Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11001374June 26, 2017
STRUCTURE:BODY
LEFT FRONT DOOR SENSOR REGULARLY INDICATES DOOR AJAR, WHEN IT IS NOT. EFFECTS WHETHER I CAN LOCK DOORS TO PROTECT CHILDREN AND OTHER PASSENGERS. ALSO ADVERSELY IMPACTS BATTERY LIFE; IF SENSOR INCORRECTLY INDICATES DOOR AJAR, THE INTERIOR LIGHTS REMAIN ON AFTER DEPARTING THE VEHICLE, THUS DRAINING BATTERY AND INCREASING LIKELIHOOD OF NOT BEING ABLE TO START LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001552June 26, 2017
ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT LIGHT WILL COME ON WHILE DRIVING AS THERE WAS NOT LIGHT ON WHEN ONE STARTED THE TRIP BUT COMES ON AFTER DRIVING A BIT, AND HAVE TO SLAM THE DOOR SEVERAL TIMES AND ALSO CAUSE THE INTERIOR LIGHTS TO COME ON. HAVE TO BE CAREFUL AS SOME TIMES THE LIGHT DOES NOT GO OFF WHEN CAR IS PARKED. FEEL IT IS A HAZARD TO BE DRIVING AND THE DOOR AJAR LIGHT COME ON AFTER DRIVING A WHILE IN TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000973June 24, 2017
ELECTRICAL SYSTEM
DOOR AJAR SENSORS ARE FAULTY, CAUSING UNSAFE CONDITIONS WHILE DRIVING, MOSTLY AT NIGHT TINE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000356June 21, 2017
ENGINE
SUDDEN LOSS OF POWER, NO SPECIAL ENVIRONMENTAL CONDITIONS, ENGINE RPM DROPPED WITHOUT WARNING TO 400 RPM, CAR SPEED LIMITED TO 1 MPH. HAD TO QUICKLY PULL OFF 45 MPH, 4-LAND HWY. THRU HEAVY TRAFFIC TO REACH SIDE STREET (NO SHOULDER AVAILABLE). ENGINE CONTINUED TO RUN - BUT NO RESPONSE TO THROTTLE PEDAL. CONDITION KNOWN AS "LIMP MODE". TURNED ENGINE OFF, WAITED FEW MINUTES, STARTED BACK UP NORMALLY. DEALER UNABLE TO PULL ERROR CODE. HOWEVER, RESEARCH AND COMPLAINTS FILED ON-LINE SHOW THIS IS RECURRING PROBLEM WITH FORD ELECTRONIC THROTTLE BODY FAILURE. THIS IS DEFINATELY A SAFETY ISSUE. MANY OTHER FORD MODELS HAVE HAD RECALL FOR DEFECTIVE ETB'S - BUT NOT MY VIN. SUDDEN LOSS OF POWER IS INDICATED BY "YELLOW WRENCH" INDICATOR - BUT SUDDEN COMPLETE LOSS OF POWER IS SEVERE SAFETY ISSUE ON ROADS WITHOUT SHOULDER, OR WORSE, HEAVY MULTI-LANE TRAFFIC OR NARROW BRIDGES. FORD ACCEPTED COMPLAINT - BUT REFUSED EXTENDED WARRANTY COVERAGE - DEALER CHARGES FOR REPLACEMENT ETB INSTALLATION WERE NOT SUBSIDIZED BY FORD. IF FORD ETB'S HAVE BEEN RECALLED ON OTHER MODELS, ALL ETB'S SHOULD BE RECALLED. SEVERE, SCARY, RELIABILITY & SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000422June 21, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYING ON FOR DRIVER DOOR. ALERT KEEPS TELLING ME TO PUT CAR IN PARK WHILE CAR IS IIN MOTION. DOORS WON'T LOCK WHILE CAR IS IN MOTION. DONE LIGHTS STAY ON WHILE CAR IS IN MOTION. THIS HAPPENED IN EARLY 2016 AS WELL, FORD DEALERSHIP REPLACED THE ENTIRE DOOR MECHANISM SO THIS PART IS ONLY 16 MONTHS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000542June 21, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
THIS IS MY SECOND TIME REPORTING NON-WORKING DOOR LOCK SYSTEMS. HAS BEEN REPAIRED BUT CONTINUES TO NOT WORK. WHAT CAN BE DONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000308June 20, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO SLOW DOWN. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, ALAN CAR CARE, WHO DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995795June 19, 2017
ELECTRICAL SYSTEM
CONSTANT DOOR ADJAR WARNINGS. UPON CLOSING THE DRIVERS DOOR, THE DOOR ADJAR WARNING GOES OFF, AND I CAN NOT LOCK MY DOOR AFTER THIS WARNING GOES OFF. NOT ONLY THAT, BUT IF IT IS THROWING THIS DOOR ADJAR WARNING WHEN YOU PARK YOUR CAR, THE DOME LIGHTS WILL STAY ON AND DRAIN YOUR BATTERY. THIS IS AN ENGINEERING FAILURE, AND NEEDS HAVE A RECALL ISSUED. IF YOU CAN NOT LOCK YOUR DOORS WHILE YOU ARE DRIVING....NOW DAYS THAT IS A HUGE SAFETY ISSUE. CAN YOU SAY CARJACKING WAITING TO HAPPEN?? THINK ABOUT YOUR FAMILY, DRIVING IN A CAR WITH THIS PROBLEM...NOT A GOOD FEELING HUH? MAKE THIS A RECALL FORD! STAND BEHIND YOUR VEHICLES THAT YOU SELL !!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995743June 18, 2017
ENGINE
2ND AND 3RD CYLINDERS IN MY 2.0 ECOBOOST ENGINE ARE MISFIRING. CAR HAS 63000 MILES. CAR SHAKES WHEN IDLING AND DOES NOT ACCELERATE PROPERLY. CAR DRIVES AT 6000 RPM WHEN GOING 60MPH ON THE HIGHWAY. CAR SHAKES AND JERKS WHEN DRIVING. CHANGED ENGINE COILS AND SPARK PLUGS AND THAT DID NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995754June 18, 2017
ELECTRICAL SYSTEM
DRIVER DOOR AJAR WARNING STAYS ON. WITH THAT THE DOME LIGHT STAYS ON AND CAR WILL NOT LOCK WHILE DRIVING. DRAINS BATTERY. ALARM KEEPS BEEPING AS I'M DRIVING. ALL ARE SAFETY CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995569June 16, 2017
POWER TRAIN
VEHICLE WAS BOUGHT NEW AND NOW HAS 60000 MILES. WE HAVE HAD NO PROBLEMS BEFORE 06/14/17. DRIVING TO WORK, THERE WAS A SUDDEN LOSS OF POWER, ACCELERATOR WOULD NOT FUNCTION AND SPEEDOMETER QUIT REGISTERING. THE YELLOW WRENCH CAME ON INDICATING THERE WAS SOME TYPE OF POWERTRAIN FAILURE. VEHICLE WAS ON A TWO-LANE BRIDGE AND HAD TO LIMP TO THE OTHER SIDE TO SAFELY PULL OVER. WAS NOT ABLE TO TRAVEL MORE THAN 1-2 MILES PER HOUR. PULLED TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK AND TURNED OFF THE ENGINE. WAITED A FEW MINUTES AND DECIDED TO RESTART THE CAR. VEHICLE WORKED NORMALLY AND WAS ABLE TO CONTINUE INTO WORK. CONTACTED FORD SERVICE AND MAKE APPOINTMENT TO BRING IT IN THE NEXT MORNING FOR DIAGNOSIS. TECHNICIAN VERIFIED CONCERN, TRIED TO PULL A CODE, WAS NOT ABLE TO GET ONE, BUT DETERMINED THE PROBLEM WAS WITH THE THROTTLE BODY INTERNAL FAILURE AND REPLACED AND REPROGRAMMED PCM. A SIMPLE GOOGLE SEARCH REVEALED A RECALL FOR THIS SAME PROBLEM AND PART BY FORD BUT NOT FOR THE EDGE. HOWEVER, IT APPEARS THAT THERE ARE MANY EDGE OWNERS WHO HAVE HAD THIS SAME ISSUE. THIS NEEDS TO BE ADDRESSED AND CORRECTED BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995280June 15, 2017
UNKNOWN OR OTHER
WHEN YOU SHIFT INTO DRIVE THE DOOR ADJAR LIGHT COMES ON, THE CHIME AND MESSAGE TO SHIFT TO PARK AND THE INABILITY TO LOCK THE DOORS. IT CAUSES A SAFETY PROBLEM FOR THE DRIVER. VERY EXPENSIVE TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995079June 14, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
DOOR AJAR LAMP STAYS ON, DRAINS BATTERY. COMES ON WHILE DRIVING, FORCES PULL OVERS ON FREEWAYS TO GET THE INTERIOR LIGHTS TO GO OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995240June 14, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE LEFT REAR DOOR AJAR NOTIFICATION LIGHT ON THE DASH WILL NOT GO OFF, EVEN THOUGH THE DOOR IS SHUT. WHICH MEANS THE DOME LIGHT STAYS ON AND THE DOORS WILL NOT LOCK. THIS HAPPENED WHEN THE DOOR WAS OPENED, BUT NO MATTER HOW MANY TIMES, OR HOW MUCH FORCE IS USED TO CLOSE THE DOOR, THE NOTIFICATION WON'T GO AWAY, AND THE DOORS WON'T LOCK WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994592June 13, 2017
STRUCTURE:BODY
DOOR LATCH SENSOR STAYS ON. DEALERSHIP STATES IT IS A TYPICAL FAULTY PART THAT THEY HAVE TO REPLACE. EVEN AFTER REPLACING THE SAME PART CONTINUES TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994935June 13, 2017
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE'S SPEED REDUCED AND WOULD ONLY ACCELERATE TO 4 MPH. A WRENCH WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, IT RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PINES FORD LINCOLN LOCATED AT 8655 PINES BLVD, PEMBROKE PINES, FL 33024; (954) 443-7000) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. CASE NUMBER: CAS12510115 WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994516June 12, 2017
SERVICE BRAKES
FORD HAS A KNOWN PROBLEM WITH THE BRAKE BOOSTER ON THE EDGE. BEING PROACTIVE TO HAVE MINE MY ORIGINAL EQUIPMENT BRAKE BOOSTER REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994539June 12, 2017
EXTERIOR LIGHTING
INTERIOR HEADLIGHTS WITH DOOR AJAR LIGHT COME ON AND OFF RANDOMLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994316June 11, 2017
STRUCTURE:BODY
THERE IS WATER LEAKING INTO MY FORD EDGE LEAVING A PUDDLE ON MY DRIVERS SIDE FLOOR, COMPLETELY SATURATING THE CARPET. THE WATER IS LITERALLY POOLING ON THE FLOOR UNDER MY FEET. THIS HAPPENS WHEN THE CAR SITS IDLE, UNDRIVEN, WHEN THERE IS RAIN. IT HAS NOTHING TO DO WITH AN A/C LEAKAGE, CONDENSATION, ETC. THERE IS WATER LEAKING FROM THE OUTSIDE INTO MY VEHICLE AND HAS NOW RESULTED IN RUSTING OF MY FLOORBOARD AND MOLDING TO MY CARPET. THERE IS A STRONG MOLD ODOR AND IS INTOLOERABLE UNLESS THE WINDOWS ARE OPEN WHILE DRIVING. I HAVE A CHILD WITH ALLERGIES AND HE CAN NOT BE EXPOSED TO THIS. THIS HAS HAPPENED NUMEROUS TIMES AFTER RAIN . I HAVE VACUUMED UP THE WATER, DRIED THE CARPETING BUT IT REOCCURRES OVER AND OVER. MY FIRST INCIDENT WAS JUST A MONTH OR SO AFTER I PURCHASED THE VEHICLE USED. I WILL GET INTO MY VEHICLE IN THE MORNING AND YOU CAN VISUALLY SEE A PUDDLE ON MY DRIVERS SIDE FLOOR, SOMETIMES EVEN SUBMERSING MY FLOOR MAT, WHEN THERE WAS RAIN DURING THE NIGHT AND THE FLOOR WAS DRY WHEN I PARKED IT THE NIGHT BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994114June 9, 2017
UNKNOWN OR OTHER
LAST YEAR I BROUGHT MY EDGE IN FOR DOOR AJAR LIGHT TO A FORD DEALER. THEY FIXED IT AND IT COST 225.00. THIS WAS JULY 14 2016. IT HAS STARTED TO DO THE SAME THING LESS THEN A YEAR. THIS CAN BE A SAFETY ISSUE BECAUSE IF YOU JUST PRESS THE OK AND THE LIGHT GOES OUT THE DOORS WILL NOT LOCK. AND IF YOU HAVE CHILDREN IN THE BACK THEY CAN STILL OPEN THE DOOR.. FORD SHOULD BE RESPONSIBLE TO HAVE THIS FIX NOT THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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