Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11671550July 7, 2025
SERVICE BRAKES
Spongy brake pedal while driving. Brake pedal travel almost to the ground when applying the brakes. Issue is cause by faulty hydraulic control unit. This problem occured while on a family trip on interstate US 95 while traveling at 70 miles per hour with my wife and children on board. The malfunction caused me to have difficulty braking and almost caused a major accident when a vehicle suddenly stopped in front of me. I was 10 hrs from home and was forced to travel back with the faulty, risky and extremely dangerous faulty brake system. The problem persists and I will be calling the Ford dealer on 7/7/2025 to have the problem fixed. There were also no warning lights to indicate a faulty hydraulic control unit that could had proven me from driving the vehicle on a 10 hr trip with my family in tow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670909July 2, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the ABS module was on back order. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670916July 2, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that both feet were used to depress the brake pedal before the vehicle stopped. The vehicle was taken to an independent mechanic where it was diagnosed with a failed brake booster. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. In addition, the contact was advised that the vehicle was unsafe to drive. The contact was advised to take the vehicle to the dealer for assistance. The dealer was made aware of the failure but provided no assistance. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669768June 27, 2025
STEERING
Car veers to the left or right intermittently while driving. On its own. Gear motor issue. Needs to be replaced. Very dangerous. My grandkids ride in this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668944June 24, 2025
BACK OVER PREVENTION
The contact owns a 2013 Ford Edge. The contact stated that the backup prevention camera occasionally went blank while attempting to reverse, and operated as designed occasionally. The message “Camera Unavailable” was displayed. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The contact called the local dealer and was referred to the Ford Recall center for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669060June 24, 2025
SERVICE BRAKES
Brakes became spongy and went to the floor. Vehicle could not stop short and was extremely dangerous to drive. Was at a high risk of slamming into the car in front of me and also could not stop before the line of a red light. Braking was delayed by more than 60%. The dealer confirmed the failure was the HCU of the ABS module. This is extremely similar to a recall on other Fords. 19S54 and 20S13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668081June 20, 2025
BACK OVER PREVENTION
The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera image was distorted or blue. The message "Rearview Camera Unavailable" was intermittently displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera had failed and needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668107June 20, 2025
SERVICE BRAKES
Brakes were not functioning properly. Nearly got into an accident because of the increased stopping distance. I was driving on the highway pressed the brakes when a car cut in front of me. Brakes were hard to depress then pedal would go to the floor. Dealer service department indicated that there is a faulty brake booster. Found out that there was a recall / "Customer Satisfaction Program 13N02" on other 2013 Ford Edge vehicles. Called Ford Corporate and they indicated that my vehicle was not covered under this customer service program, even though it was built at the same facility during the same time that this customer service program was supposed to cover. I find it very concerning that Ford has not addressed this issue in a more widespread proactive manner. Clearly my vehicle has the same issue as others that were covered. Getting reimbursed for the cost of this would be nice, but my main concern is that this is a major safety issue that has not been addressed properly and people could get seriously hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667389June 17, 2025
BACK OVER PREVENTION
The contact owns a 2013 Ford Edge. The contact stated while reversing, the back over prevention camera failed to function as intended with the back over prevention warning light illuminated. The contact stated that the back over prevention camera displayed a green screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. The manufacturer was not made aware of the failure. The contact referenced an unknown recall; however, the VIN was not included in the recall. The failure mileage was approximately 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667535June 17, 2025
SERVICE BRAKES
The brake booster is failing. When you press on the brake pedal you can hear air hissing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667277June 16, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated that while his wife was driving 40 MPH, the brake pedal was depressed and went to the floorboard, and the vehicle failed to respond as needed. No warning lights were illuminated. The contact stated that the vehicle then returned to normal functionality. The contact's wife parked the vehicle and called the contact, who inspected the vehicle for leaks and drove the vehicle to the residence. The vehicle was not diagnosed or repaired. The contact called the dealer, who stated that the brake vacuum booster had been replaced in the past. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666527June 12, 2025
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed and attempting to come to a stop, the vehicle hesitated to decelerate while the brake pedal was depressed. The ABS, the Brake, and the traction control warning lights were illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with ABS module failure. The contact stated that the mechanic had replaced the brake master cylinder a year prior. The local dealer was contacted, and the contact was advised that the parts for the repairs were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666289June 11, 2025
BACK OVER PREVENTION
The contact owns a 2013 Ford Edge. The contact stated that upon attempting to reverse out of the driveway, the back over prevention rear view camera display failed to function properly. The contact stated that the image displayed was upside down. There was no warning light illuminated. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 148,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665386June 6, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated while the vehicle was parked, the gear shifter was shifted into reverse; however, with the contact’s foot on the brake pedal, the vehicle rolled backwards. The contact depressed the brake pedal to the floorboard; however, the vehicle failed to stop. The contact activated the parking brake to stop the vehicle. The vehicle was inspected by several independent mechanics who confirmed a failure with the electronic braking system and brake master cylinder failure. The contact was informed that the electronic braking system and the brake master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665165June 5, 2025
BACK OVER PREVENTION
The contact owns a 2013 Ford Edge. The contact stated that while reversing, the back over prevention camera failed to function as intended. The contact stated that the back over prevention camera image was delayed and then became frozen. The vehicle was taken to an independent mechanic, where it was diagnosed with a software failure. The contact was advised to take the vehicle to the dealer for assistance. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under recall or warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664516June 3, 2025
ELECTRICAL SYSTEM
Last week my back up camera said there was a system error and only works sometimes now. I almost hit somebody because it started showing it was working and then it went black and then wouldn’t work again. I also have a video where it starts to show me backing up and then cuts out to being black and seeing contact your dealership. I did contact the dealership and they said there is not a recall in regards to my car specifically.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664318June 2, 2025
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
The contact owns a 2013 Ford Edge. The contact stated that while his wife was driving 80 MPH, the vehicle lost motive power while the RPMs exceeded 5,000 RPM. The contact stated that the check engine warning light was flashing. The driver was able to pull over to the side of the road. The contact stated that his wife turned off and restarted the vehicle, and the vehicle was on LIMP Mode. The contact's wife was able to drive to the residence. A mobile mechanic diagnosed the vehicle at the residence and informed the contact that there was a misfire in cylinder #2. The mechanic advised the contact that the failure could be related to the coil packs, the fuel injectors, or the fuel lines. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664144May 31, 2025
SERVICE BRAKES
ABS hydraulic module went out Brakes go to the floor, however ford has not recall for the part even with the known issue of the part. yes- confirmed by a master tech no warning present, only the symptoms of brakes going all the way to the floor and acting like there is air in the lines
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663657May 29, 2025
SERVICE BRAKES
Brake failure - should be a recall for my VIN under the attached program. Ford is denying and told me to reach out to NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663319May 28, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
Rear view (back up) camera works only on and off. The screen goes black and a warning to contact the dealer shows up. It is getting more and more frequent lately. I am having a very hard time in crowded parking lots. Now it has stopped completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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