Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10861710April 27, 2016
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE GEAR SHIFTER STICK WAS PLACED IN THE DRIVE POSITION AND AN UNKNOWN BEEPING SOUND WAS HEARD. THE CONTACT STATED THAT THE DOORS UNLOCKED INDEPENDENTLY AND A MESSAGE ON THE INSTRUMENT PANEL INSTRUCTED THE CONTACT TO PARK THE VEHICLE IMMEDIATELY. THE DOOR AJAR WARNING LIGHT FOR THE DRIVER SIDE ILLUMINATED. IN ADDITION, THE DOME LIGHTS ILLUMINATED INDEPENDENTLY AND COULD NOT BE SWITCHED OFF. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SWITCH IN THE DOOR HANDLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861871April 27, 2016
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR LIGHT WAS ILLUMINATED AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. IT WAS DIFFICULT FOR THE CONTACT TO LOCK THE DOORS WHILE THE LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE RESULTS WERE UNKNOWN. THE MECHANIC SPRAYED COMPRESSED AIR IN BETWEEN THE DOOR CONTACTS, WHICH REMEDIED THE ISSUE TEMPORARILY. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861426April 26, 2016
ELECTRICAL SYSTEM
THE DOOR AJAR INDICATOR REMAINS LIT EVEN WHEN DOOR IS PROPERLY SECURED. THIS RESULTS IN THE INTERIOR LIGHTING REMAINING ON AND FAILURE OF THE DOOR LOCKS TO PROPERLY ACTIVATE, EVEN AT HIGHWAY SPEED. I AM A FORMER INVESTIGATOR FOR THE U.S. DOT AND I FIND THIS TO BE A VERY DANGEROUS SITUATION WHICH SHOULD BE RECALLED. IF THE DOORS ARE NOT PROPERLY LOCKED THERE IS AN INCREASED RISK TO OCCUPANTS OF THE VEHICLE IN THE EVENT OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861576April 26, 2016
UNKNOWN OR OTHER
DOOR AJAR LIGHT COMES ON EVEN THOUGH DOOR IS CLEARLY CLOSED. INTERIOR LIGHT REMAINS ON THE ENTIRE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861180April 25, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE DOOR LATCH SENSOR DOESN'T SEEM TO BE WORKING. THE DOOR IS CLOSED BUT IS SAYS IT'S NOT. I CAN NOT LOCK THE DOORS AND MY OVERHEAD LIGHTS STAY ON AND THE BATTERY WILL DIE. I'VE TAKEN IT INTO THE DEALERSHIP BEFORE AND THEY SAY THE SENSORS ARE DIRTY AND THEY CLEANED THEM, BUT IT DIDN'T FIX THE PROBLEM. IT HAPPENS AT ALL TIMES (STATIONARY OR MOVING)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861220April 25, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DORR AJAR WILL NOT GO OFF AND THE DOOR WILL NOT LOCK ALSO THE DOME LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861331April 25, 2016
ELECTRONIC STABILITY CONTROL (ESC)
WHEN STARTING VEHICLE, DRIVER DOOR SENSOR SHOWS "DRIVER DOOR AJAR" WHEN THE DOOR IS CLOSED AND DOME LIGHT STAYS ON AND ALSO SHOWS WARNING LIGHT TO "SHIFT TO PARK"; TOOK TO THE DEALER & TOLD THEM I READ ONLINE OF MANY ISSUES LIKE THIS. DEALER SAID I WOULD HAVE TO PAY $95 DIAGNOSTIC CHARGE THEN FILE ON MY NON-FORD EXTENDED WARRANTY (& PAY DEDUCTIBLE) DANGEROUS IS GOING DOWN ROAD AT NIGHT AND THE DOME LIGHT COMES ON. IF THIS IS A KNOWN ISSUE< WHY DOESNT SOMEONE MAKE FORD RECALL IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861342April 25, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHETHER IN MOTION OR NOT , DOOR AJAR LIGHT STAYS ON FROM LEFT FRONT DOOR. THIS IS DANGEROUS SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861137April 24, 2016
UNKNOWN OR OTHER, EXTERIOR LIGHTING
CAR DOOR SENSOR ON DRIVER'S SIDE NO LONGER REGISTERING THAT THE DOOR IS CLOSED. LIGHTS REMAIN ON, WARNING MESSAGE CONSTANTLY FLASHES, AND MESSAGE TO SHIFT TO PARK WITH WARNING CHIME GOES OFF EVERY TIME I STOP THE VEHICLE, AND THE CAR DOES WILL NOT LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861083April 23, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVERS SIDE DOOR AJAR WARNING INDICATOR WILL NOT SHUT OFF. THE INTERIOR DOME LIGHT STAYS ON UNTIL APPROX MOVING 5MPH. A FEW TIMES THE LIGHT CAME BACK ON WHEN STOPPED AT A RED LIGHT OR STOP SIGN. THE DOORS WILL NOT STAY LOCKED, AS THE SYSTEM THINKS THE DOOR IS OPEN. AFTER STOPPING AND EXITING THE VEHICLE, YOU ARE UNABLE TO LOCK THE DOOR USING THE KEY LESS ENTRY KEYPAD. THE ONLY WAY TO LOCK THE DOORS IS TO USE THE KEY FOB. THIS WAS AN INTERMITTENT PROBLEM, NOW THE WARNING LIGHT STAYS ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861010April 22, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DRIVER SIDE DOOR AJAR INDICATER STAYS ON AFTER DOOR HAS BEEN CLOSED. OVERHEAD LIGHTS STAY ON WHEN DOOR AJAR INDICATED IS ENGAGED WHICH IS A DRIVING HAZARD AT NIGHT. THIS ISSUE OCCURS BOTH WHEN IDLE AND WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860513April 20, 2016
WHEELS, TIRES
SUBJECT: CRACK VEHICLE TIRES I BEEN IN TOUCH WITH MIDWAY FORD IN MIAMI WHERE I BOUGHT THE FORD EDGE 2013 0 MILES SINCE JULY 2015 IN OTHER TO RESOLVE THE CRACK PIRELLI TIRES COMES WITH MY VEHICLE. [XXX] GAVE THE PIRELLI PHONE AND THEY ASKED ME TO GET MY VEHICLE 4 TIMES FOR INSPECTION BY THEIR WARRANTY REP. ON FEB 4 2016 I GOT AN APP. WITH PIRELLI REP. AT 1:30PM AN HE OFFER ME A PRORATED CHARGE OF $711.14 TO REPLACE THE TIRES, I CALLED [XXX] TO EXPLAIN THAT MY CAR HAVE ONLY 5600 MILES AND HE RESPONDED TO ME, THAT IS THE ADJUSTMENT BECAUSE IF THE TIRES WERE CLEANED BY ANY PRODUCT SOLD ON THE AUTO PARTS IN US, THAT IS THE CAUSE OF TIRES CRACK. I ASTONISHED TO HEAR THAT AND I ASK IF THEIR COMPLY WITH THE WARRANTY REGULATIONS BY THE US GOVERNMENT, AND IF THERE ANY GOVERNMENT AGENCY TO CONTROL IT, IM VERY DISAPPOINTED FOR THIS LONG AND TIREDNESS WAY ON PROCESSING A WARRANTY ISSUE BY A PIRELLI CUSTOMER AFFAIR DEPT. SO I THINK THEY USED MY TIME TO FOOL ME. PLEASE I PLEAD YOUR ASSISTANT IN THIS MATTER. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860563April 20, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS STOPPED, THE CONTACT SHIFTED INTO PARK AND A CHIME SOUNDED AND A WARNING INDICATOR ILLUMINATED. THE CONTACT WIGGLED THE SHIFTER AND THE CHIME AND WARNING INDICATOR WENT AWAY. THE FAILURE OCCURRED APPROXIMATELY TEN TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860574April 20, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE KEY WAS IN THE IGNITION SWITCH, THE DRIVER SIDE DOOR AJAR CHIME SOUNDED AND THE WARNING INDICATOR ILLUMINATED. THE FAILURE WENT AWAY WHEN THE DOOR WAS SLAMMED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TERMINALS OF THE DRIVER SIDE DOOR LATCH WERE CORRODED AND THE LATCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860278April 19, 2016
ELECTRICAL SYSTEM, POWER TRAIN
AT THE END OF FEBRUARY MY "DOOR AJAR" LIGHT KEPT STAYING ON AFTER CLOSING IT- I HAD TO REPEATEDLY CLOSE IT TO GET THE LIGHT TO GO OFF. ON MARCH 5TH MY VEHICLE LOST POWER WHILE TRAVELING DOWN A MAIN HIGHWAY AT NIGHT WITH MY 2 YEAR OLD DAUGHTER. I HAD TO PULL OVER AND WAIT FOR SOMEONE TO COME HELP US. I AM JUST THANKFUL I WASN'T ON A MAJOR HIGHWAY OR INTERSTATE WHEN THIS HAPPENED. I CALLED FORD ON MARCH 7TH TO QUESTION IT AND THEY TOLD ME TO TAKE IT IN. I LEARNED ON MARCH 15TH THAT THE DRIVER'S SIDE DOOR LATCH HAD GONE BAD AND SINCE IT STAYED ON IT KILLED MY BATTERY ALONG WITH MY THROTTLE BODY HAD GONE BAD IN MY CAR AS WELL. I RESEARCHED AND FOUND SEVERAL OTHER FORDS MODELS THAT HAD THESE SAME ISSUES WITH RECALLS OR CUSTOMER SATISFACTION PROGRAMS BUT MY PARTICULAR VEHICLE AND PARTS WEREN'T COVERED. I HAVE IN TURNED BEEN WAITING NOW 5 WEEKS FOR THE THROTTLE BODY PART FOR MY CAR, WHICH HAS LEFT ME HAVING TO BORROW A WAY TO GO BECAUSE I CAN'T AFFORD TO FIX MY CAR AND PAY FOR A RENTAL. FORD STILL WILL NOT TELL ME WHY THE PART IS BACKORDERED. I DON'T SEE WHY ITS MY RESPONSIBILITY TO PAY FOR THESE REPAIRS WHEN THERE ARE SO MANY OTHER FORDS IN THIS YEAR RANGE WITH THESE SAME ISSUES THAT ARE BEING COVERED. I NEVER THOUGHT IT WOULD TAKE 5 WEEKS TO COME UP WITH A PART AND NOW THE ANTICIPATED SHIP DATE HAS BEEN MOVED FROM APRIL 8TH TO APRIL 28TH. THIS IS UNCALLED FOR. MY CAR IS MY ONLY WAY TO GO AND TOO NEW TO BE HAVING THESE TYPES OF ISSUES. MY ONLY ASSUMPTION IS THERE ARE AN EXCESSIVE AMOUNT OF FORD VEHICLES WITH THESE SAME ISSUES AND FORD SHOULD BE COVERING THEM FOR FAULTY PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860333April 19, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
MY DRIVER SIDE DOOR AJAR ALARM IS CONSTANTLY ACTIVATED, EVEN WHEN THE DOOR IS SHUT TIGHTLY. BECAUSE THE DOOR AJAR IS ALWAYS ACTIVATED MY CAR ALARM HAS STARTED GOING OFF RANDOMLY, SO NOW I CAN NO LONGER LOCK MY CAR WITHOUT FEAR THAT THE ALARM WILL BE SET OFF WHILE I'M AWAY FROM THE VEHICLE. WHILE DRIVING THE SENSOR FOR THE DOOR AJAR KEEPS DINGING, WHICH IS VERY DISTRACTING AND CAUSES CONFUSION. IT ALSO REFUSES TO GO OFF NO MATTER HOW MANY TIMES I TRY CLOSING THE DOOR, SO THERE IS NO WAY SO STOP THE DINGING OR ALARMS WHILE THE VEHICLE IS IN OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860346April 19, 2016
UNKNOWN OR OTHER
THE R/L DOOR AJAR WARNING LIGHT STAYS ON. UPON INVESTIGATION I HAVE FOUND THAT THIS IS A CHRONIC DESIGN PROBLEM WITH MANY FORD VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860438April 19, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY DRIVER DOOR AJAR LIGHT STAYS ON AND WILL NOT LOCK THE DOORS EVEN THOUGH IT IS CLEARLY SHUT COMPLETELY. THIS ALLOWS THE DOME LIGHT TO REMAIN ON ALSO. AFTER SEVERAL TIMES OF OPENING AND SHUTTING IT FINALLY REGISTERS THAT IT IS CLOSED. HAD MY MECHANIC LOOK AT IT HE CLEANED IT AND LUBED IT WHICH CLEARED IT FOR A DAY BUT IS DOING IT AGAIN. LOOKS LIKE IT NEEDS A WHOLE NEW DOOR LATCH. I HAVE FOUND MANY COMPLAINTS ABOUT THIS SAME ISSUE BUT NO RECALL FROM FORD. THIS HAS BEEN HAPPENING FOR APPROX. 1 MONTH BUT HAS GOTTEN PROGRESSIVELY WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860008April 18, 2016
ELECTRICAL SYSTEM
VEHICLE CONTINUES TO ALARM DRIVERS DOOR AJAR EVEN THOUGH IT IS SHUT, I AM TOLD IT IS A COMMON ISSUE WITH THE DOOR LATCH SENSOR, BECAUSE OF THIS THE VEHICLE DOES NOT SENSE THAT THE DOOR IS SHUT, IT CONTINUES TO DING AND FLASH BETWEEN "DRIVER DOOR AJAR" AND "SHIFT TO PARK" BECAUSE OF THIS, NONE OF THE DOORS LOCK AND THE INTERIOR LIGHTS STAY ON (VERY TROUBLESOME AT NIGHT)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860065April 18, 2016
ELECTRICAL SYSTEM
DRIVER DOOR AJAR LIGHT AND SOUNDS WHILE CAR IS IN MOTION. DOME LIGHTS COME ON AND WON'T GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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