Ford Edge Complaints (2010)

673 consumer complaints on file.

#11265843October 3, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED SHEEHY FORD OF ASHLAND AT 804-242-0391 (LOCATED AT 11450 WASHINGTON HWY, ASHLAND, VA 23005) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265646October 2, 2019
POWER TRAIN
ACCORDING TO A FORD DEALERSHIP THE PTU (POWER TRANSFER UNIT) ON MY EDGE NEEDS TO BE REPLACED. PROBLEM IS THAT FORD HAS KNOWN ABOUT THIS FOR 10 YEARS. THIS ISSUE AFFECTS MODEL YEARS 2007 THROUGH 2017. IS THERE ANYTHING THAT CAN BE DONE FROM A RECALL PERSPECTIVE? I WAS ADVISED NOT TO DRIVE WITH THIS CONDITION. I BECAME AWARE OF THE ISSUE WHILE DRIVING AROUND TOWN AND ON THE EXPRESSWAY. SIGNIFICANT VIBRATION, GRINDING, AND HIGHER PITCH SOUND WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265355October 1, 2019
SERVICE BRAKES
BRAKES WENT OUT WHILE DRIVING. THE PEDAL WAS HARD TO PUSH N THE FEELING OF TSKING LONG TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258256September 26, 2019
SERVICE BRAKES
EXTREMELY HARD BRAKE PEDAL WHEN BRAKING NEARLY CAUSING ACCIDENTS. HAVE BEEN ADVISED OF 13N02 PROGRAM THROUGH FORD BUT AM TOLD MY VEHICLE DOES NOT QUALIFY FOR SAID SERVICE PROGRAM. EXACT SYMPTOMS I AM EXPERIENCING ARE REFERENCED IN 13N02. VEHICLE HAS 126000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254483September 10, 2019
ENGINE
I AM CHECKING TO SEE IF YOU ARE AWARE OF ANY ENGINE COIL REPLACEMENTS ISSUES. I SEE LOTS OF ISSUES ON THEM ON THE INTERNET. I WAS TOLD THAT THE SPARK PLUGS WOULD NEED TO BE REPLACED TOO. I WAS DRIVING ABOUT 25 MILES AN HOUR AND THE ENGINE LIGHT STARTED FLASHING AND THE CAR STARTED SHAKING. LARAWAY RD NEW LENOX IL 60451 DRIVING STRAIGHT ON THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252475August 30, 2019
AIR BAGS
SAMES DEALERSHIP IN BASTROP TEXAS SAYS THE DRIVERS SIDE AIRBAG IS NOT ON THE RECALL.. THEREFORE THEY WOULD NOT CHANGE OUT FOR ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252203August 29, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT FOUND THAT FORD ISSUED A CUSTOMER SATISFACTION PROGRAM FOR THE BRAKE BOOSTER. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS, WHICH MADE IT HARD TO STOP THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE CUSTOMER SATISFACTION PROGRAM AND THAT NHTSA SELECTS THE VEHICLES TO BE INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 68,788.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252051August 28, 2019
SERVICE BRAKES
BRAKE BOOSTER. WITHOUT WARNING THE BRAKE PEDAL ON MY VEHICLE BECAME EXTREMELY HARD DURING THE MIDDLE OF MY DRIVE. I WAS IN A YIELD TO MERGE SITUATION WHERE I COULD NOT STOP MY VEHICLE IN THE PROPER AMOUNT OF TIME. LUCKILY I WAS NOT INVOLVED IN AN ACCIDENT. THE PART ON MY VEHICLE NEEDING REPLACED IS THE SAME PART UNDER RECALL FOR THE SAME MANUFACTURER BUT MY VIN NUMBER WAS NOT INCLUDED IN THAT RECALL. I AM UPSET THAT THIS PROBLEM WAS PREVIOUSLY DETECTED BUT MY VIN NUMBER WAS NOT INCLUDED ON THE RECALL AND I HAD NO PREVIOUS KNOWLEDGE THAT THIS COULD POTENTIALLY BE A SAFETY HAZARD FOR MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251844August 27, 2019
POWER TRAIN
FROM BOTH A STOP OR AFTER SLOWING DOWN AND UPON ACCILERATION, THE TRANSMISSION WILL SLIP AND THEN CATCH REAL HARD. IT DOES IT WHEN I START FROM A STOPPED POSITION AND IT ALSO DOES IT WHEN I SLOW DOWN FOR TRAFFIC ON THE FREEWAY THEN TRY TO GET BACK UP TO SPEED. WHEN IT CATCHES IT FEELS LIKE THE CAR HAS BEEN HIT HARD FROM THE REAR. THIS IS NOT DURING A FAST START OR FAST ACCILERATION, IT IS FROM JUST NORMAL DRIVING, KEEPING UP WITH NORMAL TRAFFIC. IT HAS HAPPENED ON MANY OCCASIONS AND IS NOT CONSISTANT WITH WHEN IT HAPPENS. IT HAPPENS ONLY WHEN THE CAR IS MOVING AND HAPPENS BOTH IN TOWN, ON HIGHWAYS AND FREEWAYS. IT HAS HAPPENED AT ALL SPEEDS AND IN ALL WEATHER. IT CAUSES A LOT OF FEAR AND I CAN SEE ME HITTING THE BRAKES SOMETIME WHICH COULD ACTUALLY CAUSE SOMEONE TO RUN INTO ME AS A RESULT. THIS IS NOT NORMAL AND WHEN I HAD IT CHECKED BY THE DEALERSHIP THEY SAID THE TRANSMISSION IS STARTING TO SLIP. THIS IS NOT A NORMAL SLIP OF THE TRANSMISSION, IT IS A COMPLETE LOSS OF OPERATION THEN CATCHING AND SLAMMING THE GEARS CAUSING THE VEHICLE TO JUMP FORWARD. I AM CERTAIN THAT THE TRANSMISSION IS BEING DAMAGED WITH EACH OCCURRANCE. I WANT TO EMPHASIZE THAT THIS HAPPENS UNDER NORMAL CONDITIONS, DRIVING SANELY, NOT HOT RODDING OR FAST ACCILERATION. IT IS JUST DRIVING DOWN THE ROAD WITH NORMAL TRAFFIC. IT HAS HAPPENED MANY TIMES AND I AM ALWAYS ON THE ALERT FOR IT SO IF IT STARTS I MIGHT BE ABLE TO TAKE MY FOOT OFF THE GAS BEFORE IT WINDS UP TO HIGH TO MINIMIZE THE SLAMMING OF THE GEARS. THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR WITH 105K MILES ON IT THE CAR HAS 245K NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245651August 22, 2019
AIR BAGS
TAKATA RECALL I CALLED TO SCHEDULE MY RECALL TO BE REPAIRED NOW THAT THE AIRBAGS ARE AVAILABLE. IN ASKING FOR TRANSPORTATION UNTIL MY VEHICLE IS REPAIRED, FREEDOM FORD IN CLAYPOOL HILL, VIRGINIA SAID IT WAS A HALF HOUR JOB, THEY ONLY HAD TWO LOANERS AND THEY WOULD NOT PROVIDE ME WITH ANYTHING ELSE. NOW WHEN I CALLED THEM 8 MONTHS AGO WHEN WE GOT A LETTER TELLING US THAT WE COULD GET A FREE RENTAL UNTIL THE PARTS CAME IN THEY DIDN'T WANT TO ASSIST US THEN EITHER. HENCE WHY I AM COMPLAINING. THIS IS UNSAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245187August 20, 2019
ENGINE
DRIVING HOME FROM WORK IN MY 2010 FORD EDGE AND TURNING ONTO MY STREET THE VEHICLE SHUTS DOWN, BARELY MAKE THE CORNER CLIPPING THE OPPOSITE CURB SLIGHTLY, LOOK DOWN AND THE TEMPERATURE GAGE IS BURIED IN HOT. NO WARNING LIGHTS JUST INSTANT SHUTDOWN. OPEN THE HOOD AND SEE WATER DRIPPING FROM THE PASSENGER SIDE OF THE MOTOR BUT DON'T SEE A WATER PUMP, FIND OUT LATER IT IS INTERNAL AND CAUSED A CATASTROPHIC FAILURE, VEHICLE NEEDS NEW MOTOR FOR $7,950.00 -
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244285August 15, 2019
SERVICE BRAKES
I WAS DRIVING IN THE CITY AND AS I SLOWED COMING TO A STOP LIGHT I PRESSED THE BRAKE AND IT WAS HARD AND WASN'T STOPPING. I GOT IT STOPPED. I HEADED HOME AND A CAR WAS SUDDENLY STOPPING IN FRONT OF ME, I STEPPED ON THE PEDAL AND IT WENT TO THE FLOORBOARD I HAD TO PUMP TO GET IT TO CATCH I HAD TO SWERVE INTO THE NEXT LANE TO AVOID AN ACCIDENT. AS I PULLED INTO DRIVEWAY AND PRESSED ON BRAKE IF HISSED AND CHIRPED, THIS IS VERY DANGEROUS, I ONLY HAVE 66,000 MILES ON MY CAR. WHY HAS FORD NOT BEEN RECALLED ON THIS MATTER FROM ALL THE COMPLAINT OUT THERE ABOUT THIS ALL THE WAY BACK TO 2007? MY HUSBAND IS A CAR GUY AND HE SAID IT WAS THE BRAKE BOOSTER FAILING. DESCRIPTIONS FROM OTHER COMPLAINTS AND MECHANICAL INFORMATION COMFIRMED IT. ALONG WITH FORDS ATTEMPT TO MINIMIZE THE LARGE PROBLEM ON ALL EDGE VEHICLES WITH AN EXTENDED WARRANTY ON THE BRAKE BOOSTER ON SOME VEHICLES # 13NO2 AND IN COMPLAINTS ON THIS SITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243845August 14, 2019
ENGINE
WHILE DRIVING LATE AT NIGHT THE TEMP GAUGE WENT ON TO HOT/ CAR STALLED OUT ON A MAIN STREET I LET IT COOLED OFF AND DROVE HOME. HAD CAR TOWED TO FORD AUTO NATION NEXT DAY. I WAS TOLD THAT THE WATER PUMP AND ENGINE NEEDED TO BE REPLACED, COST WOULD BE $7,259.00. MY CAR HAS LESS THAN SEVENTY SIX THOUSAND MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242572August 7, 2019
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I HAVE A 2010 FORD EDGE WITH 38,153 MILES. IN THE LAST ONW MONTH I HAVE HAD THE TORQUE CONVERTER REPLACED (UNDER WARRANTY) AND NOW I JUST HAD THE THROTTLE BODY AND MOTOR ASY. REPLACED FOR $691.03. I SMELLED GASOLINE AND THE ENGINE HESITATED SO, I TOOK IT INTO AUTONATION IN DELRAY, FL. FOR REPAIR. THE SERVICE PERSON TOLD ME THAT THIS IS A VERY COMMON PROBLEM AND I SHOULD KEEP MY RECEIPT FOR A RECALL IN THE FUTURE. I WAS LUCKY THAT THE CAR DID NOT EXPLODE WITH THE FUEL FUMES. THERE NEEDS TO BE A RECALL OF THIS CONDITION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241581August 4, 2019
ENGINE
2010 EDGE LOSES POWER WITHOUT WARNING. IT JUST WENT OUT. I WAS ABLE TO PARK AND PUT IT BACK ON TRACK. WHEN I AM STOPPED WAITING FOR THE CHANGE OF LIGHT I HAVE TO KEEP THE ACCELERATOR PEDAL STUCK AND THE BRAKE PEDAL SO THAT IT DOES NOT TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241269August 2, 2019
STEERING
STEERING PROBLEM UPON ENTERING THE DRIVER WAY TO MY GARAGE MY STEERING WENT OUT HAD TO FIGHT THE WHEEL TO TURN IT LATER THAT EVENING I CHECK IT WENT TO DRIVE WENT ABOUT 200 FEET DOWN THE ALLEY AND IT WENT OUT AGAIN. DROVE TO THE SHOP THE NEXT MORNING NO PROBLEM THE MECHANIC SAID IT MAYBE A RECALL I SHOULD CHECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234107July 23, 2019
SERVICE BRAKES
BEGAN HEARING AIR WHEN BRAKE PEDAL WAS PRESSED. SPONGY FEELING WHEN USING THE BRAKE. MECHANIC SAID THE BRAKE BOOSTER NEEDED TO BE REPLACED FOR THE PRICE OF $687.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232836July 17, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKES STARTED TO BECOME LOOSE AND THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED REPLACEMENT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232871July 17, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT BRAKE OR STOP UNLESS THE BRAKE PEDAL WAS PUMPED. THE CONTACT DROVE TO MCREE FORD (2800 GULF FWY, DICKINSON, TX 77539, (832) 769-0200) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A POWER BOOSTER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 108,452. *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232293July 16, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKES DID NOT WORK PROPERLY AND TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES WOULD NOT STOP THE VEHICLE. THE CONTACT'S SPOUSE HAD TO USE EXCESSIVE FORCE AND PUMP THE BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO KINGS AUTO MALL (9555 KINGS AUTO MALL WAY, CINCINNATI, OH 45249, (513) 686-0220) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,926.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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