOU WILL HAVE ACCESS TO A PHONE. ONE MECHANIC SAID HE COULD REBUILD THE STEARING COLUMN AND THAT HAD WORKED FOR OTHER PEOPLE WITH THE SAME PROBLEM - HOWEVER, THAT DEALERSHIP WOULD NOT PROVIDE A LOANER CAR SO I WOULD BE WITHOUT ANY TRANSPORTATION FOR 1-2 DAYS. THE DEALERSHIP WHERE I BOUGHT MY CAR HAS REFUSED TO DO ANYTHING BECAUSE THE PROBLEM IS SPORATIC AND THEY SAY THEY CANNOT DUPLICATE IT. THE IGNITION HAS LOCKED 4 TIMES IN THE PAST MONTH. ADDITONALLY - THE ABS BRAKES ONLY WORK INTERMITENTLY WHICH MAKES IT DIFFICULT WHEN MAKING THE SPLIT SECOND DECISION OF WHETHER TO SLAM ON THE BRAKES OR PUMP THE BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138848September 28, 2005
AIR BAGS:FRONTAL
THE CONSUMERS AIR BAGS DID NOT DEPLOY DURING FRONT IMPACT COLLISION. *TS *NM (12/01/05) *SC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10138011September 28, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED NEW FORD ESCAPE JANUARY, 2005. TRANSMISSION DISENGAGED AND FAILED AUGUST, 2005 WITH ONLY 6091 MILES ON THE ODOMETER AND IN BUSY INTERSECTION. CAR HAD TO BE TOWED TO DREW FORD DEALER...TRANSMISSION OVERHAULED. TRANSMISSION DISENGAGED ON SEPTEMBER, 2005 WITH 6710 MILES ON THE ODOMETER. AT THIS TIME WE WERE TRAVELING 70 MPH ON FREEWAY WITH CONSIDERABLE TRAFFIC TO NEGOTIATE TO THE ROADSIDE. CAR TOWED AGAIN TO DEALER. TRANSMISSION OVERHAULED AGAIN AFTER MANUFACTURER REFUSED TO REPLACE TRANSMISSION WITH NEW ONE. WERE TOLD BY DREW FORD THAT IT WAS A DIFFERENT PART THAT FAILED THE SECOND TIME AND THAT IT WAS A RESULT OF FAULTY ASSEMBLY BY THE MANUFACTURER. WE HAVE SERIOUS CONCERNS ABOUT GETTING BEHIND THE WHEEL OF THIS VEHICLE AND TREPIDATION THAT OUR SAFETY MAY BE JEOPARDIZED IF THIS HAPPENS AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137520September 25, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DEFECTIVE CRUISE CONTROL CABLE WILL LOCK THROTTLE IN FULL OPEN POSITION WHEN THE GAS PEDAL IS FULLY DEPRESSED. POLYMER SLEEVE ON CRUISE ACTUATOR CABLE HAS BROKEN AT THE THROTTLE CONNECTOR. THIS ALLOWS THE CONNECTOR TO ROTATE TO A VERTICAL POSITION AND CATCH ON THE ENGINE COVER WHEN THE FOOT PEDAL IS PRESSED TO THE FLOOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137529September 25, 2005
AIR BAGS, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
2005 FORD ESCAPE XLT ROLL OVER RESULTED IN A FATAL DEATH. THE LIFT GATE AND DOOR WERE OPENED DURING THE ROLL OVER OF SUV. THE AIR BAGS FAILED TO DEPLOYED. I LOST MY WIFE IN THIS ROLL OVER. MY SELF AND MY BROTHER'S WIFE GOT MAJOR INJURIES. THIS MODEL HAS AUTOMATIC 4 WHEEL ENGAGEMENT. DURING THE CRASH THE ENGINE PUMPED MORE POWER TO THE WHEELS. TRIED TO CONTROL BUT BECUASE OF MORE POWER FROM THE ENGINE THE DRIVER COULD NOT CONTROL IT AND GOT OVER CORRECTED WHICH ENDED UP IN DITCH. THAT FINALLY, ENDED UP IN A ROLL OVER. MY WIFE GOT EJECTED FROM THE VEHICLE AND DIED ON THE SPOT DUE TO BLUNT FORCE TRAUMA TO HEAD AND CHEST. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
1
#10137467September 23, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
NHTSA CAMPAIGN ID NUMBER : 04V602000 I HAVE THIS ABOVE LATCH PROBLEM. FORD IS TELLING ME MY CAR IS NOT ELIGIBLE. VIN # 07/18/2012. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137215September 21, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEAT BELTS
AIR BAG LIGHT HAS ILLUMINATED OCCASIONALLY SINCE VEHICLE WAS NEW(NOV 1, 2001). SEAT BELT BUCKLE LATCH WAS REPLACED UNDER WARRANTY IN JAN 03. PROBLEM FIXED. NEXT OCCURRENCE NOV 03. CONNECTIONS CLEANED AND TREATED, PROBLEM FIXED. IN MAY 05 PROBLEM APPEARED AGAIN, WITH THE ADDITION OF INTERMITTENT SEAT BELT LIGHT ILLUMINATION. VEHICLE WAS RETURNED TO DEALER. A TSB HAD BEEN ISSUED BY FORD TO REPLACE THE SAFETY BELT BUCKLE PRE-TENSIONER ON BOTH SEATS. THE TSB WAS NOT COVERED BY AN EXTENDED WARRANTY, AND THE REPAIR WOULD COST APPROXIMATELY $695. REPAIR WAS DECLINED. HOWEVER, OWNER WAS CHARGED $75 TO READ THE CODES. OWNER CLEANED AND TREATED ELECTRICAL CONNECTIONS UNDER BOTH SEATS. LIGHTS ARE NO LONGER ILLUMINATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137153September 20, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
I HAVE A 2005 FORD ESCAPE THAT I PURCHASED ON FEBRUARY 19,2005. I HAVE BEEN HAVING CONTINUOUS PROBLEMS WITH THE PASSENGER AIR BAG LIGHT. THE SALESMAN AT FUTURE FORD OF ROSEVILLE(WHICH IS WHERE I PURCHASED THE VEHICLE) TOLD MY HUSBAND AND I THAT THE CAR HAD A SAFETY FEATURE THAT WOULD TURN OFF THE PASSENGER AIR BAG IF SOME ONE FIFTY POUNDS OR LESS WAS IN THE VEHICLE. NOW HAVING KIDS THAT REALLY PEAKED OUR INTEREST. WENT ON TO PURCHASE THE CAR. NOT SOLEY BASED ON THIS FEATURE BUT IT WAS A DECIDING FACTOR. EVER SINCE WE HAVE HAD A PROBLEM WITH IT. THE LIGHT INDICATING THAT THE AIRBAG HAS TURNED OFF COMES ON EVEN WHEN I AM SITTING IN THE SEAT AND I WEIGH OVER 120 LBS. I HAVE TAKEN THE CAR BACK SEVERAL TIMES AND THEY HAVE WITNESSED THE PROBLEM THEM SELVES SEVERAL TIMES. THE COMPANY HAS EVEN CALLED OUT AN ENGINEER FROM FORD MOTOR COMPANY AND HE SEEN THE PROBLEM HAPPEN WHEN SOMEONE WAS SITTING IN THE SEAT. HOWEVER THEY CAN NOT FIGURE OUT WHY IT IS DOING THIS BECAUSE THE FACTORY TESTS THAT THEY RUN ARE SOWING THAT THE CAR IS WORKING PROPERLY. IT IS OBVIOUS TO EVERYONE THAT THIS IS NOT TRUE BECAUSE THE LIGHT COMES ON AS SOON AS I SIT IN THE SEAT. THEY TOLD ME THAT THEY WOULD PUT ME INTO ANOTHER CAR AND TAKE BACK THE ESCAPE. I CHOSE A 2005 FORD FREESTAR. WHICH HAS THE SAME SAFETY FEATURE BUT IT WORKS WHEN I AM IN THE SEAT. I HAVE HAD THE CAR FOR OVER THREE WEEKS AND NOW THEY HAVE CALLED US AND SAID THAT WE HAVE TO BRING IT BACK BECAUSE THEY CANT FIND US SOMEONE TO FINANCE US DUE TO THE NEGATIVE EQUITY FROM THE ESCAPE. I DO NOT KNOW WHAT MY RIGHTS ARE IN THIS CASE. THEY WANT US TO RETURN THE VAN AND I AM REALLY UPSET BECAUSE THAT MEANS THAT I HAVE TOP TAKE BACK THE ESCAPE WHICH IS THE VERY CAR THAT I AM NOT SAFE IN. TWO OF THE SERVICE EMPLOYEES TOLD ME THAT THEY HAVE HAD THIS PROBLEM WITH THE ESCAPE AND THE EXPLORER BEFORE. I JUST NEED TO KNOW WHAT MY RIGHTS ARE. PLEASE GET BACK TO ME AS SOON AS POSSIBLE. THANKS YOU FOR YOUR TIME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136310September 13, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DT: THE CONTACT STATED 2002 FORD ESCAPE CAUGHT ON FIRE ON 4-4-05 IN FRONT OF THE DEALERSHIP WHERE SHE BOUGHT IT. THE VEHICLE WAS PARKED. THE FIRE ORIGINATED FROM UNDER THE HOOD. THE DAY BEFORE ON SUNDAY SHE WAS HAVING PROBLEMS STARTING THE CAR. HER BROTHER HAD TO JUMP IT TO GET IT STARTED; HE THEN DROVE IT AROUND THE BLOCK. WHEN HE TOOK THE KEY OUT OF THE IGNITION, THE VEHICLE WAS STILL RUNNING. SHE PUT THE KEY BACK IN, PUT IT IN GEAR, AND PUT IT BACK IN PARK AND TURNED THE IGNITION AND TOOK THE KEY OUT. SHE DROVE IT TO THE DEALERSHIP WHERE SHE BOUGHT IT. THE VEHICLE WAS TURNED OFF WHEN SHE LEFT. THE NEXT DAY THE FIRE DEPARTMENT CALLED HER AND TOLD HER THE CAR HAD CAUGHT ON FIRE AT THE DEALERSHIP AND WAS TOTALED. THE FIRE DEPARTMENT DID TELL THE CONTACT THEY THOUGHT THE FIRE WAS ELECTRICAL.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10136348September 13, 2005
ENGINE AND ENGINE COOLING, STEERING:HYDRAULIC POWER ASSIST SYSTEM
DT: 2001 FORD ESCAPE. THE CONSUMER FOUND A RECALL ON LINE, THIS RECALL DID NOT PERTAIN TO THIS VEHICLE DUE TO VIN. WHEN DRIVING, THE VEHICLE DIED, POWER STEERING MALFUNCTIONED, AND THE VEHICLE WAS HARD TO CONTROL. THE VEHICLE WILL NOT KEEP A IDLING. . THE VEHICLE IS CURRENTLY AT THE DEALERSHIP, AND THEY HAVE NOT YET CONTACTED THE CONSUMER. THE PROBLEM STARTED TWO WEEKS AGO, ON AUGUST 30, 2005. THE CONSUMER STATED IT HAPPENED APPROXIMATELY TEN TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136039September 9, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT: THERE HAS BEEN A PROBLEM WITH THE AIRBAG WARNING LIGHT COMING ON AND OFF. THE PROBLEM STARTED AROUND 7-14-05. THE CONSUMER HAS TAKEN VEHICLE TO DEALER FOR REPAIR MULTIPLE TIMES. IT WILL BE FINE AFTER THE CONSUMER HAS TAKEN IT TO A DEALER. THEY HAVE REPLACED THE SENSOR, AND REPROGRAMMED THE COMPUTER. THE REPAIRS ARE ONLY TEMPORARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135814September 8, 2005
AIR BAGS
IN JUNE 2005, I WAS TRAVELING TO WORK WHEN MY CAR HYDROPLANED AND I HIT A BRIDGE. UPON IMPACT, NONE OF MY AIR BAGS DEPLOYED. I SUFFERED A FEW BUMPS AND BRUISES BUT NEVER WENT TO THE DOCTOR. IF THE ACCIDENT WERE WORSE THAN WHAT IT WAS AND THE AIR BAGS MALFUNCTIONED, I COULD HAVE BEEN KILLED. I WENT TO FORD AND NOTHING WAS EVER DONE ABOUT IT. IT WAS NEVER LOOKED INTO TO SEE IF THEY DID INFACT MALFUNCTION. I LOOKED UP THE RECALLS AND THERE WAS ONE TO THE WHEEL AND SOMETHING ELSE AND I WANT TO SEE IF THAT RECALL WERE FIXED. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10135498September 7, 2005
STEERING
ON TWO SEPARATE OCCASIONS WHILE DRIVING NO MORE THAN 30 MPH ON CITY STREETS, I HAVE LOST POWER STEERING ON MY 2004 FORD ESCAPE XLT. THE FIRST TIME THIS HAPPENED WAS 8/11/05 WHILE I WAS 207 MILES AWAY FROM HOME ON VACATION. I MADE A RIGHT HAND TURN AFTER STOPPING AT A TRAFFIC LIGHT AND ALL OF A SUDDEN I LOST POWER STEERING. IT WAS VERY HARD TO STEER, BUT I MANAGED TO EASE TO THE RIGHT HAND LANE. FORTUNATELY, NO ONE WAS BEHIND ME. ONCE TO THE SIDE OF THE STREET, I PLACED CAR IN PARK AND STARTED TRYING TO TURN THE STEERING LEFT & RIGHT UNTIL I FELT THE POWER STEERING RETURN. I STOPPED AT A FORD DEALERSHIP TO CHECK THE VEHICLE BEFORE THE TRIP HOME. DEALER ONLY LOOKED UNDER HOOD TO CHECK FLUID AND LOOK FOR ANY OBVIOUS PROBLEM. NO PROBLEM WAS FOUND, AND WE MADE IT HOME SAFELY. THE SECOND OCCURRENCE WAS 9/6/05, SAME SITUATION. I LOST POWER STEERING AFTER MAKING A RIGHT HAND TURN AFTER STOPPING AT A STOP SIGN. I MANAGED TO MOVE TO THE SIDE OF STREET AGAIN, PLACED CAR IN PARK, TRIED TURNING STEERING WHEEL UNTIL I FELT POWER STEERING RETURN. DROVE TO LOCAL DEALERSHIP WHERE THEY ONCE AGAIN FOUND NO PROBLEM AFTER CHECKING WIRING, PRESSURE PUMP, POWER STEERING RACK, & MODULE. NOTHING WAS REPLACED. I VOICED MY CONCERN TO SERVICE ADVISOR THAT THIS WAS 2ND OCCASION AND FORTUNATELY I WASN'T ON FREEWAY OR NO ONE WAS BEHIND ME THESE TWO TIMES. ON BOTH OCCASIONS I HAD MY CHILDREN IN THE CAR. WE MAY NOT BE SO LUCKY THE NEXT TIME. I ALSO ASKED SERVICE ADVISOR ABOUT JUST REPLACING PARTS SINCE CAN'T FIND A PROBLEM, AND HE ADVISED FORD DOESN'T ALLOW THEM TO DO THAT SINCE THEY DIDN'T FIND A PROBLEM. THIS IS THE 2ND FORD/MERCURY VEHICLE THAT HAS CAUSED ME NOTHING BUT PROBLEMS, AND I DO NOT FEEL THAT WE ARE SAFE IN THIS VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape