Ford Escape Complaints

29,499 consumer complaints on file.

#10520509June 18, 2013
POWER TRAIN
TRAVELING ALONG INTERSTATE HIGHWAY AT 60 MPH IN THE CENTER LANE IN RUSH HOUR TRAFFIC. NOTICE SUDDEN DROP IN POWER AND VEHICLE STARTS COASTING! PRESSING ACCELERATOR ACCOMPLISHES NOTHING. "MONKEY ICON" ICON APPEARS ON DASHBOARD. FORTUNATELY, NO ONE WAS RIDING MY BUMPER AND I WAS ABLE TO MOVE OVER INTO THE RIGHT LANE AND COAST TO THE NEXT EXIT. ENGINE CONTINUED TO RUN AS NORMAL, THE TRANSMISSION JUST STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520522June 18, 2013
POWER TRAIN
I'M DRIVING NORMALLY, AT A CONSTANT SPEED (40), AND ALL OF A SUDDEN, WRENCH LIGHT COMES ON, RPMS DO WEIRD THINGS, GAS PEDAL DOESN'T DO ANYTHING, PUTTING IT IN NEUTRAL IN A DRIFT DOWNSPEED DOES NOTHING, PARK DOES NOTHING. PUTTING IT IN PARK AND SHUTTING THE ENGINE, AND STARTING AGAIN MAKES THE LIGHT GO AWAY AND RUN FINE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520541June 18, 2013
ENGINE, POWER TRAIN
EXPERIENCED REPEATED STALLING OF ENGINE WHILE GOING 40+ MILES PER HOUR. ENGINE WOULD RUN FOR APPROX. ONE BLOCK THEN STALL. VEHICLE WENT TO LIMP MODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520585June 18, 2013
ENGINE
VEHICLE STALLED AND HESITATED, CHECK ENGINE LIGHT AND WRENCH LIGHT ILLUMINATED AND VEHICLE WENT INTO LIMP MODE. PULLED OVER AND TURNED OFF VEHICLE WHEN RESTARTED LIGHTS WERE NO LONGER ILLUMINATED, DROVE ABOUT A HALF MILE AND IT HAPPENED AGAIN, REPEATED PULLING OVER AND RESTARTING THE VEHICLE, DROVE ANOTHER 12 MILES AND IT OCCURRED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520586June 18, 2013
ENGINE, VEHICLE SPEED CONTROL
MY VEHICLE LOSES ALL POWER WHILE PRESSING THE ACCELERATOR. I HAD IT DIAGNOSED WITH PROBLEM CODE P2111. A VERY DANGEROUS SITUATION TO BE PUT IN WHILE OPERATING A VEHICLE. THE ONLY WAY TO SOLVE THE PROBLEM IS TO STOP THE ENGINE, THEN RESTART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520053June 17, 2013
ENGINE
IN APRIL, WHILE PROCEEDING THROUGH AN INTERSECTION, THE VEHICLE LOST ALL POWER AND STALLED OUT IN THE MIDDLE OF THE ROAD. I WAS ABLE TO QUICKLY RESTART THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED AND ENGAGED INTO DRIVE, IT SEEMED TO GET A SURGE OF POWER, ACCELERATING AT A FASTER SPEED THAN NORMAL. ON 6/16/2013, I WAS DRIVING MY VEHICLE TO THE STORE. DURING THE TRIP, IT FELT LIKE THE VEHICLE WAS LAGGING, AS IF I WAS DRIVING WITH THE PARKING BRAKE ON. I VERIFIED THAT THE PARKING BRAKE WAS NOT ON, AND THE VEHICLE WAS IN DRIVE (NOT THE "S'" MANUAL SHIFT POSITION). ON THE WAY HOME (APPROXIMATELY 45 MINUTES LATER), WHILE PULLING AWAY FROM A STOP SIGN, THE ENGINE LOST ALL POWER, STALLING THE VEHICLE. I WAS GOING DOWNHILL, SO I WAS ABLE TO NAVIGATE TO THE SIDE OF THE ROAD. THE VEHICLE WAS DIFFICULT TO START. THE VEHICLE USUALLY STARTS IMMEDIATELY WITH THE PUSH BUTTON START, BUT THIS TIME IT DID NOT, I HAD TO HOLD THE PUSH BUTTON DOWN FOR APPROXIMATELY 5 TO 7 SECONDS BEFORE THE VEHICLE STARTED. WHILE DRIVING HOME AFTER THIS, IT AGAIN FELT LIKE THE VEHICLE WAS LAGGING, OR AS IF THE BRAKE WAS ON WHILE I WAS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520068June 17, 2013
STRUCTURE:BODY
INSIDE REAR HATCH HANDLE CAME OFF WHEN PULLING THE HATCH DOWN TO CLOSE. TOOK TO DEALER AND THEY FOUND A SCREW INSIDE THE HATCH PANEL HAD CAME OUT. REPLACED WITH NEW SCREW THEN SNAPPED HANDLE BACK IN PLACE. THIS HANDLE IS WEAK AND POORLY DESIGNED. ESPECIALLY SINCE IT IS JUST SNAPS ON. THE STRESS THE HANDLE AND PANEL MUST TAKE AS TO PULL THE WEIGHT OF THE HEAVY HATCH DOWN BEFORE YOU CAN PLACE YOUR HAND ON THE OUTSIDE OF THE HATCH TO CLOSE NEEDS TO BE REDESIGNED IN THE NEWER MODELS. I AM NOW NOT SO RELAXED WHEN CLOSING THE HATCH ON MY OWN CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520081June 17, 2013
VEHICLE SPEED CONTROL
I WAS DRIVING ON A RESIDENTIAL STREET AT 30MPH, WHEN I LOST SPEED CONTROL. THE CAR LUNGED FORWARD AND WHILE IT WAS STILL ON(THE ENGINE), I COULD NOT ACCELERATE. I COASTED INTO A GAS STATION AND PUT THE CAR IN PARK. THE ENGINE WAS AT A VERY LOW IDLE AND IT SOUNDED AS IF IT WERE GOING TO CUT OFF. I ALSO GOT THE CHECK ENGINE LIGHT ON THE LEFT SIDE OF THE DASH. A GUY LOOKED UNDER THE HOOD, THERE WAS NO SMOKE, NOTHING LEAKING, OR ANYTHING. HE TURNED THE CAR OFF, THEN BACK ON AND THE LIGHT WAS GONE AND I COULD DRIVE IT AGAIN. I WAS GOING TO TAKE IT OUT TO WESTWAY FORD AND IT DID IT AGAIN BEFORE I GOT THERE. THEY TOLD ME THEY COULD NOT LOOK AT THE CODE BECAUSE WHEN I TURNED THE CAR OFF I RESET IT. THEY DID INFORM ME HOWEVER THAT IT WAS MOST LIKELY THE THROTTLE BODY AND AMONG OTHER THINGS THAT THEY RECOMMENDED IT WOULD COST ME $1286.00 TO FIX. DO NOT HAVE THAT KIND OF MONEY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520091June 17, 2013
ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING TO WORK ON RT. 80 IN NJ AT ABOUT 70 MPH IN THE FAST LANE WHEN ALL OF A SUDDEN THERE WAS NO POWER. I WOULD HIT THE GAS AND NOTHING. FORTUNATELY, MY STEERING AND BRAKING WAS NOT AFFECTED AND I WAS ABLE TO COAST TO THE SHOULDER AND TURN THE TRUCK OFF. BEFORE THAT, I NOTICED THE WRENCH LIGHT WAS LIT ON THE DASHBOARD. I SAT FOR A MINUTE WHILE I LOOKED IN MY OWNER'S MANUAL TO SEE WHAT THE WRENCH LIGHT WAS FOR AND IT SAID THROTTLE. I TURNED IT BACK ON AND AFTER A BRIEF HESITATION, IT TURNED OVER. I PULSED THE GAS TO MAKE SURE IT WAS WORKING, THEN SLOWLY MERGED BACK ONTO THE HIGHWAY. I CALLED MY DEALERSHIP TO TELL THEM WHAT HAPPENED AND THEY WERE VERY NICE AND ASKED ME TO BRING IT IN ASAP. SINCE I WAS ALMOST AT WORK, I SAID I'D CALL HIM BACK AND WENT TO THE FORD DEALERSHIP NEAR MY OFFICE. THERE I WAS TOLD THIS WAS A "KNOWN ISSUE" AND EVEN IF IT WAS WHAT HE "THOUGHT" IT WAS, HE WAS NASTY AND SAID "THERE AREN'T ANY PARTS AVAILABLE ANYWAY..." I ASKED HIM IF THE TRUCK WAS SAFE TO DRIVE AND HE HESITATED AND SAID "YEAH...IT SHOULD BE AND THAT IT IS A "SPORADIC" ISSUE." I LEFT THAT DEALERSHIP AND DROVE TO MY OFFICE. I CALLED MY LOCAL DEALERSHIP BACK AND TOLD THEM THIS. THEY SAID TO BRING IT IN THE NEXT DAY (SATURDAY) AND THEY WOULD TAKE CARE OF ME. THIS DEALERSHIP (MAGARINO IN SUSSEX, NJ) IS AMAZING! THEY ARE HELPFUL, TRULY CARE ABOUT THEIR CUSTOMERS AND MADE SURE THAT MY TRUCK WAS SAFE BEFORE I LEFT. EVEN THOUGH I DIDN'T HAVE AN APPOINTMENT, THEY STILL MADE THE TIME TO GET ME IN! THEY DID HAVE THE PART IN STOCK, RAN ALL THE NECESSARY TESTS, REPLACED THE PART AND REPROGRAMMED THE COMPUTER SO THAT EVERYTHING WOULD BE OK. $400 LATER (PART NOT UNDER WARRANTY), I WAS HEADING HOME. I HOPE THIS HELPS THE POSSIBLE RECALL INVESTIGATION SO THAT NO ONE ELSE HAS TO GO THROUGH THE TERRIFYING AND HOPELESS FEELING THAT I HAD THIS PAST FRIDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520100June 17, 2013
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 2006 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE HOOD UN-LATCHED UNEXPECTEDLY WHILE DRIVING 60 MPH AND FRACTURED THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THERE WERE NO INJURIES. THE FAILURE AND CURRENT MILEAGE WAS 151,000. RVK UPDATED 7/15/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520098June 17, 2013
SUSPENSION
I WAS DRIVING DOWN THE ROAD WHEN I STARTED HEARING A LOUD BANGING NOISE COMING FROM THE BACK OF MY ESCAPE. I PULLED OVER TO THE SIDE OF THE ROAD TO INSPECT WHAT COULD BE BANGING AROUND, DIDN'T SEE ANYTHING. DROVE THE ESCAPE OVER THE WEEKEND THE NOISE KEPT GETTING LOUDER, STARTED INSPECTING THE WHOLE OUTSIDE OF THE CAR THAT IS WHEN I NOTICED THE WHOLE REAR PASSENGER SIDE WHEEL WELL HAD RUSTED AWAY AND NOTHING WAS SUPPORTING THE SHOCK. VEHICLE LOOKS UNSAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520124June 17, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED WITHOUT WARNING WITH THE ILLUMINATION OF THE MAINTENANCE LIGHT. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THEY STATED THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520161June 17, 2013
FUEL/PROPULSION SYSTEM
WE OWN A 2010 FORD ESCAPE LIMITED, PURCHASED NEW JUNE 2010. THROTTLE CONTROL WENT OUT FIRST TIME IN MAY 2013. CALLED DEALER, THEY SAID JUST WATER IN GAS. SECOND TIME APPROX. 2 WEEKS LATER, HAPPENED AGAIN, TOOK TO DEALER WHERE IT HAS REMAINED FOR ALMOST A MONTH NOW. WE WORK AND WE NEED OUR CAR. THIS NEEDS TO BE ADDRESSED, TOO DANGEROUS TO DRIVE, HAVE BEEN TOLD PART IS BACK-ORDERED OVER 16,000. CONSUMERS NEED RELIEF FROM THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520163June 17, 2013
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PURCHASED MAY 30, 2012....LESS THAN ONE MONTH LATER, I WAS DRIVING ONTO A RAMP AND COULD NOT ACCELERATE. THE CAR JUST STOPPED BUT I COULD STEER SO I WAS ABLE TO PULL IT OVER. A STATE POLICEMAN CAME BY AND I SAID I WAS ON THE PHONE WITH MY MECHANIC. APPARENTLY, THE COMPUTER HAD SHUT DOWN AND THE ISSUE MAY HAVE BEEN THAT THE KEY I WAS USING WAS NOT PROGRAMMED?. I FOLLOWED STEPS TO PROGRAM KEYS AND EVERYTHING WAS FINE FOR MONTHS UNTIL THIS PAST APRIL, 2013. DRIVING ALONG ON A MAIN ROAD, THE CAR DID IT AGAIN. COULD STEER IT BUT COULD NOT REPAIR SAME WAY AS BEFORE. I KNOW COMPUTERS AND SAY THAT WHEN ALL ELSE FAILS, DISCONNECT IT. SO WE DISCONNECTED BATTERY AND WERE ABLE TO START CAR AND GET HOME BUT THE SAME THING HAPPENED AGAIN WHEN ARRIVING AT MY HOUSE. OF COURSE THE WARRANTY RAN OUT BACK IN FEBRUARY. MY MECHANIC COULD NOT DUPLICATE THE PROBLEM AND THEREFORE DID NOT KNOW WHY IT HAPPENED. I DO REGULAR MAINTENANCE THAT IS REQUIRED AND TAKE CARE OF THE CAR. I ALSO KEEP A LOG. IT HAPPENED TWO MORE TIMES SINCE, YESTERDAY AND TODAY, JUNE 17, 2013. I HAVE SEEN SEVERAL COMPLAINTS ONLINE ABOUT A SIMILAR PROBLEM WITH THE SAME MAKE, MODEL AND YEAR. THERE SHOULD BE A RECALL FOR THIS PROBLEM. THE CAR WAS PURCHASED USED AND WAS TWO YEARS OLD. THE PREVIOUS DRIVER DID NOT HAVE IT FOR VERY LONG BEFORE TURNING IT IN. I ASKED FOR THE CAR FACTS FROM THE DEALERSHIP AND THE CAR WAS BROUGHT IN SEVERAL TIMES WITH NO REPAIRS DONE. NOT EVEN SURE IF THEY WERE THE ACTUAL CAR FACTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520153June 17, 2013
SERVICE BRAKES
THE FRONT BRAKE LINE ON THE PASSENGER SIDE BLEW OUT LEAKING BRAKE FLUID, WAS PULLED IN TO GARAGE. NOW TODAY 6/17/2013 THE DRIVERS SIDE BRAKE LINE BLEW OUT LOSING BRAKES COMPLETELY, BOTH TIMES VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520176June 17, 2013
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
REPEATED STALLING OF VEHICLE WHILE IN THE FLOW OF TRAFFIC AT HIGHWAYS SPEEDS. NO SHOULDER TO PULL OFF ON. CAR HAS TO BE COMPLETELY STOPPED AND RESTARTED TO DRIVE AGAIN. FIRST VISIT TO DEALERSHIP THEY TOLD US THE COST TO REPLACE THE THROTTLE BODY. THE CAR IS LESS THAN 3 YEARS OLD AND BARELY OUT OF WARRANTY. THEY TOLD US WE COULD CONTINUE TO DRIVE THE VEHICLE WHILE THE PART IS ON ORDER. THEY DON'T EXPECT TO HAVE THE PARTS FOR ANOTHER 6 WEEKS! IN THE MEANTIME, THE CAR CONTINUES TO HAVE REPEATED PROBLEMS AND WOULD JUST STOP AND JERK SUDDENLY UPON ACCELERATION AND THE ENGINE WOULD STOP FUNCTIONING. WE HAD THE CAR TOWED TO A DIFFERENT FORD DEALER AND ARE WAITING ON THEM TO COMPLETE A DIAGNOSTIC EVALUATION. SCARED FOR OUR LIVES! SURELY A RECALL WILL REIMBURSE US FOR REPAIRS, TOWING AND RENT CAR. WHAT A NIGHTMARE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520174June 17, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE FAILED TO ACCELERATE UNEXPECTEDLY. THE WRENCH WARNING SYMBOL ILLUMINATED AT THE TIME OF THE MALFUNCTION. THE ENGINE WAS THEN TURNED OFF AND RESTARTED, AS THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 59,600. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520242June 17, 2013
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING ON THE EXPRESSWAY CRG G5 AT 45MPH THE ENGINE STALLED, WITH NO MORE POWER SUPPLIED TO THE CAR AND IT ROLLED TO A FULL STOP. THE ELECTRONIC THROTTLE DID NOT OPERATE TO ACCELERATE OR DRIVE THE CAR ANY MORE. THE VEHICLE HAD TO BE TOWED AWAY. THE CHECK-ENGINE LIGHT AND 'WRENCH' LIGHT ARE ON, THE ASSOCIATED DTC CODE IS P2112. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520236June 17, 2013
FUEL/PROPULSION SYSTEM, ENGINE
THE CAR WAS RUNNING FINE, THEN SUDDENLY THE ENGINE SEEMED TO DIE AND THE GAS PEDAL STOPPED DOING ANYTHING. THE CAR THEN STARTED VIBRATING AND I HAD TO GET OVER TO THE SIDE OF THE ROAD BEFORE IT LOTS ITS VELOCITY. I RESTARTED THE CAR AND IT SEEMED FINE; THEN LATER IN THE DAY THE EXACT SAME THING HAPPENED. AT OTHER MOMENTS, SOMETIMES WHILE STOPPED, IT SEEMED LIKE THE CAR REVVED ITS OWN ENGINE (AS IF I WAS PRESSING THE GAS PEDAL, BUT I WAS NOT.) I COULD HAVE BEEN INJURED OR INJURED SOMEONE IF IT WAS NOT FOR THE FACT THAT THE ROAD WAS NARROW AND I WAS ABLE TO GET OVER TO THE SIDE ON TIME. I HAD IT TOWED TO THE DEALER, WHO TOLD ME THE PROBLEM WAS THE THROTTLE BODY AND THAT THE THROTTLE BODY WAS NOT COVERED UNDER MY EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520272June 17, 2013
STRUCTURE:BODY, SUSPENSION
SON CAME HOME FROM COLLEGE. BANGING NOISE NOTICED WHEN SISTER RIDING WITH HIM COMING FROM RIGHT REAR OF VEHICLE. UPON INSPECTION AT OIL CHANGE GARAGE IT WAS NOTICED THAT RIGHT REAR SHOCK MOUNT HAD COMPLETELY CORRODED AND BROKEN OFF FROM THE WHEEL WELL SHEET METAL. VEHICLE NOT DRIVABLE IN THAT CONDITION AS WHEEL COULD POSSIBLY BREAK OFF OR AT THE LEAST POOR HANDLING OF VEHICLE. ONLINE SEARCH CAME UP WITH SIMILAR COMPLAINTS FOR 2003/2004/2005 ESCAPES. CALLED FORD BUT NO RECALL HAS BEEN ISSUED SO OWNERS OUT OF LUCK FOR VERY EXPENSIVE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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