Ford Escape Complaints

29,499 consumer complaints on file.

#10336929June 18, 2010
EQUIPMENT
2007 FORD ESCAPE AIR CONDITIONER FAILURE. SMOKE BILLOWING FROM UNDER THE HOOD. HOT AIR EMITTING FROM VENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339071June 18, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE DRIVING AT SPEEDS OF 65 MPH, THE EMISSION CONTROL WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MOVE THE VEHICLE FROM THE ROADWAY WITHOUT INCIDENT. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER ADVISED THE IGNITION COILS, SPARK PLUGS AND POWER TRAIN CONTROL MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER WOULD NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES ARE 102,585.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339086June 18, 2010
VEHICLE SPEED CONTROL
I WAS THE OWNER OF A 2004 FORD ESCAPE THAT WAS RECALLED BECAUSE THE ENGINE WOULD SUDDENLY ACCELERATE UNCONTROLLABLE. I HAD TO CALL MY INSURANCE CO. GEICO BECAUSE OF THIS THEY SENT OUT A TOW TRUCK TO CHECK THE SITUATION. THE TOW OPERATOR GOT THE ENGINE TO RUN NORMALLY. I PUT IN A CLAIM AGAINST FORD AND WAS TOLD THAT THEY DID NOT THINK THEY WERE LIABLE. MY ESCAPE ACCELERATED AGAIN AND WAS INVOLVED IN A ACCIDENT THAT TOTALED THE VEHICLE. I NEED HELP TO PRESENT MY CASE TO FORD MOTOR CO. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10336492June 15, 2010
UNKNOWN OR OTHER, EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE TEST DRIVING MY 2006 FORD ESCAPE HYBRID AT THE BILL WALSH DEALERSHIP IN OTTOWA, IL FEB 2009, SALESMAN [XXX]TOLD ME THAT THE INTERMITTENT HIGH PITCHED NOISE FROM THE BATTERY COMPARTMENT WAS NORMAL. WHEN I TOOK THE CAR IN FOR SERVICE NOV. 2009 AT THE TOM WOOD FORD DEALERSHIP IN CARMEL, IN, I WAS TOLD THAT THE SOUND WAS DUE TO A FAILED BATTERY DOOR ACTUATOR. I WAS TOLD THAT FAILURE TO REPLACE THIS PART COULD RESULT IN THE BATTERY OVERHEATING, AND POSSIBLE EXPLOSION OF THE HYBRID BATTERY. I PAID TO HAVE THE PART REPLACED, AND IT BROKE AGAIN MAY 2010. AFTER DOING RESEARCH, I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH THE FORD ESCAPE HYBRID. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336536June 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING ON EXPRESSWAY IN BOSTON CAR TOTALLY DIED. (THANKFUL THERE WAS A LOT OF TRAFFIC) CAR STARTED AND THEN LOCKED UP ENGINE STILL REVVING TRANSMISSION IN 2006 FORD ESCAPE BLEW WITH NO PRIOR WARNING. CAR IS IN EXCELLENT CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336253June 14, 2010
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WAS DRIVING MY 2010 FORD ESCAPE LIMITED WHEN I HEARD A VERY LOUD POP AND THE SUNROOF GLASS HAD COMPLETELY SHATTERED. THE PERSON IN FRONT OF ME WAS ABOUT 100 -150 METERS AHEAD OF ME, MID-60 DEGREE DAY, HIGHWAY DRIVING. WAS ABLE TO CLOSE THE INNER SLIDE BEFORE THE GLASS STARTING FALLING DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336044June 13, 2010
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
MY 2002 FORD ESCAPE CAUGHT FIRE WHILE PARKED AND WAS RECORDED AS A TOTAL LOSS. THE CONSUMER STATED THE FIRE STARTED UNDER THE HOOD. UPDATED 06/23/10 *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10336109June 13, 2010
ENGINE AND ENGINE COOLING
2009 FORD ESCAPE LIMITED WITH 4WD AND 4 CYLINDER ENGINE HAS CONTINUED TO SPEW FLACKY WHITE MATERIAL FROM THE HEATING/AC DUCTS WHEN THE SYSTEM'S FAN IS OPERATING. UPON RETURN TO THE DEALER, I WAS INFORMED A TECHNICAL BULLETIN EXISTED TO RESOLVE THE PROBLEM. THE DEALER SUPPOSEDLY FOLLOWED THE DIRECTIONS IN THE MANUFACTURER'S BULLETIN.THE DEALER ALSO INDICATED THE MATERIAL WAS INSULATION AND NON TOXIC AND NOT A CARCINOGEN. THE PROBLEM CONTINUES TO EXIST WITH SMALLER PARTICLES BEING SPEWED FORTH WHENEVER THE SYSTEM IS TURNED ON. I AM CONCERNED THAT CONTINUOUS INHALATION OF THIS MATERIAL WILL HAVE BOTH SHORT AND LONG TERM HEALTH CONSEQUENCES FOR ME AND MY FAMILY. SINCE THERE IS ALREADY A TECHNICAL BULLETIN OUT, MY SITUATION IS NOT AN ISOLATED INCIDENT. I PLAN TO RETURN TO THE DEALER FOR RESOLUTION BUT I AM CONCERNED THAT THERE IS MORE AT RISK. HOW DO I DETERMINE THAT INHALATION OF THIS MATERIAL IS NOT TOXIC AND DOES NOT IMPOSE A HEALTH RISK?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335765June 11, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
MY 2002 FORD ESCAPE CAUGHT FIRE WHILE I WAS ASLEEP. LUCKILY A NEIGHBOR SAW THE FIRE AND STARTED TO WET DOWN MY HOUSE AND WE THEN BOTH ATTEMPTED TO PUT THE FIRE OUT. WE WERE NOT ABLE TO AND HAD TO CALL THE FIRE DEPARTMENT. I ASKED FOR AN INVESTIGATION AND THE FIRE MARSHALL POINTED ME TO FORD RECALL (# 07S51) OF WHICH I WAS NOT INFORMED OF. I HAD AN APPOINTMENT AT THE FORD DEALERSHIP FOR MY ABS/BRAKE LIGHT ON. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10335779June 11, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING AT 55 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT MOVED SWITCHED TO NEUTRAL GEAR AND MOVED THE VEHICLE OFF THE ROADWAY. HE WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 64,111. UPDATED 07/29/10 *BF THE CONSUMER STATED THE CRUISE CONTROL CABLE BECAME STUCK. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 09/07/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335838June 11, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. HE STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED IN REVERSE. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED AND THE CONTACT SHUT OFF THE ENGINE TO STOP THE ACCELERATION. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY YET THE MANUFACTURER ADVISED TAKING THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE IS 30,422. THE CONSUMER STATED HE NO LONGER OWNS THE VEHICLE. UPDATED 10/26/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335861June 11, 2010
STEERING
TL* THE CONTACT OWNS A 2009 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS IN THE PARK POSITION, THE STEERING WHEEL LOCKED AND WOULD NOT TURN LEFT OR RIGHT. THE VEHICLE WAS SHUT OFF AND WHEN RESTARTING THE FOLLOWING DAY AND THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE STEERING COLUMN WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 23,389.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335611June 10, 2010
WHEELS, TIRES, SUSPENSION
I HAVE BEEN HAVING AN ONGOING PROBLEM WITH MY 2008 FORD ESCAPE. I HAVE READ ONLINE OF MANY COMPLAINTS AS WELL WITH THE SAME PROBLEM. I HAVE A REALLY LOUD SOUND LIKE I AM DRIVING AN AIRPLANE AND IT IS COMING FROM THE TIRES. I HAVE ROTATED, ALIGNED, AND BALANCED MY TIRES AND THE NOISE IS STILL THERE. THE TIRES HAVE ALSO STARTED TO CUP. I WAS TOLD BY BRAKE CHECK THAT I HAD BAD SHOCKS, BUT I DID A FEW TESTS TO BE SURE OF THAT. IT IS NOT THE SHOCKS. THERE IS SOMETHING WITH THE VEHICLE. IT WORRIES ME THAT IT MAY BE THE VEHICLE ITSELF AND MY FAMILY AND I MAY BE IN DANGER. I AM CHANGING OUT THE TIRES WITH NEW ONES. BUT I REMEMBER THE EXPLORER CASE AND HOW IT WAS BLAMED ON THE TIRES, BUT WHY IS IT THAT THERE IS A PROBLEM WITH FORD VEHICLES AND TIRES. THERE ARE MANY FORD VEHICLES WITH THIS PROBLEM AND CHANGING OUT THE TIRES WITH A DIFFERENT BRAND DOES NOT HELP. SOMEBODY NEEDS TO DO SOMETHING ABOUT THIS BEFORE MORE ARE KILLED BECAUSE OF FORD'S NEGLECT AND POORLY DESIGN OF THEIR VEHICLES. I HAD AN OLD CHEVROLET CAVALIER AND NEVER HAD ANY PROBLEMS. I NEVER DID ANYTHING WITH MY TIRES AND IT RAN BEAUTIFUL. I BOUGHT THIS ESCAPE BRAND NEW AND IT HAS OCCURRED EARLY ON ABOUT 15,000 MILES AND FORD WILL IGNORE IT EVEN WHEN YOU TAKE IT TO THE DEALERSHIP. THEY WILL TELL YOU IT IS NOT COVERED UNDER YOUR WARRANTY. WHY IS IT THAT I HAVE HAD SO MANY PROBLEMS WITH A BRAND NEW VEHICLE (MY FIRST) AND ALL THE OLD AND USED CARS I HAD BEFORE NEVER GAVE ME THIS MUCH GRIEF. I AM PAYING FORD TO GIVE ME A CAR WITH PROBLEMS. IT IS ALL THE TIRES AND MAINLY IN THE REAR THAT I HEAR THE MOST NOISE COME FROM. PLEASE HELP!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335167June 8, 2010
AIR BAGS:FRONTAL
I OWNED A 2003 ESCAPE AND HAD A HEAD ON ACCIDENT IN WHICH THE AIR BAGS DID NOT GO OFF. NOT SURE WHY THERE HAS NOT BEEN A RECALL ONE THE AIR BAGS WITH SO MANY PEOPLE HAVING THE SAME PROBLEM. AIR BAG LIGHT NEVER CAME ON OR GAVE ME ANY PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10335235June 8, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED WHEN THE VEHICLE IS PUT INTO DRIVE IT WOULD ABNORMALLY ACCELERATE WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT WAS ABLE TO STOP THE UNINTENDED ACCELERATION BY APPLYING THE BRAKES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 145,000 AND THE CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335100June 7, 2010
VEHICLE SPEED CONTROL:CABLES
ACCELERATOR CABLE GETS STUCK UNDER PLASTIC ENGINE COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334700June 5, 2010
FUEL SYSTEM, OTHER, VEHICLE SPEED CONTROL
THE GAS PEDAL OF MY 2005 FORD ESCAPE SOME TIMES GETS STACK TO THE POINT WHERE I CAN'T ACCELERATE NO MATTER HOW MUCH WEIGHT I PUT ON IT. IT NORMALLY HAPPENS AFTER IT HAS BEEN IDLE FOR MANY HOURS AND GOES AWAY AFTER DRIVING FOR ABOUT 30 MINUTES. IT WAS LIKE THAT SINCE I BOUGHT IT TWO YEARS AGO AND HAS BEEN GETTING WORST LATELY. I TOOK IT TO LOCAL FORD DEALER AND THEY TEST DROVE AND SAID THERE IS NOTHING WRONG WITH IT. ON 6/2/2010, I GOT STACK IN THE MIDDLE OF A BUSY INTERSECTION AND NEARLY GOT HIT FROM THE REAR AND FROM BOTH SIDES. IT TOOK ME MORE THAN TWO MINUTES BEFORE I COULD ACCELERATE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334553June 4, 2010
SERVICE BRAKES, HYDRAULIC
CATASTROPHIC BRAKE FAILURE CAUSING PROPERTY DAMAGE AND DAMAGE TO CAR. WE HAVE TAKEN OUR VEHICLE TO A FORD DEALERSHIP TWICE IN PAST YEAR TO FIND OUT WHY OUR BRAKES "CATCH" CAUSING A MOMENTARY LOSS OF BRAKING. THEY TOLD US BOTH TIMES THAT THEY COULDN'T FIND ANY PROBLEM AND SENT US OUT WITHOUT AN ANSWER OR FIX. THEN YESTERDAY WHAT WE FEARED FINALLY HAPPENED; DURING BRAKING THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR AND THE BRAKES FAILED CAUSING THE VEHICLE TO PLOW INTO A GARAGE DOOR. THE CAR IS BACK AT THE DEALERSHIP NOW AND EVEN DURING DROP-OFF THEY TOLD US THAT THIS COULDN'T HAPPEN AND THAT WE WERE MISTAKEN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10334401June 3, 2010
STEERING
WHILE DRIVING AT ABOUT 30 MILES PER HOUR, THE STEERING WHEEL HAS LOCKED UP ON TWO DIFFERENT OCCASIONS ... ONCE RECENTLY, AND ONCE ABOUT A YEAR AGO. IN BOTH INSTANCES, I TRIED TO TURN THE WHEEL TO FOLLOW A CURVE BUT THE WHEEL WAS LOCKED. I QUICKLY HIT THE BRAKE TO SLOW THE CAR, AND PROPER STEERING THEN RESUMED. I'M VERY FRIGHTENED THAT STEERING MAY NOT RECOVER IN FUTURE INSTANCES, OR THAT EVEN THE SHORT TERM LOSS OF STEERING WILL RESULT IN A WRECK, ACCIDENT, INJURY, OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334466June 3, 2010
SERVICE BRAKES, ELECTRIC, SUSPENSION
TONE RING FAILURE ON PASSENGER SIDE FRONT AXLE. WHEN THE RING FAILS YOU LOSE ABS AND TRACTION CONTROL. FAILURE AT 46000 MILES. TWO WEEKS LATER TONE RING FAILURE ON DRIVER SIDE FRONT AXLE. THE AXLE MUST BE REPLACED TO REPAIR THE TONE RING. THE REPAIR COST 250.00 PER AXLE..DRIVING WITH THE ABS SYSTEM NOT WORKING PROPERLY CAN BE DANGEROUS, AND THEREFORE THE AXLES MUST BE REPLACED..I BELIEVE THESE RINGS ARE DESIGNED AND MANUFACTURED POORLY... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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