Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11006586July 20, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT KEEPS COMING ON. FORD FIXED AT AROUND 38,000 MILES NOW IT HAS COME BACK. I WAS TOLD THEY WOULD DO THE CHEAP FIX AND IT WOULD RETURN AND THAT HAS BEEN THE CASE NOW I AM OUT OF WARRANTY. FORD THIS IS A SAFETY ISSUE AND SHOULD BE A RECALL. IF THE DOME LIGHT STAYS ON AT NIGHT OR DOORS WONT LOCK THIS IS A HUGE LIABILITY. ALSO ITS SETS OFF THE ALARM AND DRAINS MY BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006587July 20, 2017
POWER TRAIN, UNKNOWN OR OTHER
PARKING DOESN'T ENGAGE AT TIMES. I GET A MESSAGE "SHIFT TO PARK".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006067July 18, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
I WAS SLOWLY TURNING RIGHT INTO A GAS STATION WHEN MY VEHICLE DIED. THE STEERING FROZE AND NOTHING WORKED. THANKFULLY I WAS ABLE TO COAST INTO THE GAS STATION WHERE I PUT THE CAR IN PARK, TURNED IT OFF, AND THEN BACK ON. IT STARTED FINE. IF I HAD BEEN ON THE HIGHWAY, I WOULD BE DEAD!!!! THIS IS INCREDIBLY DANGEROUS!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005824July 17, 2017
UNKNOWN OR OTHER
CAR DOOR IS SHUT AND ALERTS THAT DRIVER DOOR IS OPEN WHEN NOT MOVING AND DRIVING DOWN THE ROAD. DOME LIGHTS WON'T GO OFF, CAN'T LOCK DOOR WITH KEY PAD ON DOOR. ALARM CONTINUES TO GO OFF THAT DOOR IS AJAR WHEN IT'S NOT WHILE DRIVING DOWN THE ROAD. IT ONLY HAPPENED OCCASIONALY IN MAY, NOW TODAY 7/17/17 IT WILL NOT GO OFF, SHOWS DOOR IS AJAR ALL TIME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005572July 16, 2017
SERVICE BRAKES, ENGINE
THE BRAKES HAVE FAILED ON ME 3 TIMES NOW, THE DEALERSHIP CLAIMS THE BRAKE BOOSTER WAS BAD AND REPLACED IT THE FIRST TIME, THE SECOND TIME CLAIMS IT WAS A BAD PISTON INSIDE THE BREAK BOOSTER. THE BRAKES FAILED ONCE WHEN A CAR PULLED OUT IN FRONT OF ME AND I HAD TO SLAM ON THE BRAKES, THE SECOND TIME WAS DRIVING NORMALLY AND THE THIRD TODAY AFTER THE FRONT TIRES LOST TRACTION IN WET GRASS. THIS MAKES IT TO WERE YOU HAVE TO PUSH THE PEDDLE ALL THE WAY TO THE FLOOR AND HOPE THE CAR COMES TO A STOP.THE CHECK ENGINE LIGHT COMES ON EVERY TIME YOU ACCELERATE TO HARD (LIKE ENTERING AN INTERSTATE) THEN WILL GO AWAY AFTER A FEW DAYS. THE CODE THAT POPS UP FOR IT IS TURBO/SUPER CHARGER UNDER BOOST. THIS MAKES THE CAR REALLY SLUGGISH AND HARD TO GET UP TO SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005597July 16, 2017
ENGINE
2ND TIME IN MONTH THIS VEHICLE LOST ALL POWER IN THE MIDDLE OF THE ROAD IN PERFECT ROAD CONDITIONS. JUNE 17TH 2017 AND JULY 16TH 2017 MY VEHICLE LOST ALL POWER AND WARNING LIGHT CAME ON WITH A PICTURE OF A WRENCH. THIS IS A MAJOR SAFETY HAZARD THAT WILL GET SOMEONE KILLED AND HAS BEEN WELL DOCUMENTED. MUST FIX ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005234July 14, 2017
FUEL/PROPULSION SYSTEM
I HAVE A STRONG SMELL OF GAS FUMES INSIDE MY CAR WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005161July 13, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
ON 6-22-17 I PURCHASED THE FORD EDGE FROM TOWN AND COUNTRY TOYOTA. LESS THAN A WEEK LATER THE CAR COMPUTER INDICATOR CONSISTENTLY BEGAN TO DENOTE DOOR AJAR. THE CAR WAS TAKEN BACK TO THE DEALERSHIP WHERE IT REMAINED FOR 4 DAYS. ON 7-13-2017 WHILE DRIVING ON BUSY STREET IN CHARLOTTE NC AROUND 4:30 PM IN THE AFTERNOON THE FORD EDGE COMPUTER SYSTEM FLASHES THAT THE OIL PRESSURE IS LOW. IMMEDIATELY AFTER THIS INFORMATION WAS PLACED ON THE CAR COMPUTER SCREEN THE BREAKS LOCKED, THE STEERING LOCK AND THE CAR STOPS WHILE IN TRANSITION WITH NO WARNING AND I AM SITTING UNDERNEATH THE GREEN LIGHT IN THE MIDDLE OF AN INTERSECTION ON THE STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004960July 12, 2017
SERVICE BRAKES
7/9/17 BRAKE PEDAL ON MY 2013 FORD EDGE WENT TO THE FLOOR WHILE MAKING A SUDDEN STOP ALMOST REAR ENDING THE VEHICLE IN FRONT OF ME. BRAKE PEDAL MADE A SOUND LIKE A BALLOON DEFLATING AS IT WENT TO THE FLOOR. EVEN IN PARK THE BRAKE PEDAL WOULD TRAVEL TO THE FLOOR MAKING THE SOUND OF A DEFLATING BALLOON. TOOK THE CAR TO THE SHOP AND WAS DIAGNOSED AS A BRAKE BOOSTER FAILURE COSTING ME $630. MILEAGE IS 46,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004811July 12, 2017
SERVICE BRAKES
BRAKE BOOSTER FAILED AT 65,375 MILES. FORD HAS ISSUED AN EXTENDED WARRANTY ON BRAKE BOOSTERS, INCLUDING 2013 MODELS, HOWEVER I WAS TOLD MY CAR WAS MANUFACTURED A COUPLE OF MONTHS AFTER THE MANUFACTURE DATES OF CARS INCLUDED IN THE WARRANTY - SO THERE WAS NO WARRANTY COVERAGE FOR THIS $891.82 REPAIR. THE BRAKE RESPONSE ON MY CAR WOULD INTERMITTENTLY BECOME VERY STIFF (HARD TO DEPRESS THE BRAKE PEDAL) AND DIFFICULT TO BRAKE. THIS OCCURRED IN VARIOUS PLACES - INCLUDING STOPPING AT A STOP SIGN BEFORE TURNING ONTO A VERY BUSY STREET, AND AT INTERSECTIONS. A LITTLE HISSING NOISE COULD BE HEARD WHILE BRAKING, AS WELL. THIS UNPREDICTABLE RESISTANCE TO BRAKING EFFORTS CREATED A DANGEROUS DRIVING CONDITION. I HAVE READ MANY ACCOUNTS OF OTHER DRIVERS WHOSE BRAKES ALSO DEPRESSED COMPLETELY, WITHOUT SATISFACTORY BRAKING, DUE TO THIS DEFECTIVE BRAKE BOOSTER. I WAS TOLD THAT THE BOOSTER INSTALLED ON MY CAR WAS NOT DEFECTIVE, BUT I AM CONVINCED IT WAS, AS WELL AS THE OTHERS THAT HAVE BEEN REPLACED BY THE EXTENDED WARRANTY. I FEEL STRONGLY THAT THIS SHOULD BE A FORD RECALL ISSUE, RATHER THAN BEING ADDRESSED AS A WARRANTY ITEM, DUE TO THE DANGER OF OPERATING A VEHICLE WITH A DEFECTIVE BRAKING SYSTEM (DUE TO FAULTY BRAKE BOOSTER DESIGN), AND I BELIEVE MY CAR WAS BUILT WITH A FAULTY BRAKE BOOSTER. I WAS TOLD MY CAR WAS BUILT WITH A FORD MOTORCRAFT BRAKE BOOSTER (MOTORCRAFT PART #2005(BRB-47, FORD PART #BA1Z2005A). THE REPLACEMENT BOOSTER INSTALLED TO REPLACE THE FAILED BOOSTER WAS THE SAME NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004363July 11, 2017
SERVICE BRAKES
NO BRAKES.. CAR IS 4 YEARS OLD WITH ONLY 58,000 MILES AND BRAKE BOOSTER HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004685July 11, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT REMAINS ON WHILE THE DOOR IS COMPLETELY CLOSED AND SEATED. FORD STATES THAT THE LATCH HAD TO BE REPLACED AT A COST OF $465. MULTIPLE OTHER PROFESSIONAL OPINIONS HAVE STATED THAT THE LATCH IS UNNECESSARY AND THAT THERE HAVE BEEN NUMEROUS COMPLAINTS REGARDING THE DOOR AJAR LIGHT REMAINING ON AFTER CLEANING VARIOUS PARTS, REPLACING PARTS, AND SPENDING LARGE AMOUNTS OF MONEY ON PATCH FIXES. THE LIGHT CAME ON INTERMITTENTLY APPROXIMATELY ONE MONTH AGO AND GRADUALLY STAYED ON AS TIME PROGRESSED. ORIGINALLY, I COULD CLOSE THE OPEN AND CLOSE THE DOOR UP TO 3 TIMES AND THE DOOR AJAR LIGHT WOULD TURN OFF. OVER TIME THE LIGHT WOULD CONTINUALLY STAY ON. THIS BEGAN TO DRAIN THE VEHICLE BATTERY AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004070July 10, 2017
SERVICE BRAKES
BUILT ONLINE NOVEMBER 2012 AND DELIVERED TO SEARCY AR APRIL 22, 2013 NOW WITH MILEAGE 120,000 BRAKES HISSING TOLD IT IS POWER BRAKE BOOSTER WHICH WAS RECALLED BUT ENDED ON MARCH 2013 BUT MY VEHICLE WAS BUILT BY THEN AND BEING DELIVERED SO WHY NOT BE PART OF THE RECALL??? PLEASE SEE YOUR RECORDS ON THIS. BEING REPAIRED MCCLUNG FORD MOUNTAIN VIEW AR WANTING PAYMENT FROM ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004099July 10, 2017
SERVICE BRAKES
THE BRAKE BOOSTER FAILED AT AROUND 40,000 MILES. WHILE DRIVING SLOWLY WITH PRESSURE APPLIED TO THE BRAKE THE CAR SLOWS BUT THEN WHEN I APPLY ADDITIONAL PRESSURE TO STOP THE BRAKE IS HARD AND ROLLS TO A STOP INSTEAD OF STOPPING WHERE IT SHOULD. IF I AM PARKING IT WILL ALMOST ROLL INTO THE CAR PARKED IN FRONT. DEALERSHIP SAID THE BOOSTER IS GONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004106July 10, 2017
POWER TRAIN
WHEN PUTTING THE VEHICLE INTO PARK AFTER DRIVING IT THE VEHICLE WILL NOT ACKNOWLEDGE THE CAR IS IN PARK. THE VEHICLE IS IN FACT IN PARK AND WILL NOT MOVE, BUT THE PARK INDICATOR LIGHT WILL NOT LIGHT UP AND THE CAR WILL NOT SHUT OFF UNTIL 20 SECONDS TO SEVERAL MINUTES WHEN IT FINALLY FIGURES OUT THAT IT IS IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003871July 9, 2017
ELECTRICAL SYSTEM
2013 FORD EDGE , THE DOOR LATCH SWITCH, NOT WORKING PROPERLY, CAUSING THE DOOR AJAR LIGHT TO STAY ON AND ALSO THE INSIDE LIGHTS, THE DOOR AJAR ALARM SOUNDS , SIGNALING THAT A DOOR IS OPEN WHEN THEY ARE CLEARLY ALL CLOSED, ON ONE INSTANCE THE BATTERY WAS DEAD REQUIRING ME TO GET A JUMP START. FORD NEEDS TO RECALL, AND FIX THIS PROBLEM. THIS IS AN ONGOING PROBLEM NO MATTER IF YOU ARE PARKED OR DRIVING DOWN INTERSTATE 95
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003764July 8, 2017
ELECTRICAL SYSTEM
DOOR LATCH SENSOR INDICATED DOOR OPENED (LEFT REAR), TURNING ON CABIN LIGHTS AND STARTLING DRIVER. HAD TO MAKE EMERGENCY STOP TO IDENTIFY CAUSE. PROBLEM KEEPS REPEATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003804July 8, 2017
ELECTRICAL SYSTEM
I HAVE A FRONT PASSENGER SIDE DOOR AJAR LIGHT THAT IS ON. IT CAME ON JUST AFTER THE WARRANTY EXPIRED. AS TIME WENT ON, IT CAUSED MY BATTERY TO GO DEAD LEAVING MY WIFE AND DAUGHTER STRANDED. AFTER REPLACING THE BATTERY I DID SOME ONLINE RESEARCH AND FOUND THAT THIS IS UNFORTUNATELY A VERY COMMON PROBLEM THAT FORD IS UNWILLING TO ADDRESS. I ALSO DETERMINED THAT I NEEDED TO REMOVE THE DOME LIGHT FUSE TO DISABLE THE INTERIOR DOME LIGHTS FROM STAYING ON AND CAUSING ANOTHER BATTERY FAILURE. CHECKING WITH THE FORD DEALERSHIP, I FOUND TO REPAIR THE WOULD COST ME $385.00, AND THAT THE PROBLEM HAS NO RECALL. THIS CONDITION IN MY OPINION IS DANGEROUS, NOT ONLY DOES IT CAUSE THE BATTERY TO EVENTUALLY FAIL, BUT IF YOU REMOVE THE DOME LIGHT FUSE, IT CAUSES THE DOOR LOCKS NOT AUTOMATICALLY LOCK, SO YOU HAVE TO MANUALLY LOCK EACH DOOR AND THE HATCH, BECAUSE WHEN THE KEY IS IN THE IGNITION, THE DOOR LOCKS WON'T LOCK. ALSO, YOU HAVE NO INTERIOR LIGHTNING AT NIGHT WHEN YOU OPEN THE DOORS, PLUS YOU LOSE THE LIGHTING ABILITY ON THE STEERING WHEEL COMPONENTS. THIS IS A DEFINITE SAFETY ISSUE THAT FORD NEEDS TO STEP UP AND ADDRESS. EVERYONE THAT I HAVE SPOKEN WITH THAT HAS AN EDGE, HAS HAD ONE OF THESE SENSORS PROBLEMS ON AT LEAST ONE OR MULTIPLE DOORS. I HAVE BEEN TOLD THAT FORD IS MORE THAN AWARE OF THE PROBLEM, BUT DOESN'T CONSIDER IT RECALL WORTHY. I REALLY THOUGHT MORE OF FORD MOTOR COMPANY THAN THIS, BUT I GUESS I WAS WRONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003800July 8, 2017
ELECTRICAL SYSTEM
DRIVERS "DOOR AJAR WARNING" DOME LIGHTS STAY ON AND ALARM RINGS BUT THE DOOR IS CLOSED. SECOND REPLACEMENT OF DOOR LATCH IN 100,000 MILES NEEDED. MOVING OR STOPPED ANY ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003823July 8, 2017
ELECTRICAL SYSTEM
THE DOOR AJAR WARNING CONTINUOUSLY COMES ON EVEN WHEN THE DOOR IS CLOSED AND LOCKED. THIS CAUSES THE BATTERY TO DRAIN AND THE ALARM TO GO OFF AT RANDOM TIMES. THE ONLY WAY TO DEACTIVATE IS BY SLAMMING THE DOOR SHUT MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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