Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10925441November 10, 2016
UNKNOWN OR OTHER
DOOR AJAR STAYS ON FOR DRIVERS SIDE. MUST SHUT DOOR MANY TIMES BEFORE IT GOES OFF, IF IT GOES OFF AT ALL; LEAVING THE DOORS UNLOCKED AS WELL AS LIGHTS ON IN THE INTERIOR OF THE VEHICLE. VERY UNSAFE DRIVING AT NIGHT IN THOSE CONDITIONS. WAITING FOR DOOR TO OPEN AT ANY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925140November 9, 2016
SERVICE BRAKES
I FIRST NOTICED A HISSING SOUND WHEN I WOULD PUSH THE BRAKE PEDAL. IT THEN BECAME SOMETIMES DIFFICULT TO PRESS THE BRAKE PEDAL BUT THEN ALSO LIKE IT DID NOT WORK AND WOULD GO ALL THE WAY TO THE FLOOR. AT TIMES, WHEN I HAVE THE CAR STOPPED USING THE BRAKES IT FEELS AS THOUGH THEY ARE SLIPPING AND THE CAR WILL LUNGE. I SAW THERE WAS A BULLETIN ISSUED BY FORD TO EXTEND THE WARRANTY ON THIS ISSUE BUT WHEN I REACHED OUT THEY TOLD ME MY CAR WAS MANUFACTURED TWO MONTHS AFTER THE CUTOFF. WHEN I ASKED WHAT WAS CHANGED TO EXCLUDE MY CAR THEY REFUSED TO GIVE ME AN ANSWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925168November 9, 2016
STRUCTURE:BODY
DOOR LATCH ON DRIVER SIDE DOOR BROKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925280November 9, 2016
STRUCTURE:BODY
WHEN CLOSING THE DRIVER DOOR THE INTERIOR LIGHTS STAY ON WITH THE "DOOR AJAR" WARNING LIGHT ILLUMINATED. IT STAYS ON WHILE DRIVING AND PARKED AND ALSO A NOISE INDICATOR EVERY ONCE IN A WHILE TO PUT THE CAR IN PARK AND CLOSE THE DOOR. ALSO WHEN TRYING TO USE THE KEYPAD TO LOCK THE CAR FROM THE OUTSIDE SOMETIMES IT WON'T LOCK. THE DOOR AJAR LIGHT IS INCONSISTENT, SOMETIMES IT WILL STAY ON, OTHER TIMES IT WILL TURN OFF. I TOOK MY CAR TO THE DEALERSHIP TO FIND OUT WHAT WAS WRONG. AFTER A $200 FEE TO JUST LOOK AT THE VEHICLE THEY SAID IT IS THE DOOR LATCH WHICH IS A COMMON DEFECT AND WILL COAST UPWARD OF $500 WITH LABOR AND PARTS TO FIX. AFTER DOING RESEARCH TO TRY AND SEE IF I COULD REPAIR IT MYSELF I FOUND I WAS NOT ALONE IN HAVING THIS ISSUE AND WAS ENCOURAGED TO FILE A COMPLAIN ON THIS SITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925034November 8, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY DOOR AJAR LIGHT STARTED COMING LAST WEEK AND WON'T GO OFF. I AN POSITIVE THE ALL DOORS ARE CLOSED. IT IS VERY DISRUPTIVE WHILE DRIVING, WHEN THE VEHICLE SLOWS AT SIGNAL LIGHTS, IN INTERSECTIONS OR IN TRAFFIC THE ALARM COMES ON. ALSO, I WAS IN A COMPLETELY DARK PARKING LOT WITH PEOPLE AND CARS MOVING AROUND AND THE INTERIOR LIGHTS WOULDN'T GO OFF. I COULD NOT SEE OUTSIDE BECAUSE OF THE INTERIOR LIGHTS. THE DOOR LOCKS WILL NOT FUNCTION IN THIS STATE EITHER. SOMEONE COULD HAVE EASILY GOTTEN INTO THE VEHICLE WITH ME. HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924824November 7, 2016
STRUCTURE:BODY
DRIVER DOOR AJAR ALARM WENT OFF LAST WEEK WHILE I WAS DRIVING AND WILL NOT STOP. THIS IS CAUSING ME TO GET A CONSTANT WARNING WHILE I'M DRIVING THAT MY DRIVER DOOR IS AJAR AND TO PUT MY CAR IN PARK. IT ALSO MAKES MY INTERIOR LIGHTS STAY ON WHEN MY CAR IS TURNED OFF (WHICH IS KILLING MY NEW BATTERY) AND MY DOORS WILL NOT LOCK WHILE DRIVING, CAUSING A SAFETY ISSUE. NO AMOUNT OF SLAMMING THE DOOR SHUT OR CLEANING OF THE DOOR LATCH CORRECTS THE PROBLEM. I AM HAVING TO DISCONNECT MY BATTERY IN ORDER TO NOT DRAIN MY NEW BATTERY DOWN FROM THE INTERIOR LIGHTS STAYING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924898November 7, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
"TAKATA RECALL" - DOOR AJAR LIGHT ON DASH. FRONT AND REAR DRIVERS SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924582November 7, 2016
EXTERIOR LIGHTING
DOOR AGAR LIGHT COMES ON WHEN DOORS IS LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924238November 4, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FORD EDGE 2013 PROBLEM WITH SENSOR OR OTHER CAUSING DRIVER DOOR ALARM TO ACTIVATE AFTER DOOR IS SHUT. DOME LIGHTS STAY ON; DOOR IS COMPLETELY SHUT BUT MESSAGE STATES THAT "DRIVER DOOR IS AJAR". MESSAGE AND ALARM SOMETIMES COMES ON WHEN DRIVING. SOMETIMES TAKES SEVERAL TRIES REPEATEDLY SHUTTING DOOR TO GET ALARM AND LIGHTS TO TURN OFF. THIS SHOULD BE A RECALL. PROBLEM HAS OCCURRED SEVERAL TIMES IN THE PAST WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924004November 3, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHEN THE FRONT DRIVER SIDE DOOR WAS CLOSED, THE DOOR AJAR WARNING LIGHT ILLUMINATED. AS A RESULT, THE DOOR FAILED TO LOCK AND CAUSE THE OTHER DOORS TO LOCK AND UNLOCK WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE CHIMED AS IF THE DOOR WAS OPEN ALTHOUGH IT WAS LATCHED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT SIDE DOOR LATCH AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924099November 3, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING INTO THE GARAGE, THE BRAKE PEDAL WAS DEPRESSED, BUT SEEMED TO BE LOCKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924102November 3, 2016
ELECTRICAL SYSTEM
DRIVER DOOR AJAR SWITCH ALARMS ALMOST EVERY TIME CAR IS DRIVEN. RESULTS IN OVERHEAD LIGHTS STAYING ON WHICH CAUSES VISUAL IMPAIRMENT WHEN BACKING UP. ONCE GOING FORWARD ALARM AND LIGHTS GO OFF. MUST VISUALLY CHECK DOOR TO ENSURE DOOR IS CLOSED AND NOT AJAR. I UNDERSTAND THAT THIS IS CURRENTLY BEING INVESTIGATED FOR SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923745November 2, 2016
ELECTRICAL SYSTEM
DRIVER SIDE FRONT DOOR AJAR LIGHT REMAINS ON AFTER DOOR IS CLOSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920527November 1, 2016
ELECTRICAL SYSTEM, STRUCTURE:BODY
THE DRIVER SIDE DOOR CONSTANTLY DISPLAYS THE DOOR AJAR WARNING LIGHT. THIS PREVENTS THE DOORS FROM LOCKING WHILE DRIVING AND KEEPS THE LIGHTS ON WITHIN THE VEHICLE WHEN SHUT OFF. I WAS TOLD BY DEALER IT IS A KNOWN PROBLEM WITH THE EDGE AND IS EXPENSIVE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920593November 1, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE FAILURE CAUSED THE INTERIOR LIGHTING TO REMAIN ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE DOORS COULD OPEN INDEPENDENTLY AND ALSO THAT THE BATTERY COULD BE DRAINED WHILE THE VEHICLE WAS PARKED FOR AN EXTENDED PERIOD OF TIME. THE DEALER DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE RE-CALIBRATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920579November 1, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAS HAD BRAKE ISSUES SINCE JANUARY 15, 2016. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920581November 1, 2016
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
THE DRIVERS SIDE DOOR SENSOR WILL COME ON INDICATING THAT THE DRIVERS SIDE DOOR IS OPEN, WHEN IT IS IN FACT CLOSED TIGHT. IT WILL CAUSE MY LIGHTS TO REMAIN ON AWHILE AFTER DRIVING, AND ANYTIME I STOP THEN ACCELERATE, IT WILL DING TO NOTIFY ME THAT THE DOOR IS STILL OPEN. WHICH IS EXTREMELY FRUSTRATING. ALSO, BECAUSE IT THINKS THE DOOR IS OPEN, THE DOME LIGHTS STAY ON LONGER WHICH HAS DRAINED MY BATTERY, TO THE POINT THAT I'VE HAD TO JUMP START MY CAR. THE SENSOR INDICATED THE DOOR IS OPEN DESPITE BEING STATIONARY OR MOVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920155October 31, 2016
POWER TRAIN, ENGINE
WHEN YOU ARE STOPPED AND 'SHIFT TO PARK' AND PUSH THE BUTTON TO TURN OFF THE VEHICLE, IT DINGS KEEPS TELLING ME TO 'SHIFT TO PARK'. YOU NEED TO CONTINUE TURNING OFF AND ON AND MOVING THE GEAR SHIFTER BETWEEN PARK AND DRIVE TO FINALLY GET IT TO TURN OFF. I SEE ONLINE THAT THIS HAS BEEN AN ONGOING PROBLEM WITH SOME AWD VEHICLE FROM FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920181October 31, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR WARNING COMES ON AND WILL NOT GO OFF. INTERIOR LIGHTS REMAIN ON AND NONE OF THE VEHICLE LOCKS WILL LATCH BECAUSE VEHICLE BELIEVES A DOOR IS AJAR, WHEN IN FACT IT IS NOT. THE ISSUE BEGAN ABOUT 2 WEEKS AGO (OCTOBER 10, 2016). I WAS ABLE TO OPEN AND SHUT DOOR TO TURN THE SENOR OFF THE FIRST FEW TIMES THE DOOR AJAR LIGHT CAME ON AND THAT SOLVED THE PROBLEM...TEMPORARILY. AT THIS POINT THE DOOR AJAR LIGHT REMAINS ON, INTERIOR LIGHTS REMAIN ON WHEN VEHICLE IS PARKED AND TURNED OFF, BATTERY IS DRAINED DUE TO LIGHTS STAYING ON UNLESS I DISCONNECT THE BATTERY AND DOORS NEVER LOCK - NOT WHEN VEHICLE IS IN MOTION, NOT WHEN IT IS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920102October 30, 2016
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE BECAME TOTALLY DISABLED AT 50 MPH ON A RURAL COUNTY HIGHWAY.STRUGGLED TO STEER VEHICLE TO SHOULDER OF ROAD BECAUSE OF LOST POWER.FORTUNATELY WE WERE ON A STRAIGHT SECTION OF ROAD.I CAN ONLY THINK THAT IN SO MANY OTHER DRIVING SITUATIONS THIS PROBLEM COULD HAVE PUT US IN A LIFE THREATENING POSITION.FORD REALLY NEEDS TO FIND THE PROBLEM AND FIX IT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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