Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10984563May 9, 2017
STRUCTURE:BODY
THE DOOR LATCH SENSOR STAYS ON EVEN WITH THE DOOR CLOSED AND LATCHED. WHILE DRIVING THE CAR KEEPS TELLING YOU TO STOP AND PUT THE CAR IN PARK BECAUSE THE DOOR IS NOT LATCHED. WHEN THE CAR IS OFF THE LIGHTS STAY ON DRAINNING THE BATTERY BECAUSE IT STILL DOES NOT SENSE THE DOOR IS CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984219May 8, 2017
SERVICE BRAKES
BRAKE BOOSTER FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984148May 7, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE LEFT DOOR AJAR SENSOR LIGHT STAYS ON AFTER ALL DOORS ARE CLOSED SECURELY. THE DOORS DO NOT AUTOMATICALLY LOCK AFTER STARTING TO DRIVE. THE DOME LIGHT STAYS ON FOR A LONG TIME. THE WARNING SIGNAL BEEPS EVERY TIME WE STEP ON THE BRAKE AND IS VERY ANNOYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983811May 6, 2017
UNKNOWN OR OTHER
WHEN THE DRIVER DOOR IS CLOSED THE DOOR AJAR WARNING REMAINS ON. THIS CAUSES THE DOME LIGHTS TO STAY ON WHEN CAR IS TURNED OFF CAUSING A BATTERY DRAIN. ALSO THE DOOR AJAR WARNING SOUNDS AND DOME LIGHT TURNS ON WHENEVER YOU COME TO A STOP AND THEN LIFT FOOT OFF THE BRAKE. THIS MAKES IT VERY UNSAFE AT NIGHT WHEN TRYING TO BACKUP. THIS ALSO CAUSES THE AUTOMATIC DOOR LOCKS TO NOT ENGAGE EITHER. THIS CAR IS A LITTLE OVER THREE YEARS OLD AND THIS SHOULD NOT BE AN ISSUE. VERY POOR DESIGN ON THE DOOR AJAR SENSOR. RESEARCHING I HAVE FOUND MANY EDGE OWNERS WITH THIS ISSUE. FORD SHOULD ADDRESS THIS IMMEDIATELY BECAUSE THIS IS A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983868May 6, 2017
STRUCTURE:BODY
DOOR AJAR NOTIFICATION WILL NOT GO OFF EVEN THOUGH THE DOOR IS COMPLETELY SHUT. THIS KEEPS THE OVER HEAD DOME LIGHTS FROM GOING OFF AS WELL AS THE DOORS FROM LOCKING. IT'S DANGEROUS AT NIGHT BECAUSE IT'S HARD TO SEE TO BACK UP WHEN THE DOME LIGHTS ARE ON. IT MAKES VISIBILITY VERY LOW. IT'S ALSO NOT SAFE THAT THE DOORS DO NOT LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983642May 5, 2017
UNKNOWN OR OTHER
DOOR AJAR REMAINS ON WHEN DOORS ARE CLOSED. CANNOT LOCK DOORS WHEN IN VEHICLE. VERY UNSAFE WITH CHILDREN. INTERIOR LIGHTS STAY ON AND DRAIN BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983299May 3, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE INTERIOR LIGHTING SUDDENLY ILLUMINATED, THE DRIVER SIDE DOOR AJAR INDICATOR ILLUMINATED, AND THE DOOR CHIME BEGAN TO SOUND. WHEN THE CONTACT STOPPED THE VEHICLE AND OPENED AND CLOSED THE DOOR, THE CHIME STOPPED. THE FAILURE RECURRED SHORTLY AFTERWARDS. THE CONTACT ALSO STATED THAT THE FAILURES OCCURRED EVERY DAY FOR THE PAST THREE WEEKS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND THE CONTACT WAS ADVISED TO CALL NHTSA AND FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983015May 2, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE DOOR AJAR LIGHT IS COMING ON EVEN WHEN THE DOOR IS CLOSED. THIS IS PREVENTING THE DOME LIGHTS FROM TURNING OFF IN ORDER TO DRIVE AND ALSO DRAINING THE BATTERY. IS IS A SAFETY ISSUE AT NIGHT AND WHEN I PARK MY CAR AND THE BATTERY DIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981466April 30, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT WILL NOT GO OFF ON MY 2013 FORD EDGE WHEN THE DOOR IS SECURELY SHUT. THIS CAUSES THE INTERIOR DOME TO REMAIN ON WHILE DRIVING CAUSING A SERIOUS DRIVING OBSTRUCTION AND DANGEROUS CONDITION. IT IS ALSO DRAINING THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981468April 30, 2017
ENGINE, VEHICLE SPEED CONTROL
TWICE NOW WITHIN TWO DAYS, MY WIFE OR I HAVE BEEN DRIVING ALONG AT 20-30 MPH THROUGH THE NEIGHBORHOOD AND THE VEHICLE HAS LOST PROPULSION. I SAY THIS BECAUSE THE MOTOR STAYS RUNNING, BUT DOESN'T ACCEPT INPUT FROM THE GAS PETAL. SERVICE WRENCH COMES ON, BUT VEHICLE DIAGNOSTICS COME BACK OK. TURN VEHICLE OFF, CRANKS UP AND DRIVES FINE. THE INTERWEBS SAYS ITS A THROTTLE BODY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981478April 30, 2017
ELECTRONIC STABILITY CONTROL (ESC)
THE DOOR AJAR LIGHT IS ON AND WILL NOT TURN OFF EVEN WHEN ALL DOORS ARE PROPERLY CLOSED. THIS LEAVES THE DOME LIGHTS ON THE ENTIRE TIME, WASTING BATTERY. IT ALSO CAUSES WARNING BELLS AND LIGHTS TO COME ON WHILE DRIVING, CAUSING A DISTRACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981378April 29, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON. HAVE TO SLAM THE DOOR AT LEAST 3-4 TIMES BEFORE IT GOES OFF. HAD IT LOOKED AT THE DEALER ONLY TO HAVE THEM ONLY CLEAN THE DOOR LATCH. WHEN PROBLEM RETURNED THEY TOLD ME THAT IT WAS NO LONGER UNDER WARRANTY, TOO MANY MILES AND WOULD COST OVER $350.00 TO REPLACE DOOR LATCH. THERE IS CLEARLY A PROBLEM WITH THIS AS MY VEHICLE IS NOT THE ONLY VEHICLE DOING THIS. THE OTHER CONCERN BESIDES THE DOOR POSSIBLY FLYING OPEN, IS HAVING TO REPLACE THE BATTERY AS THE DOME LIGHT STAYS ON FOR A LONG PERIOD OF TIME AFTER SHUTTING THE CAR OFF AND NOT BEING ABLE TO LOCK THE CAR BECAUSE IT THINKS THE DOOR IS AJAR. THIS PROBLEM HAPPENS WHEN THE VEHICLE IS STATIONARY AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981383April 29, 2017
STRUCTURE:BODY
LH DOOR AJAR LAMP WONT LET THE INTERIOR LAMPS TURN OFF DURING VEHICLE IN USE, A REAL PROBLEM AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981221April 28, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 35 MPH, THE "DRIVER'S DOOR AJAR" INDICATOR ILLUMINATED WHILE THE DOOR WAS CLOSED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE CONTACT WAS NOT AWARE OF THE RESULTS. THE DEALER OFFERED A TEMPORARY REPAIR, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THERE WAS NO RECALL. THE CONTACT WAS ADVISED TO RETURN TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981071April 27, 2017
SERVICE BRAKES
BRAKE PEDAL DROP TO FLOOR AND VEHICLE DIES, ALSO TURNS ON CHECK ENG LITE DUE TO VACUUM LOSS DEALER THEN TRIES TO SELL YOU EMISSION PARTS DUE TO CODE, MY CAR IS MAY BUILD 5/1/ THE 3/1 ARE UNDER RECALL SAME PLEASE PLEASE CHECK INTO THIS. THE DEALER ONLY PULLS UP WHAT IS ON HIS COMPUTER . YOU WILL NEVER KNOW THE AMOUNT OF VEHICLES THAT ARE AFFECTED.DO TO THERE RECORDS NOT BEING AVAILABLE TO YOU..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980950April 26, 2017
UNKNOWN OR OTHER
DOOR AJAR SENSOR DOESN'T REGISTER AND TELLS THE CAR THAT THE DOOR ISN'T CLOSED WHEN IT IS. LEADS TO DRAINED BATTERIES WHEN PARKED DUE TO CAR THINKING THE DOOR IS OPEN AND WE HAVE BEEN STRANDED MULTIPLE TIMES. IT ALSO TRIGGERS MULTIPLE ALARMS DURING THE ENTIRE DRIVING EXPERIENCE THAT ARE HAZARDOUS DUE TO TAKING ATTENTION OFF OF THE ROAD TO READ WHAT'S WRONG AND LOOK AT THE SCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979614April 20, 2017
UNKNOWN OR OTHER
DOOR AJAR/ DOOR LATCH ISSUE. WHEN MY DOOR ARE CLOSED IT STILL SAYS ITS OPEN I HAVE ONLY HAD THIS CAR FOR YEAR AND HALF AND I WANT TO REFUSE TO DRIVE IT BECAUSE I HAVE 2 KIDS AND THE DOORS WILL NOT LOCK WHILE DRIVING AND MY LIGHTS IN THE CAR STAY ON. I BEEN READINGS ITS HUGE ISSUE WITH FORD, I REFUSE TO PAY $500 BUCKS FOR SOMETHING THAT SHOULD BE FIX ALREADY. WHAT DO I DO?>
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979271April 19, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DOOR AJAR CONTINUES TO STAY ON DESPITE DOORS BEING CLOSED. UNABLE TO LOCK DOORS (ALL DOORS) WHILE DRIVING. INTERIOR LIGHTS STAY ON. INTERIOR LIGHTS COME ON WHILE DRIVING MAKING IT DIFFICULT TO SEE AT NIGHT. UNABLE TO LOCK DOORS WITH KEYPAD. UNABLE TO TELL IF DOOR IS ACTUALLY CLOSED OR NOT WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979320April 19, 2017
ELECTRICAL SYSTEM
DOOR AJAR SENSOR LIGHT AND INTERIOR LIGHTS WILL NOT SHUT OFF WHEN DOOR IS CLOSED. WILL NOT ALWAYS LOCK IF SENSOR BELIEVES DOOR IS AJAR. TAKES MANY ATTEMPTS TO GET SENSOR TO TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978645April 15, 2017
ELECTRICAL SYSTEM
AT 89000 MILES I KEEP GETTING A "DRIVER DOOR AJAR" WARNING WHILE I AM DRIVING. I LOOKED ONLINE TO SEE THAT MANY PEOPLE HAVE THE SAME ISSUE WITH THIS VEHICLE AT OR ABOUT THE 90K MILE MARK. THE BATTERY WILL DRAIN BECAUSE THE CAR THINKS THE DOOR IS OPEN,THE LIGHTS STAY ON IN THE CAR THUS DRAINING BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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