Ford Escape Complaints

29,499 consumer complaints on file.

#10324179April 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
FORD ESCAPE LIMITED 4WD 2008 THE PTO SEAL ON RIGHT SIDE IS LEAKING AND WAS REPLACED AT 17333KM AND A 20800KM AND IS UNTIL LEAKING THE PTO WILL BLOCK AND THE WHEEL WILL BLOCK VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323843April 5, 2010
AIR BAGS:FRONTAL
A WIRING HARNESS FOR THE AIRBAG/SAFETY RESTRAINT SYSTEM IN MY 2003 FORD ESCAPE FREQUENTLY HAS PROBLEMS CAUSING THE AIRBAG LIGHT TO ILLUMINATE -- AND ACCORDING TO FORD THE AIRBAG IS DISABLED. I HAVE HAD THIS PROBLEM OFF AND ON SINCE APPROXIMATELY 2005. FORD IS AWARE THAT THIS MODEL YEAR HAS PROBLEMS WITH THIS WIRING HARNESS AND ISSUED A TECHNICAL BULLETIN THAT OWNERS MUST REPLACE THE HARNESS. IF WIRING HARNESS IS FAULTY AND CAUSES AIRBAGS TO DISABLE, SHOULDN'T THIS BE A SAFETY RECALL INSTEAD OF A TECHNICAL BULLETIN FOR CONSUMERS TO REPAIR AT THEIR OWN EXPENSE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323428April 2, 2010
ELECTRICAL SYSTEM
I DROVE MY 2002 FORD ESCAPE TO CHURCH SUNDAY MORNING, ABOUT 5 MILES, WHEN THE ABS LIGHT CAME ON. THE CAR HAD NOT BEEN PREVIOUSLY DRIVEN THAT DAY. WE PARKED THE CAR AND WENT IN FOR SERVICES THAT MORNING AND AT THE END OF MASS WERE CALLED TO THE BACK BY THE PRIEST WHO INFORMED ME THAT THERE WAS A FIRE. SURE ENOUGH THE LOCAL FIRE DEPARTMENT WAS THERE AND HAD EXTINGUISHED A FIRE IN THE ENGINE COMPARTMENT. THE OFFICIAL REPORT STATED THE FIRE ORIGINATING IN THE CRUISE CONTROL/ BRAKE FLUID RESERVOIR AREA. THE ESCAPE WAS A TOTAL WRITE-OFF. ALL RECALLS PERTAINING TO THE ABS/CRUISE SYSTEMS WERE SERVICED ABOUT 2 YEARS PREVIOUS TO THIS EVENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10323464April 2, 2010
UNKNOWN OR OTHER
MY 2005 FORD ESCAPE HAS A PROBLEM WITH THE ACCELERATOR STICKING. IT USED TO ONLY STICK IN COLD WEATHER RIGHT WHEN I STARTED THE CAR, BUT NOW IT DOES IT REGARDLESS OF TEMPERATURE, AND EVEN WHILE DRIVING. I WENT FROM HAVING THIS PROBLEM MAYBE ONCE EVERY THREE MONTHS (APPROX 3 YEARS AGO WAS THE FIRST OCCURRENCE), TO IT HAPPENING ALMOST EVERY TIME I DRIVE THE CAR. WHEN IT STICKS, I CANNOT ACCELERATE AT ALL. I WILL USE BOTH FEET TO TRY AND DEPRESS THE GAS, BUT IT IS LIKE PUSHING AGAINST A WALL. SOMETIMES SIMPLY RESTARTING THE CAR FIXES IT, BUT I WAS STUCK IN THE MIDDLE OF AN INTERSECTION YESTERDAY WHEN IT FROZE UP HALF-WAY THROUGH THE TURN. I HAD TO BE PUSHED TO THE SHOULDER. LUCKILY THERE WAS NOT TOO MUCH ONCOMING TRAFFIC THAT WOULD HAVE RISKED AN ACCIDENT. I HAVE LOOKED THIS UP ONLINE, AND MANY OTHER ESCAPE OWNERS DISCUSS THIS VERY SAME PROBLEM. I CALLED THE FORD DEALERSHIP, AND THEY SAID THAT THIS IS NOT A RECALL, BUT IT VERY MUCH SHOULD BE. I AM TAKING IT IN TO BE LOOKED AT, AND HOPEFULLY THEY CAN FIX IT, BUT THIS IS OBVIOUSLY A MANUFACTURER DEFECT IF SO MANY OTHER OWNERS ARE HAVING THE SAME ISSUE. FORD DOES NOT WANT THE SAME REPUTATION AS TOYOTA RIGHT NOW, AND THEY SHOULD DO SOMETHING ABOUT IT PROACTIVELY. THE ESCAPE IS A MID-SIZE SUV THAT MANY FAMILIES OWN. BY THE TIME A MOTHER AND HER TWO CHILDREN ARE KILLED SIMPLY TURNING ACROSS A STREET, IT WILL BE TOO LATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323339April 1, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE ACCELERATOR PEDAL DEPRESSED MORE THAN OF THE WAY, THE CONTACT NOTICED THAT THE PEDAL WOULD NOT RELEASE CAUSING THE VEHICLE TO ACCELERATE. HE APPLIED THE BRAKE PEDAL WHICH SLOWED THE VEHICLE DOWN. THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 104,000. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323210March 31, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 8 MPH. SUDDENLY, THE VEHICLE SWAYED ACROSS THE ROAD WITHOUT ASSISTANCE; AND SMOKE WAS COMING FROM UNDERNEATH THE HOOD. THE CONTACT WAS ABLE TO GAIN CONTROL WHEN PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS ABLE TO RESUME TRAVEL NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE VEHICLE REQUIRED A NEW WATER PUMP AND A TIMING CHAIN. THE FAILURE MILEAGE WAS 147,000. THE CURRENT MILEAGE WAS 148,089.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10322780March 30, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
VEHICLE FIRE ON 2005 FORD ESCAPE (VIN [XXX]) ON 3/23/2010, I NOTICED THE VEHICLE SUDDENLY (WHEN DRIVING) BEGAN TO RUN ROUGH. (LIKE A SPARK PLUG HAD FAILED). WE IMMEDIATELY PULLED INTO A GAS STATION AND INSPECTED THE ENGINE COMPARTMENT (FOR BROKEN BELTS AND THE LIKE) NO OBVIOUS ISSUE WAS OBSERVED. WHEN I STARTED THE VEHICLE AGAIN, I NOTICED THE CHECK ENGINE LIGHT WAS ON. IMMEDIATELY I DROVE THE VEHICLE HOME AND CONTACTED A SERVICE GARAGE. I WAS ON MY WAY TO TAKE THE VEHICLE INTO SERVICE WHEN I NOTICED AN ELECTRICAL SMELL. I PULLED INTO THE NEXT GAS STATION, OPENED THE HOOD, AND NOTICED A SMALL FIRE LOCATED AT THE #1 CYLINDER COIL PACK. I USED THE GAS STATION FIRE EXTINGUISHER TO PUT OUT THE FIRE. CAR WAS TOWED THE REST OF THE WAY TO THE GARAGE. CAR HAD BEEN DRIVEN NO MORE THAN 10 MILES AFTER FIRST SIGN OF FAILURE. FIRE WAS SMALL ENOUGH TO NOT INVOLVE POLICE OR FIRE DEPARTMENTS, SO NO FIRE OR POLICE REPORT IS AVAILABLE. NO ONE WAS INJURED AND NO PROPERTY DAMAGE OCCURRED OUTSIDE THE VEHICLE. GARAGE SAID THAT IF I HAD LIMITED THE DAMAGE BY EXTINGUISHING THE FIRE WHEN I DID. GARAGE REPLACED COIL PACK, WIRE PIGTAIL (MELTED), AND INTAKE MANIFOLD (ALSO MELTED BY FIRE). OLD PARTS ARE AVAILABLE FOR INSPECTION. CAR WAS REPAIRED BUT CHECK ENGINE LIGHT CAME BACK ON AFTER 50 MILES. CARE WAS IMMEDIATELY SHUT OFF AND WILL BE TOWED BACK TO GARAGE. FAILURE CODE IS P0351. (SAME COIL THAT WAS REPLACED IS SHOWING BAD AGAIN) CAR HAD APPROX 117,000 MILES ON IT WHEN FIRE TOOK PLACE. NO OTHER MAJOR SERVICE EVENTS IN ITS LIFETIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10323173March 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2010 FORD ESCAPE. CONSUMER STATES VEHICLES SHIFTED INTO SECOND GEAR HARD AFTER SHE MOVED FROM A STOP. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322940March 30, 2010
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
WHILE TRAVELING UPHILL GOING APPROX 45 MPH THE ENGINE ON MY 2001 FORD ESCAPE SHUT DOWN. COMPLETE POWER TO MY CAR WAS LOST. THE ODOMETER EVEN LOST THE MILES DRIVEN AND WAS REPLACED BY DASHES MOMENTARILY. WHEN THE ENGINE SHUT DOWN I STEERED THE CAR TO THE SIDE OF THE ROAD, I LOST POWER STEERING AND BRAKES. THE CHECK ENGINE LIGHT ALSO CAME ON WHEN THIS HAPPENED. THERE WAS NO PREVIOUS INDICATION THAT THERE WAS AN ISSUE WITH THE ENGINE. AFTER I PULLED TO THE SIDE OF THE ROAD. I PUT CAR IN PARK AND TURNED KEY OFF. I WAITED APPROX 5 MINUTES AND RESTARTED THE CAR WITH NO PROBLEMS. THE CHECK ENGINE LIGHT WAS OFF AND CAR STARTED SMOOTHLY AS USUAL. AFTER RESEARCHING THIS ONLINE, I DON'T SEEM TO BE THE ONLY PERSON HAVING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322637March 29, 2010
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHEN STOPPED AT A STOP LIGHT, THE ACCELERATOR PEDAL BECAME STUCK AND WOULD NOT MOVE UNLESS THE CONSUMERS WIFE PRESSED ON THE BOTTOM OF THE PEDAL FIRMLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE HE WAS INFORMED THAT THERE WAS A CLOGGED INTAKE VALVE WHICH WOULD NOT ALLOW THE PRESSURE IN THE PEDAL RELEASE. THE VEHICLE HAD BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 35,000. UPDATED 06/02/10.*LJ UPDATED 05/11/10. *LJ UPDATED 08/18/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322523March 28, 2010
SEATS
2008 FORD ESCAPE LIMITED, LEATHER SEATS PEELING. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322416March 26, 2010
FUEL SYSTEM, GASOLINE
WHEN I TAKE OFF FROM A DEAD STOP AT TIMES THE GAS PEDAL WILL STICK. IT FEELS AS IF I'M STEPPING ON TO A BLOCK OF WOOD. I WILL CONTINUE TO PRESS ON THE GAS PEDAL. HAVING TO PRESS RATHER HARD, ON TO THE PEDAL ALMOST STOMPING ON IT. FOR IT TO FINALLY 'RELEASE'. BUT NOW THE PROBLEM SEEMS TO BE GETTING WORSE. NOW I WILL BE DRIVING (VEHICLE IN MOTION) AND THE GAS PEDAL WILL STICK. IT VARIES WITH THE SPEED, SO I CAN'T PIN IT ONTO A SPECIFIC SPEED LIMIT. I WILL STILL BE IN MOTION BUT THE PEDAL WILL BE A "BLOCK OF WOOD' AS I CALL IT. I WILL HAVE TO STOMP ONTO THE PEDAL FOR IT TO RELEASE. SINCE LIGHTLY STEPPING ON THE PEDAL SEEMS TO DO NOTHING. THAT IS WHY I HAVE TO 'STOMP' ON THE PEDAL TO ORDER FOR IT TO GIVE. AS FOR CORRECTING THE PROBLEM I PLAN ON TAKING INTO MY LOCAL FORD DEALERSHIP TO HAVE IT LOOKED AT. BUT RESEARCHING THIS PROBLEM I HAVE NOTICE OTHER ESCAPE OWNERS ARE HAVING THE SAME PROBLEM. SO IT SEEMS THAT I'M NOT ONLY ONE HAVING THESE PROBLEMS. IT ALSO WEATHER ISN'T A FACTOR SINCE IT ACTS UP IN THE SUMMER ALSO IN THE FREEZING WINTER TEMPERATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322422March 26, 2010
STRUCTURE
IN JANUARY OF 2010 I OPENED THE BACK HATCH ON MY 2002 FORD ESCAPE AND WHEN I SHUT THE DOOR THE GLASS SHATTERED. THEN 3 MONTHS LATER I WAS DRIVING DOWN THE ROAD AND THE BACK PASSENGER DOOR GLASS SHATTERED. MY DOG WAS IN THE BACK AND LUCKILY HE WAS OK BUT IF THERE HAD BEEN A CHILD IN THE SEAT THEY WOULD HAVE BEEN SEVERELY INJURED. GLASS SHOULD NOT JUST SHATTER LIKE THIS. SINCE THE INCIDENTS I HAVE REPLACED BOTH WINDOWS AND PAID FOR IT OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322123March 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELLING AT HIGHWAY SPEED, TRANSMISSION SLIPS TO NEUTRAL (OR LOW GEAR) AND RPMS SHOOT UP TO NEAR 6000. FORWARD MOMENTUM SLOWS DRAMATICALLY WHICH IS QUITE HAZARDOUS ON HIGHWAY. GOT TO DEALERSHIP RIGHT AWAY AND WITHIN DAY THEY "FIXED" IT BY REPLACING A SEAL (DIAGNOSIS WAS LOW FLUID). EXPRESSED CONCERNS FOR SAFETY AND WAS TOLD IT IS FIXED AND IT IS SAFE. NEXT DAY THE EXACT SAME THING OCCURS! IN ADDITION TO THAT SAME PROBLEM OCCURING, ALSO NOW SHIFTING IS OCCASSIONALLY VERY HARD ESPECIALLY WHEN ACCELERATION IS HARDER LIKE MERGING ONTO HIGHWAY OR PASSING ANOTHER CAR. BRINGING VEHICLE BACK IN BUT DON'T HAVE MY HOPES UP RIGHT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322196March 25, 2010
SUSPENSION:FRONT
BRAND NEW 2010 FORD ESCAPE EXHIBITS HARSH, UNILATERAL "CLUNK" ON PASSENGER SIDE WHILE TRAVELING OVER BUMPS AND DIPS AS IF REBOUND ACTION OF SHOCK IS FAILING. THIS CLUNK OCCURS AT POSTED SPEED LIMITS AND MAY CAUSE A LOSS OF CONTROL AT HIGHER SPEEDS OR MORE SEVERE BUMPS OR POTHOLES. THE LOCAL FORD DEALER TEST DROVE WITH ME AND THEY WERE INITIALLY ALARMED, BUT AFTER DRIVING OTHER ESCAPES, THE SAME CLUNK OCCURS AND I WAS TOLD THIS IS A NORMAL OPERATING CHARACTERISTIC. THIS IS MY 2ND ESCAPE AND MY 2006 DOES NOT EXHIBIT THIS CLUNK, NOR DO ANY OTHER OF MY VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321828March 24, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND REMOVING HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE SUDDENLY ACCELERATED. HE WAS ABLE TO BRING THE VEHICLE TO A STOP WITHOUT INCIDENT. IN ADDITION, THE CONTACT STATED THAT THE ENGINE WOULD EXHIBIT UNUSUAL INCREASES IN RPMS OF UP TO 4500 WHILE IN ANY GEAR. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 04V574000: VEHICLE SPEED CONTROL: CABLES, HOWEVER THE DEALER STATED THAT THE FAILURE WAS CONTRIBUTED TO THE IDLE AIR CONTROL VALVE MALFUNCTIONING. HE PROCEEDED TO EXPLAIN THE IDLE AIR CONTROL VALVE WAS NOT CLOSING CORRECTLY, THEREFORE CAUSING THE VEHICLE TO ACCELERATE WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 72667. THE IDLE AIR CONTROL VALVE FAILED WHICH CAUSED THE VEHICLE TO ACCELERATE AT AN EXCESSIVE SPEED. UPDATED 05/03/10. *JB UPDATED 06/03/10*BF UPDATED 06/10/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321887March 24, 2010
ELECTRICAL SYSTEM
CAR WAS DRIVING FINE, PARKED FOR SEVERAL HOURS AND THEN IT WOULD NOT START. TOWED TO A SHOP AND ALL COILS WERE OUT. AFTER MORE DIAGNOSIS, THE SPARK PLUGS, THE COILS (POCS) AND THE POWERTRAIN COMPUTER MODULE HAD TO BE REPLACED FOR A TOTAL COST OF $2600 ON A 5 YEAR OLD CAR WITH 63,000 MILES ON IT. MOST LIKELY THE SPARK PLUG RF CAUSED THE PCM TO CRASH. HAD TO REPLACE THE PLUGS, COILS AND PCM INCLUDING SOFTWARE AND PROGRAMMING. I HAVE READ ON SEVERAL COMPLAINT BLOGS THAT FORD KNOWS OF THE PROBLEMS (DEFECTIVE PLUGS) AND HAS ISSUED 2 TSB, 05111 AND 0926. PROBLEM SHOULD BE UNDER THE EMISSION WARRANTY, BUT FORD SAYS IT IS A IGNITION PROBLEM. I THINK IT IS FORD'S PROBLEM AND THEY SHOULD BE COMPELLED TO REPAIR THE PROBLEM. I HAVE READ NUMEROUS COMPLAINTS ON BLOGS FOR THIS PROBLEM WHERE THE CAR JUST STOPS REGARDLESS IF YOU ARE ON THE FREEWAY OR IN YOUR DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321384March 22, 2010
STEERING
I HAVE A 2008 FORD ESCAPE. THIS CAR IS HAVING ISSUES WHERE THE POWER STEERING WILL GO OUT IN THE MIDDLE OF DRIVING AND TURNING. THIS HAS BEEN GOING ON FOR A COUPLE OF MONTHS. I TOOK IT TO A FORD DEALER AND THEY SAID THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE. ALTHOUGH YOU CAN GO ON FORD ESCAPE CUSTOMER FORUMS AND SEE COUNTLESS INSTANCES WHERE THIS HAS HAPPENED TO OTHER PEOPLE SOME RESULTING IN ACCIDENTS. I HAVE ASKED FORD SEVERAL TIMES TO HELP ME WITH THIS ISSUE AND THEY SAY THAT WE NEED TO REPLACE THE WHOLE STEERING COLUMN $1700 CHARGE. THIS IS HAPPENING WITH MOST OF THE POSTINGS I SAW AND WITH MY OWN VEHICLE AT RELATIVELY LOW MILEAGE. IT SEEMS THAT THIS WOULD NOT BE A NORMAL WEAR AND TEAR ON THE VEHICLE WITH LOW MILEAGE. CONTINUOUSLY PEOPLE I HAVE SEEN AND ALSO FOR MYSELF HAVE GOTTEN THE ANSWER FROM FORD THAT THEY HAVEN'T HEARD OF THIS ISSUE BEFORE. I AM NOT HAPPY BECAUSE I HAVE TO EXPEND THE MONEY TO FIX THIS BUT MORE SO I WANT TO HAVE THIS ISSUE CORRECTED BEFORE SOMEONE REALLY GETS HURT. IF AN ELDERLY PERSON WERE DRIVING THIS VEHICLE WITH THAT PROBLEM THEY WOULD WRECK BECAUSE OF NOT HAVING THE STRENGTH TO KEEP THE WHEEL IN MOTION CORRECTLY. SAME MAY BE WITH A YOUNGER DRIVER. PLEASE PLEASE TAKE A LOOK AT THIS PROBLEM FOR ME. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321398March 22, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. INTERMITTENTLY, THE VEHICLE FAILED TO ACCELERATE WHILE THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH UP AN INCLINE. THE VEHICLE WOULD ALSO SUDDENLY ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE GASKET RECIRCULATOR WAS REPAIRED. THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE ON THE HIGHWAY AT A HIGH SPEED. AS THE CONTACT WAS ATTEMPTING TO ACCELERATE TO A HIGH SPEED SHE SUDDENLY HEARD A LOUD SOUND. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE GASKET RECIRCULATOR WAS REPAIRED FOR THE SECOND TIME AND THE CATALYTIC CONVERTER WAS ALSO SERVICED. IN MARCH 2010 WHILE TRAVELING AT 60 MPH THE CONTACT ATTEMPTED TO ACCELERATE AND THE PEDAL HAD FALLEN TO THE FLOOR AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD NOT OFFER ANY ASSISTANCE WITH THE REPAIRS. THE CURRENT MILEAGE WAS APPROXIMATELY 100,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 80,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321415March 22, 2010
SERVICE BRAKES, ELECTRIC
IN SEPT 2009 I EXPERIENCED COMPLETE & UNEXPECTED BRAKE FAILURE IN MY 08 FORD ESCAPE. I WAS ABLE TO NURSE THE CAR TO THE DEALERSHIP. THE DEALER TOLD ME THAT THE BRAKE PEDAL TRAVEL SENSOR CIRCUIT FAILED WHICH THEY SAID WAS PART OF THE MASTER CYLINDER. I WAS TOLD NO OPERATOR ERROR, JUST A DEFECTIVE PART. THE DEALER ALSO TOLD ME THEY COULDN'T JUST REPLACE THE TRAVEL SENSOR CIRCUIT, THEY HAD TO REPLACE THE ENTIRE MASTER CYLINDER WHICH ENDED UP COSTING ME $1530.63. MY SAFETY WAS TOTALLY JEOPARDIZED-I WAS JUST LUCKY I DIDN'T GET INTO AN ACCIDENT AND WASN'T ON FREEWAY WHEN BRAKES FAILED. THIS WAS EQUIPMENT THAT SHOULDN'T HAVE FAILED FOR YEARS, IF EVER, ESPECIALLY NOT IN A CAR WITH ONLY 40569 MILES ON IT. I WAS WITHOUT MY CAR FOR 5 DAYS AND HAD TO CANCEL CLIENT MEETINGS AND RENT A CAR. I TRIED TO CONTACT FORD TO HAVE THEM REIMBURSE ME FOR PARTS/LABOR ($1530.63)BUT WAS TOLD THEY WOULDN'T/COULDN'T DO THAT EVEN THOUGH THIS WAS NOT OPERATOR ERROR, BUT A FORD DEFECT. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Escape