Ford Escape Complaints

29,499 consumer complaints on file.

#10522268June 28, 2013
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
LEAVING HOME CHECK ENGINE LIGHT AND THROTTLE LIGHTS CAME ON AND THE VEHICLE WAS JERKING AND WOULD ALLOW ME TO GIVE IT ANY GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522269June 28, 2013
POWER TRAIN
WHILE DRIVING AT 40 MPH THE CAR SUDDENLY LOST FORWARD MOTION EVEN THOUGH THE ENGINE WAS STILL RUNNING; PRESSING THE ACCELERATOR HAD NO AFFECT ON THE RPMS; A WRENCH SYMBOL APPEARED IN DASHBOARD. I TURNED THE MOTOR OFF; RESTARTED AND WAS ABLE TO TURN AROUND BUT THE CAR STOPPED AGAIN AS I WAS PULLING INTO AN INTERSECTION FROM A STOPPED POSITION. AFTER THREE MORE TIMES OF STOPPING AND RESTARTING THE CAR, I WAS ABLE TO CONTINUE ON AND DROVE TO THE FORD DEALER ABOUT A MILE FROM THE INCIDENT. I WAS TOLD THE "WRENCH SYMBOL" INDICATED TRANSMISSION TROUBLE. AFTER THEIR DIAGNOSIS I WAS TOLD WE NEEDED A THROTTLE BODY. THE PART IS ON NATIONAL BACKORDER, AND I HAVE NOW BEEN ONE WEEK WITHOUT A CAR. I WAS TOLD THIS HAS BECOME A MAJOR PROBLEM EVERYWHERE AND OVER 9,000 OF THIS PART ARE ON BACKORDER AND ALL ARE NEEDED TO COMPLETE REPAIRS. I WAS ALSO TOLD BY THE PARTS DEPT. THAT FORD EXPECTED TO NEED AN ADDITIONAL 14,000 THROTTLE BODIES TO MEET THE DEMAND OF THE FAILING PART. HE ALSO TOLD ME THAT THE PART HAS BEEN RE-ENGINEERED FROM THE ORIGINAL FACTORY INSTALLED PART BECAUSE OF THESE FAILURES. I HAVE HAD TO RENT A VEHICLE AT MY OWN EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522300June 28, 2013
SUSPENSION, STRUCTURE:BODY
RIGHT REAR WHEEL HOUSING RUSTS COMPLETELY THROUGH ALLOWING THE SHOCK TO DETACH FROM THE VEHICLE. AFTER AN ONLINE SEARCH THIS IS A VERY COMMON INCIDENT. AFTER CONTACTING THE LOCAL FORD DEALER, THERE IS A BACK-ORDER ON THE RIGHT REAR WHEEL HOUSING WITH NO EXPECTED DATE OF DELIVERY. THIS IS THE ONLY WHEEL HOUSING ON THE VEHICLE THAT IS RUSTING OUT AND CAUSING ISSUES. THE ONLY TIME YOU START TO REALIZE THAT THERE IS AN ISSUE IS IF YOU START THE HEAR A "CLUNK" COMING FROM THE CAR, HOWEVER; THERE IS A RUBBERIZED UNDERCOAT THAT PREVENTS YOU FROM SEEING THE DAMAGE UNTIL IT IS TOO LATE OR A KNOWLEDGEABLE MECHANIC WITH THE ISSUE LOOKS SPECIFICALLY AT THE WHEEL HOUSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522299June 28, 2013
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
WHILE DRIVING, IN HUMID WEATHER CONDITIONS THE VEHICLE LOST POWER AND BEGAN LURCHING, SHUDDERING AND JERKING. CENTER, DRIVER SIDE SCREEN (BEHIND STEERING WHEEL) DISPLAYED "ENGINE FAULT - SERVICE NOW". WAS ABLE TO DRIVE ABOUT A MILE BACK HOME IN "LIMP MODE". I SHUT OFF THE ENGINE, WAITED AND THEN RESTARTED AND ALL SEEMED OK. NEXT DAY I WENT TO THE FORD DEALER'S SERVICE AND EXPLAINED THE PROBLEM. THEY COULD NOT PULL ANY CODES AND SAID IT WAS PROBABLY JUST A "FLUKE". ... IT'S HAPPENED AGAIN TWICE MORE THIS WEEK SINCE THEN. IT'S NOT A "FLUKE". FORD ENGINEERS NEED TO GET INVOLVED HERE TO DETERMINE THE CAUSE OF THE PROBLEM, AND COMMUNICATE WITH THE DEALER SERVICE CENTERS, AND ISSUE A TSB FIX OR RECALL. IT'S BECOME A SERIOUS PERFORMANCE AND RELIABILITY CONCERN, AND A VERY SERIOUS SAFETY ISSUE AS WELL. I CAN FIND SIMILAR COMPLAINTS TO MINE ALL OVER THE INTERNET, YET FORD CLAIMS IGNORANCE OF ANY PROBLEMS.???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522310June 28, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
I WAS DRIVING AND CAME TO A STOP SIGN, TURNED LEFT AND PRESSED THE GAS AND MY CAR WOULDN'T GO, ALL LIGHTS AND GAUGES WERE NORMAL BUT THE GAS PEDAL ALL THE WAY TO THE FLOOR WOULDN'T MAKE THE CAR GO SO I COASTED OFF TO THE SHOULDER AND ALMOST MADE IT OUT OF THE ROAD. I TRIED CALLING SEVERAL TOW TRUCK COMPANY'S FOR ROADSIDE ASSISTANCE AND DIDN'T GET AN ANSWER. AFTER ABOUT 20 MINS, I TRIED CRANKING THE CAR. ALL PARTS RAN NORMAL, ALL GAUGES NORMAL, SO I DROVE IT TO WORK AND THEN CALLED THE FORD DEALERSHIP WHERE THEY TOLD ME THAT IS WAS THE THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522311June 28, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WAS DRIVING HOME WED JUNE 12, TURNED A CORNER (GOING APPROX 5-10MPH) AND THE CAR JUST TURNED OFF. PULLED OVER AND WAITED A MINUTE THEN IT STARTED RIGHT UP; DROVE IT HOME (APPROX 3/4 MILE) AND IT JUST "DIED" AGAIN IN MY DRIVEWAY. NEXT MORNING I WAS TAKING IT IN TO THE SHOP TO SEE WHAT THE PROBLEM COULD BE AND AS I DROVE UP THE ENTRANCE, VEHICLE AGAIN JUST DIED! (HAD IT CHECKED, NOTHING FOUND) APPROX 3 WEEKS LATER, JUNE 27, I WAS GOING DOWN THE FREEWAY APPROX 65MPH GETTING READY TO EXIT AND THE CAR COMPLETELY WENT DEAD (FORTUNATELY I COULD PULL OVER SO I DID NOT GET HIT). I STOPPED PUT IT IN PARK, WAITED A MINUTE AND THEN IT STARTED RIGHT UP AGAIN. TOOK IT TO THE FORD DEALER THE FOLLOWING MORNING, JUNE 28, AND WAS TOLD IT NEEDED A NEW ELECTRONIC THROTTLE BODY WHICH IS ON BACK ORDER 3-4 WEEKS! I WAS ALSO ADVISED THAT THE CAR WAS REALLY TOO DANGEROUS TO DRIVE SO THEY RECOMMENDED THAT I TRY NOT TO DRIVE IT TILL THE PART COMES IN!! GOOD IF YOU HAVE 2 VEHICLES!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522319June 28, 2013
POWER TRAIN
VEHICLE LOST PROPULSION AT ABOUT 30-35 MPH AND DRIVER WAS BARELY ABLE TO GET IT OFF MAIN ROAD. A VEHICLE BEHIND IT HAD TO BRAKE TO AVOID REAR-END COLLISION. WAS NOT ABLE TO MOVE FORWARD AND HAD TO BE TOWED. SUBSEQUENTLY VEHICLE FUNCTIONED AGAIN, BUT ABOUT 2 WEEKS LATER THE SAME THING HAPPENED -- CAR WOULD NOT ACCELERATE AND FELT LIKE IT WAS SLIPPING BETWEEN GEARS. SUBSEQUENTLY A FORD DEALER REPAIR DEPARTMENT DETERMINED THAT THE THROTTLE BODY HAD FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522336June 28, 2013
ENGINE, POWER TRAIN
VEHICLE WOULD LOOSE ALL POWER WHILE TRAVELING AT HIGHWAY SPEED. WOULD HAVE TO PULL OVER TURN ENGINE OFF AND BACK ON TO RESET. WRENCH LIGHT WOULD COME ON BUT WOULD RESET AFTER VEHICLE WAS TURNED OFF. TOOK TO SHOP AND NEEDED A NEW THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522022June 27, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS HOWEVER, THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522016June 27, 2013
ENGINE
TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE FAILED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. IN ADDITION, THE INFORMATION SCREEN CENTER ADVISED THAT THE ENGINE NEEDED SERVICE AND THAT THE VEHICLE SURGED AND STALLED SIMULTANEOUSLY. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED; WHICH LOCATED THE FAILURE AT THE MAP SENSOR. THE MAP SENSOR WAS REPLACED SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,558 AND THE CURRENT MILEAGE WAS 5,769.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522032June 27, 2013
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING
6/26/13 - DRIVING IN THE RIGHT LANE ON INTERSTATE 81 IN PENNSYLVANIA AT APPROXIMATELY 65 MILES PER HOUR AND ENGINE COMPLETELY LOST POWER. A LARGE TRUCK WAS BEHIND ME AND I IMMEDIATELY PUT MY FOUR WAY FLASHERS ON. LUCKILY THERE WERE NO VEHICLES IN THE LEFT LANE AND THE TRUCK CHANGED LANES. ADDITIONAL VEHICLES WERE COMING UPON MY VEHICLE QUICKLY SO I PULLED OVER ON THE BERM AT ABOUT 40 MPH AND APPLIED THE BRAKES AND STOPPED. TURNED OFF THE CAR AND RESTARTED AND PROBLEM WENT AWAY AND CONTINUED ON TRIP. PROBLEM HAPPENED AGAIN THE NEXT DAY 6/27/13 DRIVING ON INTERSTATE 81 AT APPROXIMATELY 65 MPH. SAME PROBLEM WHERE ENGINE COMPLETELY LOST POWER. I PUT ON MY FOUR WAY FLASHERS AND APPROACHING TRAFFIC STARTED MOVING TO THE LEFT LANE. PULLED OVER TO THE BERM AND SHUT THE CAR OFF. RESTARTED AND TRIED TO PULL OUT. PROBLEM HAPPENED AGAIN. SHUTOFF AND RESTARTED AND WAS THEN ABLE TO PULL OUT AND FINISH TRIP. THIS IS THE FOURTH TIME IN LESS THAN A MONTH THAT THIS HAS OCCURRED. AFTER THE FIRST TIME I CONTACTED FORD AND ORDERED A NEW THROTTLE BODY. PART IS ON BACK ORDER AND KEEP BEING TOLD NEXT WEEK. FORD MADE ME GIVE THEM A CREDIT CARD TO ORDER THE PART AND HAS CHARGED MY ACCOUNT BUT HAS NOT GIVEN ME THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522053June 27, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE AT APPROXIMATELY 40 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522092June 27, 2013
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND COULD NOT BE RESTATED. THE CHECK ENGINE AND THE POWER TRAIN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE WAS REPORTED TO THE MANUFACTURER AND THEY STATED THAT THE PART WAS ON BACK ORDER. THE FAILURE AND CURRENT MILEAGE WAS 43,000. THE CONSUMER STATED WHILE DRIVING, SHE SUDDENLY FELT THE VEHICLE LOOSE POWER EVEN THOUGH SHE WAS PRESSING ON THE ACCELERATOR. THE WRENCH AND ENGINE LIGHT ILLUMINATED ON THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522099June 27, 2013
POWER TRAIN
MY FORD ESCAPE WITHOUT ANY WARNING SUDDENLY STALLED ON A MAJOR HIGHWAY. I LUCKILY WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD. THE THROTTLE CONTROL/POWER TRAIN FAILURE WARNING LIGHT ON THE INSTRUMENTATION PANEL CAME. I WAS ABLE TO RESTART THE ESCAPE, BUT IT CONTINUES TO STALL REPEATEDLY. THUS I AM NOT ABLE TO DRIVE MY ESCAPE. MY AUTO MECHANIC INDICATED THIS IS A KNOWN FORD ISSUE AND THE REPLACEMENT PART IS ON BACK ORDER DUE TO THE NUMBER OF FORD ESCAPE OWNERS AS EXPERIENCING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522139June 27, 2013
SUSPENSION, STRUCTURE:BODY
RIGHT REAR WHEEL HOUSING RUSTS COMPLETELY THROUGH ALLOWING THE SHOCK TO DETACH FROM THE VEHICLE. AFTER AN ONLINE SEARCH THIS IS A VERY COMMON INCIDENT. AFTER CONTACTING THE LOCAL FORD DEALER, THERE IS A BACK-ORDER ON THE RIGHT REAR WHEEL HOUSING WITH NO EXPECTED DATE OF DELIVERY. THIS IS THE ONLY WHEEL HOUSING ON THE VEHICLE THAT IS RUSTING OUT AND CAUSING ISSUES. THE ONLY TIME YOU START TO REALIZE THAT THERE IS AN ISSUE IS IF YOU START THE HEAR A "CLUNK" COMING FROM THE CAR, HOWEVER; THERE IS A RUBBERIZED UNDERCOAT THAT PREVENTS YOU FROM SEEING THE DAMAGE UNTIL IT IS TOO LATE OR A KNOWLEDGEABLE MECHANIC WITH THE ISSUE LOOKS SPECIFICALLY AT THE WHEEL HOUSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522147June 27, 2013
POWER TRAIN
WE WERE DRIVING APPROXIMATELY 60MPH ON THE HIGHWAY WHEN WE SUDDENLY HAD NO MORE ACCELERATION. THE CAR WAS STILL RUNNING BUT WHEN I PRESSED THE GAS PEDAL IT DIDN'T GIVE US ANY GO AND WE STARTED DECELERATING IN THE MIDDLE OF THE HIGHWAY. THANKFULLY, WE WERE ABLE TO QUICKLY PULL OVER TO THE SIDE OF THE ROAD TO AVOID BEING REAR-ENDED. WE TURNED THE TRUCK OFF, WAITING A MINUTE OR TWO AND STARTED IT BACK UP AND HAD ACCELERATION AGAIN FOR A FEW MILES. THIS HAPPENED OVER AND OVER AGAIN FOR THE REMAINING 8 OR SO MILES TO OUR HOUSE WHERE WE WERE FINALLY ABLE TO PULL UP IN FRONT OF OUR HOUSE AND CALLED OUR LOCAL FORD DEALER TO HAVE THE TRUCK TOWED TO THEIR SHOP. WE'RE STILL WAITING TO HEAR WHAT THEY FOUND OUT BUT FROM MY RESEARCH I JUST DID ON THE INTERNET IT APPEARS THIS IS A VERY COMMON AND SERIOUS PROBLEM FOR MANY FORD ESCAPE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522163June 27, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
WRENCH LIGHT CAME ON WHILE DRIVING CAR AND BARELY HAD ENOUGH RPMS TO GET OFF ROAD. HAD TO PULL BATTERY CABLE OFF TO GET CAR TO MOVE. THIS HAPPENED THREE TIMES TO GET THE CAR 20 MILES TO HOME THEN TRAILERED TO FORD DEALER. SAID IT WAS A BAD TB. THE CAR HAS ALSO STALLED AT 0MPH AND SOMETIMES SURGES. ONE TIME THIS WINTER THE CAR SURGED CAUSING IT TO HIT MY TRACTOR AND BUSTED BUMPER COVER AND FOG LAMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521824June 26, 2013
VEHICLE SPEED CONTROL
WHILE DRIVING THE CAR IT STARTED TO SHAKE AND THE PEDAL OF THE GAS STOP WORKING COMPLETELY THE CAR WOULD NOT ACCELERATE AND ROLLED UNTIL IT STOPPED. ALL VEHICLES BEHIND US STARTED TO BEEP AS WE HAD NO IDEA WHAT HAPPENED. AFTER STOPPING THE CAR WE CHECKED AROUND THE CAR HAD NO ISSUES IN THE ENGINE . WE STARTED AGAIN AND IT WORK FINE. SINCE THE 1ST ACCIDENT THE SAME THING HAS BEEN HAPPENING AT LEAST ONCE PER WEEK AND ONE TIME AT HIGH SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521820June 26, 2013
POWER TRAIN
WHILE DRIVING THE VEHICLE ON THE FREEWAY APPROX 55-65 MILE PER HOUR ENGINE LIGHT CAME ON, RPMS WENT DOWN TO 1000 AND WOULD NOT REV BACK UP UNTIL I PULLED THE CAR OVER ON THE SHOULDER PUT IT IN PARK AND SHUT IT OFF AND BACK ON. THIS HAS OCCURRED ABOUT 5 TIMES SINCE AND SEEMS TO BE HAPPENING MORE OFTEN UNTIL I DROPPED IT OFF AT THE DEALER. ALSO OCCURED LEAVING A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521828June 26, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THERE WAS A COMPLETE LOSS OF ENGINE POWER FOLLOWED BY THE ILLUMINATION OF THE ENGINE AND WRENCH SYMBOL WARNING INDICATORS. AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED IT FUNCTIONED NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON A MASSIVE BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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