Ford Escape Complaints

29,499 consumer complaints on file.

#10482576October 29, 2012
SERVICE BRAKES
ABS AND 4X4 SENSOR LIGHTS ACTIVATE AND FLASH ON DASHBOARD ABS BRAKING FAILS , SENSOR REP[LACED AND WENT OUT AGAIN AFTER A YEAR. SEEMS TO BE A PROBLEM WITH NUMEROUS ESCAPES AS FOUND IN ONLINE SEARCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482475October 28, 2012
STEERING
WHEN I WAS DRIVING ON SEVERAL OCCASIONS, THE STEERING WHEEL WOULD LOCK UP AND SCARE THE HECK OUT OF ME. JUST TODAY, WHILE DRIVING IN TOWN, I WAS TURNING LEFT IN THE HOME DEPOT AND THE STEERING LOCKED UP. HAVING EXPERIENCED THIS SEVERAL TIMES BEFORE, I KNEW TO GRAB THE WHEEL TIGHTLY AND CONTINUE MY TURN. MY REAL PROBLEM IS THAT I AM NOW GIVING THIS CAR TO MY (DAUGHTER) NEW DRIVER AS HER DAILY CAR. I AM VERY CONCERNED. I JUST READ SEVERAL BLOGS ON SEVERAL SITES AND ALL OF THEM STATE THAT THE DEALERS DON'T KNOW AND CAN'T DUPLICATE THE PROBLEM. I HAVE AROUND 70,000 MILES NOW ON IT, AND NO LONGER HAVE A WARRANTY. BESIDES A VERY TIGHT BUDGET, I AM CONCERNED FOR MY DAUGHTER. PLEASE ADVISE. ALSO, PLEASE DON'T TELL ME YOU HAVEN'T HEARD OF THIS PROBLEM EITHER... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482507October 28, 2012
STRUCTURE:BODY
I HAD MY 2010 FORD ESCAPE PARKED IN MY GARAGE AT MY HOUSE AND I OPENED MY REAR LIFT GATE TO GET SOMETHING OUT OF THE BACK. WHEN I SHUT THE LIFT GATE LIKE NORMAL THE GLASS EXPLODED ALL OVER. THERE WAS NOTHING IN THE REAR THAT CAME IN CONTACT WITH THE GLASS OR LIFT GATE TO CAUSE IT TO EXPLODE OR SHATTER IN ANYWAY. I WAS LUCKY TO HAVE ONLY GOTTEN A MINOR CUT FROM THE GLASS SHARD IF I WAS STANDING SOMEWHERE ELSE I COULD HAVE GOTTEN SERIOUSLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482435October 27, 2012
SUSPENSION
RIGHT REAR SHOCK ABSORBER MOUNT IS RUSTING PREMATURELY MAKING THE VEHICLE UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482294October 26, 2012
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE NHTSA CAMPAIGN ID NUMBER: 12V353000 (VEHICLE SPEED CONTROL: CABLES) PERFORMED, HOWEVER THE DEFECT WAS NOT CORRECTED. THE CONTACT STATED THAT WHILE DRIVING WITH OUT THE ACCELERATOR PEDAL ENGAGED, THE VEHICLE ACCELERATED TO 45MPH AND THE RPM INCREASED TO 1,000. THE VEHICLE WAS DRIVEN TO THE DEALER FOR FURTHER INSPECTION. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482241October 25, 2012
STEERING
POWER STEERING FAILED. SAME ISSUE AS ALMOST ALL THESE POSTS. BASICALLY IT COMES AND GOES, THE BIG PROBLEM IS IT HAPPENS RANDOMLY. I HAVE BEEN ABLE TO CONTROL IT HOWEVER IM WORRIED ABOUT BEING LAX ON THE WHEEL AROUND A FREEWAY TURN GOING 60. THIS IS DEFINITELY A SAFETY HAZARD! IM GOING TO TAKE IT IN BUT FROM WHAT I HAVE READ ON THE POSTS I DON'T HAVE 1000 TO DROP. I HONESTLY JUST DROPPED 3000 ON A NEW TRANSMISSION ON THIS VEHICLE JUST OVER 3000 MILES OVER THE EXTENDED WARRANTY. FORD OF COURSE REFUSED TO HELP IN ANY WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482244October 25, 2012
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
TRANSMISSION ISSUE: STARTING REVVING HIGH ON 1ST GEAR SKIPPING 2ND TO 3RD. "SLIPPING" TOOK IT IN AND WAS TOLD AFTER A SCAN THAT IT WOULD HAVE TO BE REBUILT. WAS TOLD THIS ALSO BY FORD AS WELL AS ANOTHER 3RD PARTY TRANSMISSION PLACE. ALL 3 OF THEM ADMITTED THIS IS A VERY COMMON ISSUE. PAID 3000 TO REBUILD THE UNIT. I WAS 3,000 MILES OVER MY FORD ESP. FORD REFUSED TO HELP ME OUT AT ALL. MANY FORUMS ALSO LIST THIS AS A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482169October 25, 2012
WHEELS, SUSPENSION
STARTED HEARING LOUD RATTLING SOUNDS FROM REAR OF CAR , LOOKED AND SAW PASSENGER REAR WHEEL WELL/SHOCK MOUNT RUSTED OUT AND SEPARATED FROM REST OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482184October 25, 2012
ENGINE, ELECTRICAL SYSTEM
MY DAUGHTER WAS DRIVING OUR 2005 FORD ESCAPE ON THE HIGHWAY AT 55 MPH WHEN IT COMPLETELY CUT OFF ON HER. LUCKILY SHE WAS ABLE TO GET TO THE SIDE OF THE HIGHWAY WITHOUT INCIDENT. SHE GOT THE CAR BACK ON AND MADE IT HOME, HOWEVER, IT WAS JERKING AND MISFIRING ALL THE WAY HOME. WE TOOK IT TO A MECHANIC WHO SAID IT NEEDED SPARK PLUGS AND 2 COILS TO THE TUNE OF $700.00. WHEN WE WENT TO PICK IT UP WE WERE TOLD THAT THE COMPUTER WAS SHOT AND THAT WE HAD TO TAKE IT TO THE FORD DEALERSHIP. THE FORD PLACE IS REPLACING ALL 6 COILS AND THE COMPUTER FOR $2300.00. APPARENTLY THERE IS A KNOWN PROBLEM WITH FORD INSTALLING THE WRONG SPARK PLUGS IN THESE MODELS AT THE FACTORY CAUSING THE COILS AND THE COMPUTER TO GO OUT. I DON'T UNDERSTAND WHY FORD HAS NOT RECALLED THIS PROBLEM. GOING DOWN A HIGHWAY AT 55 MPH AND YOU CAR CUTS OFF IS A SAFETY ISSUE IN MY EYES!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482031October 24, 2012
ENGINE
WHILE SITTING AT A BUSY INTERSECTION, THE ENGINE SHUT DOWN COMPLETELY...NO WARNING OR NO INDICATION THAT THERE WAS A PROBLEM. I HAD TO PUT THE CAR IN PARK AND RESTART. A FEW MILES DOWN THE ROAD, IT HAPPENED AGAIN. THIS HAS HAPPENED SEVERAL OTHER TIMES. LAST NIGHT, I WAS TRAVELING APPROXIMATELY 30 MPH WHEN IT SHUT DOWN AGAIN. I WAS ALMOST REAR-ENDED BY THE CAR BEHIND ME. I TRAVEL 35 MILES EACH WAY TO WORK...INCLUDING SOME HIGHWAYS WHERE THE SPEED LIMIT IS 55MPH. I'M AFRAID IT WILL HAPPEN THERE AND I'LL BE REAR-ENDED BY SOME TAIL-GATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482093October 24, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 FORD ESCAPE. THE CONTACT STATED THAT WHILE TRYING TO ENTERING THE VEHICLE, THE FRONT DRIVER'S SIDE DOOR FAILED. THE DOOR COULD ONLY BE OPENED FROM THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC OR A DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482124October 24, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INTERMITTENTLY. THE DEALER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE HER VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 108,500 AND THE CURRENT MILEAGE WAS 108,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482158October 24, 2012
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS GOING APPROXIMATELY 60 TO 65 MPH ON THE FREEWAY AND I STEPPED ON THE GAS TO ACCELERATE PAST ANOTHER VEHICLE WHEN I VERY SUDDENLY LOST ALL ACCELERATION. I HAD TO GLIDE ACROSS 3 LANES OF HEAVY TRAFFIC TO TRY TO GET OFF THE ROAD. THE CAR IDLED A LITTLE ROUGH, I TURNED IT OFF AND WHEN I STARTED IT AGAIN IT RAN FINE AND THE ACCELERATOR WORKED AGAIN. I TOOK IT TO THE DEALER AND THEY REPLACED THE THROTTLE BODY. THIS WAS AN EXTREMELY DANGEROUS EVENT AND SHOULD DEFINITELY BE LOOKED INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481526October 23, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR RECALL REPAIRS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V353000 (VEHICLE SPEED CONTROL: CABLES). THE REMEDY PART WAS UNAVAILABLE AT THE TIME AND AS AN INTERIM REMEDY THE SPEED CONTROL CABLE WAS DISCONNECTED AND RECONNECTED WHEN THE RECALL PART BECAME AVAILABLE. HOWEVER, THE CRUISE CONTROL FAILED TO OPERATE AFTER THE REMEDY REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INFORMED THEY WERE NOT LIABLE AND THE REPAIR WOULD BE AT THE OWNER'S EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 166,310.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481569October 23, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY FROM 5 TO 50 MPH AND THEN COMING TO STOP, THE VEHICLE WOULD SURGE FORWARD. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. AFTER DIAGNOSIS THEY ADVISED HER THAT THE VEHICLE WAS COVERED UNDER THE NHTSA CAMAPIGN ID NUMBER 04V574000 (VEHICLE SPEED CONTROL:CABLES). THE VEHICLE WAS REPAIRED UNDER THE RECALL. APPROXIMATELY 2 WEEKS LATER THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER HAS NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 121,120. THE CURRENT MILEAGE WAS APPROXIMATELY 146,298.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481970October 23, 2012
POWER TRAIN, ENGINE, SUSPENSION
IN FEBRUARY 2012 (MILEAGE APPROX 32900), I EXPERIENCED JERKING UPON ACCELERATING AS MY 2009 FORD ESCAPE WAS CHANGING GEARS. THE DEALER ASSESSED IT AS A COMPUTER MALFUNCTION AND REPROGRAMMED THE COMPUTER. MY WIFE AND I HAVE HAD INTERMITTENT PROBLEMS WITH JERKING UPON ACCELERATING SINCE. THEN, ON 10/20/2012 (MILEAGE APPROX 38000), THE VEHICLE STALLED WHEN MY WIFE WAS ACCELERATING TO ENTER TRAFFIC ON THE INTERSTATE HIGHWAY. THANKFULLY, SHE WAS ABLE TO GET OUT OF TRAFFIC WITHOUT GETTING HIT, AND SHE AND OUR 18 MONTH OLD ARE OK. THE DEALERSHIP IS REPLACING THE THROTTLE BODY. NOT ONLY WAS ACCELERATION A PROBLEM, THE SEALS ON THE FRONT AXLE BROKE AND SPILLED AXLE FLUID ON THE DRIVERS SIDE, SO THE DEALER IS REFILLING THE AXLE FLUID AND REPLACING THE SEALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481992October 23, 2012
ENGINE
TL* THE CONTACT OWNS 2006 FORD ESCAPE HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE VEHICLE CONTINUOUSLY STALLED WITHIN FIVE MILES OF TRAVEL. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482014October 23, 2012
SERVICE BRAKES, STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE BEGAN THROTTLING WHILE DRIVING ON THE FREEWAY. ENGINE LIGHT CAME ON. AS I PULLED OVER, VEHICLE SLOWED DOWN JUMPING FORWARD. APPLIED BRAKES AND STILL KEPT JUMPING FORWARD. SWITCHED GEAR TO PARK AND CAR STALLED. TURNED ON AFTER A FEW TRIES. CONTINUES TO JUMP FORWARD AND SHAKE. AFTER A FEW MINUTES PROBLEM WENT AWAY AND VEHICLE DROVE NORMAL. THREE WEEKS LATER SAME OCCURRENCE. THIS WEEK ANOTHER OCCURRENCE OF THE PROBLEM. CONTACTED SUNRISE FORD DEALER IN NORTH HOLLYWOOD ,CA AND WAS TOLD I NEED TO PAY $150.00 DIAGNOSTIC FEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481343October 22, 2012
POWER TRAIN
WHILE DRIVING WRENCH LIGHT CAME ON & WITH A SUDDEN JERK FORD ESCAPE'S GAS PEDAL STOPPED ACCELERATION. I PULLED CAR ON THE SIDE. ENGINE WAS STILL RUNNING BUT GAS PEDAL WAS NOT RESPONSIVE. WE WERE WAITING FOR POLICE & TOW TRUCK WITH THE HAZARDS LIGHT ON & SOMEONE HIT THE CAR FROM BEHIND & BROKE SUSPENSION ETC. I WENT TO FORD DEALERSHIP & THEY WERE NOT AT ALL CONCERNED. THEN I WENT TO ANOTHER DEALERSHIP & THEY SAID THERE COMPUTER FOUND THROTTLE PROBLEM & THEY CHANGED IT. VERY DANGEROUS CAR STOPS ON A HIGHWAY. I READ MULTIPLE COMPLAINTS REGARDING THIS MATTER. PLEASE LOOK IN TO THE MATTER TO SAVE LIVES. IT COULD BE A TRACTOR TRAILER COMING AT FAST SPEED. THANK GOD WE ARE SAVED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10481359October 22, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT SHE RECEIVED RECALL NHTSA CAMPAIGN ID NUMBER: 12V353000 (VEHICLE SPEED CONTROL:CABLES). THE CONTACT STATED SHE TOOK THE VEHICLE TO THE DEALER FOR REPAIR IN AUGUST OF 2012 AND WAS TOLD THAT SHE WOULD HAVE TO WAIT UNTIL THE PARTS WERE AVAILABLE TO GET THE VEHICLE REPAIRED. THE CONTACT STATED THAT SHE CALLED BACK IN OCTOBER AND WAS TOLD THAT THE PARTS WERE STILL UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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