Ford Escape Complaints

29,499 consumer complaints on file.

#10304739February 3, 2010
POWER TRAIN, VEHICLE SPEED CONTROL
THE GAS PEDAL ON OUR 2006 FORD ESCAPE LOCKS UP AT RANDOM TIMES, CAUSING AN INABILITY TO PRESS ON THE GAS PEDAL. THE VEHICLE BECOMES INSTANTLY INOPERABLE. THE ONLY WAY TO GET THE PEDAL TO UNLOCK, IS TO GET TO THE SIDE OF THE ROAD AND TURN THE VEHICLE OFF AND ON A FEW TIMES. THE CONSEQUENCES OF SUCH ACTIONS ARE OBVIOUSLY DANGEROUS TO SAY THE LIST. WE HAVE TAKEN THE CAR TO THE FORD DEALER AND THEY FOUND NOTHING WRONG. PLEASE GO ON THE WEB AND YOU WILL SEE NUMEROUS SAME CASE SCENARIOS. THIS IS DISASTER WAITING TO HAPPEN. WE HAVE TO THINK OF THIS EACH TIME WE DRIVE THIS CAR. HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303839February 2, 2010
SERVICE BRAKES, ELECTRIC
I OWN A 07 FORD ESCAPE WITH 30,000 MILE ON IT. LAST WEEK THE ABS BRAKE SYSTEM ENGAGING WHEN THERE IS NO NEED FOR IT TO. WHEN STOPPING THE VEHICLE ON JAN.28 2010 THE VEHICLE BEGAN TO BUCK BADLY. AFTER STOPPING AGAIN AT THE NEXT STOP IT BUCKED ONCE MORE, AS I DROVE OFF THE ABS LIGHT CAME ON AND THE MESSAGE CENTER LIST BOTH "SERVICE BRAKE SYSTEM" AND SERVICE 4X4 SYSTEM" I TOOK THE CAR TO THE DEALERSHIP ON JAN 29 AND WAS TOLD THAT THE ABS SYSTEM TONE RING FOR THE LEFT FRONT WHEEL WAS DEFECTIVE AND NEEDED TO BE REPLACE (COST $325.00) I HAVE FOUND ON THE INTERNET THAT THIS SEEM TO BE A COMMON REPLACEMENT PART ON FORD AND MERCURY OF THIS MODEL AND YEAR. I FEEL THIS IS A PROBLEM THAT FORD SHOULD BE RECALLING. (THE DEALERSHIP KEPT THE OLD PART). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303871February 2, 2010
STEERING
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. SHE STATED THAT THE POWER STEERING WOULD LOCK INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPROGRAMMED. THERE WERE NO RECALLS FOR THE FAILURE AND NO REPAIRS WERE MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 78,000. UPDATED 3/16/10 *CN UPDATED 06/17/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303537February 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED NEW IN 06/2007, 2008 FORD ESCAPE. TRANSMISSION COOLING SYSTEM LEAKING DUE TO RUST. DISCOVERED AT 40,000. THIS WAS DUE TO DEFECT IN COOLING SYSTEM, NOT WEAR AND TEAR AS EXPLAINED BY FORD SERVICE MANAGER. WARRANTY EXPIRED AT 36,000. COST FOR REPAIR $800. PROBLEM MAY HAVE OCCURRED DURING WARRANTY PERIOD, BUT NOT DISCOVERED UNTIL 40,000. FEEL THIS SHOULD BE COVERED, INITIAL SERVICE BULLETIN ISSUED 03/01/08. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303552February 1, 2010
VISIBILITY
I HAVE A 2006 FORD ESCAPE AND I WAS PARKED IN THE PARKING LOT AT MY WORK AND CAME OUT AFTER I STARTED MY REMOTE STARTER INSIDE TO FIND MY CARS REAR WINDOW BLOWN OUT. MY HUSBAND HAD TURNED ON MY REAR DEFROST THAT MORNING. IT HAS NEVER BEEN ON BEFORE, WHICH I AM SURE IS THE CAUSE BEHIND IT. I CAME HOME AND CALLED POLICE. MY REAR GLASS WINDOW AND THE ARMS FOR IT ARE RUINED. I HAD TO PAY OUT OF POCKET FOR THEM TO BE REPLACED. THEN I GOOGLED IT AND FOUND THE FORD FORUM AND HEARD EVERYONE ELSE'S INCIDENTS AND IT SOUNDED QUITE FAMILIAR. I AM HAPPY THAT THIS DID NOT HAPPEN WHEN I WAS GOING DOWN THE ROAD, I HAVE A SEVEN YEAR OLD THAT SITS IN A BOOSTER SEAT AND IF IT HURT HIM IN ANY WAY I WOULD FEEL SORRY FOR FORD CAUSE I WOULD BE THEIR WORST NIGHTMARE. OR WHERE I WAS PARKED AT MY WORK (NURSING HOME) THAT IS WHERE THE RESIDENTS GO OUT FOR A CIGARETTE SO IF IT EXPLODED IN THEIR FACE. THAT WOULD HAVE BEEN A LAW SUIT FOR SURE, NOT TO MENTION WHAT COULD HAVE HAPPENED TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303628February 1, 2010
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 FORD ESCAPE WHICH WAS PURCHASED IN 2001. WHILE THE VEHICLE WAS PARKED IN HIS DRIVEWAY HE WAS NOTIFIED THAT IT WAS ON FIRE. UPON FURTHER INVESTIGATION, HE SAW BLACK SMOKE UNDER THE DASHBOARD. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE; HOWEVER, THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FIRE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 120,000. UPDATED 06/02/10. *LJ ACCORDING TO THE POLICE REPORT, THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. UPDATED 09/28/10
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10303653February 1, 2010
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL*THE CONTACT OWNS A 2010 FORD ESCAPE XLT. WHILE DRIVING 10 MPH AND ENTERING A RAMP THE VEHICLE SHUT OFF. THE BATTERY AND OIL LIGHT FLASHED ON THE DASHBOARD. THE CONTACT CHANGED GEARS TO NEUTRAL, TURNED ON THE HAZARD LIGHTS, AND PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT SHUT THE ENGINE OFF FOR A FEW MINUTES AND WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO HER DESTINATION. SHE DID NOT USE THE HEAT OR RADIO IN CASE THE FAILURE WAS CAUSED BY THE BATTERY. THE VEHICLE HAS NOT BEEN DIAGNOSED AT THIS TIME. THE CONTRACT IS CONCERNED THAT THE FAILURE COULD CAUSE A MAJOR CRASH TO OCCUR. THE FAILURE MILEAGE WAS 3,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303407January 31, 2010
ELECTRICAL SYSTEM
1.THE EVENTS LEADING UP TO THE FAILURE - OUTSIDE COLD TEMPERATURE. 2.THE FAILURE, HOW OFTEN IT OCCURS, ITS CONSEQUENCES - THE KEY IS VERY DIFFICULT TO DISENGAGE FROM THE IGNITION WITHOUT SIGNIFICANT FIDDLING. IT OCCURS EVERY TIME THE OUTSIDE TEMPERATURE DROPS TO AROUND 40 DEGREES (F) OR LOWER. THE CONSEQUENCES ARE (1) THAT THE VEHICLE MAY SLIP INTO GEAR, ROLL ANYWHERE AND CAUSE AN ACCIDENT IF THE KEY IS LEFT IN THE IGNITION. THERE IS ALSO THE HEIGHTENED POSSIBILITY OF VEHICLE THEFT AND/OR A BROKEN KEY. 3.WHAT WAS DONE TO CORRECT THE FAILURE; I.E, PARTS REPAIRED OR REPLACED (AND IF OLD PART IS AVAILABLE) - I CONTACTED FORD VIA E-MAIL AND THEIR RESPONSE WAS TO TAKE IT TO THE DEALER. I ALSO GOOGLED THE PROBLEM AND FOUND OUT THAT FORD FUSIONS ARE RIFE WITH THIS PROBLEM - HTTP://WWW.FORD-FORUMS.COM/FORD-FUSION/4432-KEYS-WONT-COME-OUT-IGNITION.HTML. I ASSUME THE SAME KIND OF IGNITION SWITCH IS IN ALL OF THE LATER MODEL FORDS. ONLINE REMEDIES INCLUDE PARTIALLY DISASSEMBLING THE GEAR SHIFTER, WHICH MAY LEAD TO A MORE HAZARDOUS CONDITION THAN A STUCK KEY AND I DON'T WANT TO THAT.THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303423January 31, 2010
FUEL SYSTEM, GASOLINE
GAS PEDAL FAILED, LEAVING THE CAR WITH NO THROTTLE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303434January 31, 2010
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
FORD 2004 ESCAPE - SLOWLY MAKING ASCENT UP A DRIVEWAY - SUDDENLY ACCELERATOR PEDAL STICKS, ENGINE RACING, CAR BEGINS RAPID ACCELERATION - DRIVER ABLE TO SLAM ON BRAKES WITH EXTREME PRESSURE TO STOP CAR - ENGINE CONTINUES TO RACE - DRIVER ABLE TO PUT CAR IN PARK WITH ENGINE STILL RACING - TURNS OFF CAR. HE THEN TURNS CAR BACK ON, ONLY TO HAVE ENGINE STILL RACING - IMMEDIATELY TURNS OFF AGAIN. DEALERSHIP CALLED TO COME PICK UP CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303474January 31, 2010
SERVICE BRAKES, HYDRAULIC
DRIVING 2001 FORD ESCAPE, V-6, 3.0L. AT INTERSECTION BRAKES FAILED AND COULD NOT STOP VEHICLE. PARKED VEHICLE AT NEAREST POSSIBLE LOCATION AND FOUND BRAKE HOSE LEADING TO PASSENGER SIDE FRONT BRAKE CALIPER HAD CRACKED ALLOWING FLUID TO LEAK OUT AND RELEASE PRESSURE FROM THE BRAKING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303280January 30, 2010
SERVICE BRAKES, HYDRAULIC
2005 FORD ESCAPE HYBRID. PROBLEM IS FAILURE OF HYBRID REGENERATIVE BRAKE SYSTEM AS DESCRIBED IN FORD'S TECHNICAL SERVICE BULLETIN, TSB 05-8-5 (AUGUST 5, 2005) (NHTSA ID #10017553). PROBLEM HAD OCCURRED SPORADICALLY AFTER THE WARRANTY PERIOD, BUT WITHOUT ANY KNOWN INCIDENT TO HAVE TRIGGERED THE PROBLEM. REPAIR HAS REQUIRED REPLACEMENT OF THE MASTER CYLINDER AND THE BRAKE SYSTEM'S HYDRAULIC CONTROL UNIT ("HCU"). TOTAL COST HAS BEEN ABOUT $7,000. TO SUMMARIZE MY CORRESPONDENCE FROM FORD... "SINCE THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION ("NHTSA") IS NOT CONCERNED (I.E. NOBODY HAS GOTTEN KILLED BY THESE DEFECTIVE BRAKES) THERE IS NO NEED FOR A RECALL. THEREFORE, FORD HAS NO RESPONSIBILITY TO PAY FOR OR DEAL WITH MY PROBLEM." MY STORY IN MORE DETAIL AT HTTP://BLOG.YAGELSKI.COM/2010/01/MY-FORD-ESCAPE-HYBRID-BRAKE-REPAIR.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303282January 30, 2010
VEHICLE SPEED CONTROL
I WAS TRAVELING AT APPROX 40 MPH IN MY 2003 FORD ESCAPE, WHEN MY VEHICLE BEGAN TO INCREASE IN SPEED. I TOOK MY FOOT OFF THE GAS & IT WENT FASTER. I PRESSED HARD ON THE BRAKES, BUT THE ACCELERATION CONTINUED. I PANICKED & PUT THE VEHICLE INTO PARK, WHERE WE SLAMMED TO A STOP BUT THE ENGINE CONTINUED TO REV AND THE CAR WAS HOPPING FORWARD. I WAS 9 MONTHS PREGNANT AND I HAD 4 YR OLD & 9 YR OLD CHILD WITH ME. I TURNED THE CAR OFF & REMOVED THE KEYS & CALLED A TOW TRUCK. AT THE FORD DEALERSHIP, THE SERVICE MANAGER WAS ABLE TO DUPLICATE THE TROUBLE ORIGINALLY, BUT THEN IT STOPPED. THEY CHARGED ME NEARLY $100 FOR 2 DAYS OF TESTING, BUT COULDN'T FIGURE OUT WHAT WAS CAUSING IT. AT THAT TIME I HADN'T HEARD ABOUT THE TOYOTA ACCELERATION PROBLEM, SO I THOUGHT IT WAS A FLUKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303293January 30, 2010
VEHICLE SPEED CONTROL
MY GAS PEDAL ON MY 2008 ESCAPE WAS STICKING IN COLD WEATHER. IT KEPT GETTING WORSE. I HAD TOO REALLY PUSH HARD ON IT TO FREE IT UP. IF IN GEAR IT ACCELERATED VERY FAST OR IN NEUTRAL IT REVVED ENGINE VERY FAST. I CONSIDERED IT UNSAFE SO I TOOK IT IN FOR REPAIR. I HAD TO REPLACE THE THROTTLE ASSEMBLY AT MY COST . ARE THEIR ANY OTHER COMPLAINTS OF THIS NATURE. FORD DEALER KEPT PART. I UNDER STAND FORD IS REPLACING A LOT OF THESE. THIS IS A VERY UNSAFE CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303127January 29, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT'S DAUGHTER WAS DRIVING AND THE VEHICLE SUDDENLY ACCELERATED TO 85 MPH. SHE PUT BOTH OF HER FEET ON THE BRAKE PEDAL BUT THERE WAS NO RESPONSE. SHE TRIED THE EMERGENCY BRAKE WHICH ALSO DID NOT RESPONSE. AFTER A LONG WHILE, SHE WAS ABLE TO GET THE VEHICLE TO DECELERATE TO 40 MPH. SHE THEN PUT THE VEHICLE IN NEUTRAL AND WAS THEN ABLE TO PULL OVER AND TURN THE IGNITION OFF. SHE HAD THE VEHICLE TOWED TO A REPAIR SHOP. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO TOLD HER THAT THEY COULD NOT ASSIST WITH REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302902January 28, 2010
VEHICLE SPEED CONTROL
FORD ESCAPE 2005 V6 2WD LIMITED. THE ENGINE SUDDENLY SHUTS OFF WHILE DRIVING. WHEN THIS HAPPENS THE THEFT LIGHT IS FLASHING. THIS GENERATES AN ERROR CODE. THE CONDITION IS KNOWN TO FORD. THEY SAY IT IS RELATED TO A POSSIBLE ISSUE WITH A SPARK PLUG CAUSING INTERFERENCE WITH THE COMMUNICATION BETWEEN THE CHIP IN THE IGNITION KEY AND THE RECEIVING UNIT. I HAVE HAD THIS HAPPEN 4 TIMES IN ONE 300 MILE DRIVE. AFTER HAVING THE ERROR CODE CLEARED THE PROBLEM HAS NOT REPEATED. I BELIEVE IF THIS WERE TO HAPPEN ON A BUSY FREEWAY LIVES COULD BE LOST. ONCE THE VEHICLE HAS CONFIRMED THE KEY IS VALID AND THE ENGINE HAS STARTED, THE COMPUTER SHOULD NOT BE ALLOWED TO DISABLE THE ENGINE. BRAKING AND STEERING CONTROL ARE AFFECTED WHEN THIS HAPPENS. *TW *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302922January 28, 2010
UNKNOWN OR OTHER
I AM WONDERING WILL THERE BE ANY RECALLS ON OTHER CARS OTHER THAN TOYOTA RELATED TO GAS PEDALS STICKING? MY FORD ESCAPE'S GAS PEDAL WOULD GET STUCK AND AFTER TAKING IT TO MY LOCAL DEALER THEY SAID IT WAS THE THROTTLE BODY ASSEMBLY THAT NEEDED TO BE REPLACED. I HAD TO WAIT 2 WEEKS FOR THE PART TO COME IN FROM CHINA. IS THERE ANY RELATIONSHIP BETWEEN WHAT IS GOING ON WITH TOYOTA AND MY PROBLEM I HAD WITH FORD. THIS WAS A SAFETY ISSUE THAT IS BEING OVERLOOKED BY FORD. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302989January 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
DEVELOPED LEAK IN AUTOMATIC TRANSMISSION COOLER ON 2008 FORD ESCAPE. LED TO NO SHIFT IN TRAFFIC CONDITION.*CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303873January 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
LETTER FROM CONGRESSMAN KANJORSKI ON BEHALF OF CONSTITUENT JEREMY ROTH RE A LEAK IN THE TRANSMISSION COOLER OF HIS 2008 FORD ESCAPE. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302546January 27, 2010
VEHICLE SPEED CONTROL
THE ENGINE REVS IN BELOW ZERO WEATHER EVER SINCE I BOUGHT THE ESCAPE IN 2003. I'LL BE DRIVING ON THE FREEWAY AT 60 MPH AND THE ONLY WAY I CAN SLOW THE SPEED OF THE CAR IS BY APPLYING THE BRAKES AND THE ENGINE CONTINUES REVVING AS IF IT WERE STILL GOING 60. THEN WHEN I GET OFF THE FREEWAY THE CAR CONTINUES TO REV LIKE THAT AND I STOP AT STOP SIGNS AND IT REVS AND ONLY BY PUSHING DOWN HARD ON THE BRAKE CAN I CONTROL THE CAR AS IT CONTINUES TO REV AS IF GOING ABOUT 60MPH. OFTEN WHEN I START IT IN THE MORNING IT REVS (WHEN BELOW ZERO) AND CONTINUES TO REV AS I DRIVE A MILE OR SO TO HAVE COFFEE. THIS HAS BEEN THE CASE SINCE I GOT THE CAR. I INITIALLY TOOK IT IN TO TOUSLEY FORD IN WHITE BEAR, MINNESOTA. THEY SAID IT WAS FIXED AND CHARGED SOMETHING LIKE $186 AND IT DID THE SAME THING ON DRIVING IT HOME (ABOUT 12 MILES). I TOOK IT BACK THEN AND THERE AS IT WAS DANGEROUS AND THEY TRIED TO FIX IT AGAIN AND IT STILL REVVED. ATTEMPTED FIXES: FEB 18, 08 REPLACED IAC, REPLACED 1L8Z*9F715*AA X-VALVE. THEN FEB. 19, '08 REPLACED IAC AGAIN PER INVOICE. I JUST GAVE UP AND DUE TO FINANCES DECIDED TO TAKE MY CHANCES DRIVING IT AS IS (STILL REVS). WHAT DO I DO NOW? THE DATE OF INCIDENT INSTEAD OF JAN. 8, 2010 SHOULD BE STATED AS "EVERY WINTER SINCE 2003". NEVER HAS BEEN FIXED.*CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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