Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#10594599May 28, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH SWITCH FAILED TO ENGAGE AND THE DOOR AJAR WARNING LIGHT WOULD ILLUMINATE WHEN THE DOOR WAS ACTUALLY CLOSED. ADDITIONALLY, THE DOORS WOULD INDEPENDENTLY BECOME UNLOCKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE DOOR LOCK SWITCH NEEDED TO BE CLEANED AND/OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594670May 28, 2014
ELECTRICAL SYSTEM
DOOR AJAR SWITCH WENT BAD ON OUR EDGE,WHICH IS A GOOD VEHICLE.HAD IT REPLACED AND JUST FINE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594193May 27, 2014
ELECTRICAL SYSTEM
THE 2012 FORD EDGE DOOR SENSOR HAS GONE BAD IN MY CAR. NOTHING HAPPENED OR CHANGED, BUT HAVE READ 100'S OF INCIDENTS ONLINE ABOUT THIS ISSUE. IT STARTS WHEN OPENING AND CLOSING THE DOOR, AND THE DOOR SENSOR LIGHT WILL NOT TURN OFF. YOU OPEN AND CLOSE THE DOOR 1-2 TIMES AND IT GOES OFF. NO BIG DEAL. OVER TIME, YOU HAVE TO OPEN AND CLOSE 5-10 TIMES TO GET THE CAR TO ACKNOWLEDGE THAT THE DOOR IS SHUT. NOT LONG AFTER THAT, THE SENSOR WILL COME ON WHILE DRIVING FOR NO REASON. ULTIMATE, WILL NOT GO OFF AT ALL. SOUNDS LIKE IT'S NOT A BIG DEAL UNTIL YOU REALIZE THAT THE INTERIOR LIGHTS WILL NOT SHUT OFF WHEN THE DOOR SENSOR IS ON, THE DOORS WILL NOT LOCK, AND THE ALARM WILL NOT SET. WITH HAVING CHILDREN IN THE BACK, THEY CAN OPEN THE DOORS ON THE HIGHWAY AT ANY TIME. NOT TO MENTION NOT BEING ABLE TO LOCK YOUR CAR DOORS IN GENERAL IS UNSAFE. ALSO, THIS AFFECTS THE BATTERY BECAUSE THE LIGHTS WON'T SHUT OFF. FORD HAS YET TO RECALL THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593453May 22, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DOOR AJAR SENSOR IN DRIVER DOOR MALFUNCTIONING. SHOWS DOOR IS STILL AJAR AFTER MULTIPLE DOOR SLAMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592668May 20, 2014
ELECTRICAL SYSTEM
MY DRIVERS DOOR LATCH AJAR SWITCH IS BROKEN AND IT WILL NOT LET ME LOCK THE DOORS AND THE INTERIOR LIGHTS STAY ON AND EVERY TIME I STOP THE CAR THIS ANNOYING ALARM COMES ON TELLING ME TO PUT THE CAR IN PARK AND MY DEALERSHIP WILL NOT PAY FOR THE SWITCH TO BE REPLACED EVEN THOUGH I PAID FOR THE EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587571May 10, 2014
POWER TRAIN
ON MULTIPLE OCCASIONS STARTING IN THE BEGINNING OF THE YEAR MY CAR STARTED STALLING AND WOULD JUST CUT OFF IN THE MIDDLE OF THE STREET. IT HAPPENED MANY TIMES AFTER THAT SO I TOOK IT TO MY LOCAL FIRESTONE BECAUSE MY CAR WAS OUT OF WARRANTY. THEY SUGGESTED IT MAY BE BAD GAS AND THEY DID A THROTTLE BODY FLUSH. SO BETWEEN THE FLUSH AND USING MID GRADE GAS FROM A DIFFERENT STATION IT WORKED FOR ABOUT 1,000 MILES THEN THE PROBLEM STARTED AGAIN. MY CAR WOULD SHAKE AND REV AND ON MANY TIMES CUT OFF IN THE MIDDLE OF AN INTERSECTION, THANK GOD IT NEVER CAUSED AN ACCIDENT ESPECIALLY WITH MY 2YR OLD DAUGHTER BEING WITH ME MOST OF THE TIME. I TOOK IT TO FORD DEALER AND AFTER THE $100 DIAGNOSTIC THEY TOLD ME THE THROTTLE BODY WAS DEFECTIVE AND FORD HAD RECALLED MANY THROTTLE BODIES RECENTLY JUST NOT FOR MY CAR YET AND THE THROTTLE BODY IS NOT PART OF THE DRIVE TRAIN SO IT'S NOT COVERED. SO I HAD TO PAY $600 THAT I REALLY DIDN'T HAVE TO GET THIS ISSUE CORRECTED AFTER PAYING OVER $500 LATE LAST YEAR TO FIX THE BRAKE BOOSTER ON A 2012 VEHICLE. I HAVE HAD SO MANY PROBLEMS WITH THIS VEHICLE AND THIS NEW THROTTLE BODY ISSUE IS THE LAST STRAW. I WILL NEVER BUY ANOTHER FORD PRODUCT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587419May 9, 2014
STRUCTURE
DOOR AJAR STAYS ON WITH LIGHTS AND DINGING NOISE EVEN THOUGH DOOR IS CLOSED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586169May 2, 2014
ELECTRICAL SYSTEM
WHEN I STARTED THE CAR, THE DRIVER DOOR AJAR ALARM WOULD NOT GO OFF. I TRIED TO OPEN AND SHUT THE DOOR, BUT THE ALARM STAYS ON - WHICH MEANS THAT THE LIGHTS INSIDE THE CAR STAY ON DRAINING THE BATTERY. I TOOK THE CAR INTO A FORD DEALERSHIP IN MERIDIAN, ID AND THE COST FOR FIXING THIS PROBLEM IS $316.00. AFTER LOOKING AT THE INTERNET FOR SOLUTIONS, I DISCOVERED THAT THIS PROBLEM IS VERY COMMON. PLEASE CONSIDER A RECALL AND MAKE THE FORD CORPORATION STAND BEHIND THEIR VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585103April 26, 2014
ELECTRICAL SYSTEM
DRIVE DOOR AJAR LIGHT ON WHEN DOOR CLOSED PREVENTING DOORS TO LOCK. SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584595April 24, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN IN DRIVE, AND DOOR CLOSED, DOOR AJAR INDICATOR CONSTANTLY DINGS. WHEN CONTACTING DEALERSHIP, THEY ACKNOWLEDGED ITS A KNOWN ISSUE FOR THIS VEHICLE, YET FORD DOESN'T DEEM IT A SAFETY ISSUE, THEREFORE WON'T RECALL IT. IT IS A DISTRACTION, AND DOOR IS UNABLE TO BE LOCKED WHEN IN DRIVE, CREATING A SAFETY ISSUE. ALSO, SINCE THE VEHICLE THINKS THE DOOR IS OPEN, WHEN IN PARK AND LOCKED, INTERIOR LIGHTS WILL NOT GO OFF, LEADING TO BATTERY DRAIN. DEALERSHIP WANTS TO CHARGE A DIAGNOSTIC FEE, BEFORE IT WILL FIX THE PROBLEM WHEN THEY KNOW EXACTLY WHAT THE ISSUE IS. OF COURSE THE ISSUE HAPPENED RIGHT AFTER VEHICLE WENT OVER MILEAGE WARRANTY. DOOR LOCK WAS ALREADY REPLACED WITHIN A MONTH OF VEHICLE PURCHASE, AND THE SECOND ONE WENT BAD ALREADY. THOSE ONLY HAVE 1000 MILE WARRANTY ON REPLACEMENT PARTS, FORD IS KNOWINGLY PUTTING DEFECTIVE PARTS IN THE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584363April 23, 2014
ENGINE
DRIVING FROM COLUMBUS, OHIO TO LOUISVILLE, KY I WAS STUCK IN SLOW MOVING TRAFFIC DUE TO AN ACCIDENT ON INTERSTATE 71 AT EXIT 14. WHILE CREEPING ALONG, MY EDGE LOW OIL PRESSURE INDICATOR LIGHT CAME ON AND THE ENGINE CUT OFF LEAVING THE VEHICLE WITHOUT POWER - BATTERY ACCESSORIES; SUCH AS THE RADIO STILL WORKED. BEST I CAN DESCRIBE IS SIMILAR TO THE OIL PUMP 'BURPED'. I PULLED INTO THE EMERGENCY LANE, PLACED THE CAR IN PARK, RESTARTED THE CAR, ALLOWED TO IDLE FOR A MINUTE OR SO AND PULLED BACK INTO TRAFFIC. MY CONCERN IS THAT THE ENGINE POWER SHUT DOWN LEAVING ME WITHOUT POWER STEERING OR ACCELERATOR POWER. HAD THIS HAPPENED AT A HIGHER SPEED, I THINK IT WOULD HAVE BEEN WORSE. I HAVE DRIVEN THE CAR FOR 3 DAYS SINCE THIS INCIDENT AND NO ISSUES. I PLAN TO TAKE THE VEHICLE TO THE DEALER THIS WEEK TO SEE IF INDICATOR LIGHT MEMORY CAN BE REVIEWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584036April 21, 2014
SERVICE BRAKES
SOME TIMES DURING NORMAL TRAFFIC THE BRAKE PEDAL FEELS HARD TO PRESS AND DOES NOT STOP MY VEHICLE. SOME OTHER TIMES THE PEDAL FEELS SPONGY AND WITHOUT BRAKING POWER. AT THE SAME TIME AS PRESSING THE PEDAL I COULD HEAR A HISSING NOISE SOMETIMES WITH A "TEAPOT WHISTLE" LIKE SOUND. THIS IS A KNOWN ISSUE THAT SHOULD BE RESOLVED WITH THE CUSTOMER SERVICE PROGRAM CSP-13N03. HOWEVER, MY FORD DEALER IN COLOMBIA SOUTH AMERICA SAYS THAT ALTHOUGH THE VEHICLE SHOWS ALL THE SYMPTOMS AND COMPLIES WITH THE MANUFACTURE DATES, THE PROGRAM IS ONLY APPLICABLE FOR FORD CUSTOMERS IN THE US AND NOT THE REST OF THE WORLD. THIS IS A MANUFACTURING DEFECT THAT INVOLVES VERY SENSIBLE PARTS OF THE VEHICLE AND SHOULD BE ADDRESSED GLOBALLY. REMEMBER LIVES ARE AT STAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583699April 19, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT FOR MY DRIVERS DOOR WILL NOT GO OFF. MY DOORS DO NOT LOCK BECAUSE OF THIS .A BELL CHIMES WHEN I STOP MY CAR ALSO BECAUSE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583533April 18, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT STAYS ON NO MATTER HOW HARD YOU CLOSE THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578175April 8, 2014
STRUCTURE:BODY
FRONT DRIVERS SIDE DOOR, THE DOOR IS CLOSED AND THE SENSOR SAYS IT'S AJAR. I HAVE TO SLAM THE DOOR TO HAVE IT READ THAT IT'S SHUT. THE INTERIOR LIGHTS WILL STAY ON EVEN THOUGH THE DOOR IS SHUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577609April 5, 2014
SERVICE BRAKES
BACKING OUT OF MY DRIVEWAY AND DEPRESSED THE BRAKE AS I REACH THE BOTTOM OF MY DRIVEWAY AND IT WAS HARD TO PRESS AND DIDN'T NOT STOP MY VEHICLE. I HAD TO PRESS REALLY HARD ON THE BRAKE PEDAL TO GET IT TO STOP. PROCEEDED DOWN THE STREET, REACH A STOP SIGN AND PRESSED THE BRAKE PEDAL AND IT, AGAIN DIDN'T NOT WANT TO STOP. I HAD TO PUMP THE BRAKES AND THEN THE PEDAL WENT TO THE FLOOR AND BEGAN MAKING A SQUEALING/HISSING SOUND THEN MY VEHICLE STALLED. RESTARTED MY VEHICLE AND THEN IT DOES THE VERY SAME THING AT THE NEXT STOP SIGN I REACHED. DROVE BACK HOME IN FEAR OF A MAJOR BRAKING FAILURE CAUSING AN ACCIDENT. RESEARCHED THE PROBLEM AND DISCOVERED THAT THERE IS A PROBLEM WITH THE BRAKE BOOSTER. CALLED THE DEALERSHIP AND WAS UPSET AT THE LACK OF URGENCY REGARDING THIS ISSUE. ALREADY WENT THROUGH THE FUEL LINE RECALL AND NOW THIS AND THIS ISN'T EVEN A RECALL, WHICH SHOULD BE AFTER SEEING THE AMOUNT OF INCIDENTS REGARDING THE BRAKING ISSUE. THIS MAY BE MY FIRST AND LAST FORD. VERY UPSET THAT FORD HAS NOT CREATED A RECALL ON THIS VERY CLEAR ISSUE. MAN UP, FORD. THIS IS A BIG ISSUE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577289April 4, 2014
STRUCTURE:BODY:DOOR
THE DOOR SENSOR SAYS THE DOOR IS OPEN AND EVERY TIME THE VEHICLE STOPS OR SLOWS DOWN, THERE IS A BEEP AND THE SENSOR ON THE DASH SAYS TO PUT THE CAR INTO PARK .THE DOOR IS NOT OPEN YET THE CAR SAYS IT IS. IT IS DANGEROUS BECAUSE IF THE DOOR REALLY DOESN'T CLOSE WE WOULDN'T REALLY KNOW. THERE IS ALSO AN ANNOYING BEEP THAT IS CONSTANTLY GOING ON TO ALERT US TO THE FACT THAT THE DOOR IS AJAR, BUT IT REALLY ISN'T. IT CAN BE VERY DISTRACTING. AFTER THE CAR IS OFF THE INDOOR LIGHTS STAY ON BECAUSE THE CAR THINKS THE DOOR IS STILL OPEN. THIS NEEDS TO BE LOOKED INTO AND I BELIEVE SHOULD BE RECALLED. I SPOKE WITH ANOTHER OWNER AND THEY HAVE HAD THE SAME PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577363April 4, 2014
STRUCTURE:BODY
DOOR AJAR LIGHT STAYS ON SOMETIMES, EVEN WHEN THE DOOR IS SHUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575995March 31, 2014
ELECTRICAL SYSTEM
WHEN THE EDGE IS STOPPED AND THE DRIVER DOOR IS OPENED AND THEN CLOSED THE DOOR AJAR WARNING REMAINS ON. THIS CAUSES THE INSIDE LIGHT TO REMAIN ON AND THE DOORS TO NOT LOCK. WHEN IN A PARKING LOT AT NIGHT THIS CAUSES A SEVERE SAFETY ISSUE. I HAVE TO OPEN AND CLOSE THE DOOR 5 OR 6 TIMES BEFORE IT WILL REGISTER THE DOOR IS CLOSED TO ALLOW THE DOORS TO BE LOCKED. THERE WAS ONE OCCASION THE PASSENGER DOOR WAS OPEN AND CLOSED THEN THE DRIVER DOOR AJAR WARNING CAME ON, I HAD TO FIND A PLACE TO PARK OUT OF TRAFFIC TO CORRECT THE ISSUE. ON ONE OTHER OCCASION I WAS DRIVING DOWN THE ROAD AND THE DOOR AJAR WARNING CAME ON AND THE INTERIOR LIGHT CAME ON. I HAD TO PULL OFF THE FREEWAY TO OPEN AND CLOSE THE DOOR UNTIL IT REGISTERED IT WAS CLOSED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576004March 31, 2014
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
HAVING A PROBLEM WITH THE DRIVERS SIDE DOOR. THE DOOR IS COMPLETELY SHUT BUT THE DOOR AJAR LIGHT COMES ON. HAVE TO SLAM THE DOOR SEVERAL TIMES AND EVEN THEN THE DOOR AJAR WARNING COMES ON. I THINK THIS IS A SAFETY ISSUE THAT SHOULD BE LOOKED INTO. POSSIBLE LATCH REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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