Ford Escape Complaints

29,499 consumer complaints on file.

#10511329May 9, 2013
VEHICLE SPEED CONTROL
MY GAS PEDDLE STICKS, IT IS HAPPENING MORE AND MORE. I ALMOST GOT REAR ENDED BY ANOTHER VEHICLE THE OTHER DAY, IT IS STICKING ON A DAILY BASIS NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511178May 8, 2013
STEERING
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE CONTACT WAS ABLE TO RESTART VEHICLE TO RESUME PROPER STEERING CAPABILITIES. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSIS HOWEVER, THE DIAGNOSIS HAD NOT BEEN PROVIDED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511204May 8, 2013
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
2010 FORD ESCAPE XLT CONTINUES TO HAVE INTERMITTENT OCCURRENCES OF "STALLING IN MOTION" WITH NO WARNING. WE HAVE BEEN LUCKY SO FAR THAT THE VEHICLE WILL COAST TO SHOULDER OR A PARKING LOT. IF WE DRIVE ON INTERSTATE WE ONLY TRAVEL IN THE RIGHT LANE IN CASE WE HAVE TO COAST OFF. VEHICLE THEN IDLES ROUGHLY AT ABOUT 800 RPM. VEHICLE HAS TO BE PUT IN PARK AND SHUT-OFF. THEN RESTART SO FAR MAKES VEHICLE GO AGAIN SOMETIMES. VEHICLE MAY HAVE TO BE RESTARTED MULTIPLE TIMES TO GET MOVING AGAIN. HOWEVER, THIS IS GETTING MORE COMMONPLACE AND WE WILL NOT ALLOW OUR YOUNG INEXPERIENCED DRIVERS TO OPERATE THE VEHICLE DUE TO THE EXTREME SAFETY RISKS ASSOCIATED WITH OPERATING THE VEHICLE. THIS IS PLACING A HUGE BURDEN ON OUR FAMILY AS WE CANNOT AFFORD TO HAVE THE VEHICLE REPAIRED AT FORD DEALER DUE TO THE HIGH EXPENSE INVOLVED. VEHICLE HAS CHECK ENGINE LIGHT WITH P2111 CODE ON SEVERAL OCCASIONS WHICH SPECIFICALLY ISOLATES THE THROTTLE BODY MALFUNCTION. THIS SITUATION NEEDS TO BE REMEDIED BY FORD BEFORE A DEATH OCCURS AS IT WILL OCCUR SOON ESPECIALLY ON INTERSTATES OR HIGHWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511202May 8, 2013
ENGINE
DRIVING ON THE HIGHWAY, ENGINE DECELERATED, RED TRIANGLE WARNING LIGHT APPEARED ON DASH, WITH DIRECTION TO GET OFF OF THE ROAD. I DID SO, TURNED OFF ENGINE AND WAITED A FEW MINUTES. ENGINE THEN RESTARTED WITHOUT WARNING LIGHT COMING ON. BETWEEN THAT EVENT AND ARRIVING HOME (APPROXIMATELY 10 MILES), THIS OCCURRED 5 MORE TIMES. THIS HAD NEVER HAPPENED BEFORE. RESEARCHING THIS ONLINE, THERE APPEAR TO BE HUNDREDS IF NOT THOUSANDS OF PEOPLE WITH THE SAME EXPERIENCE. THIS NEEDS TO BE INVESTIGATED AND FORD NEEDS TO TAKE RESPONSIBILITY FOR RESOLVING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511053May 8, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WAS DRIVING AT SPEED OF 65 ON HWY ON 5/3/2013 WHEN VEHICLE LOST ALL POWER, WRENCH LIGHT ILLUMINATED AND VEHICLE CAME ALMOST TO COMPLETE STOP ALTHOUGH I HAD THE ACCELERATOR COMPLETELY DEPRESSED. COULD ONLY DRIVE ABOUT 1 MILE PER HOUR. PULLED TO SIDE OF ROAD AND TRIED TO DRIVE TO REPAIR SHOP BUT COULD NOT SAFELY DRIVE SO STOPPED AND CALLED ROAD SIDE ASSISTANCE. THEY SUGGESTED I CALL FORD MOTOR COMPANY AND WHEN I CONTACTED THEM THEY INSTRUCTED ME TO TURN OFF ENGINE AND RESTART WHICH I DID, WRENCH LIGHT WENT OUT AND WAS THEN ABLE TO PROCEED HOME. TOOK VEHICLE TO FORD MOTOR REPAIR SHOP AND THEY COULD NOT FIND ANYTHING WRONG WITH VEHICLE AND THEY DID NOT TELL ME THERE HAVE BEEN ANY PROBLEMS WITH MAKE/MODEL. TALKED TO ANOTHER REPAIR SHOP AND LEARNED ACCORDING TO A TECHNICAL BULLETIN THERE HAVE BEEN PROBLEMS WITH THROTTLE BODY OF 2010 FORD ESCAPES MANUFACTURED FROM JUNE 2009 TO OCTOBER 2009. THIS PROBLEM PART WAS SUBSEQUENTLY FIXED ON MODELS MANUFACTURED AFTER THAT TIME. MINE WAS MANUFACTURED IN SEPTEMBER 2009. THIS NEEDS TO BE FIXED ON ALL VEHICLES IN THE IDENTIFIED MANUFACTURED DATES SINCE IT HAS OBVIOUSLY BEEN IDENTIFIED BY THE FORD COMPANY AND FORD REPAIR SHOPS SHOULD ADVISE OWNERS OF THE PROBLEM. I HAVE NO OTHER MEANS OF TRANSPORTATION AND LIVE IN THE MEMPHIS AREA WHERE THERE IS HEAVY INTERSTATE TRAFFIC I CAN NOT SAFELY DRIVE THIS CAR IN MULTIPLE LANE TRAFFIC SINCE IT MAY SUDDENLY LOSE POWER TO 1-2 MPH IN THE MIDDLE OF 70 MPH TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511060May 8, 2013
POWER TRAIN
WHILE SLOWING DOWN TO MAKE A TURN OR COME TO A STOP, VEHICLES TRANSMISSION JERKS VIOLENTLY. AFTER STARTING THE VEHICLE AND PUTTING IT IN GEAR, THE VEHICLE JERKS AND SLAMS INTO GEAR. WHILE ON THE HIGHWAY AND TRYING TO SPEED UP AFTER GOING THROUGH TOLLS, VEHICLES RPM'S JUMP WILDLY, STRAINS ENGINE BECAUSE VEHICLE WILL NOT GO INTO GEAR. CAUSING YOU TO HAVE TO SLOW DOWN AND NEARLY CAUSE AN ACCIDENT WITH VEHICLES BEHIND YOU. FORD TOLD ME (MAY 8, 2013) IT IS A LEAKING SEAL ON THE TRANSMISSION, BUT THE PART IS ON BACK-ORDER UNTIL THE MIDDLE OF JULY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510895May 7, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING TO WORK GOING ABOUT 40MPH WHEN MY ESCAPE LOST POWER TO THE THROTTLE. I HAD TO PULL OVER AND SHUT IT OFF. I WAITED A FEW MINUTES TO START IT AGAIN. IT STARTED AND DROVE WITH NO PROBLEM FOR A FEW MINUTES AND THEN THE SAME THING HAPPENED AGAIN. AFTER LOOKING FOR SIMILIAR PROBLEMS ONLINE I FOUND THAT IT IS THE THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510892May 7, 2013
ENGINE, VEHICLE SPEED CONTROL, SERVICE BRAKES
WHILE STOPPED AT A STOPLIGHT, WITH THE CAR IN DRIVE AND MY FOOT ON THE BRAKE THE ENGINE REVS UP AND THE CAR LURCHES FORWARD AND CRASHES INTO THE CAR IN FRONT OF ME. THIS HAPPENED LAST WEEK AT A DRIVE THRU AND I WAS FORTUNATE THAT NO ONE WAS IN FRONT OF ME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10510930May 7, 2013
VEHICLE SPEED CONTROL
TRAVELING ON ROAD. PRESS ON GAS PEDAL NOTHING HAPPENS. GAS PEDAL WILL NOT GO DOWN. NO RESPONSE FROM PEDAL .NO WARNING LIGHTS COME ON. CAR LOSES SPEED.CAR WILL NOT ACCELERATE. TAKEN TO FORD DEALER. REPLACED THROTTLE CABLE AND GASKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510967May 7, 2013
ENGINE, ELECTRICAL SYSTEM
STARTING AROUND 6,500MI, ESCAPE WOULD NOT START WITHOUT A JUMP START. AFTER SEVERAL DAYS OF CALLING TOW TRUCKS FOR THESE JUMPS, TOOK IT INTO FORD DEALERSHIP. THEY SWAPPED BATTERY AND SAID THAT'S ALL IT NEEDED. AFTER A WEEK, ESCAPE ENGINE CUT OUT AT WHILE STOPPED AT RED SIGNAL LIGHT. ENGINE WARNING LIGHTS FOR OIL AND BATTERY CAME ON, AND NOTHING ELSE. PUSHED CAR TO SIDE OF ROAD AND AFTER WAITING FOR TOW FOR 20 MINUTES, I TRIED TO START ENGINE AGAIN AND EVERYTHING CAME BACK ON AS IF NOTHING HAD HAPPENED. AFTER TWO DAYS OF "ALL SYSTEMS NORMAL," I WENT TO START THE ENGINE AND IT BEGAN TO SHAKE VIOLENTLY AND A "ENGINE MALFUNCTION-SERVICE IMMEDIATELY" WARNING CAME UP ON THE DASH. I TRIED TO PULL CAR OUT OF PARKING SPOT AND IT HAD ALMOST NO POWER. BARELY PUTTED ALONG DESPITE MY REALLY GIVING IT THE GAS. PARKED AND HAD IT BROUGHT TO FORD DEALERSHIP AGAIN. ON ARRIVAL THEY PULLED A CODE P0106 OFF READER. IT'S BEEN THERE FOR 10 DAYS AND THEY SAY THEY CAN NOT REPRODUCE ISSUE, AND HAVE MADE NO REPAIRS. STILL WAITING FOR NEWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510984May 7, 2013
POWER TRAIN
I HAVE A 2011 FORD ESCAPE AND WAS TRAVELING DOWN THE ROAD WHEN THE CAR QUIT MOVING FORWARD ON ITS ENGINE POWER. I HAD TO PULL OFF THE ROAD AND RE-START MY VEHICLE TO MAKE IT RUN CORRECTLY. I TOOK IT TO THE LOCAL FORD DEALERSHIP AND FOUND OUT THAT THE THROTTLE BODY WAS DEFECTIVE. THIS SEEMS TO BE AN ISSUE WITH SOME FORD VEHICLES ( ACCORDING TO THE SERVICE MGR IT IS MORE OF AN ISSUE WITH THE FUSION BUT THEY ARE SEEING IT WITH THE ESCAPE ALSO). OF COURSE I'M OUT OF WARRANTY BY 10,000 MILES AND THE REPAIR IS 750.00. I FEEL LIKE FORD IS SIDE STEPPING THIS AND I CONSIDER THIS A SERIOUS SAFETY ISSUE. IF MINE WAS NOT THE NORM I COULD UNDERSTAND BUT THE FACT THAT EVEN THE PART IS HARD TO GET AND FORD IS THE ONLY MANUFACTURER OF IT IS VERY FRUSTRATING. NEEDLESS TO SAY--I'M GOING BACK TO GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511008May 7, 2013
POWER TRAIN, ENGINE
WHILE DRIVING ON A BUSY ROAD MY CAR LOST POWER AND WOULD NOT ACCELERATE. IT BEGAN SHAKING AND THE WRENCH SYMBOL CAME ON. I WAS ABLE TO DRIFT OVER TO THE CENTER LANE AND TURN MY CAR OFF. IT RESTARTED AND DROVE DECENT. I WENT TO A LOCAL MECHANIC WHO SAID CLEANING THE THROTTLE BODY MAY HELP. I PICKED IT UP TODAY AND IT STILL ISN'T SHIFTING PROPERLY. I WILL GO TO A FORD DEALERSHIP TOMORROW. I ALSO HAD THE SAME ISSUES WITH THROTTLE BODY/CAR STALLING IN AUGUST 2012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510749May 6, 2013
VEHICLE SPEED CONTROL
WHILE GOING ABOUT 65 TO 70 MPH ON AN INTERSTATE HIGHWAY, I SUDDENLY STARTED TO LOSE SPEED AND WAS UNABLE TO ACCELERATE USING GAS PEDAL. I PULLED OVER TO THE BERM AND STOPPED THE CAR, BUT LEFT ENGINE RUNNING. I THEN TRIED TO SLOWLY ACCELERATE ON THE BERM, BUT CAR STARTED "BUCKING". WE WERE ON A TRIP AND NOT PARTICULARLY CLOSE TO HOME, SO WE HAD THE CAR TOWED TO A FORD DEALERSHIP. THEY "PULLED THE CODES" AND COULD FIND NOTHING WRONG. THEY THEN TEST DROVE IT AND SAID IT SEEMED OK. WE HAD NO PROBLEM AFTER THAT UNTIL 4/29/13. MY WIFE HAD THE SAME PROBLEM ON WAY TO WORK, PULLED OVER, AND TURNED THE CAR OFF. SHE THEN RESTARTED IT AND HAD NO PROBLEM. IT HAPPENED TO HER AGAIN YESTERDAY (5/5/13). FRANKLY, ALL 3 INCIDENTS PUT US IN A DANGEROUS PREDICAMENT AND WE WERE LUCKY NOT TO HAVE HAD A MORE SERIOUS INCIDENT. WE ARE NOW AFRAID TO DRIVE THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510804May 6, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE WRENCH WARNING ICON ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER FIVE MINUTES AND OPERATED AS DESIGNED. THE FAILURE RECURRED SIX HOURS LATER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000. UPDATED 6/14/13 *CN UPDATED 07/19/2013*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510828May 6, 2013
VEHICLE SPEED CONTROL
STOPPED AT LIGHT, WENT TO ACCECLERATE TO GO ON GREEN LIGHT AND HAD NO ACCELERATION. TURNED VEHICLE OFF AND IT RESTARTED, WENT IMMEDIATELY TO FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510686May 5, 2013
ENGINE
ENGINE LOST POWER AND WENT INTO LIMP HOME MODE. PULLED OFF HIGHWAY TURNED OFF ENGINE AND RESTARTED SEEMED NORMAL BUT REPEATED AFTER A FEW MOMENTS. NO TROUBLE CODE OR IDIOT LIGHT IS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510596May 4, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
I WAS ACCELERATING UP THE ON-RAMP TO THE BAY BRIDGE FROM SAN FRANCISCO LATE THIS AFTERNOON. THE CAR WAS RESPONDING TO MY FOOT ON THE PEDAL AS THE ENGINE REVVED AND I GAINED SPEED, THEN SUDDENLY IT STOPPED RESPONDING AND SLOWED TO A CHUG WITH MY FOOT STILL ON THE PEDAL. THE WRENCH LIGHT ILLUMINATED AS I PRACTICALLY CAME TO A STOP WITH SPEEDING TRAFFIC SLAMMING ON BRAKES BEHIND ME. I PUT ON HAZARDS, STOPPED CAR, TURNED OFF ENGINE, RESTARTED CAR AND THE WRENCH LIGHT WAS OFF BUT THE ENGINE LIGHT REMAINED ON FOR THE ENTIRE TIME AFTERWARDS. WHEN I WOULD ACCELERATE IN DRIVE, IT WOULD LIMP AT ABOUT 4 MPH. I COULD NOT GO ANY FASTER. I WAS ABLE TO GET OVER TO THE SLOW LANE AND TRIED TO KEEP GOING. THE CALTRANS SERVICE PATROL TRUCK PULLED UP BEHIND ME AND ESCORTED ME OVER TO THE LEFT LANE WHERE I PROCEEDED SLOWLY TO THE NEXT EXIT. I EVENTUALLY WAS TOWED TO THE FORD DEALER (WHERE I BOUGHT THE CAR) AND HAD TO LEAVE IT OVER THE WEEKEND. THEY CHARGE A FEE FOR DIAGNOSIS, BUT CAN'T DO IT UNTIL MONDAY, SO I DON'T KNOW WHAT THEY'LL FIND. FROM WHAT I'VE READ, OTHER PEOPLE DESCRIBE VERY SIMILAR SYMPTOMS. THIS WAS AN EXTREMELY DANGEROUS SITUATION IN THE MIDDLE OF FRIDAY RUSH HOUR TRAFFIC. I WAS LUCKY NO ONE WAS HURT. SINCE WE BOUGHT THE CAR NEW, THE ACCELERATION SOUND HAS ALWAYS BEEN LOUD, AND SOMETIMES PASSING GEAR SOUNDS LIKE IT'S OVER-SHOOTING. AFTER I STOP ACCELERATING, IT STILL KEEPS REVVING. HOWEVER, THIS IS THE FIRST TIME IT HAS STALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510469May 3, 2013
VISIBILITY:GLASS, SIDE/REAR
TODAY THE REAR WINDOW OF MY SUV SHATTERED COMPLETELY. NOTHING HAPPENED TO IT TO MAKE IT SHATTER, NO VANDALISM OR ROCKS HIT IT. IT WAS PARKED AND NOT BEING DRIVEN. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE. IT HAPPENED SEVERAL YEARS AGO IN A SIMILAR SITUATION. IT WAS ALSO PARKED AND IT SHATTERED ON ITS OWN. THE FIRST TIME IT WAS A WARMER SUNNY DAY. TODAY WAS A COLDER TEMPS. I STARTED TO READ ONLINE THAT MANY OWNERS ARE HAVING AN ISSUE WITH THIS. SOME WERE DRIVING AND HAD CHILDREN AND PETS IN THE CAR. LUCKILY I WAS NOT IN THE VEHICLE BOTH TIMES BUT I DON'T WANT TO WAIT UNTIL I AM DRIVING AND THE GLASS SHATTERS AND EXPLODES EVERYWHERE LIKE IT DID WHILE IT WAS PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510477May 3, 2013
POWER TRAIN
I HAVE TAKEN THIS 2010 FORD ESCAPE TO GENE MESSER FORD TO HAVE IT CHECKED AND THEY SAY THEY CANNOT FIND ANYTHING WRONG. I AM AGAIN TAKING IT FRIDAY MAY 3, 2013 FOR IT TO BE CHECKED AGAIN. I WILL BE DRIVING AT 60MPH AND IT JERKS THEN THE RPM WILL DROPPED AND THEN THE CAR WILL DIE LEAVING ME STALLED IN TRAFFIC. IT WILL TRY TO START BUT TAKES A BIT AND ABOUT A MINUTE IT WILL START UP AND CONTINUE ON. IT HAS HAPPENED TWICE THIS WEEK. THE ONLY LIGHT THAT COMES ON IS THE WRENCH. GENE MESSER SAYS THEY CANNOT DO ANYTHING WITHOUT A CODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510478May 3, 2013
ENGINE, ELECTRICAL SYSTEM
VEHICLE DROPPED TO IDLE DURING MILD ACCELERATION. PULLED THE CODES AND RECIEVED P2111 CODE FOR THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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