Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11031824October 5, 2017
SERVICE BRAKES
THE PROBLEM STARTED AS JUST SOUNDING LIKE AIR PRESSURE WAS RELEASING FROM THE BREAK PEDDLE. BEFORE I COULD GET IT INTO THE FORD DEALERSHIP THE BREAKS STARTED LOCKING UP IN THE BREAK PEDDLE TO WHERE I COULDN'T STOP SAFELY AND FEEL COMFORTABLE TRANSPORTING MY SELF OR MY 11 YEAR OLD DAUGHTER. I ALSO IN THE SAME TWO DAYS WAS AT A STOP LIGHT AND THE BREAK UNDER MY FOOT SLOWLY PUSHED UP AT A RED LIGHT 30 SECONDS OR SO, AND THEN LOCKED AND MY CAR TURNED OFF WHILE IT WAS IN GEAR. THIS, ALL APART OF THE RECALL, I'M BEING TOLD IS MY PROBLEM NOT THEIRS, BECAUSE MY CAR WAS "BORN" OR MADE ONLY 5 MONTHS AFTER THEY THOUGHT THEY FIXED THE PROBLEM WITH TH NEW CARS BEING MANUFACTURED. I AM GOING TO FIGHT BACK AND INVESTIGATE THIS TO THE BITTER END. I WANT A SAFE CAR. IT HAS 74,000. MILES ON IT, A BREAK ISSUE IS A HUGE ISSUE. THAT'S THE DIFFERENCE IN LIFE AND DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031977October 5, 2017
SERVICE BRAKES
WHILE BRAKES WERE DEPRESSED, HISSING OCCURRED FOR ABOUT 7-10 DAYS. THEN, WHILE TRAVELING IN STOP AND GO TRAFFIC, THE BRAKE PEDAL BECAME STIFF, AND COULD BARELY STOP THE VEHICLE. THIS HAPPENS ON A DAILY BASIS NOW, INCLUDING NOT BEING ABLE TO STOP IN A DRIVE THROUGH, AND PASSING THE WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031660October 4, 2017
ELECTRICAL SYSTEM
DRIVER SIDE DOOR AJAR DETECTION IS FAULTING. WHEN THE DOOR IS CLOSED OFTEN TIMES THE DOOR IS DETECTED AS OPEN, THE ALARM KEEPS GOING. RESULT: I CAN'T LOCK THE DOORS AND THE CONSTANT ALARMS ARE VERY DISTRACTING AND ANNOYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031814October 4, 2017
ELECTRICAL SYSTEM
THE DOOR AJAR INDICATOR LIGHT IS ON BUT THE DOORS ARE SHUT TIGHT ALSO THE DOORS COME UNLOCKED WHILE DRIVING WITHOUT US TOUCHING ANY BUTTONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031375October 2, 2017
POWER TRAIN
DRIVING ALONG ON FREEWAY FEEDER AND ELECTRONIC THROTTLE BODY DID NOT WORK AND I COULD NOT DRIVE MY CAR. HAD TO STOP AND PUT ON EMERGENCY BLINKERS. HAD TO SPEND $542.99 TO GET IT FIXED AS IT WAS NOT CONTROLLABLE. THE CAR IS ONLY 4 YEARS OLD. THIS SHOULD NOT HAPPEN. NEVER BEEN INVOLVED IN ACCIDENT, FLOOD OR ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030533September 29, 2017
UNKNOWN OR OTHER
DRIVER SIDE DOOR AJAR WARNING COMES ON AND DOOR IS NOT OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030351September 28, 2017
ELECTRICAL SYSTEM, WHEELS, UNKNOWN OR OTHER
PURCHASED CAR JAN 2017, STARTED HAVING TROUBLES 5 MONTHS LATER + SUNROOF WON'T OPEN, THEN WHEN DOES, WON'T CLOSE. GO TO PUT IN PARK, TELLS YOU CAR ISN'T IN PARK WHEN IT IS AND SEAT WON'T MOVE! AIRBAG LIGHT COMES ON AT RANDOM AND STAYS ON. OF COURSE IT GOES OFF WHEN YOU TAKE IT TO THE DEALERSHIP! LOW AIR TIRE PRESSURE LIGHT COMES ON AND STAYS ON NO MATTER THE TEMPERATURE OUTSIDE. NO PROBLEM WITH TIRES... TRYING TO TALK TO ANYONE ON THE CARS PHONE FEATURE HASN'T WORKED SINCE WEEK 2... KEEPS DROPPING CALLS EVEN WHEN SITTING IN THE SAME PLACE WHICH IS EXTREMELY FRUSTRATING WHEN TALKING TO MY TRUCK DRIVER HUSBAND! HAPPENS WHETHER DRIVING OR STATIONARY! REALLY STARTING TO FEEL LIKE WE GOT STUCK WITH A LEMON HERE AND NO MONEY FOR ANOTHER CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029871September 26, 2017
EXTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN STARTING THE VEHICLE, THE DRIVER'S DOOR SENSOR WOULD CHIME AND THE INTERIOR LIGHTING WOULD REMAIN ILLUMINATED. THE CONTACT STATED THAT THE DOOR WOULD NOT LATCH CORRECTLY. THE VEHICLE WAS TAKEN TO SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS, MO 63127, (314) 472-7109) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S DOOR LATCH SENSOR MALFUNCTIONED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO YEARS LATER. UPON EXITING THE VEHICLE, THE INTERIOR LIGHTING WOULD REMAIN ILLUMINATED FOR A LONG PERIOD OF TIME. THE CONTACT WOULD HAVE TO START THE VEHICLE AND TURN THE VEHICLE OFF TO RESET THE INTERIOR LIGHTING TO TURN OFF. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025166September 23, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING, THERE IS A SUDDEN LOSS OF ENGINE POWER, THE ENGINE LIGHT AND WRENCH LIGHT INDICATOR COME ON AND THE CAR SLOWS DOWN TO A CRAWL WITH LIMITED ACCELERATION, MORE LIKE IDLE SPEED. THE SITUATION HAPPENS 1X-2X PER WEEK. AFTER TURNING THE CAR OFF AND THEN RESTARTING THE CAR WILL RUN NORMALL. THIS HAS HAPPENS AT RANDOM TIMES WITH NO OTHER INFLUENCES LIKE WEATHER. IT IS EXTREMELY UNSAFE TO BE IN THE CAR WHEN THIS SITUATION OCCURS. YOU ARE IMMEDIATELY PUT INTO UNSAFE DRIVING CONDITIONS WITH THE POTENTIAL TO CAUSE TRAFFIC ISSUES. EVEN MORE FREIGHTENIN IS YOU BECOME A TARGET TO BE IN AN ACCCIDENT IF OTHERS ARE NOT PAYING ATTENTION TO YOU SUDDEN LOSS OF SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025180September 23, 2017
UNKNOWN OR OTHER
DRIVER DOOR AJAR LIGHT STAYS ON, BECAUSE OF THAT INSIDE LIGHTS STAYS ALSO ON AND DRAINS MY BATTERY. (I ALREADY REPLACE BATTERY). I HATE TO BE THROWING MY DOOR TO TRY TO SHUT OFF THAT LIGHT AJAR AND THAT IT'S CAUSING A MARK ON THE OUTSIDE OF MY DOOR. I JUST BOUGHT MY EDGE LAST YEAR AND APPARENTLY A LOT OF PEOPLES ARE HAVING THE SAME PROBLEM BUT IT'S NOT MARK AS A RECALL WHEN IT'S FACTORY FAULT. PLEASE REVIEW THE PROBLEM AND FIX IT OTHER WISE IT'S GOING TO BE A PROBLEM FOR FUTURE BUYERS, I LOVE MY EDGE BUT THIS SITUATION IT'S GETTING TO ANNOYING AND FRUSTRATING, PLEASE FIX THIS PROBLEM ASAP THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025089September 22, 2017
UNKNOWN OR OTHER
DOOR AJAR SWITCH FAILED. INTERIOR LIGHTS WOULD NOT SHUT OFF CAUSING GLARE PROBLEMS WHILE DRIVING ON THE HIGHWAY AT NIGHT. DOORS WOULD NOT LOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023920September 18, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON RUNNING INTERIOR LIGHTS CAUSING BATTERY USAGE EVEN WHEN DOOR IS CLOSED. TRYING TO OPEN AND CLOSE DOOR WHILE DRIVING TO ELIMINATE DOOR AJAR COULD CAUSE ACCIDENT. FORD NEEDS TO RECALL ON THIS ISSUE AND FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023982September 18, 2017
ELECTRICAL SYSTEM
DRIVER DOOR SENSOR WILL RANDOMLY SAY THAT THE DRIVER DOOR IS AJAR. IT ALSO AUTOMATICALLY TURNS THE DOME LIGHTS ON AS PART OF THE ALERT WHICH IS IN TURN BURNING UP MY BATTERY. I AM UNABLE TO LOCK THE VEHICLE WHEN THE SENSOR IS MALFUNCTIONING WHICH CAUSES SAFETY ISSUE BY LEAVING MY VEHICLE UNLOCKED. THIS IS A MAJOR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024130September 18, 2017
ELECTRICAL SYSTEM
REAR LIFT GATE SENSOR BROKE AT 20K.IT WOULD START TO CLOSE THEN WOULD OPEN AUTOMATICALLY. IT HAD TO BE FORCE CLOSED.IT TOOK 2 WEEKS FOR THE PART BUT BY THEN THE LIFT GATE MOTOR WAS WORN OUT TOO.I HAD TO WAIT 2 MORE WEEKS FOR THAT PART TO COMPLETELY REPAIR THE ELECTRIC LIFT GATE.AT 36K MY COLLISION WARNING SENSOR OFTEN WOULDN'T WORK WHILE DRIVING.IT STOPS THE WARNING FROM ALARMING WHEN THE CAR IN COLLISION DANGE AND IT STOPS THE CAR CRUISE CONTROL TO AUTOMATICALLY ADJUST THE CARS SPEED TO KEEP A SAFE DISTANCE. THE DEALER SAID THE BUMPER WAS DAMAGED AND THE SENSOR WAS POINTING DOWN BUT DON'T KNOW HOW THAT CAN BE WITH NO VISIBLE BUMPER DAMAGE.AT 38K MY DRIVERS SIDE DOOR SENSOR ALMOST ALWAYS SAYS THE DOOR IS AJAR AS SOON AS ENTERING AND INDICATOR ILLUMINATES AND CHIMES AND THE INTERIOR LIGHT STAYS ON FOR A PERIOD AND THE CAR CAN'T BE LOCKED AT THIS TIME ALL WHILE DRIVING.SOMETIMES THERE IS CHIMING WITH NO INDICATOR LIGHTS TO WHAT THE PROBLEM IS WHILE DRIVING.OFTEN THE SHIFT TO PARK LIGHTS AND CHIMES WITH THE DOOR AJAR WARNING WHILE DRIVING AND WHEN THE CAR IS IN PARK AND AFTER IT IS TURNED OFF. NOW THERE ARE IS A CONSTANT WARNINGS CHIMING AND FLASHING BEFORE 39K. THE CAR CANTED BE LOCKED WHEN THE DOOR FALSELY INDICATES ITS AJAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023816September 17, 2017
ELECTRICAL SYSTEM
I HAVE A 2013 FORD EDGE AND THE DRIVERS SIDE DOOR AJAR INDICATOR REMAINS ILLUMINATED EVEN AFTER THE DOOR IS SHUT. IT WAS INTERMITTENT AT FIRST, BUT NOW THE SYSTEM ALWAYS THINKS THE DOOR IS AJAR. WHEN I LOCK IT WITH MY KEYFOB, IT LOCKS BUT THE LIGHTS STAY ON AND IT HONKS TWICE, INDICATING THAT IT THINKS A DOOR IS OPEN. THIS WILL CAUSE THE CARS INTERIOR AND EXTERIOR LIGHTS TO REMAIN ON FOR AN EXTENDED PERIOD OF TIME, DRAINING THE BATTERY. THIS IS RIDICULOUS. NOT TO MENTION THE DOME LIGHTS STAYING ON WHILE DRIVING AT NIGHT IS A SAFETY CONCERN BECAUSE IT IMPEDES MY ABILITY TO DRIVE SAFELY BECAUSE I CAN'T SEE OUTSIDE AS WELL WITH LIGHTS ON INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023649September 15, 2017
SERVICE BRAKES
I BEGAN TO NOTICE A WHISTLING SOUND WHEN I STEP ON MY BRAKES AFTER STARTING BUT BEFORE MOVING. IN ADDITION THE BRAKES FELT SPONGY WHEN STOPPING. I GOOGLED THE SYMPTOMS AND CAME UP WITH FORD SERVICE BULLETIN 13N02 CONCERNING TEARS IN THE BRAKE BOOSTER MEMBRANE. THE DEALER INDICATED MY VEHICLE WAS NOT PART OF THE CAMPAIGN EVEN THOUGH IT IS A 2013 EDGE. I WOULD LIKE TO SEE THIS SERVICE CAMPAIGN EXTENDED AS THE THERE APPEARS TO BE AFFECTED EDGES OUTSIDE THE CURRENT VIN # THAT ARE HAVING THE SAME ISSUE AS THOSE COVERED UNDER 13N02
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023001September 13, 2017
ELECTRICAL SYSTEM
I HAVE A 2013 FORD EDGE WHICH BEGAN EXPERIENCING INTERMITTENT ISSUES WITH THE DRIVER DOOR AJAR SWITCH AT APPROXIMATELY 50K MILES. THE SWITCH WAS REPAIRED BY A FORD DEALER AT APPROXIMATELY 61K MILES AND WITHIN 6 MONTHS BEGAN TO REOCCUR. NOW A YEAR LATER AT 79K MILES IT COMES AND GOES MOST EVERYDAY IT IS DRIVEN. SOME DAYS IT IS WHEN YOU FIRST GET IN THE VEHICLE, OTHER DAYS IT MAY SUDDENLY UNLOCK THE DOORS AT HIGHWAY SPEEDS AND SOUND THE ALARM TELLING YOU TO PLACE THE VEHICLE IN PARK AND CLOSE THE DOOR. THIS IS A CLEAR SAFETY HAZARD THAT FORD SHOULD BE MADE TO CORRECT. BLINDING LIGHTS AT NIGHT, DOORS THAT WILL NOT LOCK OR UNLOCK WHILE DRIVING DOWN THE ROAD POSES A SAFETY RISK FOR CHILDREN OPERATING DOORS AS WELL AS THE ADULT OCCUPANTS. NOT TO MENTION THE SECURITY RISK WHEN DRIVING THROUGH A QUESTIONABLE AREA AND THE DOORS WILL NOT LOCK. THE CONSTANT DISTRACTION FOR THE DRIVER AND OCCUPANTS ANYTIME YOU TAKE YOUR FOOT OFF THE BRAKE FROM THE AUDIBLE ALERT TELLING YOU TO PLACE THE CAR IN PARK AND CLOSE THE DOOR. THIS IS A SERIOUS ISSUE THAT APPEARS WILL NOT BE CORRECTED UNTIL ENOUGH PEOPLE DIE. IT HAS BEEN A KNOWN ISSUE FOR YEARS AND STILL NO RECALL. ALL AT THE RISK OF THE VICTIMS THAT BOUGHT THESE CARS FROM FORD. WHY SHOULD THE OWNERS OF THE VEHICLES BE FORCED TO PAY FORD TO REPAIR THESE DEFECTIVE COMPONENTS EVERY 6-12 MONTHS. WHY SHOULD THE PUBLIC BE EXPOSED TO THE RISK OF CRASHES FROM THE DISTRACTION AND PEOPLE HAVING TO REPEATEDLY SLAM THEIR DOORS WHILE DRIVING DOWN THE ROAD TO TRY AND SATISFY THE DEFECTIVE SWITCHES? THE NHTSA NEEDS TO FORCE FORD TO DEVELOP A PERMANENT FIX FOR THIS ISSUE BEFORE KIDS FALL OUT OF A MOVING VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022785September 12, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED FRACTURES AROUND THE PASSENGER SIDE AIR BAG AREA, WHICH CAUSED THE PASSENGER SIDE AIR BAG TO BE EXPOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A LOCAL UNKNOWN DEALER WAS CONTACTED. THE DASHBOARD WAS NOT REPLACED. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022583September 11, 2017
ELECTRICAL SYSTEM
A WARNING PANEL DECLARING THAT THE DRIVER'S SIDE DOOR IS AJAR COMES UP WHEN THE DOOR IS NOT AJAR WHETHER WE ARE DRIVING OR STATIONARY. ALSO, ANOTHER PANEL DIRECTS ME TO PUT THE VEHICLE IN PARK WHEN ACCELERATING FROM A STOP. WHEN THE DOOR IS AJAR THE INTERIOR LIGHTS COME ON WHICH IS DANGEROUS AT NIGHT BECAUSE IT DIMINISHES VISIBILITY. IT IS A SAFETY DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022533September 10, 2017
ELECTRICAL SYSTEM
HUNDREDS AND HUNDREDS OF PEOPLE WITH THIS SPECIFIC MODEL AND YEAR ARE REPORTING THE SAME ISSUE OF THE DOOR AJAR SENSOR GOING OUT. SOME PEOPLE SAY IT IS HAPPENING REPEATEDLY EVEN AFTER REPAIR. FORD HASN'T RECALLED IT THOUGH, AND IT IS COSTING AS MUCH AS $750 FOR CONSUMERS. MINE HAS BEEN OUT SINCE JUST AFTER BUYING THE CAR. THE FACT THAT THE REPAIRS ARE NOT EVEN WORKING PERMANENTLY IS A BIGGER ISSUE TOO. THIS IS CLEARLY A MANUFACTURER PROBLEM AND NEEDS TO BE RESOLVED BY FORD. THIS IS A CONSTANT ISSUE REGARDLESS OF MOTION. STATIONARY VEHICLES AND MOVING VEHICLES ALIKE ARE SHOWING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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