Ford Escape Complaints (2003)

558 consumer complaints on file.

#10609301July 9, 2014
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACTS OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE CAUGHT ON FIRE FROM UNDER THE HOOD. A POLICE REPORT WAS FILED AND IT WAS STATED THAT THE FIRE STARTED NEAR THE ABS BRAKES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN NUMBER WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE AND CURRENT MILEAGE WAS 162,063.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10608634July 7, 2014
SUSPENSION
MY ESCAPE IS PART OF THE HHTSA 14V-165 RECALL. FORD DEALER INSPECTED SUSPENSION/SUB FRAME AREA ON 6/11/2014 AND DETERMINED IT WAS BAD. HOLE SIZE WAS APPROX. 3INX6IN. SERVICE MAN SAID HE WAS ONLY AUTHORIZED TO PUT ON CROSS BRACE BUT ALSO SAID HE WOULD TALK TO REP ABOUT REPLACING SUB FRAME. HE AND I BOTH TOOK PICTURES. I DID NOT FEEL SAFE AFTER SEEING THE FLIMSY CROSS BRACE INSTALLED DUE TO THE FACT THAT WHERE IT BOLTS ON WAS WHERE A MAJORITY OF RUST IS. HE EVEN SAID HE WOULDN'T WANT TO BE DRIVING VEHICLE. AFTER 3 1/2 WEEKS STILL CAN NOT GET AN ANSWER IF THEY WILL REPLACE THE BAD PART. IF SUBFRAME BREAKS THE CROSS BRACE AREA WILL NOT BE STRONG ENOUGH TO SUPPORT THE WEIGHT OF VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608024July 3, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BRAKES FAILED AFTER THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL. THE STEERING WHEEL BEGAN PULLING TO THE RIGHT. THE VEHICLE CAME TO A COMPLETE STOP AFTER APPLYING FORCE TO THE BRAKE PEDAL. THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER A REMEDY. THE VEHICLE WAS DRIVEN TO A LOCAL MECHANIC, WHO DIAGNOSED THAT THE ABS ANTI-LOCK SYSTEM NEEDED TO BE REPLACED. THE REPAIRS WERE NOT COMPLETED ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WERE 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606921June 30, 2014
STEERING, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE SUBFRAME BECAME SEPARATED FROM THE PASSENGER SIDE WHEEL AREA AND ALSO BECAME BENT. THE POWER STEERING ASSIST ALSO FAILED, WHICH CAUSED THE VEHICLE TO VEER TO THE RIGHT AND SLIDE. THE VEHICLE WAS TOWED TO A DEALER, BUT THERE WAS NO DIAGNOSTIC TESTING PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605857June 25, 2014
STRUCTURE, ENGINE
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY WHICH CAUSED A LOSS OF STEERING. THE CONTACT WAS ABLE TO REGAIN CONTROL AND MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED FIRST TO AN INDEPENDENT MECHANIC AND THEN AUTHORIZED DEALER. THE TECHNICIAN INFORMED THAT THE PASSENGER'S SIDE ENGINE CRADLE WAS COMPLETELY RUSTED. THERE WAS A VOLUNTARY RECALL ISSUED BY THE MANUFACTURER RELATED TO A NEWLY DESIGNED ENGINE CRADLE CROSS MEMBER BRACKET. THE VEHICLE WAS REPAIRED UNDER THE RECALL AND THE PROBLEM PERSISTED. THE REMEDY FAILED TO CORRECT THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605180June 23, 2014
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL - THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V165000 (LOWER CONTROL ARM CORROSION); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JCC UPDATED 08/19/14*LJ UPDATED 08/23/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598788June 17, 2014
STEERING, SUSPENSION
I HAVE TAKEN MY CAR TO A FORD DEALER THREE WEEKS AGO AND THEY HAD TO ORDER THE PART. I'M STILL WAITING FOR THEM TO CALL ME FOR MY REPAIRS. MIKE CASTRUCCI ST. RT.28 MILFORD,OHIO 45150. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598615June 16, 2014
STEERING
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT SHE RECEIVED NHTSA RECALL CAMPAIGN NOTICE 14V165000 (STEERING) IN MAY 2014 AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THERE WERE NO FAILURES AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597811June 12, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE LOWER CONTROL ARM FAILED AND CAUSED A LOSS OF STEERING CONTROL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (SUSPENSION). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT REMAINED FOR TWO MONTHS HOWEVER, ONCE THE VEHICLE WAS RETURNED TO THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597808June 12, 2014
SUSPENSION:FRONT:CONTROL ARM, SUSPENSION
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT HE RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V165000 (LOWER CONTROL ARM). THE VEHICLE WAS TAKEN TO THE DEALER AND A REINFORCEMENT CROSS-BRACE WAS INSTALLED. THE CONTACT STATED THAT THE CROSS-BRACE WAS NOT WORKING FOR HIS VEHICLE DUE TO THE FRONT LOWER CONTROL ARMS BEING COMPLETELY RUSTED. THE MANUFACTURER WAS NOTIFIED ABOUT THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597073June 9, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE LATCHES AND LOCKS ON THREE OF THE DOORS WERE INOPERABLE. THE REAR PASSENGER SIDE DOOR WAS THE ONLY DOOR THAT WAS OPERABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596572June 6, 2014
SUSPENSION, AIR BAGS
TL * THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, SHE HEARD A LOUD POPPING SOUND AND LOST CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WENT ACROSS FOUR LANES, ROLLED OVER TWICE, LANDED INTO INCOMING TRAFFIC AND NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED THREE BROKEN VERTEBRAE, AND LACERATIONS TO HER HEAD. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10595988June 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE HOWEVER, THEY STATED THERE WERE NO RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000...UPDATED 08/11/14 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595739June 3, 2014
SEAT BELTS, AIR BAGS
MY AIRBAG LIGHT STAY ON, HAD FORD DEALER CHECK OUT THE PROBLEM, INFORM OF THE DEFECT WITH THE SEAT BELTS HARNESS IS NOT WORKING UP TO STANDER. IF I GOT INTO A CRASH, THE SEAT BELTS WOULD NOT HOLD ME BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595172May 30, 2014
SUSPENSION, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A LOUD ABNORMAL NOISE HEARD AS THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE LOWER CONTROL ARM BECAME DETACHED FROM THE SUB FRAME, WHICH HAD EXTENSIVE CORROSION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE LOWER CONTROL ARM, THE SUB FRAME AND THE CV JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V165000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 230,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595174May 30, 2014
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SERVICE BRAKES, HYDRAULIC
MY CAR IS A PART OF A RECALL FOR RUST AND THE LOWER CONTROL ARM, BUT I THINK THAT SCOPE IS TOO NARROW. MY ESCAPE HAS RUSTED WHEEL WELLS AND A RUSTED GAS TANK COVER THAT I CAN SEE. I HAVE ALSO READY HAD TO REPLACE ANTI-LOCK BRAKES FOR RUST, ALONG WITH THE EXHAUST SYSTEM AND ALL OF ITS PARTS, THE FRONT LOWER CONTROL ARMS, SWAY BAR LINKS AND ALL PARTS OF THE OIL PAN. ALL OF THIS IS DUE TO RUST. THIS WAS AT THE MILEAGE OF 58,465. I STILL HAVE LESS THAN 80,000 MILES BUT I AM AFRAID TO DRIVE MY CAR THE 90 MILES FROM MY HOME TO THE JERSEY SHORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595069May 30, 2014
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. ADDITIONALLY, THE CONTACT STATED THAT THE LOWER CONTROL ARM FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUB FRAME FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595136May 30, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V165000 (SUSPENSION) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594623May 28, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE AIR BAG FAILED TO ACTIVATE WHEN THE SEAT OCCUPANT WAS UTILIZING THE SEAT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 230,907. UPDATED 09/02/14*LJ THE CONSUMER STATED THE VEHICLE WAS TAKEN TO BE REPAIRED. IT WAS ADVISED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE FAILURE CONTINUED. UPDATED 09/12/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588055May 13, 2014
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V165000 (SUSPENSION-LOWER CONTROL ARM REGIONAL) AND WAS TAKEN TO THE DEALER FOR REPAIRS. THE DEALER CONFIRMED THAT THERE WERE RUST HOLES ON THE SURFACE OF THE FRAME AND MADE AN INTERIM REPAIR, WHICH INCLUDED ATTACHING A CROSS MEMBER AND SUPPORT BAR TO THE SUBFRAME. THE CONTACT STATED THAT SHORTLY AFTER THE RECALL REPAIRS WERE PERFORMED, THE VEHICLE WOULD EXHIBIT AN ABNORMAL POPPING NOISE FROM THE FRONT END. THE CONTACT WAS TRAVELING APPROXIMATELY 25 MPH AND ATTEMPTING TO COMPLETE A TURN WHEN THE LOUD, POPPING NOISE WAS HEARD. THE LOWER CONTROL ARM BECAME DETACHED FROM THE SUBFRAME ON THE FRONT PASSENGER'S SIDE. THE VEHICLE THEN BEGAN TO SHAKE VIOLENTLY AND THE CONTACT WAS NOT ABLE TO CONTROL THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE SUBFRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 121,716.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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