Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10994170June 9, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
THE DOOR AJAR WARNING WILL NOT GO OFF WITH THE DOOR CLOSED . IT WILL DO IT AFTER DRIVING FOR A FEW MILES AND WHEN FIRST STARTED. I CAN NO LONGER LOCK MY CAR AT NIGHT BECAUSE THE ALARM WILL GO OFF DUE TO THIS ISSUE AND WAKE EVERYONE UP. I HAVE BEEN READING MANY COMPLAINTS ABOUT THIS ISSUE,AND FOR AS MUCH AS THESE CARS COST , I CAN'T BELIEVE FORD HAS NOT ISSUED A RECALL TO FIX IT. THIS IS A SAFETY HAZARD DUE TO ME NOT BEING ABLE TO LOCK MY DOORS AT NIGHT, AND BECAUSE WHILE DRIVING, THE DOORS UNLOCK. PLEASE EXPEDITE THIS INVESTIGATION FOR MYSELF AND THE THOUSANDS OF OTHERS THIS HAS AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993897June 8, 2017
ELECTRICAL SYSTEM
I HIT JUST A LITTLE OVER 60 K MILES ON MY 2013 FORD EDGE AND I WAS ALSO DUE FOR AN OIL CHANGE. I TOOK MY CAR TO THE FORD DEALERSHIP AND WHEN IT WAS GETTING SERVICED, THEY OFFERED ME MAINTENANCE ON MY CAR AS IT WAS DUE. I DECLINED. WHEN I GOT IN MY CAR THE 'DOOR AJAR' LIGHT STARTED TO SOUND SO I OPENED AND SHUT MY DOOR BUT THE PROBLEM WOULD NOT CORRECT. I WENT ABOUT MY DAILY ROUTINES AND IT HAS NOT STOPPED AND IT'S VERY ANNOYING AND THE INTERIOR LIGHTS WON'T SHUT OFF CAUSING THE PANELS TO BECOME VERY HOT. NOW THE INSIDE PANEL/SCREEN HAS FROZEN UP AND I KEEP HAVING TO RESET IT. I CALLED FORD SERVICE DEPARTMENT AND THEY ONLY WANT ME TO BRING IT IN (SO THEY CAN CHARGE ME THE $500+ TO FIX IT). THIS IS A RIPOFF!!! MY DOOR WON'T LOCK EITHER. I LIVE ALONE IN A RATHER LARGE CITY AND THERE ARE BEGGARS ON JUST ABOUT EVERY CORNER. THIS MORNING, ONE CAME UP TO MY CAR AND TAPPED ON MY WINDOW WANTING MONEY. MY DOORS WOULD NOT LOCK AND I WAS SCARED TO DEATH. ANYONE CAN OPEN MY DOOR AT A STOP LIGHT OR WHEREVER I AM AND I AM NOT SECURE. FORD KNOWS THIS IS HAPPENING AND WILL DO NOTHING ABOUT IT. IT'S A SCAM TO GET MONEY FROM EVERYONE HAVING THIS ISSUE AND I AM NOW CONCERNED FOR MY SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994045June 8, 2017
ELECTRICAL SYSTEM
DOOR AJAR SIGNAL & INTERIOR LIGHTS REMAIN ON WHEN DOOR IS CLOSED. CAUSES A NIGHT DRIVING HAZARD SINCE LIGHTS STAY ON WHEN DRIVING, LEAVES INTERIOR LIGHTS ON WHICH DRAINS THE BATTERY WHEN CAR IS OFF & IN PARK, & UNABLE TO LOCK DOORS WHEN IN VEHICLE WHETHER OR NOT YOU ARE IN DRIVE. HAPPENS MULTIPLE TIMES A DAY OVER MULTIPLE WEEKS & MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993702June 7, 2017
UNKNOWN OR OTHER
SHIFT TO PARK WARNING ON THE DASH COMES ON WHEN THE CAR IS IN PARK. THIS CAUSES THE BATTERY TO RUN DOWN. I WAS TOLD THE PROBLEM IS IN THE SHIFT ASSEMBLY.CAR HAS 19,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993718June 7, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO APPLY THE BRAKES, THE CONTACT HAD TO PLACE EXTRA PRESSURE ON THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO BEGIN TO STOP. THE BRAKES ALSO MADE A HISSING TYPE NOISE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS REGARDING THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993748June 7, 2017
ELECTRICAL SYSTEM
DOOR AJAR ALARM WILL NOT TURN OFF WITH DOOR FULLY SHUT. THIS IS SECOND TIME AFTER WE PAID TO HAVE REPAIRED APPROX. ONE YEAR AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993557June 6, 2017
ELECTRICAL SYSTEM
DOOR AJAR SENSOR GOES OFF EVEN THOUGH DOOR IS CLOSED PROPERLY. THIS HAPPENS WHILE STATIONARY. DINGS TO 'SHIFT TO PARK'. STARTED OFF WITH HAVING TO CLOSE AND RECLOSE THE DOOR ON OCCASION. NOW IT'S UP TO 8-10 TIMES IN A ROW BEFORE THE DOOR AJAR SENSOR STOPS. CAR ALARM WON'T ENGAGE. HAVE ALSO HAD TO DRIVE WITH INDICATOR CONSTANTLY DINGING WHILE DRIVING TELLING ME TO STOP AND CLOSE DOOR. LOCKS WON'T ENGAGE WHILE DRIVING WHICH IS A SAFETY ISSUE. CALLED MY LOCAL FORD SERVICE CENTER AND THEY SAID THEY HAD TO DO A DIAGNOSTIC...WHICH WILL COST ME OVER 100 DOLLARS EVEN THOUGH I HAVE THE EXTENDED WARRANTY. THERE SEEMS TO BE QUITE A FEW COMPLAINT REGARDING THIS ISSUE. COSTS TO REPAIR RUN BETWEEN $350-500 ACCORDING TO REPORTS ON FORUMS. MY CAR HAS 50,000 AND IS MAINTAINED IMPECCABLY. WOULD SEEM BECAUSE THE NUMBER OF COMPLAINTS AND THE SAFETY ISSUE OF DRIVING WITH THE SENSOR GOING OFF AND NOT BEING ABLE TO LOCK THE DOOR WHILE DRIVING, THIS SHOULD BE A RECALL ISSUE. THIS STARTED A COUPLE MONTHS AGO AND HAS GOTTEN CONTINUALLY WORSE AND MORE OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993366June 6, 2017
ELECTRICAL SYSTEM
THE "DOOR AJAR" LIGHT COMES WHEN THE DOOR IS FULLY LATCHED, THE DOOR CAN BE SLAMMED REPEATEDLY AND THE LIGHT STAYS ON. THE INTERIOR DOME LIGHT STAYS LIT CREATING NIGHT VISION PROBLEMS, THE DOORS WILL NOT LOCK, THESE TWO PROBLEMS CREATE VERY IMPORTANT SAFETY ISSUES. THIS IS NOT AN ISOLATED PROBLEM AND HAS BEEN DOCUMENTED NUMEROUS TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993391June 6, 2017
ELECTRICAL SYSTEM, WHEELS, UNKNOWN OR OTHER
DRIVER DOOR AJAR LIGHT STAYS ON LONG AFTER CAR IS PARKED OR DRIVING ALONG WITH INTER LIGHTS STAY ON TIRE PRESSURE SENSOR STAYS LOW PRESSURE RANDOM TIMES COLD OR HOT WEATHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993305June 5, 2017
ENGINE, POWER TRAIN
ENGINE SUDDENLY STALLS WHILE DRIVING. YELLOW WRENCH LIGHT COMES ON AND THERE IS NO POWER WHEN APPLYING ACCELERATOR. HAS HAPPENED WHILE ON HIGHWAY (APPROX 70 MPH) AND SURFACE STREETS (APPROX 30 MPH). PULL OVER TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE. THE RESTART WAS SPUTTERY BUT CAME ON AND NO MORE WRENCH LIGHT, THE VEHICLE RAN AS IF NOTHING HAPPENED. AFTER TAKING IT TO A DEALERSHIP WAS TOLD PROBLEM COULD NOT BE DUPLICATED AND NO FIX COULD BE MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993317June 5, 2017
UNKNOWN OR OTHER
DOOR AJAR WARNING LIGHT AND ALARM COMES ON EVEN WHEN DOOR IS SECURELY CLOSED. NO MATTER HOW MANY TIMES THE DOOR IS CLOSED OR HOW HARD IT IS SLAMMED, THE WARNING CONTINUES. ALSO, THE DOME LIGHT WILL NOT GO OFF, AND THE DOORS WILL NOT LOCK WHILE THE WARNING IS ON. THE NOISE IS DRIVING ME NUTS! HAD THIS SAME PROBLEM WHEN THE CAR WAS 1 YEAR OLD AND NOW IT IS BACK AGAIN. 40,000 MILES SO NO WARRANTY. OBVIOUSLY THEY DO NOT HAVE A PERMANENT FIX FOR THIS RECURRING PROBLEM. THE DOOR AJAR WARNING COMES ON AS SOON AS I START THE CAR, AND CONTINUES WHEN THE CAR IS IN MOTION. AGAIN - THE DOOR IS SECURELY CLOSED!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992624June 1, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT IS ON CONSTANTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992656June 1, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE CHIME SOUNDED. THE "ENGINE ON, DOOR OPEN, PARK CAR" MESSAGE FLASHED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD, BUT THE CHIME CONTINUED AND THE MESSAGE REMAINED. THE CONTACT HAD TO UNPLUG THE BATTERY IN ORDER TO STOP THE WARNING INDICATOR AND THE CHIME. THE VEHICLE WAS TAKEN TO THE CAPELL FORD WOODSIDE NEW YORK DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE DOOR LATCH WAS DAMAGED AND NEEDED REPLACEMENT. THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992123May 30, 2017
ELECTRICAL SYSTEM
DOOR AJAR WARNING REMAINS ON AFTER DOORS HAVE BEEN CLOSED TIGHTLY. LIGHTS REMAIN ON AND DRAINS BATTERY. DRIVER DOOR AJAR LIGHT COMES ON RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992261May 30, 2017
SERVICE BRAKES
BREAK BOOSTER WENT OUT. THIS CAUSES THE BREAK PEDAL TO BE HARD TO PRESS AND DELAY IN BREAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992033May 29, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
DOOR LATCH SYSTEM MALFUNCTION. THIS TRIGGERS A DOOR ADJAR SIGNAL IN THE VEHICLE. THIS ULTIMATELY KEEPS THE INTERIOR LIGHTS ON AND PROHIBITS YOU FROM LOCKING THE DOORS OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992085May 29, 2017
UNKNOWN OR OTHER
THE REAR WINDOW EXPLODED, FOR NO REASON! THE CAR WAS PARKED IN MY GARAGE AND HADN'T BEEN DRIVEN FOR 3 HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991965May 28, 2017
ELECTRICAL SYSTEM
THE DRIVER DOOR AJAR LIGHT WOULD NOT TURN OFF WITH THE DOOR CLOSED. THIS PREVENTS THE DOOR LOCKS FROM WORKING WHILE THE CAR IS IN MOTION, INCLUDING THE REAR DOORS WHERE THE BABY SEAT IS LOCATED. THIS COULD ALLOW A CHILD TO OPEN THE DOOR WHILE IN MOTION. ALSO, THE INTERIOR LIGHTS SHINE ON THE WINDSHIELD AT NIGHT MAKING I DIFFICULT TO SEE ONCOMING TRAFFIC AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992025May 28, 2017
SERVICE BRAKES
MY BRAKE BOOSTER FAILED. IT HAD A HISSING SOUND WHEN THE PEDAL WAS DEPRESSED, AND THE BRAKES WERE EXTREMELY DIFFICULT TO ACTUATE WHEN DRIVING UNDER ANY CONDITIONS. I KNOW THERE WAS A SIMILAR RECALL ON THE FORD EDGE BUT THEY TELL ME THAT MINE IS NOT AFFECTED OR COVERED. I JUST PAID TO HAVE IT REPLACED AT 23,126 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991664May 25, 2017
ELECTRICAL SYSTEM
WHILE VEHICLE WAS UNDER WARRANTY, DOOR AJAR SENSOR INDICATED DRIVER'S SIDE DOOR WAS AJAR WHEN IT WASN'T. DEALER CLEANED SENSOR AND IT WORKED FOR AWHILE. NOW VEHICLE IS OUT OF WARRANTY AND SENSOR IS FAILING AGAIN, BUT THIS TIME WHILE IT WAS PARKED IN MY GARAGE FOR THE NIGHT THE PARKING LIGHTS AND DOME LIGHTS CAME ON BECAUSE SENSOR INDICATED THE DRIVER'S SIDE DOOR WAS AJAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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