Ford Escape Complaints

29,499 consumer complaints on file.

#10292657November 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 FORD ESCAPE. IMMEDIATELY AFTER SHE STARTED THE VEHICLE IT BEGAN TO HESITATE AND THE SPEED WOULD NOT INCREASE BEYOND 50 MPH. SHE WAS ABLE TO SAFELY SHUT THE ENGINE OFF AND HAVE THE VEHICLE TOWED. A MECHANIC CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THERE WERE NO RELATED RECALLS AND THE DEALER COULD REPAIR THE VEHICLE AT THE OWNERS EXPENSE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292441November 17, 2009
SERVICE BRAKES, ELECTRIC
JUST TO PUT A LITTLE UPDATE ON MY POSTING, WE WERE CUSSED OUT BY THE DEALERSHIP AND AFTER THE DEALER TOLD US TO BRING THE TRUCK IN, WHICH WE DID ON OUR OWN EXPENSE NOT THEIRS WE HAD IT TOWED THERE, THE MECHANIC THAT WAS SUPPOSED TO INSPECT IT TOLD US TO'!@#$% OFF AND MADE US LEAVE. SO WE CONTACTED THE ACTUAL OWNER OF THE DEALERSHIP AND HE CALLED THE DEALER, DEALER CALLED US BACK AND CUSSED US OUT FOR GOING ABOVE HIS HEAD AND TOLD US IF WE WANTED SOMETHING DONE ABOUT THE TRUCK TO CONTACT A LAWYER CAUSE HE ISN'T DOING ANYTHING. LISTEN HERE FORD,GROW THE '!@#$% UP AND START TAKING RESPONSIBILITY FOR YOUR FAULTS! USED OR NOT YOUR DEALERS ARE RESPONSIBLE FOR WHAT THEY SELL ON THEIR LOT THAT HAS THE POTENTIAL TO BE LIFE THREATENING! FORD SHOULD BE THE ONES GOING UNDER, NOW WERE STUCK WITH A 5 THOUSAND DOLLAR PIECE OF '!@#$%, WE SHOULD HAVE BOUGHT A CHEVY, ATLEAST THOSE ARE BUILT TO LAST, NOT A FORD, ALL THEY ARE IS A GUARANTEED PLACE TO SELL UNSAFE JUNK! I HOPE THIS ECONOMY EATS YOU ALIVE, YOU MIGHT HAVE GOTTEN MY FAMILY FOR THE MONEY, BUT IN THE END KARMA WILL GET YOU! I READ SO MANY REPORTS, WE GO TO YOU TO BUY A SAFE AND RELIABLE VEHICLE, HAHA YOUR COMPANY IS A JOKE!!!!! I CANT WAIT TO SELL OR DESTROY THIS JUNK OF A TRUCK AND GET SOMETHING THAT ACTUALLY STOPS! GO CHEVY!! ATLEAST CHEVY FIXED THE ACTUAL PROBLEMS WHEN THEY GOT THE BAIL OUT. THEY FIXED THE ABS PROBLEMS. ANYONE THAT HAS A FORD BETTER KEEP YOUR EYE ON THE ABS, TONE RINGS AND THE ABS CONTROL MODULE. THERE IS AN OBVIOUS RECALL THAT NEEDS TO BE DONE ON ALL OF THEM AND ITS A SHAME WE CAN ALL SEE THAT YET THEY CANT, ALL THEY ARE OUT FOR IS NUMBER ONE, ONCE THEY GET THE CASH, YOU ARE OUT A CAR. I THINK WE SHOULD ALL GET TOGETHER AND FORM A LAWSUIT AGAINST THEM. ONE PERSON IS MINUTE, HOWEVER, A CROWD IS A BIG VOICE TO BE HEARD! AND FROM WHAT I SEE, THERE ARE PLENTY OF PEOPLE THAT HAVE PROBLEMS WITH THIS COMPANY! I DRIVE 1970S TRUCKS WITH LESS PROBLEM THEN THE 2001 ESCAPE. MAKIN JUNK TO GET A QUICK DOLLAR! SHAME SHAME *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10292554November 17, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 FORD ESCAPE. WHILE APPROACHING A STOP SIGN AND ENGAGING THE BRAKE PEDAL HE WAS UNABLE TO STOP THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY DRIVE THE VEHICLE TO THE DEALER. THE DEALER WAS UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE DEALER INFORMED HER THAT THEY COULD RUN A DIAGNOSTIC TEST FOR $85. THE CONTACT DID NOT AGREE TO THE DIAGNOSTIC TEST. THE FAILURE MILEAGE 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292582November 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2009 FORD ESCAPE 4WD AUTOMATIC TRANSMISSION. WE EXPERIENCED FAILURE OF TRANSMISSION WHILE TOWING THE CAR PER INSTRUCTIONS IN CAR INFORMATION BOOK. IT WAS FIXED BY FORD WITH NO PROBLEM (WE WERE TOLD IT WAS A DEFECTIVE TRANSMISSION) TOOK 12 DAYS. REIMBURSED BY EXTENDED WARRANTY FOR OUT OF POCKET EXPENSES. THEN WE TOWED IT 1000 MILES PER INSTRUCTIONS ON STOPPING ETC. NO PROBLEMS. WE HAD THE OIL CHANGED BY A FORD DEALER AND THEY "TOPPED" OFF THE FLUIDS. WE TOWED THE CAR 200 MILES AND THE TRANSMISSION "BLEW" IT WAS TOWED AGAIN TO A FORD DEALER FIXED IN 6 DAYS THIS TIME AND A NEW DIPSTICK WAS GIVEN WITH INSTRUCTION TO NEVER LET ANYONE "TOP" OFF THE FLUID AND TO KEEP IT BETWEEN HASH MARK AND LOW LINE. WE HAVE SINCE TOWED IT >9000 MILES WITH NO FURTHER PROBLEM. HOWEVER EVERYTIME WE HAD OIL CHANGE OR TIRE REPUTATION, THE SERVICE DEPARTMENT DID NOT KNOW ABOUT THEIR OWN SERVICE BULLETIN TELLING THEM NOT TO TOP OFF FLUID. WE WERE ALSO GIVEN NEW TOWING INSTRUCTIONS REGARDING STOPPING EVERY 6 HOURS AND RUNNING THE CAR FOR 5 MINUTES AND PUTTING IT THROUGH ALL GEARS BEFORE TOWING AGAIN. HOWEVER, I CAN'T FIND THOSE INSTRUCTION ANYWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292629November 17, 2009
VEHICLE SPEED CONTROL
RECENTLY PURCHASED A 2008 FORD ESCAPE WITH 42000 MILES. WHILE DRIVING ON THE EXPRESSWAY AT 70MPH I HEARD A LOUD SNAP, AND THE ACCELERATOR PEDAL FELL TO THE FLOOR. THE VEHICLE WAS PULLED TO THE SIDE OF THE EXPRESSWAY AND TOWED TO A REPAIR FACILITY. UPON INSPECTION, IT WAS FOUND THE ACCELERATOR CABLE HAD FAILED, WITH THE CABLE ITSELF SNAPPING AT A POINT APPROX. 1/8 INCH FROM THE END AT THE PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292358November 16, 2009
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
1. THE PAST THREE WINTERS MY VEHICLE HAS GROWN WORSE WITH THE GAS PEDAL STICKING IN THE COLD / RAINY MONTHS. 2. IT OCCURS DURING THE COLD / RAINY MONTHS 3. I HAVE NOT TAKEN IT TO A DEALERSHIP. BASED ON THE RESEARCH I HAVE CONDUCTED I AM SHOWING QUITE A DEAL OF MANY PEOPLE WHO OWN THE 2005 FORD ESCAPE ARE HAVING THIS IDENTICAL ISSUE -- THIS IS A HUGE SAFETY CONCERN AND I FEEL IF NOT RECALLED SOMEONE IS GOING TO BECOME SERIOUSLY INJURED IF NOT DIE FROM THIS. I AM HAVING MY VEHICLE LOOKED AT FOR IN THE PAST TWO DAYS ALONE I HAVE ALMOST HAD FIVE ACCIDENTS AS THE GAS PEDAL STICKS DURING THE FIRST 20 MINUTES OR SO OF WARMING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291943November 12, 2009
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING 65 MPH THE VEHICLE STALLED WITHOUT AND PRIOR WARNINGS. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE MECHANIC REPLACED THE PCM, IGNITION COIL, AND THE SPARK PLUGS. TWO WEEKS AFTER THE REPAIR, ALL OF THE ELECTRICAL COMPONENTS, INCLUDING THE PARTS THAT WERE REPLACED HAD MELTED. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10291503November 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2008 FORD ESCAPE HAS 38,000 MILES ON IT. THE WARRANTY EXPIRED AT 36,000. I NOTICED IT RUNNING STRANGELY AND UPON CLOSER INVESTIGATION, NOTICED A FLUID LEAKING FROM THE FRONT. THE DEALER SAID IT IS TRANSMISSION FLUID. I NEED A NEW TRANSMISSION COOLER/AC CONDENSER AT A COST OF AROUND $750. I RESEARCHED THIS PROBLEM ONLINE AND FOUND THAT IT IS EXTREMELY COMMON WITH 2008 ESCAPES. ONE PERSON COMPLAINING SAID THAT HIS DEALERSHIP HAS AROUND 10 OF THESE A WEEK TO FIX. IF IT IS SO COMMON, SHOULDN'T THERE BE A RECALL? TRANSMISSION FAILURES CAN BE VERY DANGEROUS-I'M VERY UPSET ABOUT THIS AND HOPE SOMEONE WILL CHECK INTO THIS PROBLEM AND MAKE FORD FIX THEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291508November 9, 2009
VEHICLE SPEED CONTROL
ON 10/18/09 MY SON WAS IN CONTROL OF THE VEHICLE WHEN THE ACCELERATOR STUCK THE VEHICLE WOULD NOT RESPOND TO BRAKING AND EVENTUALLY RAN INTO A PARKED VEHICLE ONE PERSON INJURED AND THE VEHICLE PARKED RECEIVED DAMAGE MY 2004FORD ESCAPE TOTAL LOSS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10291579November 9, 2009
VISIBILITY:SUN/MOON ROOF ASSEMBLY
11/09/09 7:20 A.M. I PROCEEDED TO GO OUT TO MY 2008 FORD ESCAPE XLT TO START IT WHEN I DID I HEARD A STRANGE NOISE ABOVE ME , I THOUGHT IT WAS BIRDS OR SOMETHING, I PROCEEDED TO SLOWLY OPEN THE COVER ON MY SUNROOF ABOUT 1 INCH AND NOTICED IT LOOKED SHATTERED. I GOT OUT OF THE VEHICLE IT LOOKED LIKE IT EXPLODED. THE GLASS WAS LIKE A VOLCANO ERUPTED. I HAVE NEVER SEEN ANYTHING LIKE IT BEFORE. I CALLED RUB FORD IN GARDNER IL THEY SAID IT POSSIBLE COULD OF GOT HIT BY A ROCK, I STATED THE ROAD WAS CLOSED ON EACH END DUE TO ROAD WORK ON THE SPILLWAY AND NO TRAFFIC WAS GOING BY AT THE TIME DUE TO THE ROAD WAS BLOCKED OFF. I WENT TO THE NEAREST FORD DEALER IN EL PASO IL HELLER AND THEY SAID IT COULD POSSIBLE A ROCK, OR FROZEN ICE. BUT THE TEMPERATURE OUTSIDE WAS IN THE 50'S AND I FOUND NO ROCK. AND I DO HAVE A RATHER LONG CONCRETE DRIVEWAY FROM THE ROAD. I ASKED FOR COPIES OF THE PAPERWORK THE DEALERSHIP HAD FOR FORD BUT THEY REFUSED TO GIVE IT TO ME SAYING IT WAS PRIVATE. IRONICALLY THE DEALERSHIP TECHNICIAN TOLD ME IT WOULD COST $660.00 TO REPLACE THE WINDOW WHEN I HAVE A 3 YR 30,000 BUMPER TO BUMPER WARRANTY IF THEY GET IT FROM FORD IT WOULD TAKE 2 WKS BUT THEY COULD IT FROM ANOTHER SOURCE QUICKER FOR AN ADDITIONAL $25 AND GET IT IN 1 DAY. SO IT MADE ME FEEL LIKE THEY KNEW IT WAS A FAULTY GLASS. THEY DID NOTHING TO RESOLVE THIS MATTER THEY TOLD ME TO CONTACT MY INSURANCE COMPANY. WE HAVE DONE A INTERNET SEARCH AND IRONICALLY THERE ARE A FEW PEOPLE WHO HAVE HAD THEIR SUNROOFS SHATTER BUT TO NO AVAIL FORD HAS DONE NOTHING TO FIX THE MATTER. I WAS JUST LUCKY I WASN'T DRIVING AT THE TIME. LIKE THE OTHER CONSUMERS ON THE FORUM PAGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291312November 7, 2009
VEHICLE SPEED CONTROL
AT ABOUT 45,000 MILES MY GAS PEDAL STARTED LOCKING UP WHEN I TRY TO PRESS IT DOWN. IT APPEARS THAT IT HAPPENS MORE WHEN IT IS COLD OR THE CAR HAS BEEN SITTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291324November 7, 2009
SERVICE BRAKES, HYDRAULIC
WE PURCHASED THE CAR NEW ON AUGUST 11, 2009. ON OR ABOUT SEPTEMBER 18, 2009 WHILE TRAVELING DOWN A STEEP HILL AT APPROXIMATELY 25 TO 30 MPH WE LOST BRAKE POWER. SPECIFICALLY, THERE WAS NO RESPONSE AS BRAKE FOOT MOVED 2/3 OF THE WAY TO THE FLOOR. IN LAST 1/3 OF THE WAY AS BRAKING FOOT MOVED TO AND MADE CONTACT WITH THE FLOOR, THERE WAS ONLY A WEAK RESPONSE. IT TOOK SEVERAL SECONDS TO STOP THE VEHICLE. BRAKE LIGHT WAS ON. WE WERE TERRIFIED. WE TOOK THE CAR TO THE NEAREST DEALER. THEY HAD THE CAR FOR 5 DAYS, AFTER WHICH TIME THEY INFORMED US THAT THEY HAD REPLACED A FAULTY BOOSTER TRAVEL SWITCH. THEY ASSURED US THAT THE PROBLEM WOULD NOT REOCCUR. HOWEVER, ON OR ABOUT OCTOBER 15, 2009, THE PROBLEM DID REOCCUR. THIS TIME MY SPOUSE WAS DRIVING AND HAD LEVELED OUT AFTER RISING A STEEP HILL. HE ATTEMPTED TO APPLY THE BRAKES. AGAIN, NO RESPONSE FOR THE FIRST 2/3 OF THE WAY AS BRAKING FOOT MOVED TO FLOOR. ONLY A WEAK RESPONSE IN LAST 1/3 AS BRAKING FOOT HIT THE FLOOR. BRAKE LIGHT WAS ON. AGAIN, MY SPOUSE WAS UNABLE TO TIMELY STOP THE VEHICLE. MY SPOUSE WAS TERRIFIED. BOTH TIMES, WHEN WE SHUT THE CAR OFF AND TURNED IT BACK ON, NORMAL BRAKING FUNCTION RESUMED. WE TOOK THE CAR TO THE NEAREST DEALER AGAIN. THEY KEPT THE CAR FOR 18 DAYS. FORD CORPORATE SENT THEIR ENGINEER TO OVERSEE THE REPAIRS. THEY WERE APPARENTLY ABLE TO DUPLICATE THE ERROR IN THEIR TESTING OF THE VEHICLE. THEY REPLACED THE WIRING HARNESS AND HAVE STATED THAT THE VEHICLE IS SAFE TO DRIVE. HOWEVER, WE ARE AFRAID TO DRIVE THE VEHICLE BASED ON OUR TWO SCARY EXPERIENCES WITH THIS NEW CAR WITH LESS THAN 1400 MILES ON IT, AS WELL AS WHAT WE HAVE READ ABOUT OTHER RECURRING PROBLEMS WITH FEV FILED WITH NHTSA AND OTHER SOURCES SUCH AS THE "FORD HYBRID ESCAPE BRAKE PROBLEM" FORUM AT EDMUNDS.COM. *TR *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291348November 7, 2009
AIR BAGS, AIR BAGS:SIDE/WINDOW
AIR BAG LIGHT CAME ON I WAS TOLD IT WAS SEVERAL DIFFERENT PROBLEMS ON SEVERAL DIFFERENT OCCASIONS ALL RESULTING IN THE DEALER REPLACING MY SAFETY HARNESS WHICH WAS OH BY THE WAY NOT COVERED UNDER THE ELECTRICAL WIRING EXTENDED WARRANTY. THEY REPLACED THE SAFETY HARNESS AND GUESS WHAT THE AIR BAG LIGHT IS BACK ON. I WAS TOLD IT WOULD HAPPEN EVERY TIME I ADJUST THE SEAT. ( A DEFECT IN DESIGN). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291201November 6, 2009
SERVICE BRAKES, HYDRAULIC
CATASTROPIC FAILURE OF THE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291247November 6, 2009
STEERING
POWER STEERING FAILED WHILE DRIVING. VEHICLE WAS TAKEN TO DEALER FOR REPAIR. MANUFACTURER DIAGNOSED AS "POWER STEERING CONTROL MODULE" AND REPLACED PART. LESS THAN TWO MONTHS LATER, POWER STEERING FAILED AGAIN. VEHICLE AGAIN WAS TAKEN TO DEALER FOR REPAIR AND DIAGNOSED AS "POWER STEERING PUMP WIRING HARNESS MELTED" POWER STEERING WIRING HARNESS PART IS CURRENTLY NOT AVAILABLE AND PART IS BEING MANUFACTURED 3 WEEKS AFTER INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290340October 30, 2009
VISIBILITY:REAR WINDOW WIPER/WASHER
REAR WINDOW "EXPLODES" FOR NO APPARENT REASON. VEHICLE WAS PARKED, NO ONE INSIDE - REAR DEFROSTER HAD BEEN ON PRIOR TO SHUTTING THE VEHICLE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290404October 30, 2009
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE ENTERING A PARKING SPACE SHE LIGHTLY APPLIED PRESSURE TO THE ACCELERATOR PEDAL, AND THEN THE VEHICLE ACCELERATED WITHOUT INTENTION. BRAKE APPLICATION WOULD NOT STOP THE VEHICLE AS A CONSEQUENCE SHE CRASHED INTO CABLES OF A WALL. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. A MECHANIC CONCLUDED THAT SHOULD WOULD HAVE TO PAY UP TO $2000.00 IN REPAIRS. THE MODEL YEAR WAS EXCLUDED FROM RECALL # 04V574000 (VEHICLE SPEED CONTROL:CABLES). THE FAILURE AND CURRENT MILEAGES WERE 60000.THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10290209October 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 FORD ESCAPE 4X4 55,000 MILES WHILE DRIVING 70 MPH ON RT 95 THE CAR SUDDENLY APPEARED TO HAVE GONE INTO NEUTRAL, ALTHOUGH IT WAS STILL IN DRIVE. LUCKILY WE WERE ABLE TO MAKE IT TO THE SIDE OF THE ROAD 100 MILES FROM HOME. THE CAR WOULD NOT MOVE IN ANY GEAR AND NOW REQUIRES A NEW TRANSMISSION. THERE WERE NO PREVIOUS TRANSMISSION PROBLEMS AND NO WARNINGS THAT ANYTHING MIGHT BE WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290269October 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY 2008 FORD ESCAPE WOULD SLIP OR STALL WHEN ACCELERATING. LOOKED ON WEB AND FOUND OUT NEEDED NEW TRANSMISSION COOLER HAD TO HAVE REPLACED AT MY OWN EXPENSE SINCE THE TRANSMISSION COOLER HAS NOTHING TO DO WITH THE TRANSMISSION AND IS NOT COVERED UNDER THE POWERTRAIN WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290082October 28, 2009
SERVICE BRAKES, HYDRAULIC
BRAKES FAILED AT LOW SPEED WITH BRAKES FEELING LIKE THERE WAS NO PRESSURE. THE 3 LIGHTS FOR THE BRAKING SYSTEM WERE ON WHEN THIS EVENT OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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